The Waterfront Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Waterfront Hotel

Indoor pool
Exterior
Front of property - evening/night
Premium bedding, minibar, in-room safe, desk
Poolside bar

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking included
  • Breakfast available
  • Housekeeping

Explore the area

Map
68, Jalan Tun Abang Haji Openg, Kuching, Sarawak, 93000
  • Plaza Merdeka
    1 min walk
  • Kuching Waterfront
    5 min walk
  • Sarawak Museum
    7 min walk
  • Kuching (KCH-Kuching Intl.)
    20 min drive

Room options

Junior King Suite (Compound View)

  • 52 sq ft
  • Sleeps 3
  • 1 King Bed

Premier Twin (City View)

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

Club Floor King Suite

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Twin (Compound View)

  • 32 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Family (Compound View)

  • 32 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premier King (River View)

  • 32 sq ft
  • Sleeps 3
  • 1 King Bed

Premier Family (City View)

  • 32 sq ft
  • Sleeps 4
  • 2 Queen Beds

Waterfront Premier 2 Bedroom Suite (River View)

  • 560 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Premier Twin (River View)

  • 32 sq ft
  • Sleeps 3
  • 2 Twin Beds

Premier King (City View)

  • 32 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Waterfront Premier King Suite (River View)

  • 560 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Club Floor Family (City View)

  • 32 sq ft
  • Sleeps 4
  • 2 Queen Beds

Club Floor Twin

  • 32 sq ft
  • Sleeps 2
  • 2 Twin Beds

Club Floor King

  • 32 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe King

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Premier King Suite (City View)

  • 560 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Floor 2 Bedroom Suite

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Club Floor King Suite

  • Sleeps 2
  • 1 King Bed

Club Floor Twin Room

  • Sleeps 2
  • 2 Twin Beds

Club Floor King Room

  • Sleeps 2
  • 1 King Bed

Nisa Addina Suite

  • Sleeps 2
  • 1 King Bed

Premier King Suite With City View

  • Sleeps 2
  • 1 King Bed

Premier Family Room with City View

  • Sleeps 4
  • 2 Queen Beds

Premier King Room With River View

  • Sleeps 2
  • 1 King Bed

Brooke Loft Suite

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Deluxe Twin Room With Compound View

  • Sleeps 2
  • 2 Twin Beds

Club Floor 2 Bedroom Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Junior King Suite with Compound View

  • Sleeps 2
  • 1 King Bed

Club Floor Family

  • Sleeps 4
  • 2 Queen Beds

Waterfront Premier King Suite (River View)

  • Sleeps 2
  • 1 King Bed

Premier Twin Room With River View

  • Sleeps 2
  • 2 Twin Beds

Waterfront Premier 2 Bedroom Suite (River View)

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Premier Twin Room with City View

  • Sleeps 2
  • 2 Twin Beds

Deluxe Family Room with Compound View

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

The Waterfront Hotel

4-star Kuching hotel connected to a shopping center, steps from Plaza Merdeka
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite.
The Waterfront Hotel offers 208 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, The Waterfront Hotel provides an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and laundry facilities. For a surcharge, an airport shuttle at scheduled times is offered to guests. Onsite self parking is complimentary.

The Waterfront Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Cafe Via Mare - This café serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 8:00 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 65 for adults and MYR 45 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cafe Via Mare

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Shopping mall

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 100.00

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 65 for adults and MYR 45 for children
  • Airport shuttle fee: MYR 15 per person (one way)
  • Airport shuttle fee per child: MYR 15 (one-way), (from 6 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Waterfront Hotel Kuching
Waterfront Kuching
The Waterfront Hotel Hotel
The Waterfront Hotel Kuching
The Waterfront Hotel Hotel Kuching

The Waterfront Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 291 out of 549 reviews" "
Rating 8 - Good. 199 out of 549 reviews" "
Rating 6 - Okay. 43 out of 549 reviews" "
Rating 4 - Poor. 11 out of 549 reviews" "
Rating 2 - Terrible. 5 out of 549 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Lay Hoon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Aug 2024

