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Residence Inn Cherating

3.0 star property

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Photo gallery for Residence Inn Cherating

Outdoor pool, pool umbrellas, sun loungers
Daily buffet breakfast for a fee
Front of property
Standard Double Room, 1 King Bed | Minibar, desk, iron/ironing board, rollaway beds
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $58
includes taxes & fees
Jun 3 - Jun 4

Explore the area

View in a map
Lot 826, Mukim Sungai Karang, Cherating, Pahang, 26080
  • Place, Balok Beach
    ‪7 min walk‬
  • Place, Cherating River
    ‪17 min walk‬
  • Place, Cherating Beach
    ‪3 min drive‬
  • Airport, Kuantan (KUA-Sultan Haji Ahmad Shah)
    ‪68 min drive‬

Room options

View all photos for Standard Room 2 Single Beds

Minibar, desk, iron/ironing board, rollaway beds

Standard Room 2 Single Beds

  • Garden view
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Minibar, desk, iron/ironing board, rollaway beds

Standard Double Room, 1 King Bed

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About this property

Residence Inn Cherating

3-star Cherating hotel walkable to Balok Beach
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a hot tub, and coffee/tea in a common area.
Residence Inn Cherating offers 138 air-conditioned accommodations with minibars and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site.
In addition to a children's pool, Residence Inn Cherating provides an outdoor pool and a hot tub. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This business-friendly hotel also offers barbecue grills, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Residence Inn Cherating is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Paradise Cafe - This café specializes in local cuisine.
Palm Terrace - This restaurant serves dinner only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 38 for adults and MYR 22 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Palm Terrace
  • Paradise Cafe

Things to do

  • Children's pool
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 130.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 90.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 38.00 for adults and MYR 22.00 for children
  • Airport shuttle fee: MYR 120.00 per vehicle (one-way)
  • Late check-out fee: MYR 130.00 (subject to availability)
  • Rollaway bed fee: MYR 90.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Residence Inn Cherating
Residence Cherating
Residence Inn Cherating Hotel Cherating
Residence Inn Cherating Hotel
Residence Inn Cherating Cherating
Residence Inn Cherating Hotel Cherating

Residence Inn Cherating Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 65 out of 363 reviews
Rating 8 - Good. 157 out of 363 reviews
Rating 6 - Okay. 89 out of 363 reviews
Rating 4 - Poor. 38 out of 363 reviews
Rating 2 - Terrible. 14 out of 363 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Disappointed ☹️

✅ the pool ❌ the room is smelly, no one come to clean the room or at least collect the rubbish. ❌one if the tv channel not working,no voice, the staff said wait till other rooms complained about it,then the will look into it. ❌overpriced with below average services and room conditions.
Stayed 2 nights in Oct 2021
Verified

6/10 Okay

Goh

Disliked: Cleanliness, room comfort

Facepalm

The room 2219 smelled musty, the sheets did not change and there were stains. moldy ceilings. first time staying in a hotel like this. regular breakfast, nasi lemak and bread. which is ok is a strong shower. parking ok.
Mouldy ceiling
Mould
Mound
Stayed 1 night in Mar 2021
Verified

4/10 Poor

Izaha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Menyedihkan

1)Aircond rosak..pukul 4pgi, ais jatuh dari aircond kena kaki anak..set mode dry pon bleh jadi ais..aircond mcm xpernah servis setahun. 2) Bilik kotor berdebu.. 3) kettle pon dah berkarat heating coil. 4) Xberbaloi dgn harga
Stayed 1 night in Jan 2021
Verified

8/10 Good

Danial Sharif

Liked: Staff & service, room comfort

Worth it!

