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Hotel Kaiser in Tirol

4.0 star property

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Photo gallery for Hotel Kaiser in Tirol

A hotel with a pool, outdoor seating, and mountain views.
A mountain resort with a swimming pool, stone walls, and wooden buildings.
A modern living room with a grey sofa, a wooden coffee table, a floor lamp, and a potted plant.
A buffet setup with various baked goods and fruits.
A compact, open-plan room with a wooden table, a laptop, and a red bench.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
  • Pet friendly
  • Parking included
The current price is $569
includes taxes & fees
Aug 19 - Aug 20

Explore the area

View in a map
Dorf 11, Scheffau am Wilden Kaiser, Tirol, 6351
  • Place, Südhang
    ‪3 min walk‬
  • Place, Brandstadl Cable Car
    ‪11 min walk‬
  • Place, Brandstadl Ski Lift
    ‪14 min walk‬

Room options

View all photos for Quadruple Room, 1 Bedroom (Kaiserroom)

Hypo-allergenic bedding available, in-room safe, desk, cribs (free)

Quadruple Room, 1 Bedroom (Kaiserroom)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds
  • Free WiFi

View all photos for Studio, 2 Bedrooms

A hotel room with a bed, a chair, a window, and a painting on the wall.

Studio, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds
  • Free WiFi

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About this property

Hotel Kaiser in Tirol

4-star Scheffau am Wilden Kaiser hotel with bar/lounge
Jump on the free ski shuttle for a day on the slopes before returning to Hotel Kaiser in Tirol for a drink at the bar/lounge and comforts including an indoor pool and a full-service spa.
Hotel Kaiser in Tirol offers 64 accommodations with safes and bathrobes. Rooms open to balconies. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, hair dryers, and children's robes.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kaiser Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Hotel Kaiser in Tirol is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Have fun with onsite winter activities, including downhill skiing, cross-country skiing, and snowboarding and in warmer months, enjoy parasailing and volleyball. After a day on the slopes, enjoy treatments at the full-service spa and swims in the indoor and outdoor swimming pools. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Conveniences like ski storage, ski equipment rentals, and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This all-inclusive hotel also offers a complimentary children's club, a sauna, and a fitness center. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Hotel Kaiser in Tirol is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10 AM.
Hotel Kaiser Restaurant - This buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Kaisers Deli - Onsite delicatessen. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included
Premium soft drinks included

Land activities

Fitness facilities
Spa facilities
Limited spa services
Kids club
Childcare

Lessons/classes/games

Yoga

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free ski shuttle
  • Free covered self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Hotel Kaiser Restaurant
  • Kaisers Deli

Things to do

  • 27-hole adjacent golf course
  • Arcade/game room
  • Beach volleyball
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Cross-country skiing
  • Downhill skiing
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Indoor pool
  • Library
  • Natural pool
  • Outdoor pool
  • Parasailing
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Snowshoeing
  • Steam room
  • Table tennis

Family friendly

  • Arcade/game room
  • Baby monitor
  • Changing table
  • Children's games
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Stroller

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1994
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Deep soaking bathtub
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 40 per pet, per day
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 40 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Kaiser in Tirol
Hotel Kaiser Tirol
Kaiser Hotel Tirol
Kaiser in Tirol
Kaiser Tirol
Tirol Kaiser
Hotel Kaiser Tirol Scheffau am Wilden Kaiser
Kaiser Tirol Scheffau am Wilden Kaiser
Hotel Kaiser Tirol All Inclusive Scheffau am Wilden Kaiser
Hotel Kaiser Tirol All Inclusive
Kaiser Tirol All Inclusive Scheffau am Wilden Kaiser
Kaiser Tirol All Inclusive
Hotel Kaiser in Tirol - All Inclusive Scheffau am Wilden Kaiser
All-inclusive property Hotel Kaiser in Tirol - All Inclusive
Hotel Kaiser in Tirol
Kaiser Tirol All Inclusive
Hotel Kaiser in Tirol Hotel
Hotel Kaiser in Tirol All Inclusive
Hotel Kaiser in Tirol Scheffau am Wilden Kaiser
Hotel Kaiser in Tirol Hotel Scheffau am Wilden Kaiser

Hotel Kaiser in Tirol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 31 out of 44 reviews
Rating 8 - Good. 10 out of 44 reviews
Rating 6 - Okay. 2 out of 44 reviews
Rating 4 - Poor. 0 out of 44 reviews
Rating 2 - Terrible. 1 out of 44 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mikkel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolute brilliant!

