Hotel Kaiserhof

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Kaiserhof

Indoor pool, outdoor pool, pool umbrellas, sun loungers
Couples treatment rooms, sauna, steam room, body treatments
2 bars/lounges, poolside bar
Couples treatment rooms, sauna, steam room, body treatments
Exterior

Reviews

10 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Bar
  • 24/7 front desk
  • Room service
  • Pool
  • Laundry

Explore the area

Map
Harmstätt 8 , Ellmau, Tirol, 6352
  • Bergdoktorhaus
    12 min walk
  • Hartkaiser Gondola
    3 min drive
  • Hausberg Ski Lift
    3 min drive

Room options

Junior Suite

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Suite

  • 624 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Double Room

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Suite

  • 753 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

Hotel Kaiserhof

5-star Ellmau hotel with 5 restaurants
With direct access to the slopes, Hotel Kaiserhof makes guests feel at home with amenities like a full-service spa and an indoor pool.
Hotel Kaiserhof offers 52 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include day beds. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and first-run movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Ellmau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and an outdoor pool are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

PanoramaSpa & Spa PurPur has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Have fun with onsite winter activities, including downhill skiing and snowshoeing and in warmer months, enjoy mountain biking and hiking. After a day on the slopes, enjoy treatments at the full-service spa and swims in the indoor and outdoor swimming pools. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.

Dining is available at one of the hotel's 5 restaurants. The property also offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access. This luxury hotel also offers a complimentary children's club, a sauna, and a fitness center. Complimentary covered self parking and covered valet parking are available on site, along with a car charging station. A total renovation of this property was completed in August 2020.

Hotel Kaiserhof is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 10:30 AM.
Hotel Kaiserhof has 5 restaurants on site.
Late night fare is available from room service (during limited hours).

Languages

Bosnian, Croatian, Czech, Dutch, English, French, German, Hungarian, Italian, Russian, Slovak, Slovenian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • Bicycle tours
  • Billiards/pool table
  • Downhill skiing
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowshoeing
  • Steam room
  • Wine tasting room
  • Winery release events

Family friendly

  • Free children's club
  • Free crib
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • CD player
  • First-run movies
  • Flat-screen TV with satellite channels
  • iPod dock

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 360 per room (one-way)
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 14 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Hotel Kaiserhof Ellmau
Kaiserhof Ellmau
Hotel Kaiserhof Hotel
Hotel Kaiserhof Ellmau
Hotel Kaiserhof Hotel Ellmau

Hotel Kaiserhof Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 4 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the Best
Stayed 5 nights in Feb 2022

10/10 Excellent

Dirk, Dresden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
… it was perfect …
Stayed 2 nights in Nov 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Jaroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nas pobyt v hotelu byl ve vsem perfektni.Chvalime k nam srdecny pristup a ochota majitelu hotelu.Radi se tam vratime.Priroda je krasna s velkou moznosti vyletu,ktere jsme tez uskutecnili.Pozdravujeme timto hostitele.Hlavacovi
Stayed 3 nights in Jun 2018