10/10 Excellent

Bryan and kerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing. They can’t do enough for you .
Stayed 7 nights in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Chung

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay experience here. A 15min drive from the airport RM38. The hotel is conjoined to the multi level mall/shopping complex complete with food court, supermarket and many shopping opportunities, also an infinity pool. At night I enjoyed the river light show from my room which went for about 20mins Friday & Saturday. Staff were amazing! Spoke fluent English & extremely helpful. Definitely recommend
Stayed 2 nights in Jul 2024

6/10 Okay

Josie

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Randall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel attached to shopping mall. Walking distance to river.
Stayed 4 nights in Jun 2024

10/10 Excellent

Mariana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large hotel near the promenade and the pedestrian bridge over the river, which makes it extremely convenient for visiting sites on the opposite bank. Near museums, historic sites, boat tours. Adjacent to a shopping mall with a food court. Large, comfortable room. The river view from our room was absolutely stunning! Nice breakfast buffet with occasional live music performances. Highly recommend!
Stayed 3 nights in Jun 2024

6/10 Okay

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location above the shopping mall, extremely walkable and felt safe. Staff were helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nicole

Stayed 4 nights in Mar 2024

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Near the waterfront and chinatown. Located with a large shopping center. Breakfast good with great variety.
Stayed 3 nights in Jun 2024

10/10 Excellent

Mahmud, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: 1) The hotel is link to Plaza Merdeka Shopping Mall. (Go down the hotel lift it's at G Level or LG Level.) Plaza Merdeka has good food at Level 4, food court inclusive other restaurants. 2) It's a walking distance 3-5 mins to Hana Bridge. 3) You can look for souvenir at the nearby Jln Main Bazaar, also about 4-5 mins walk. It has a whole stretch of shops along that area. 4) Don't forget to purchase Kek Lapis at "Kek Lapis Mama Su. Shop " It's well recognize among the locals. 4) India Street is also nearby about 3-4 mins walk. Just behind the hotel. (You can purchase souvenirs at this area.) 5) The hotel using an advance system for the communication between hotel staff and hotel guest. Cons: 1) The digital button to activate the hotel room "Do not disturb, Bell, Make up room, was faulty. Unable to resolve by the Maintenance. (So I have to use the manual tagger indicating "Do not disturb."
Stayed 3 nights in Jun 2024

10/10 Excellent

Pamela, Redondo Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Jeffery

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Yark Khwee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Carpenter Street and the Riverside. Convenient location. Provide lemon water and coffee/tea plus cookies at lobby whole day is a plus.
Stayed 3 nights in Jun 2024

10/10 Excellent

Soon Chye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite hotel each time I visit Kuching.
Stayed 4 nights in May 2024

10/10 Excellent

York Lou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Waterfront is a fantastic hotel in a brilliant location. Our room (as many others) had a wonderful view across the river to the golden roofed Sarawak State Assembly building and the Astana Palace and entertained us with a fabulous water fountain and light show every evening. The staff were brilliant, so friendly and helpful. We loved the hotel and Kuching. The only thing we didn’t like was the toilet seat, which was not of a quality to match everything else about the hotel. Overall, we would certainly recommend it.
Stayed 4 nights in Apr 2024

10/10 Excellent

martha

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are all really friendly and helpful. The location is perfect for sight seeing, good restaurants close by and museums. The view across the river is fabulous.
Stayed 4 nights in Apr 2024

8/10 Good

Betty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was good, friendly and helpful staff. Good location. Some rooms need updating, wish there was plug-ins in bathroom.
Stayed 2 nights in Apr 2024

4/10 Poor

Beatrice

Disliked: Cleanliness, property conditions & facilities
Location
Stayed 2 nights in Apr 2024

10/10 Excellent

Bharat

Stayed 2 nights in Apr 2024

8/10 Good

Roy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique location, very friendly and helpful staff
Stayed 1 night in Apr 2024

10/10 Excellent

Mayank

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast at the hotel was great