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The Waterfront Hotel

4.0 star property

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Photo gallery for The Waterfront Hotel

Indoor pool
Breakfast, lunch and dinner served
Premium bedding, minibar, in-room safe, desk
Front of property - evening/night
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking included
  • Housekeeping
$132
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
68, Jalan Tun Abang Haji Openg, Kuching, Sarawak, 93000
  • Place, Plaza Merdeka
    ‪1 min walk‬
  • Place, Kuching Waterfront
    ‪3 min walk‬
  • Place, Kuching City Mosque
    ‪7 min walk‬
  • Airport, Kuching (KCH-Kuching Intl.)
    ‪13 min drive‬

Room options

View all photos for Junior King Suite (Compound View)

Premium bedding, minibar, in-room safe, desk

Junior King Suite (Compound View)

8.0 out of 10
Very good
(1 review)
  • 52 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin (City View)

Premium bedding, minibar, in-room safe, desk

Premier Twin (City View)

9.4 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Floor King Suite

Premium bedding, minibar, in-room safe, desk

Club Floor King Suite

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin (Compound View)

Premium bedding, minibar, in-room safe, desk

Deluxe Twin (Compound View)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Family (Compound View)

Premium bedding, minibar, in-room safe, desk

Deluxe Family (Compound View)

  • 32 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier King (River View)

Premier King (River View) | Premium bedding, minibar, in-room safe, desk

Premier King (River View)

9.2 out of 10
Wonderful
(10 reviews)
  • 32 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Family (City View)

Premium bedding, minibar, in-room safe, desk

Premier Family (City View)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Waterfront Premier 2 Bedroom Suite (River View)

Premium bedding, minibar, in-room safe, desk

Waterfront Premier 2 Bedroom Suite (River View)

  • 560 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Premier Twin (River View)

Premium bedding, minibar, in-room safe, desk

Premier Twin (River View)

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier King (City View)

Premium bedding, minibar, in-room safe, desk

Premier King (City View)

  • 32 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Waterfront Premier King Suite (River View)

Waterfront Premier King Suite (River View) | Premium bedding, minibar, in-room safe, desk

Waterfront Premier King Suite (River View)

  • 560 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Floor Family (City View)

Premium bedding, minibar, in-room safe, desk

Club Floor Family (City View)

  • 32 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Floor Twin

Club Floor Twin | Premium bedding, minibar, in-room safe, desk

Club Floor Twin

  • 32 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Floor King

Club Floor King | Premium bedding, minibar, in-room safe, desk

Club Floor King

9.0 out of 10
Wonderful
(9 reviews)
  • 32 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King

Premium bedding, minibar, in-room safe, desk

Deluxe King

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Suite (City View)

Premium bedding, minibar, in-room safe, desk

Premier King Suite (City View)

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Floor 2 Bedroom Suite

Premium bedding, minibar, in-room safe, desk

Club Floor 2 Bedroom Suite

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Club Floor King Suite

Premium bedding, minibar, in-room safe, desk

Club Floor King Suite

  • Sleeps 2

View all photos for Club Floor Twin Room

Premium bedding, minibar, in-room safe, desk

Club Floor Twin Room

  • Sleeps 2

View all photos for Club Floor King Room

Premium bedding, minibar, in-room safe, desk

Club Floor King Room

  • Sleeps 2

View all photos for Nisa Addina Suite

Premium bedding, minibar, in-room safe, desk

Nisa Addina Suite

  • Sleeps 2

View all photos for Premier King Suite With City View

Premium bedding, minibar, in-room safe, desk

Premier King Suite With City View

  • Sleeps 2

View all photos for Premier Family Room with City View

Premium bedding, minibar, in-room safe, desk

Premier Family Room with City View

  • Sleeps 4

View all photos for Premier King Room With River View

Premium bedding, minibar, in-room safe, desk

Premier King Room With River View

  • Sleeps 2

View all photos for Brooke Loft Suite

Premium bedding, minibar, in-room safe, desk

Brooke Loft Suite

  • Sleeps 4

View all photos for Deluxe Twin Room With Compound View

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room With Compound View

  • Sleeps 2

View all photos for Club Floor 2 Bedroom Suite

Premium bedding, minibar, in-room safe, desk

Club Floor 2 Bedroom Suite

  • Sleeps 3

View all photos for Junior King Suite with Compound View

Premium bedding, minibar, in-room safe, desk

Junior King Suite with Compound View

  • Sleeps 2

View all photos for Club Floor Family

Premium bedding, minibar, in-room safe, desk

Club Floor Family

  • Sleeps 4

View all photos for Waterfront Premier King Suite (River View)

Premium bedding, minibar, in-room safe, desk

Waterfront Premier King Suite (River View)

  • Sleeps 2

View all photos for Premier Twin Room With River View

Premium bedding, minibar, in-room safe, desk

Premier Twin Room With River View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Waterfront Premier 2 Bedroom Suite (River View)

Premium bedding, minibar, in-room safe, desk

Waterfront Premier 2 Bedroom Suite (River View)

  • Sleeps 3

View all photos for Premier Twin Room with City View

Premium bedding, minibar, in-room safe, desk

Premier Twin Room with City View

  • Sleeps 2

View all photos for Deluxe Family Room with Compound View

Premium bedding, minibar, in-room safe, desk

Deluxe Family Room with Compound View

  • Sleeps 4

View all photos for Deluxe King Room With Compound View

Premium bedding, minibar, in-room safe, desk

Deluxe King Room With Compound View

  • Sleeps 2

View all photos for Premier King Room With City View

Premium bedding, minibar, in-room safe, desk

Premier King Room With City View

  • Sleeps 2

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About this property

The Waterfront Hotel

4-star Kuching hotel connected to a shopping center, steps from Plaza Merdeka
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite.
The Waterfront Hotel offers 208 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, The Waterfront Hotel provides an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and laundry facilities. For a surcharge, an airport shuttle at scheduled times is offered to guests. Onsite self parking is complimentary.

