This hotel features 3 restaurants, a bar/lounge, and a conference center. WiFi in public areas is free. Other amenities include self parking, a meeting room, and concierge services.
Kumamoto Hotel Castle offers 150 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, toilets with an electronic bidet, and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.
Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Kumamoto hotel also offers a vending machine, multilingual staff, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Kumamoto Hotel Castle has designated areas for smoking.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.
Tour De Château - This restaurant serves dinner only.
Kuyouan - This restaurant serves breakfast, lunch, and dinner.
Tohkagen - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
El Dorado - Onsite bar.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (JPY 1,000 per night)
Limited onsite parking
Food and drink
Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,300 per person
3 restaurants
A bar/lounge
Restaurants on site
El Dorado
Kuyouan
Tohkagen
Tour De Château
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Hair salon
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Wedding services
Business services
Conference center
Meeting room
Spa
In-room massages
Accessibility
Elevator
Thin carpet in room
More
Ballroom
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Deep soaking bathtub
Free toiletries
Hair dryer
Shower/bathtub combination
Slippers
Toilet with electronic bidet
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
Electric kettle
Free bottled water
Limited room service
More
Air conditioning
Desk
Individual decor
Individual furnishings
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately JPY 2300 per person
Self parking fee: JPY 1000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Kumamoto Hotel Castle
Castle Hotel Kumamoto
Kumamoto Hotel Castle Hotel
Kumamoto Hotel Castle Kumamoto
Kumamoto Hotel Castle Hotel Kumamoto
Kumamoto Hotel Castle Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Wonderful hotel with views of Kumamoto Castle. However, the window in our room didn’t provide as good a view of the castle as we had expected. Hotel is lovely and the staff is wonderful.
We stayed for 2 nights in Kumamoto. The hotel is located conveniently within a short distance to the castle and near to shops and eateries.
Parking is available on site and you have to leave your car keys with the hotel and exchange with a parking slip whenever you need to retrieve the car.
It seems more of a businesss hotel and there was also a wedding reception on one of the days we were there.
We had a great experience in Kumamoto and honestly there was nothing we could fault with the hotel.
Very classy hotel and convenient to walk around downtown Kumamoto. Staffs are very polite, yet friendly and comfortable to stay there. Breakfast was creative to offer local specialty to try. Love the music (smooth jazz) that you can have in the guest room and dining area. Highly recommend to experience class hotel with long history where the emperors stayed in the past.
It was below average room compare to other rooms we stayed in this hotel before. We like the location and view of the Castle but facilities are worn and dated.
Staff was excellent very polite & accommodating, property was very clean the entire building inside & out. No complaints 10/10 would recommend when staying in Kumamoto
Darian
Stayed 3 nights in Mar 2025
8/10 Good
Eric
Traveled with family
Mar 16, 2025
Liked: Cleanliness, staff & service
The lobby was nice and the restaurant was excellent. The room was outdated and a bit shabby.
This hotel is “The classy” hotel. Built a while ago, so it has old charm everywhere. Love the option that you can play music BGM that you can enjoy in your room. Everything is old but neatly well kept and very comfortable. Staff are very friendly and helpful. Breakfast was amazing with serving local food with great variety.
Good location. Central to most attractions being close to the castle. We only spent a night in kumamoto but felt that this hotel was good value. Parking in front of the hotel was a bit tight depending on the spots available. They do have another parking area though. Hotel was clean and as described in the listing. Overall, a good stay.
I booked this hotel because a friend of mine recommended it based on its proximity to Kumamoto Castle. Boy was I surprised by how awesome this place was. Nice decor, large rooms (not Japanese roooms, regular sized rooms) with plenty of space and a comfortable bathroom. The property didn’t feel dated at all and the staff were all terrific. When we drove up one employee received us with a bow and quickly helped us with our luggage, quite the reception to be honest. The front desk staff all spoke English which was a pleasant surprise compared to the other hotels we stayed at on this 2 week trip. Highly recommend and I’m sad I didn’t spring for the breakfast, I think that’s a missed opportunity on my part.