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HOTEL THE 7 KUMAMOTO

3.0 star property

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Photo gallery for HOTEL THE 7 KUMAMOTO

Reception
Restaurant
Daily buffet breakfast (JPY 1430 per person)
Land view from property
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
20-1, Kumamoto, kummoto, 8600013
  • Place, Kumamoto-jo Hall
    ‪7 min walk‬
  • Place, Sakura Machi Kumamoto
    ‪7 min walk‬
  • Place, Kumamoto Castle
    ‪17 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪22 min drive‬

Room options

View all photos for Standard Single Room, Smoking, City View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Single Room, Smoking, City View

7.0 out of 10
Good
(2 reviews)
  • 108 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room, Non Smoking, City View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Single Room, Non Smoking, City View

8.0 out of 10
Very good
(2 reviews)
  • 108 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room, Non Smoking, City View

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Single Room, Non Smoking, City View

7.0 out of 10
Good
(2 reviews)
  • 129 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Single Room, Smoking, City View

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Single Room, Smoking, City View

  • 129 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Double Room, Non Smoking, City View

Standard Double Room, Non Smoking, City View | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room, Non Smoking, City View

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Smoking, City View

Standard Double Room, Smoking, City View | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room, Smoking, City View

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking, City View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Twin Room, Non Smoking, City View

8.0 out of 10
Very good
(1 review)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Smoking, City View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Twin Room, Smoking, City View

  • 151 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking, City View

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Twin Room, Non Smoking, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 172 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Luxury Twin Room, Non Smoking, City View

Luxury Twin Room, Non Smoking, City View | Desk, laptop workspace, blackout drapes, iron/ironing board

Luxury Twin Room, Non Smoking, City View

  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Japanese-style Triple Room, Non Smoking, City View

Japanese-style Triple Room, Non Smoking, City View | Desk, laptop workspace, blackout drapes, iron/ironing board

Japanese-style Triple Room, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • City view
  • Sleeps 2
  • 3 Twin Futons

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About this property

HOTEL THE 7 KUMAMOTO

3-star hotel in Chuo Ward
A restaurant, spa services, and a microwave in a common area are available at this hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and laundry facilities. Change of towels is available on request.
HOTEL THE 7 KUMAMOTO offers 147 accommodations with complimentary newspapers and slippers. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)).

Bathrooms include shower/tub combinations and hair dryers. Business-friendly amenities include desks, printers, and phones. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

There are 2 indoor hot springs open between 4:00 PM and 9:00 PM. The temperature in the hot springs is set to 108°F.

The hotel offers a restaurant. Wired and wireless Internet access is complimentary. HOTEL THE 7 KUMAMOTO features hot springs. This hot springs hotel also offers spa services, a vending machine, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

HOTEL THE 7 KUMAMOTO has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Children aged 5 and younger eat free breakfast.
HOTEL THE 7 KUMAMOTO has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (JPY 1,100 per night; includes in/out privileges)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,430 for adults and JPY 715 for children
  • A restaurant

Things to do

  • 2 indoor hot springs
  • TV in common areas

Family friendly

  • Children's dinnerware
  • High chair
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Spa

  • 2 indoor hot springs
  • Hot springs open from 4:00 PM - 9:00 PM
  • Hot springs water temperature - 108 ºF
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (51 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Chef service
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Printer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from October 6 2025 to November 15 2025 (completion date subject to change). The following areas are affected:
  • Guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1430 for adults and JPY 715 for children
  • Uncovered self parking fee: JPY 1100 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards

We should mention

Hot springs access available from 4:00 PM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

hoteru za seben kumaoto
HOTEL THE 7 KUMAMOTO Hotel
HOTEL THE 7 KUMAMOTO Kumamoto
HOTEL THE 7 KUMAMOTO Hotel Kumamoto

Reviews

HOTEL THE 7 KUMAMOTO Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 43 out of 106 reviews
Rating 8 - Good. 36 out of 106 reviews
Rating 6 - Okay. 22 out of 106 reviews
Rating 4 - Poor. 5 out of 106 reviews
Rating 2 - Terrible. 0 out of 106 reviews

Reviews

10/10 Excellent

Suet Moey

Liked: Cleanliness, property conditions & facilities
clean
Stayed 2 nights in Jul 2025

10/10 Excellent

AIKO

Stayed 1 night in May 2025

10/10 Excellent

Martyn J

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Very nice hotel with an onsen. Walking distance to main shopping district
Stayed 2 nights in Jun 2025

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating even though I don't speak any japanese
Stayed 3 nights in May 2025

8/10 Good

OO

Stayed 1 night in May 2025

10/10 Excellent

FEI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

??

Stayed 1 night in Jul 2025

10/10 Excellent

hirokuni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
設備は、ちょこっと古くて一部WiFiに問題あったがスタッフさんが直ぐ対応してくれた。 また大浴場も気持ちよかった。
Stayed 1 night in Aug 2025

10/10 Excellent

マリン

Stayed 1 night in Jul 2025

8/10 Good

K

Stayed 1 night in Jul 2025

6/10 Okay

Miho

Stayed 1 night in Jul 2025

8/10 Good

Yoshiyuki

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

6/10 Okay

ANDO

Liked: Staff & service
Disliked: Property conditions & facilities
市電の電停の近くにあり交通至便。しかし思ったより部屋が狭く荷物の置き場にも困った。
Stayed 1 night in Jul 2025

8/10 Good

Hay Yen Matt

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

yamasaki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

??

Traveled with family
朝食が豊富で楽しかったことが良かったです。残念なのは、携帯電話の充電がベットで出来なかったこと お部屋の構造上、仕方ないとは思いますが、ドレッサーがベット脇ではないため使い勝手が悪かったと思います。 トイレの水を流すためのボタンが壊れている？かなり力を入れて押さなければ流れなかったこと。他は良かったと思います。
Stayed 1 night in Jul 2025

8/10 Good

??

Liked: Cleanliness, staff & service, amenities
ちょうどいい
Stayed 1 night in Jul 2025

4/10 Poor

Manabu

Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
予約する時に大浴場があるのはわかっていたけど、部屋にお風呂とトイレと洗面所がない部屋を予約していたのをチェックインの時に知りました。 値段も安かったし共用の水回りはとても綺麗だったのでそこまで問題なかったです。
Stayed 1 night in Jul 2025

8/10 Good

TOSHIKAZU

Traveled with family
Liked: Cleanliness, staff & service, amenities
部屋に洗面所が欲しい
Stayed 1 night in Jul 2025

10/10 Excellent

KouBing

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

yoshiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントの方の丁寧な対応がとても良かったです 大浴場も、広々として気持ち良かったです お風呂に行くときに、タオルを持っていくよう念押ししてくださり、忘れずに済みました
Stayed 1 night in Jul 2025

10/10 Excellent

KYOKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

繁華街から離れているけど。。

熊本空港駅からのバスに乗ると、桜町バスターミナルの次の停留所「河原町」で降りると、ホテル前なので便利でした。バスターミナル
Stayed 1 night in Jul 2025

10/10 Excellent

T

Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025