The Waterfront Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Cafe Via Mare - This café serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 8:00 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 85 for adults and MYR 45 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cafe Via Mare

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Shopping mall

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from September 1 2025 to February 28 2026 (dates subject to change):
  • Business center
  • Fitness facilities
The property will be renovating from September 1 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Fitness facilities
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 100.00

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 85 for adults and MYR 45 for children
  • Airport shuttle fee: MYR 15 per person (one way)
  • Airport shuttle fee per child: MYR 15 (one-way), (from 6 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Waterfront Hotel Kuching
Waterfront Kuching
The Waterfront Hotel Hotel
The Waterfront Hotel Kuching
The Waterfront Hotel Hotel Kuching

The Waterfront Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 325 out of 597 reviews
Rating 8 - Good. 208 out of 597 reviews
Rating 6 - Okay. 48 out of 597 reviews
Rating 4 - Poor. 11 out of 597 reviews
Rating 2 - Terrible. 5 out of 597 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

David, Applecross

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in a club room. Very easy checkin via the club lounge. Room was clean and comfortable and quiet. View over the river from the club lounge was beautiful. Cocktail hour 5-7pm had good quality food, including local food options to try, and reasonable quality wines. Direct access to shopping mall and easy walk to Chinatown and restaurants
Club lounge
View from club lounge
Stayed 2 nights in Jun 2025

10/10 Excellent

Khairiana

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It is so accessible and my choice of stay when I am in kuching.
Stayed 5 nights in May 2025

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location and very helpful staff. Rooms are looking a little dated but they are large and very comfortable. Great bed. Very good breakfast. A little black mould around the shower that should be removed. But this is a minor flaw for an otherwise excellent hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Jae, Smiths

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel - lovely rooms!
Stayed 2 nights in May 2025

8/10 Good

Khairul Khalil

Stayed 1 night in Apr 2025

10/10 Excellent

Khairiana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sp convenient and staff are amazing
Stayed 6 nights in Apr 2025

10/10 Excellent

Hiroko

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is connected to the shopping mall so it's really convenient. We really enjoyed the club lounge (staff there is really nice!) and they even provide the airport transfer for free which is a big plus. We didn't expect too much of the hotel but the hotel is much nicer than the photo on their website. We strongly recommend to stay the club room if your budget allowed.
Stayed 1 night in Apr 2025

10/10 Excellent

Christina

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel. Can’t fault any aspect of the hotel.
Stayed 5 nights in Mar 2025

10/10 Excellent

Lawrence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great service, so close to the waterfront promenade. Don't forget to visit the pool!
Stayed 7 nights in Mar 2025

6/10 Okay

Kazunori

Business traveler
I stayed short, so I have nothing especially.
Stayed 1 night in Mar 2025

10/10 Excellent

Lai Mun

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Very nice and staff friendly. Perfect location and highly recommended!
Stayed 1 night in Mar 2025

10/10 Excellent

INHO

Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Staff & service, amenities
Lovely place to stay. Lovely staff who were very helpful. The pool however was closed when we were there for maintenance and then a private party which was very disappointing.
Stayed 3 nights in Feb 2025

8/10 Good

Mary

Stayed 1 night in Jan 2025

10/10 Excellent

chang lee

Stayed 5 nights in Dec 2024

10/10 Excellent

Bojun

Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located to very nice areas for food, walks, etc. Staff were very friendly and helpful. I really enjoyed my time at the Waterfront hotel
Stayed 5 nights in Jan 2025

10/10 Excellent

Khairiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Mall just below and easy to get food.
Stayed 7 nights in Dec 2024

8/10 Good

Vonne

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall. We spent 13 nights there and enjoyed our stay very much.
Stayed 5 nights in Dec 2024

8/10 Good

Vonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the hotel at the waterfront and above the Merkada shopping centre. Very friendly and helpful staff. We stayed on the executive floor with all day access to the lounge. They offered a sufficient breakfast in the lounge but had limited choices for a vegetarian diet in the evening. It looked like a great menu for meat eaters though for hors d’oeuvres. Also, happy hour was restricted to wine and beer. Beautiful views from our room and lounge.
Stayed 7 nights in Dec 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel - friendly staff reflect Kuching itself. Amazing room service, access to shopping mall in hotel, great views, amazing breakfast buffet, I want to go back ! Only small complaint might be that the elevators are slow and get busy with shopping mall users, wedding and conference guests, etc - but don't let this small matter deter you from staying here !

8/10 Good

nagavalli

Liked: Cleanliness, staff & service, property conditions & facilities
It is too pricy. But staff are very nice. The executive lounge is pleasant. En Amirul at 11th Floor Executive was very professional and extremely helpful.
Stayed 3 nights in Dec 2024

8/10 Good

Mohd

Stayed 2 nights in Nov 2024

10/10 Excellent

andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Liong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel/stay

A nice and wonderful hotel near Kuching water front. Have no complaints here and will definitely stay here again the next stopping in Kuching, Thanks for the great hospitality given.
Stayed 2 nights in Nov 2024