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Schloss Matzen

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Schloss Matzen

Exterior
Terrace/patio
Point of interest
Superior Double Room, Park View | Minibar, in-room safe, desk, soundproofing
Grand Suite, Park View | Minibar, in-room safe, desk, soundproofing

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Spa
  • Breakfast included
  • Housekeeping

Explore the area

Map
Matzen 5, Reith im Alpbachtal, Tirol, 6235
  • Alpbach Valley
    1 min walk
  • Matzen Park
    1 min walk
  • Reither Lake
    5 min drive
  • Innsbruck (INN-Kranebitten)
    37 min drive

Room options

View all photos for Deluxe Suite, Park View

Minibar, in-room safe, desk, soundproofing

Deluxe Suite, Park View

  • 646 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, Park View

Minibar, in-room safe, desk, soundproofing

Junior Studio Suite, Park View

  • 484 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, Park View

Minibar, in-room safe, desk, soundproofing

Grand Suite, Park View

  • 753 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, Park View

Classic Double Room, Park View | Minibar, in-room safe, desk, soundproofing

Classic Double Room, Park View

  • 323 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, Park View

Superior Double Room, Park View | Minibar, in-room safe, desk, soundproofing

Superior Double Room, Park View

  • 431 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

VAYA Zillertal

Pool
Breakfast included
Spa
Pet friendly
4.5 out of 5, Wonderful, (43)
The price is $739
per night
$819 total
includes taxes & fees
Jan 1 - Jan 2
VAYA Zillertal

About this property

Schloss Matzen

4-star Reith im Alpbachtal hotel steps from Alpbach Valley
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Schloss Matzen offers 12 accommodations with minibars and safes. Televisions come with premium satellite channels. Bathrooms include bathrobes and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, sports massages, and Swedish massages.
In addition to a full-service spa, Schloss Matzen features a sauna and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 75 square feet (7 square meters) include conference space. This business-friendly hotel also offers spa services, a library, and a terrace. Onsite parking is available (surcharge).

Schloss Matzen is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8 AM and 11 AM.
Gut Matzen - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Self parking on site (surcharge)

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gut Matzen

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • Windsurfing

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 75 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • In a regional park
  • In the mountains
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1167
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Shampoo
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in from 2 PM - 6 PM and 2:00 PM - 3:30 PM
Early check-in subject to availability
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (8:00 AM - 3:30 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 80.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night
  • Spa fee: EUR 25 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: EUR 40 (subject to availability)
  • Rollaway bed fee: EUR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Schloss Matzen
Hotel Schloss Matzen Reith im Alpbachtal
Schloss Matzen
Schloss Matzen Reith im Alpbachtal
Schloss Matzen Austria/Reith Im Alpbachtal
Boutique Hotel Schloss Matzen Reith im Alpbachtal
Boutique Hotel Schloss Matzen
Boutique Schloss Matzen Reith im Alpbachtal
Boutique Schloss Matzen
Schloss Matzen Hotel
Boutique Hotel Schloss Matzen
Schloss Matzen Reith im Alpbachtal
Schloss Matzen Hotel Reith im Alpbachtal

Schloss Matzen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 53 out of 73 reviews" "
Rating 8 - Good. 12 out of 73 reviews" "
Rating 6 - Okay. 7 out of 73 reviews" "
Rating 4 - Poor. 0 out of 73 reviews" "
Rating 2 - Terrible. 1 out of 73 reviews" "

9.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Alan, New York

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Truly amazing place - to stay in a castle with parts of it over 9 centuries old. Could really use a simple sign on property on where the entrance to the hotel is - we had to wonder around a lot (restaurant was closed). Could also use more staff - we waited for over 15 minutes to be let in when we finally found the entrance and figured out where to park. Not provided much information on room amenities and spa neither. Would have been nice if restaurant were open more hours since the open patio and garden is great in the summer.
Stayed 3 nights in Aug 2024