Everything was excellent! We loved the nature, food, drinks etc. We drive an electrical car and the underground charging worked well.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Alexander

Liked: Cleanliness
Disliked: Room comfort

Bon endroit pour les petits

Hôtel parfait pour les enfants - Kids Club, chèvres et poules, jardin potager, plusieurs aires pour les petits, deux piscines et même un mini spa pour eux - bref, le paradis des petits. L’endroit est remarcable aussi en hiver et à l’été. Cela décharge aussi les parents. Le principal bémol, est la literie - matelas trop mous et déformés. Oreillers à changer aussi (de plumes mais très souples). Côté nourriture, très correcte. Pas trop de choix, mais qualitatif et toujours avec des options « healthy ». Ils font des petits déjeuners et dîners à table et assez consistants. À midi vous aurez un buffet réduit mais complet. Dernier deux choses à savoir: - Si vous changez votre rdv spa avant les 24h il vous sera facturé dans sa totalité sans préavis. Cependant, si eux ils l’annulent… ben, rien. - Comme souvent dans la région, on parle allemand, parfois quelques mots de néerlandais et - un peu - d’anglais. Mais souvent les panneaux ne sont que en allemand (et ne pas en anglais). Conclusion: n’hésitez pas si vous avez des enfants et que vous connaissez un peu les différences entre la France et l’Autriche en matière d’hôtellerie.
Stayed 4 nights in Aug 2022
Verified

8/10 Good

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super 👍beim Frühstück hätte ich mir bei der Kategorie einen Koch gewünscht der Omelett macht gewünscht. Personal war sehr freundlich, Zimmer sauber
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

We visited the Kaiser in January 2020 for the ski trip with kids. From the first moment we entered the hotel we were impressed by the interior, ambience and the size of the property. The check in process went very smoothly, we got a nice room, big enough to meet all our needs, it had a balcony and very nice amenities, including a modern bath and a separate toilet room. The room also had a safe deposit box and a small fridge. The beds were big enough with extremely comfortable pillows and blankets. The mattress could have been a little bit more comfy but we were so tired after a day of skiing that it didnt bother us that much. The kids used the kids play room, including a table tennis and pool games. The spa is very modern and in a superb condition. Its not the biggest or the most luxurious you will see but it definitely was a lot above the average. The food at the restaurant was also very very tasty with good variety from vegetables, meats, sweets and drinks. Overall our stay was amazing with plenty of great memories and that’s the only thing you need from your vacation.
Stayed 4 nights in Jan 2020
Verified

2/10 Terrible

Gertrud

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stämmer inte överens med information bilder på internet. Ej prisvärd
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Klasse !!!! Super freundlich Essen sehr gut Angebot sehr gut
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein tolles Hotel. Frühstück und Abendessen waren sensationell!
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Anett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect vacation with the kids, great team, and a family oriented
Stayed 4 nights in Oct 2018
Verified

8/10 Good

tina

Liked: Staff & service, property conditions & facilities, room comfort
Tolles Hotel für kinder, super Spielmöglichkeiten innen u außen. Die kidsbetreuung ist super. Das Abendessen ist hervorragend. Sauberkeit im Zimmer war nicht optimal, aber ansonsten ist das Hotel sauber u gepflegt. Wir Könnens nur weiterempfehlen!!!!!
Stayed 10 nights in Aug 2018
Verified

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacanza con tutti i confort

Hotel davvero per famiglie: ampia area giochi esterna e interna, cinema, piscina per bambini, possibilità di noleggio bici. Un autobus gratuito permette di raggiungere i laghi più vicini: per i bambini è stupendo il lago di Going. Pasti vari e ben cucinati (cucina tipica). Parlano inglese. Unica pecca (forse solo per noi italiani) è l’orario della cena dalle 18 alle 20 comunque giustificato dalle ore di luce per sfruttare l’area giochi esterna e le visioni di cartoni animati al cinema (ci sono sempre 3 visioni: una verso le 17, poi 19,30 e 21). Tutto ciò che abbiamo richiesto ce lo hanno fornito. Personale molto disponibile e gentile. Molto materiale informativo per i turisti. Per la prima volta posso dire che ritornerei sicuramente qui a fare una vacanza. Ci siamo fermati 4 notti ma avremmo potuto farne il doppio e non ci saremmo annoiati.
Stayed 4 nights in Aug 2018
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

tolles Essen, tolle Umgebung

tolles Essen, tolle Umgebung
Stayed 9 nights in Aug 2018
Verified

10/10 Excellent

aurelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très beau complexe avec de nombreuses activités pour les enfants! Buffet copieux et d’excellente qualité !
Stayed 3 nights in Aug 2018
Verified

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top vakantie.

