Have fun with onsite winter activities, including downhill skiing and snowshoeing and in warmer months, enjoy mountain biking and hiking. After a day on the slopes, enjoy treatments at the full-service spa and swims in the indoor and outdoor swimming pools. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.
Dining is available at one of the hotel's 5 restaurants. The property also offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access. This luxury hotel also offers a complimentary children's club, a sauna, and a fitness center. Complimentary covered self parking and covered valet parking are available on site, along with a car charging station. A total renovation of this property was completed in August 2020.
Hotel Kaiserhof is a smoke-free property.
Hotel Kaiserhof offers 52 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include double sofa beds and day beds. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and first-run movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Ellmau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
Free self parking , Free valet parking
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 10:30 AM.
Hotel Kaiserhof has 5 restaurants on site.
Late night fare is available from room service (during limited hours).
PanoramaSpa & Spa PurPur has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
An indoor pool and an outdoor pool are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3 PM
Check-in time ends at 5:30 AM
Minimum check-in age is: 18
Check-out time is 11 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash.
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Social distancing measures are in place
The seasonal outdoor pool opens in May.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars and is displayed on this page as 5 stars.