2/10 Terrible

Michael

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I used filters for air conditioning, wifi and parking on all of our stays while we were in Europe for the month of July. This property populated as having all of the above. First, we could not find the entrance. It is terribly confusing. When we get to what we thought was the front door, there is a flimsy paper note (that was blown upside down and unreadable) on the door. After calling I was given some terse instructions as to how to gain entry. We followed those and were eventually met by a woman with an attitude, acting as though we were an inconvenience. Once in her office, I asked about the AC as it was quite hot that day. She stated they do not provide it. I said that I was pretty sure I only searched hotels that do provide it. I asked to see the room to see if it would work. She huffed and puffed. We tried to follow her to the room, but she ran off as if we knew where we were going. Once we found the room, with no help from our receptionist, we entered and immediately found it to be very hot, stifling and terribly uncomfortable. My wife said this simply won't do. We expressed our concerns and were met with indifference and even a worse attitude. We made our decision final. Not staying. I called the manager again. He was quite rude. I explained and told him I just wanted to be fair. He assured me he would be. He has not been and in fact has ignored us.
Stayed 1 night in Jul 2024

8/10 Good

john

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful hotel - needs better service.
This is a unique and special property. Our room was beautiful - old-world charm and very well maintained. I wonder if they might be understaffed. Our check-in was not ideal. It was raining, we buzzed the front gate and were let into an open courtyard. It took 15 minutes for someone to finally greet us and let us into the reception area. Breakfast is self-serve. There were no porters to help carry our luggage up 3 flights of stairs. Beautiful hotel - needs better service.
Stayed 2 nights in May 2024

10/10 Excellent

Sager

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique! Old world feel with modern amenities
What a unique experience! We would certainly return our next trip.
Stayed 1 night in Aug 2023

10/10 Excellent

Weiliang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True Schloss Hotel, very special
Stayed 1 night in Aug 2023

10/10 Excellent

David

Stayed 1 night in Jul 2023

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay offered us a unique lodging experience. Our host, Johanna, was exceptionally pleasant.
Stayed 1 night in Jun 2023

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible castle with outstanding staff! Miss it already
Stayed 2 nights in Mar 2023

10/10 Excellent

Timothy, Salem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What an opportunity to stay in a castle. Met all expectations and more.
Stayed 1 night in Sep 2022

10/10 Excellent

Wendy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this place. We stumbled on it via google. It's a real old palace. You can explore the chapel and other old rooms of the palace during your stay. The staff were very friendly and the breakfast was delicious. We hiked in the area for a few days and it was a bit hard to figure that out - we liked the hike "To the Barenkopf" on all trails and "Sonnwendjochhaus und Zireiner See" also on all trails and the Tirol Website. Both were full day hikes will lots of elevation gain. If you are looking to hike, email the Tirol tourist board, they were most helpful in figuring out hikes.
Stayed 4 nights in May 2022

10/10 Excellent

Theo

Stayed 3 nights in Jun 2021

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
The castle is gorgeous. We enjoyed our suite and our daughter had a lovely double room. The setting for the gym is pretty amazing (though would love for them to add some free weights). The service was excellent with a very nice breakfast.
Stayed 1 night in Jul 2021

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience! One of a kind
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel great location for skiing
Beautiful hotel. Great location for skiing and relaxing
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fairytale castle, from the drive up to the warm greeting on arrival to the incredible upgrade of a suite! The daily breakfast was amazing and the grounds an little courtyard areas to sit were so special! Very romantic, no place for children here, it’s a perfect adult vacation !
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful with a majestic park located next door. I wish we had more time to relax in the spa tower, but we were only staying 1 night. I highly recommend staying here. It is nice to get away from the standard tourist filled locations and really see Austria.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place. Truely a destination in itself. The service if warm friendly and professional. The castle is a wealth of hidden treasures. We booked a deluxe room and where upgraded to the Hapsburg Suite. It was beautiful, clean and tasteful. The best feature in the room was the tiny window adjacent to the toilet. The view from that window perfectly frames the nearby snowcapped mountains wonderfully and might be the best view in the entire castle. The spa and fitness facilities in the tower are unique and wonderful and the common areas are absolutely fantastic. If there was a single drawback I would say this castle is nearly 1000 years old. They did not have elevators then and most of the stairwells in the castle are the usual castle style spiral stairways. My suggestion would be to pack just what you might need for your stay in an overnight bag or carry on bag and leave the rest of your luggage in your car. Also, There are only 12 rooms in the hotel so during the off season there might only be a few rooms occupied. That is a good thing because you can imagine the castle almost belongs to you alone. The dining room is beautiful and well managed and the breakfast selection is ample, fresh and of very good quality with eggs made to order. I assumed however, it might be a little scaled back to avoid waste during this time. I might add there is a very nice italian restaurant in nearby Brixlegg called Don Camillo.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The castle was amazing. Every detail incredible! I do wish they would offer a lunch and dinner service at least when the restaurant down the way is closed.
Stayed 3 nights in Dec 2018