Awesome
Stayed 1 night in Jan 2021
Verified

8/10 Good

Fae

Liked: Cleanliness, staff & service, amenities
No trash/plastic bag provided in both room and bathroom dustbin upon my stay
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Shazreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Saya hensem

Terbaikkkkkkk
Stayed 1 night in Sep 2020
Verified

6/10 Okay

Badrul

Liked: Staff & service
Disliked: Property conditions & facilities
Old wing building in very very sad condition. Old & smelly toilet, exhaust fan not working in the toilet resulted uncomfortable smell. Boring tv channel. Less power-point-plug inside the room. Hard for charging. Old AC and not working properly. No iron/iron board provided. Hot water working fine. Last two year staying at new wing we got no issues. Nice pool for adult & children.
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Guest

Liked: Cleanliness, staff & service
Comfortable stay...the new block is clean and generally spacious. Near to nearby beach & food staff...The facilities is decent.
Stayed 2 nights in Mar 2020
Verified

8/10 Good

Nur Aini Mastura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 family vacation

Spacious even with extra bed in it. We stayed in the standard connecting room. Breakfast was good. Kids really enjoyed themselves at the pool - kids and adult 1.2m
Stayed 2 nights in Mar 2020
Verified

8/10 Good

Azah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Short Vacay

Our twin sharing room is spotlessly clean & beds were comfy. Whereas the double bed queen room needed upgrading as its interior looked outdated and gloomy.
Stayed 2 nights in Mar 2020
Verified

8/10 Good

Verified traveler

The swimming pool
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness

清潔かというと...

部屋に入った瞬間からカビの匂いが... エアコンもの水滴がベッドに飛んできたり... ホコリやカビも見られました、、、。 1泊だけだったので何とかなりましたが、ホテルをハシゴしたので、比べてしまう部分もあり、安価なホテルより劣るのはちょっといただけない気がしました。
Stayed 1 night in Jan 2020
Verified

4/10 Poor

HF

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room we booked was very dirty. The aircond leaked and dust was everywhere. The bathroom was like a public toilet. I had to downgrade to another room only to get a better room and clean bathroom. They made the bed but my toddler can do it better. Not worth to pay RM300 for a big room but had to downgrade to get a cleaner room. Better to stay at nearby chalet instead.
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Sarah

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Dirty room.. Dust everywhere.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
biashe biashe je
Stayed 1 night in Sep 2019
Verified

2/10 Terrible

Siti

Disliked: Cleanliness, amenities, property conditions & facilities
The room is full of dust (table, desk, tv and floor). The room was not packed when we checked in. The kettle is also dusty and rusty. The clogged bathroom caused water to stagnate while we were bathing. on our second, we asked for a packed room and a stained-glass bathroom. but unfortunately when we returned to the room at night, the room was still in the same condition, unpacked. during my check-in I had a cold due to dust allergy.
Stayed 2 nights in Aug 2019
Verified

4/10 Poor

Suhaini

Disliked: Cleanliness, property conditions & facilities
toilet in the guest room not cleaned properly. guest tolet at basement (near lobby area) was also very dirty & not maintained. selection of buffet breakfast not very variety.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Freddy

Liked: Cleanliness, staff & service, room comfort

Step cherating

Cherating est une ville morte avec peu voir pas d'activité. Moyen de transport pas evident en bus et donc prévoir taxi. Les prix sont élevés pour ce que cela représente. Pas de surfeur en vue ;).
Stayed 2 nights in Aug 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Zeer onverzorgde, vieze kamer waar je eigenlijk meteen weer weg wilt. Zwembad is wel ok.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Bgus teruskan lgi servis anda
Stayed 1 night in Apr 2019
Verified

4/10 Poor

Wei Han

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience during vacation with family

This is bad experience especially with Family for holiday! I am being charged almost closed to "double" by booking via hotels.com by comparing to the checked in day rate. The hotel room basically with old furniture and smelly and totally different from the photo posted in Hotels.com website. I supposed stay in the non-smoking room but my daughter found the cigarate waste in the drawer and found the expired food in the refrigerator! I booked the hotel for 2 days and I checked out on the next day and book another day hotel in Kuantan.
Stayed 2 nights in Jun 2019
Verified

6/10 Okay

Verified traveler

Beaucoup d humidité à notre arrivée, même les draps l étaient. Nous avons dut faire plusieurs minutes un courant d air et laisser l aération de la sale de bain. Tapis sali par le temps
Stayed 1 night in Jun 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
The furniture is in a run-down condition/old and the room had musty smell when we entered. We believe it can be improved.
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
No clean and telephone does not work well, closet smell bad and dirty, one of the sheets were dirty.
Stayed 2 nights in May 2019
Verified

8/10 Good

Syabana

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
We have to call for the room service a few times to clean the room. By right, it's hotel responsibility to clean every morning despite our reminder.
Stayed 2 nights in May 2019