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Hotel Kaiser in Tirol

4.0 star property

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Meeting facility
Standard Studio, 2 Bedrooms | 1 bedroom, hypo-allergenic bedding, in-room safe, free cribs/infant beds
Indoor pool, outdoor pool, sun loungers
Lounge
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • All inclusive
  • Breakfast included
  • Housekeeping
  • Pet friendly

Explore the area

Map
Dorf 11, Scheffau am Wilden Kaiser, Tirol, 6351
  • Ellmau Ski Resort and Village
    ‪4 min drive‬
  • Hintersteiner See
    ‪4 min drive‬
  • Bergdoktorhaus
    ‪6 min drive‬

Room options

View all photos for Quadruple Room, 1 Bedroom (Kaiserroom)

1 bedroom, hypo-allergenic bedding, in-room safe, free cribs/infant beds

Quadruple Room, 1 Bedroom (Kaiserroom)

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bunk Bed

View all photos for Standard Studio, 2 Bedrooms

Standard Studio, 2 Bedrooms | 1 bedroom, hypo-allergenic bedding, in-room safe, free cribs/infant beds

Standard Studio, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Hotel Kaiser in Tirol

4-star Scheffau am Wilden Kaiser hotel with ski-in/ski-out access
Ski into Hotel Kaiser in Tirol, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a full-service spa.
Hotel Kaiser in Tirol offers 64 accommodations with safes and slippers. Rooms open to balconies. 42-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs and hair dryers. This Scheffau am Wilden Kaiser hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include an outdoor tennis court, ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kaiser Spa has 2 treatment rooms. Services include sports massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Hotel Kaiser in Tirol is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Conveniences like ski storage, ski passes, and shopping on site allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This all-inclusive hotel also offers an indoor pool, an outdoor pool, and a complimentary children's club. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Hotel Kaiser in Tirol is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10 AM.
Onsite venue - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free ski shuttle
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Downhill skiing
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Natural pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Arcade/game room
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1994
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Connecting rooms available
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 40 per pet, per day
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 40 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 15 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Kaiser in Tirol
Hotel Kaiser Tirol
Kaiser Hotel Tirol
Kaiser in Tirol
Kaiser Tirol
Tirol Kaiser
Hotel Kaiser Tirol Scheffau am Wilden Kaiser
Kaiser Tirol Scheffau am Wilden Kaiser
Hotel Kaiser Tirol All Inclusive Scheffau am Wilden Kaiser
Hotel Kaiser Tirol All Inclusive
Kaiser Tirol All Inclusive Scheffau am Wilden Kaiser
Kaiser Tirol All Inclusive
Hotel Kaiser in Tirol - All Inclusive Scheffau am Wilden Kaiser
All-inclusive property Hotel Kaiser in Tirol - All Inclusive
Hotel Kaiser in Tirol
Kaiser Tirol All Inclusive
Hotel Kaiser in Tirol Hotel
Hotel Kaiser in Tirol All Inclusive
Hotel Kaiser in Tirol Scheffau am Wilden Kaiser
Hotel Kaiser in Tirol Hotel Scheffau am Wilden Kaiser

Hotel Kaiser in Tirol Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 31 out of 43 reviews
Rating 8 - Good. 9 out of 43 reviews
Rating 6 - Okay. 2 out of 43 reviews
Rating 4 - Poor. 0 out of 43 reviews
Rating 2 - Terrible. 1 out of 43 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mr K

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Mikkel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolute brilliant!

Everything was excellent! We loved the nature, food, drinks etc. We drive an electrical car and the underground charging worked well.
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

We visited the Kaiser in January 2020 for the ski trip with kids. From the first moment we entered the hotel we were impressed by the interior, ambience and the size of the property. The check in process went very smoothly, we got a nice room, big enough to meet all our needs, it had a balcony and very nice amenities, including a modern bath and a separate toilet room. The room also had a safe deposit box and a small fridge. The beds were big enough with extremely comfortable pillows and blankets. The mattress could have been a little bit more comfy but we were so tired after a day of skiing that it didnt bother us that much. The kids used the kids play room, including a table tennis and pool games. The spa is very modern and in a superb condition. Its not the biggest or the most luxurious you will see but it definitely was a lot above the average. The food at the restaurant was also very very tasty with good variety from vegetables, meats, sweets and drinks. Overall our stay was amazing with plenty of great memories and that’s the only thing you need from your vacation.
Stayed 4 nights in Jan 2020

10/10 Excellent

Anett, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect vacation with the kids, great team, and a family oriented
Stayed 4 nights in Oct 2018

10/10 Excellent

Ina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and perfect for families

Clean and fresh rooms with a lot of space. Very good buffet. The pool outside is very cold but the one inside is heated and the kids could swim there for ages.
Stayed 4 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fantastic ski hotel