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Castle Hotel
This is our second stay at this castle hotel- It is just amazing. Everything is beautiful and elegant. The beds are incredibly comfortable. Guests are able to explore the castle and the grounds. The staff is wonderful and they have a fantastic free breakfast included. If you are anywhere near Innsbruck or Salzburg this is a great place to stay and relax for a few days in a real castle.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
STUNNING!
THIS PLACE IS ABSOLUTELY STUNNING. ONE FEELS LIKE A KING AND QUEEN IN THIS CASTLE. WE WERE GIVEN A ROOM UP 87 SPIRAL STEPS WITH NO ELEVATOR! OUR ROOM WAS VER SPACIOUS AND THE SHOWER ROOM VERY GOOD. WE HAD BEEN PROMISED A ROOM WITH BATH AND SEPARATE SHOWER BUT THERE WERE NONE MORE AVAILABLE! ONE CHANDELIER IN THE ROOM DID NOT FUNCTION AND I WAS TOLD IT WOULD BE SEEN TO THE NEXT DAY! THIS DID NOT HAPPEN! THE BREAKFAST IS OK BUT SUPPOSEDLY LASTS TILL 11AM. BUT WHEN I CAME AT 10.15, THEY WERE OUT OF MANY THINGS AND I HAD TO ASK FOR MILK AMONG OTHERS. THE NEXT DAY THE SAME STORY, BUT MANY MORE PEOPLE THERE BUT AGAIN WHEN THINGS RAN OUT ON THE BUFFET NOTHING WAS REPLACED.THE SOAP DISPENSER DOWNSTAIRS IN THE RESTAURANT WAS EMPTY FOR 2 DAYS AND ALSO THE BASIN DID NOT DRAIN THE WATER FOR THOSE 2 DAYS. WE WOULD GO BACK THERE AGAIN AS IT WAS A VERY SPECIAL PLACE AND WE DID ENJOY OURSELVES IN SPITE OF THE MISHAPS.
Stayed 2 nights in Jul 2018

10/10 Excellent

Warren, St. Louis, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming and comfortable
This is an authentic old castle, and has kept most of its antique charm and surrounding park. But it is also well kept and modernized. The prices are reasonable in view of the high quality of the hotel. It has no elevator and many stairs to some of the rooms, but when my wife explained that she walks with difficulty we were given an excellent ground floor room that can be reached without stairs. It's a good place to use as a base to explore a beautiful and largely unspoiled part of the Tyrol. The breakfast is very good and varied for a small hotel, including champagne and good pastries. The service is polite and helpful. This was the hotel we liked best during a three-week tour at comparably priced hotels in Italy, Switzerland, Germany, and Austria.
Stayed 2 nights in Jul 2018

10/10 Excellent

Ruth

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel!
The hotel is amazing! We enjoyed the spa and walking the castle grounds very much. In fact, we enjoyed them so much that they helped override the fact that the young girl on duty didn’t seem to know much or care. We were expecting a little more from breakfast to be honest, maybe some warm dishes and were surprised to not see any eggs. In this case, having prosecco at breakfast helped to forget there were no eggs.