Kinderen (6 en 11jaar) hadden de tijd van hun leven. Wij een mooie mix van stille goede nachtrust met de ramen open, smaakvol eten, rust en mogelijkheid tot genoeg prikkels qua activiteiten in en rond het hotel.
Stayed 9 nights in Aug 2018
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favoloso

Tutto perfetto . Siamo stati benissimo. Le camere sono ampie e funzionali gli ambienti relax sono stupendi. Cibo ottimo e abbondante. Il personale è molto gentile e affabile.
Stayed 2 nights in Aug 2017
Verified

8/10 Good

van Vugt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keurig

Goed hotel, wel wat geluidsoverlast door de aanbouw van het nieuwe gedeelte
Stayed 7 nights in Jul 2017
Verified

10/10 Excellent

Ina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and perfect for families

Clean and fresh rooms with a lot of space. Very good buffet. The pool outside is very cold but the one inside is heated and the kids could swim there for ages.
Stayed 4 nights in Jun 2017
Verified

10/10 Excellent

Ina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family hotel

We stayed five nights with all inclusive. The food was really tasty! High quality and very fresh buffet. The kids loved the indoor pool. It was warm so they could bath for ages. The outdoor pool was cold and not a big hit. But they are expanding and hopefully the new bigger pool will be warmer for next summer. The family room was big and clean with a small refrigerator. I warmly recommend this hotel and we will come back.
Stayed 1 night in Jun 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fantastic ski hotel

Excellent family ski holiday base. Warm welcoming friendly staff. Excellent food and facilities. Absolutely fantastic.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Super schönes gehobenes Hotel

Waren hier mit 2 Kinder ( 2 und 5 ). Hotel und Ausstattung alles spitze, aber am besten war das Abendessen. Haben selten so ein gutes Buffet im Urlaub gehabt. Absolut der Knaller war das Silvester Buffet. Das war mit Abstand das Beste und einfallsreichste Buffet das ich bis jetzt gesehen habe. Das einzigste was mich etwas gestört hat, ist das hier bei Expedia das Hotel mit All Invlusive verkauft wird und im Hotel wird es als Halppension angeboten. Es gab Getränke nur zum Abendessen von 18-20:30 Uhr. Das ist für mich kein All Inclusive. Hier wird man meiner Meinung nach etwas geblendet. Da wir den ganzen Tag unterwegs waren, hat es mich nicht so gestört. Rest hat alles gepasst und den Kindern und uns hat es gefallen
Verified

8/10 Good

Vitalij

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TOP SERVICE!

Alles im Ganzen 100% ig!
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekter Urlaub! Wir kommen gerne wieder!

Wir waren als Familie (Kind 6 Jahre) Anfang Juni 2015 bereits zum zweiten Mal Gast im Hotel Kaiser. wie auch im letzten Jahr hatten wir dort einen sehr schönen und erholsamen Urlaub. Gerade für Familien bietet dieses Hotel einen hervorragenden Service und ist durch seine tolle zentrale Lage ein perfekter Ausgangsort für Bergtouren. Dieses 4 Sterne Haus verfügt über eine tolle Saunalandschaft sowie einen Indoor und Outdoorpool sowie ein sehr vielseitig Ausgestattes Fitnessareal für die großen Gäaste und für die kleinen Gäste ein tolles Betreuungsangebot im Miniclub. Der wundervolle Kaiserblick sowie eine hervorragende Küche runden unseren sehr posoitven und nachhaltigen Eindruck ab. Wir kommen gerne wieder!
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Wohlfühlhotel!

Von der ersten bis zur letzten Minute haben wir uns im Hotel Kaiser wie zuhause gefühlt. Top Service, top Verpflegung, angenehme Atmosphäre in allen Bereichen, die geschmackvolle Einrichtung, der wunderbare Wellnessbereich, das neue Fitnessstudio - es war alles vom Feinsten. Wir werden sehr gerne wiederkommen!
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gutes Hotel

Waren zum Ski Urlaub in diesem Hotel und war sehr gut. Man hat alles was man braucht. Essen ist hervorragend und vielseitig.
Verified

10/10 Excellent

Bernhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ein Muss

Perfektes Hotel für einen Skiurlaub, absolut empfehlenswert.
Verified

6/10 Okay

Anna Wennberg

Disliked: Staff & service, property conditions & facilities, room comfort

Ok övernattningshotel

Mkt dåligt med wifi till endast en enhet per rum. Ingen möjlighet att kontakta receptionen på kvällstid (ej på plats, svarade ej i telefon). Blev ej informerade vid incheckning att wifi:n endast gällde en enhet per gång. Frågade hur länge buffén pågick och fick till svar att det gick att komma fram till 19.50, då skulle det gå att äta mat. Förrätt och huvudrätt blev dock bortplockade medan vi åt, så vi kunde inte äta klart. Känns lite trist eftersom vi frågade enkom för att inte bomma detta. De ordande dock med en liten kaka och bär med ljus till min sambo som fyllde jämt. Bubbelpoolen fungerade inte så bra och barnens spa hade kall bastu. Våningssång i rum kändes lite rackig och det lär väldigt mycket från ventilationen på toaletten.