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Kumamoto Hotel Castle

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kumamoto Hotel Castle

Deluxe Room, Non Smoking, City View (Qeen, double) | In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
Exterior
City view from property
City view from property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
4-2 Jyoto-machi, Chuo-ku, Kumamoto, Kumamoto, 860-8565
  • Sakura-no-baba Josaien
    4 min walk
  • Contemporary Art Museum Kumamoto
    4 min walk
  • Kumamoto Prefectural Traditional Crafts Centre
    6 min walk
  • Kumamoto (KMJ)
    52 min drive

Room options

View all photos for Deluxe Room, Non Smoking, City View (King double)

Deluxe Room, Non Smoking, City View (King double) | In-room safe, individually decorated, individually furnished, desk

Deluxe Room, Non Smoking, City View (King double)

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Non Smoking (Junior suite,Castle View,)

Executive Room, Non Smoking (Junior suite,Castle View,) | In-room safe, individually decorated, individually furnished, desk

Executive Room, Non Smoking (Junior suite,Castle View,)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, Non Smoking, City View

Deluxe Twin Room, Non Smoking, City View | In-room safe, individually decorated, individually furnished, desk

Deluxe Twin Room, Non Smoking, City View

  • 431 sq ft
  • City view
  • Sleeps 2
  • 2 King Beds

View all photos for Deluxe Room, Non Smoking, City View (Qeen, double)

Deluxe Room, Non Smoking, City View (Qeen, double) | In-room safe, individually decorated, individually furnished, desk

Deluxe Room, Non Smoking, City View (Qeen, double)

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for City Twin Room, Multiple Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

City Twin Room, Multiple Beds, Non Smoking

  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Comfort Twin Room, Non Smoking, City View

In-room safe, individually decorated, individually furnished, desk

Comfort Twin Room, Non Smoking, City View

  • 350 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room, Non Smoking, City View

In-room safe, individually decorated, individually furnished, desk

Standard Twin Room, Non Smoking, City View

  • 246 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Executive Room, Non Smoking (Suite, Castle view)

Executive Room, Non Smoking (Suite, Castle view) | In-room safe, individually decorated, individually furnished, desk

Executive Room, Non Smoking (Suite, Castle view)

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Twin Room, Non Smoking (Castle View,)

Executive Twin Room, Non Smoking (Castle View,) | In-room safe, individually decorated, individually furnished, desk

Executive Twin Room, Non Smoking (Castle View,)

  • 549 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Double Room, Non Smoking (King,Castle View,)

Executive Double Room, Non Smoking (King,Castle View,) | In-room safe, individually decorated, individually furnished, desk

Executive Double Room, Non Smoking (King,Castle View,)

  • Sleeps 2
  • 1 King Bed

View all photos for Royal Twin Room, Non Smoking (Castle View,)

Royal Twin Room, Non Smoking (Castle View,) | In-room safe, individually decorated, individually furnished, desk

Royal Twin Room, Non Smoking (Castle View,)

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking, Corner (Kumamoto Castle View,)

In-room safe, individually decorated, individually furnished, desk

Superior Twin Room, Non Smoking, Corner (Kumamoto Castle View,)

  • 332 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room Selected at Check-In (Non-Smoking)

Room Selected at Check-In (Non-Smoking) | Reception

Room Selected at Check-In (Non-Smoking)

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking, City View

In-room safe, individually decorated, individually furnished, desk

Standard Double Room, Non Smoking, City View

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking, City View (Queen)

In-room safe, individually decorated, individually furnished, desk

Double Room, Non Smoking, City View (Queen)

  • 236 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room, Non Smoking (King, Kumamoto Castle View)

In-room safe, individually decorated, individually furnished, desk

Double Room, Non Smoking (King, Kumamoto Castle View)

  • 303 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Traditional Twin Room, Non Smoking, City View (Japanese western)

Traditional Twin Room, Non Smoking, City View (Japanese western) | In-room safe, individually decorated, individually furnished, desk

Traditional Twin Room, Non Smoking, City View (Japanese western)

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Traditional Twin Room, Non Smoking (Japanese western, SP, Castle View,)

Traditional Twin Room, Non Smoking (Japanese western, SP, Castle View,) | In-room safe, individually decorated, individually furnished, desk

Traditional Twin Room, Non Smoking (Japanese western, SP, Castle View,)

  • Sleeps 5
  • 2 Large Twin Beds OR 3 Twin Futons

View all photos for Superior Twin Room, Non Smoking (Kumamoto Castle View)

Superior Twin Room, Non Smoking (Kumamoto Castle View) | In-room safe, individually decorated, individually furnished, desk

Superior Twin Room, Non Smoking (Kumamoto Castle View)

  • 270 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Comfort Single Room, Non Smoking, City View

In-room safe, individually decorated, individually furnished, desk

Comfort Single Room, Non Smoking, City View

  • 233 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Moderate Twin Room, Non Smoking, City View

