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The Riverbank Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Riverbank Hotel

Lake
Front of property - evening/night
Lobby
LCD TV
LCD TV

Reviews

7.0 out of 10

Good

Popular amenities

  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
No 51 & 53 Jalan Besar, Kuantan, Pahang, 25000
  • Menara Kuantan 188
    6 min walk
  • Heroes Museum
    8 min walk
  • Masjid Negeri
    14 min walk
  • Kuantan (KUA-Sultan Haji Ahmad Shah)
    29 min drive

Room options

View all photos for Family Studio

Family Studio | Soundproofing, iron/ironing board, free WiFi, bed sheets

Family Studio

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 Double Bed

  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin

Standard Twin | Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room, Multiple Beds

Deluxe Triple Room, Multiple Beds | Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Single Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Queen

Standard Queen | Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard King

Standard King | Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard King

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Shahzan Hotel Kuantan, Trademark Collection by Wyndham

Pool
Kids pool
Parking included
Free WiFi
4.0 out of 5, Very Good, (31)
The price is $35
per night
$41 total
includes taxes & fees
Dec 8 - Dec 9
Shahzan Hotel Kuantan, Trademark Collection by Wyndham

About this property

The Riverbank Hotel

Kuantan hotel walkable to Heroes Museum
Concierge services, dry cleaning, and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-in, and free newspapers are onsite.
The Riverbank Hotel offers 45 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. LCD televisions are featured in guestrooms.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The Riverbank Hotel features concierge services, complimentary newspapers in the lobby, and laundry facilities. Public areas are equipped with complimentary wireless Internet access. This Kuantan hotel also offers dry cleaning/laundry services, a convenience store, and express check-in. Onsite covered self parking is complimentary.

The Riverbank Hotel is a smoke-free property.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MYR 6 per day)
  • Free covered self parking on site

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 50.00 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: MYR 6 per day (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Riverbank Hotel Kuantan
Riverbank Kuantan
The Riverbank Hotel Hotel
The Riverbank Hotel Kuantan
The Riverbank Hotel Hotel Kuantan

The Riverbank Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 16 reviews" "
Rating 8 - Good. 9 out of 16 reviews" "
Rating 6 - Okay. 1 out of 16 reviews" "
Rating 4 - Poor. 3 out of 16 reviews" "
Rating 2 - Terrible. 1 out of 16 reviews" "

7.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

The chicken rice shop

Stayed 2 nights in Aug 2020

8/10 Good

khairunajuwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
worth your money
nice place to stay but the aircond a little bit slow
Stayed 1 night in Sep 2019

10/10 Excellent

Dr, Serdang, Selangor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid place to stay
Stayed 1 night in Sep 2019

4/10 Poor

Prince, Kuala Lumpur

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
- bilik yang tak siap pada jam 3.30 ptg - req king size bed tapi dpt queen bed size - lif yg berbau - tukar bilik hampir 3 kali - parkir kereta tidak mencukupi - amenities yang kurang - alas katil yang kotor - tandas yang berdaki hitam
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff and services is good but the room need improvement because the room a lil bit smelly. I enjoy my stay there.
Stayed 1 night in Mar 2019

8/10 Good

Junior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Hidayah, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff, near to town and very recommended
Stayed 2 nights in Nov 2018

2/10 Terrible

CHIANG LUNG

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad Stay
Stayed 2 nights in Jun 2018

8/10 Good

Sweety, malaysia

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel and staff
Pros: The staffs are friendly and overall is comfort and good. Cons: Parking is limited but there is a public car park short distance from the hotel. The room that we stayed is a bit dirty in terms of small little insects on bed that will make you itch, ants gathered freedomly on the wall, floor a bit dusty(make your feet black) and the transparent toilet door is too clean! (Make me knock onto it few times Cz it’s too clear 😂)
Stayed 1 night in May 2018

10/10 Excellent

Emma, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple n nice
Comfortable & cost effective stay.recommended for anyone who wants to a short stay in kuantan
Stayed 1 night in Apr 2018

4/10 Poor

Kamal, Kuantan, Malaysia

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Room size
At the time of booking, no info was given abt the different size of the room. I feel like in a prison cell due its size. N im not quite whether the price i paid was worth the exclusive deal im entitled given by expedia thru email. I feel cheated. Parking was very limited n i had to park my car some 300m from the hotel. The shower is so slow as if there was a water rationing. The aircond switched off automatically every 1 hour. This interrupted my sleep resulting almost sleepless night. Definitely this is my first and last stay in the hotel. No thx to Expedia for recommending it. I will get trivago's help for my stay in the nxt trip.
Stayed 1 night in Feb 2018

8/10 Good

faisal

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel near the river
The view of the river can be seen through our room. The view is nice. The hotel also provides parking in front of the hotel which are very good.
Stayed 1 night in Jan 2018

8/10 Good

azri

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Muhammad fadhli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Cheah chee

I was booking king size room but reception tell me no more king size room already, I pay king size price but stay in queen size room. Hotel is clean, but no enough parking for customer
Stayed 1 night in Aug 2018