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Pullman Kuching

4.5 star property

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Photo gallery for Pullman Kuching

Exterior
View from room
Terrace/patio
Bar (on property)
Poolside bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Breakfast available
  • Spa
  • Pool
  • Gym

Explore the area

Map
Interhill Place, No. 1A, Jalan Mathies, Kuching, Sarawak, 93100
  • Hills Shopping Mall
    ‪1 min walk‬
  • Tun Jugah Shopping Center
    ‪4 min walk‬
  • Jalan Padungan
    ‪7 min walk‬
  • Kuching (KCH-Kuching Intl.)
    ‪26 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room, 2 Twin Beds

  • 484 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds (Executive Floor)

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Twin Beds (Executive Floor)

  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room, 2 Twin Beds

  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Minibar, in-room safe, desk, iron/ironing board

Family Room, Multiple Beds

  • 549 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 1 King Bed

  • 818 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, iron/ironing board

Executive Twin Room, 2 Twin Beds

  • 484 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Grand Margherita Hotel

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, (732)
Grand Margherita Hotel

About this property

Pullman Kuching

4.5-star Kuching hotel walkable to Riverside Shopping Complex
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Pullman Kuching offers 389 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology.
In addition to a full-service spa, Pullman Kuching features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and a meeting room. This luxury hotel also offers a children's pool, a hot tub, and a sauna. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests.

Pullman Kuching has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Puzzle - This restaurant serves breakfast, lunch, and dinner.
Nu Er Hong - This restaurant serves lunch and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 68 for adults and MYR 35 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Nu Er Hong
  • Puzzle

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Facials
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 23 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 15 2025 to December 31 2025 (dates subject to change):
  • Dining venue(s)
The property will be renovating from August 5 2024 to August 31 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Swimming pool

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 68 for adults and MYR 35 for children
  • Airport shuttle fee: MYR 150 per vehicle (maximum occupancy 3)
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Kuching Pullman
Pullman Hotel Kuching
Pullman Kuching
Pullman Kuching Hotel Kuching
Pullman Kuching Sarawak
Pullman Kuching Hotel
Pullman Kuching Sarawak
Pullman Kuching Hotel
Pullman Kuching Kuching
Pullman Kuching Hotel Kuching

Pullman Kuching Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 366 out of 1000 reviews
Rating 8 - Good. 391 out of 1000 reviews
Rating 6 - Okay. 150 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

SE HYUNG

Stayed 1 night in Nov 2024

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the arrival to departure! Reasonable price for the executive room. Great location to the Sarawak River boardwalk and close to shopping area and Chinatown
Stayed 16 nights in Oct 2024

10/10 Excellent

Davin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Oct 2024

10/10 Excellent

Jared

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Swimming Pool out of order for a long period due to hotel renovation works. We should see tremendous improvement in the near future, kudos!
Stayed 3 nights in Oct 2024

6/10 Okay

Michel

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Potential is there
This hotel has a lot of potential but you should know that it’s being renovated right now until January 2025. So no access to the pool. Although they have an arrangement to access the pool of another hotel, it’s a bit far and the pool is kind of indoor. The food and beverage are very expansive for Malaysia. The breakfast especially and it’s not worth the price. The rooms also need to be refreshed. Location is ok but up a little hill from the main area near the river.
Stayed 4 nights in Oct 2024

6/10 Okay

Alan, Banning

Its alright
Stayed 3 nights in Aug 2024

10/10 Excellent

logenthiran

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to reach key destinations
Stayed 3 nights in Sep 2024

2/10 Terrible

Kamalan

Business traveler, Traveled with partner
Disliked: Amenities
Poor maintainence and dirty rooms had to call for help over five times for various issues and was moved between rooms due to shower failure and air-conditioning failure.
Stayed 4 nights in Aug 2024

6/10 Okay

Nicole

Disliked: Cleanliness
The hotel was in a good location and the room was good and good value. Unfortunately the room was a twin and I’d requested a double, it took 24hours to be changed. The dinning room was quite dirty and needs a full refurbishment. In general the hotel is soulless and lacks any comfort or ambience, vast areas of open space and the bar area that resembles an office.
Stayed 3 nights in Aug 2024

8/10 Good

Han Kee

Liked: Staff & service
Disliked: Cleanliness
The hotel service is good but very disappointed with Expedia service of notification.. Pullman started renovation on 1 Aug 2024 but we were notified only one day before our flight .. this is ridiculous… we felt cheated by Expedia..
Stayed 3 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Aileen Mei Hsuan

Liked: Cleanliness, staff & service, amenities
This hotel offers clean room with great views. However, the towels are too old and not white. The breakfast we had at 6am were cold and waiting to be warmed up. Other than that, it is a good hotel to stay with great price.
Stayed 3 nights in Aug 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern. Nice that it connects to a shopping mall with food court and grocery store.
Stayed 1 night in Aug 2024

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious bedroom and bathroom.
Stayed 1 night in Jul 2024

8/10 Good

Stephen Chia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Ngan Leng, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities
A hotel in the city center. Room are spacious. There is a grocey store and food court at the basement of the hotel which is concenient.
Stayed 4 nights in Jul 2024

4/10 Poor

Paulo

Business traveler
Liked: Room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Eugene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Ahmad

Stayed 5 nights in Jun 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and Central
We had two stays in April at the Pullman. A comfortable room, good cocktail hour and a great position near the river and city centre. The staff in the lounge (Michelle and Irene) were an absolute pleasure. We enjoyed speaking with them every evening.
Dressed for the end of Ramadan
View from the executive lounge
View from the executive lounge
With our friends Michelle and Irene
Stayed 4 nights in Apr 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Pullman is a good hotel but pullman kuching was rather need a renovation. The room i was given is very outdated.
Stayed 3 nights in May 2024

10/10 Excellent

JUNYA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks!!
Stayed 2 nights in May 2024

10/10 Excellent

Jennifer Fang Ni

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Apr 2024

10/10 Excellent

Murray

Stayed 2 nights in Apr 2024

6/10 Okay

Benjamin Hng

Business traveler
The hotel looks old and the amenities are quite limited.
Stayed 2 nights in Apr 2024