Excellent family ski holiday base. Warm welcoming friendly staff. Excellent food and facilities. Absolutely fantastic.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Alexander

Liked: Cleanliness
Disliked: Room comfort

Bon endroit pour les petits

Hôtel parfait pour les enfants - Kids Club, chèvres et poules, jardin potager, plusieurs aires pour les petits, deux piscines et même un mini spa pour eux - bref, le paradis des petits. L’endroit est remarcable aussi en hiver et à l’été. Cela décharge aussi les parents. Le principal bémol, est la literie - matelas trop mous et déformés. Oreillers à changer aussi (de plumes mais très souples). Côté nourriture, très correcte. Pas trop de choix, mais qualitatif et toujours avec des options « healthy ». Ils font des petits déjeuners et dîners à table et assez consistants. À midi vous aurez un buffet réduit mais complet. Dernier deux choses à savoir: - Si vous changez votre rdv spa avant les 24h il vous sera facturé dans sa totalité sans préavis. Cependant, si eux ils l’annulent… ben, rien. - Comme souvent dans la région, on parle allemand, parfois quelques mots de néerlandais et - un peu - d’anglais. Mais souvent les panneaux ne sont que en allemand (et ne pas en anglais). Conclusion: n’hésitez pas si vous avez des enfants et que vous connaissez un peu les différences entre la France et l’Autriche en matière d’hôtellerie.
Stayed 4 nights in Aug 2022

8/10 Good

Roland, Steigerwald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super 👍beim Frühstück hätte ich mir bei der Kategorie einen Koch gewünscht der Omelett macht gewünscht. Personal war sehr freundlich, Zimmer sauber
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveler

Stayed 4 nights in Jul 2020

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020

2/10 Terrible

Gertrud

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stämmer inte överens med information bilder på internet. Ej prisvärd
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Klasse !!!! Super freundlich Essen sehr gut Angebot sehr gut
Stayed 3 nights in Feb 2019

10/10 Excellent

Michael, Bayern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein tolles Hotel. Frühstück und Abendessen waren sensationell!
Stayed 2 nights in Oct 2018

8/10 Good

tina, bawü

Liked: Staff & service, property conditions & facilities, room comfort
Tolles Hotel für kinder, super Spielmöglichkeiten innen u außen. Die kidsbetreuung ist super. Das Abendessen ist hervorragend. Sauberkeit im Zimmer war nicht optimal, aber ansonsten ist das Hotel sauber u gepflegt. Wir Könnens nur weiterempfehlen!!!!!
Stayed 10 nights in Aug 2018

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacanza con tutti i confort

Hotel davvero per famiglie: ampia area giochi esterna e interna, cinema, piscina per bambini, possibilità di noleggio bici. Un autobus gratuito permette di raggiungere i laghi più vicini: per i bambini è stupendo il lago di Going. Pasti vari e ben cucinati (cucina tipica). Parlano inglese. Unica pecca (forse solo per noi italiani) è l’orario della cena dalle 18 alle 20 comunque giustificato dalle ore di luce per sfruttare l’area giochi esterna e le visioni di cartoni animati al cinema (ci sono sempre 3 visioni: una verso le 17, poi 19,30 e 21). Tutto ciò che abbiamo richiesto ce lo hanno fornito. Personale molto disponibile e gentile. Molto materiale informativo per i turisti. Per la prima volta posso dire che ritornerei sicuramente qui a fare una vacanza. Ci siamo fermati 4 notti ma avremmo potuto farne il doppio e non ci saremmo annoiati.
Stayed 4 nights in Aug 2018

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

tolles Essen, tolle Umgebung

tolles Essen, tolle Umgebung
Stayed 9 nights in Aug 2018

10/10 Excellent

aurelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très beau complexe avec de nombreuses activités pour les enfants! Buffet copieux et d’excellente qualité !
Stayed 3 nights in Aug 2018

8/10 Good

Ben, Mechelen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top vakantie.

Kinderen (6 en 11jaar) hadden de tijd van hun leven. Wij een mooie mix van stille goede nachtrust met de ramen open, smaakvol eten, rust en mogelijkheid tot genoeg prikkels qua activiteiten in en rond het hotel.
Stayed 9 nights in Aug 2018

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

10/10 Excellent

Andrea, La Spezia Italia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favoloso

Tutto perfetto . Siamo stati benissimo. Le camere sono ampie e funzionali gli ambienti relax sono stupendi. Cibo ottimo e abbondante. Il personale è molto gentile e affabile.
Stayed 2 nights in Aug 2017

8/10 Good

van Vugt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keurig

Goed hotel, wel wat geluidsoverlast door de aanbouw van het nieuwe gedeelte
Stayed 7 nights in Jul 2017