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KKR Hotel Kumamoto

3.5 star property

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Photo gallery for KKR Hotel Kumamoto

Exterior
Terrace/patio
Banquet hall
Desk, iron/ironing board, free WiFi, bed sheets
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Chuoku, Chibajomachi 3-31, Kumamoto, Kumamoto, 8600001
  • Kumamoto Castle
    ‪3 min walk‬
  • Sakura Machi Kumamoto
    ‪13 min walk‬
  • Kumamoto-jo Hall
    ‪14 min walk‬
  • Kumamoto (KMJ)
    ‪21 min drive‬

Room options

View all photos for Deluxe Twin Room, Castle View

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room, Castle View

10.0 out of 10
Exceptional
(2 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room, Castle View

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Castle View

8.8 out of 10
Excellent
(26 reviews)
  • 247 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Japanese Western Room, Castle View

Japanese Western Room, Castle View | Desk, iron/ironing board, free WiFi, bed sheets

Japanese Western Room, Castle View

  • 333 sq ft
  • Sleeps 6
  • 2 Twin Beds

View all photos for Twin Room, City View

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, City View

9.0 out of 10
Wonderful
(13 reviews)
  • 247 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Single Room

Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Single Room

9.0 out of 10
Wonderful
(16 reviews)
  • 150 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

KKR Hotel Kumamoto

3.5-star hotel in Chuo Ward
2 restaurants, a 24-hour business center, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Additionally, self parking, a 24-hour front desk, and wedding services are onsite.
KKR Hotel Kumamoto offers 54 accommodations with complimentary bottled water and slippers. LCD televisions come with pay movies. Bathrooms include bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine, a hair salon, and a front-desk safe. Parking is available onsite for a surcharge.

KKR Hotel Kumamoto has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Matsuri - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.
LOTUS GARDEN - This restaurant serves lunch and dinner.
TEA LOUNGE CHIBAJYO - Onsite lobby lounge.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,000 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,800 for adults and JPY 900 for children
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • LOTUS GARDEN
  • Matsuri
  • TEA LOUNGE CHIBAJYO

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV
  • Pay movies

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1800 for adults and JPY 900 for children
  • Self parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

KKR Kumamoto
KKR Hotel Kumamoto Hotel
KKR Hotel Kumamoto Kumamoto
KKR Hotel Kumamoto Hotel Kumamoto

KKR Hotel Kumamoto Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 585 out of 1001 reviews
Rating 8 - Good. 355 out of 1001 reviews
Rating 6 - Okay. 46 out of 1001 reviews
Rating 4 - Poor. 10 out of 1001 reviews
Rating 2 - Terrible. 5 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yee Ting

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service!
Stayed 1 night in Apr 2025

10/10 Excellent

Sonya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel across the street from the Kumamoto Castle with lots of shopping and dining options nearby. The customer service was really great all around, but one that really stuck out was the parking attendant. He did such a nice job ensuring we had quick and convenient service with parking. We had a beautiful castle view from our room. Really happy with our stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel, Lake Forest

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right next to the Kumamoto castle and provides a great view. There is a bus station right in front and it is a short walk to the street car and entrance to the castle and drinking and eating establishments in town. Hotel has convenient, east to use laundry machines so we caught up with some of our laundry. Rooms wete nice and provided a good view. The breakfast buffet is excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Daniella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. The staff were very friendly to my husband and sister and I. The breakfast was delicious, I loved how I was able to have a wonderful Japanese traditional breakfast. It was also very convenient to walk to Kumamoto Castle. It was very quiet, spacious, clean, and I felt safe! I will be staying again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Keiko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is excellent for Japanese and the Kumamoto castle’s view from the room and from the cafeteria for breakfast is gorgeous. This hotel is 5 min walk from city hall, shopping/restaurant area and bus and street train stations.
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely experience and great views. the staff was very helpful and kind. close to shopping and lots of food, nice and easy walk everywhere. amazing hotel!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Albert

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very friendly and helpful, especially the front desk staffs, the older gentleman who is amazing! The castle view from the room is extra bonus! Althougt it feels like a 5 stars hotel in the 80s but it has kept the ground somewhat updated. I really enjoy it and the price is really reasonable. Looking forward to visit other KKR properties.
Stayed 1 night in Mar 2025

10/10 Excellent

Kok Fie Jeffrey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
nice and quiet
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Charlie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location.

Very good location to visit Kumamoto Castle on foot, and fantastic view of Castle is also available from the room. Major commercial district Ginaza Touri is also located in walking distance.
Stayed 1 night in Jan 2025

10/10 Excellent

janelle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One thing we love this room is nearby the Kumamoto Castle. The amenities provided was so great. There are 4 coin op washer and dryer so this is very convenient when you have a big family of 5 to wash your clothes. The breakfast is traditional Japanese breakfast on the 4th floor. We love the ASO milk which was very creamy to our taste. There is a good space of parking on this property which is a plus. The have a housekeeping everyday. If you need to send out your heavy luggage, they have Yamato services as well. Staff do not speak English but its doable and they did their best to help us and communicate well. Kumamoto is a nice place to stay and will definitely go back if I have a chance to visit again.
Stayed 2 nights in Dec 2024

8/10 Good

CHUNG KIT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff.
Stayed 2 nights in Dec 2024

8/10 Good

Yaz

Kumamoto castle is just in front of the hotel. It’s a stunning icon but you can see the scares that that the earthquake destroyed. The hotel is 10-15 mins from midtown and quieter. I was a solo traveler but was lucky enough since they gave me a twin bedroom which is spacious for me. The downside was accessing to the laundry where people need to walk in front of the reception. Also, if you expect western breakfast, it’s a bit limited. Overall, I had a good experience with such professional staff who offered the best and traditional services.
Stayed 4 nights in Dec 2024

10/10 Excellent

Yuria

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was facing Kumamoto castle and we loved the view
Stayed 2 nights in Nov 2024

6/10 Okay

Raymond

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good: Quick check-in and friendly staff. Nice view of castle from room. Bad: Pillows are so flat that I can’t sleep well. TV seems like 2010 condition, remote control buttons are no sensitve and difficult to navigate. Location a bit far from shopping street.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room with a view of Kumamoto Castle. Polite service and appreciated the staff speaking English
Stayed 1 night in Sep 2024

10/10 Excellent

Yasuko

Traveled with family
Liked: Property conditions & facilities
Clean and confortable
Stayed 2 nights in Sep 2024

6/10 Okay

Ho Yee

Traveled with partner
Liked: Staff & service
The facilities in the room is old
Stayed 2 nights in Aug 2024

4/10 Poor

Betsy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overlooking the castle, this was in a great location, ands easy walk to the restaurants of the town. The room was classical and spacious well laid out. It was a short but very comfortable stay. Parking was very easy.
Stayed 1 night in May 2024

8/10 Good

Patrick

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Ying, Edmonton

Stayed 1 night in May 2024

10/10 Excellent

Karen

Traveled with family
Liked: Amenities, property conditions & facilities
The hotel Exceeded my expectations. We will return again.
Stayed 1 night in May 2024

8/10 Good

CHAO

Stayed 1 night in Apr 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to see Kumamoto Castle - Make sure to book a castle view room!! Great breakfast, and convenient location. Beautiful rooftop garden for amazing views.
Stayed 1 night in Mar 2024