In-room safe, individually decorated, individually furnished, desk

Moderate Twin Room, Non Smoking, City View

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking (Kumamoto Castle View,)

Deluxe Twin Room, Non Smoking (Kumamoto Castle View,) | In-room safe, individually decorated, individually furnished, desk

Deluxe Twin Room, Non Smoking (Kumamoto Castle View,)

  • 469 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Comfort Twin Room, Non Smoking, City View

In-room safe, individually decorated, individually furnished, desk

Comfort Twin Room, Non Smoking, City View

  • Sleeps 2
  • 2 Large Twin Beds

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Exterior

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4.5 out of 5, Wonderful, (1000)
The price is $180
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includes taxes & fees
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About this property

Kumamoto Hotel Castle

4-star hotel in Chuo Ward
This hotel features 3 restaurants, a bar/lounge, and a conference center. WiFi in public areas is free. Other amenities include self parking, a meeting room, and concierge services.
Kumamoto Hotel Castle offers 150 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Kumamoto hotel also offers a vending machine, multilingual staff, and concierge services. Onsite parking is available (surcharge).

Kumamoto Hotel Castle has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.
Tour De Château - This restaurant serves dinner only.
Kuyouan - This restaurant serves breakfast, lunch, and dinner.
Tohkagen - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
El Dorado - Onsite bar.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,000 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,300 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • El Dorado
  • Kuyouan
  • Tohkagen
  • Tour De Château

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference center
  • Meeting room

Spa

  • In-room massages

Accessibility

  • Elevator
  • Thin carpet in room

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately JPY 2300 per person
  • Self parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Kumamoto Hotel Castle
Castle Hotel Kumamoto
Kumamoto Hotel Castle Hotel
Kumamoto Hotel Castle Kumamoto
Kumamoto Hotel Castle Hotel Kumamoto

Kumamoto Hotel Castle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 445 out of 815 reviews" "
Rating 8 - Good. 289 out of 815 reviews" "
Rating 6 - Okay. 61 out of 815 reviews" "
Rating 4 - Poor. 14 out of 815 reviews" "
Rating 2 - Terrible. 6 out of 815 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Fabio

very good
Stayed 1 night in Jul 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient place to stay.
Friendly staff. Close to Castle easy to get to shopping areas and tram.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Ryan, San Pedro

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The entire building is old and was a reminiscence of early 2000 in decor. However the staff is very attentive and welcoming.
Stayed 1 night in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing comes to mind
Stayed 1 night in Jun 2024

10/10 Excellent

Tania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing and very open. The staff was amazing. The breakfast you could choose between western and Japanese both of which were delicious
Stayed 2 nights in May 2024

10/10 Excellent

HIDEO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024

8/10 Good

Wayne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location between castle and shopping arcade. Taxi from train station is about 1500 yen. The hotel could use a renovation, but it's a good value.
Stayed 2 nights in Mar 2024

10/10 Excellent

Liam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
Very friendly staff. Got us into our room and hour early even! Great location for sight seeing and shopping. I plan on staying here again
Stayed 4 nights in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large and comfortable room
Lovely large queen room with very comfortable bed. So big you wouldn't think you're in Japan unless you looked out the window towards the Castle!
Stayed 1 night in Mar 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, spacious, with everything one needs.Excellent bed. Nicely designed and decorated lobby and restaurant. For a 5 night stay like mine, it would be nice to have more than just two breakfast options which gets a little boring if you can have only the exactly same two. The breakfast meals as such were otherwise fine and tasty..
Stayed 4 nights in Mar 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service.
Fantastic service - this hotel is all about its service and it is amazing . Food was great in the Chinese. Room was comfortable, aircon good and room a good size. Thank you to Chris for all your help and professionalism.
Stayed 1 night in Mar 2024

10/10 Excellent

monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and Efficient Service
As a couple, we stayed at the Kumamoto Hotel Castle for two days and took 12 self-driving trips around the most southern parts of Japan. Our experience with the hotel began with parking the vehicle. We were quickly assisted with our luggage at the front of the hotel and then ushered to the car park. The nature of the services was warm, efficient, and friendly. This trend continued throughout the stay. Our primary interaction was with the front counter staff - checking in, returning the keys and seeking information. On all occasions, they were excellent. The room was comfortable, clean, and tidy. As it was a two-day stay, we did not require cleaners, and while they were concerned, we were equally insistent. While the service was excellent at the breakfast, we would prefer not to have a choice between Japanese or Western cuisine. We found both underwhelming. Overall, I would highly recommend this hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Shintaro

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Dustin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 6 nights in Dec 2023

8/10 Good

Dan

Traveled with family
Kind of dated. Needs renovation. Conveniently located for local eateries and shops. Right across from Kumamoto Castle.
Stayed 2 nights in Oct 2023

2/10 Terrible

Janet

Stayed 2 nights in Oct 2023

10/10 Excellent

Gerry

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Kay Wah

Traveled with partner
Liked: Cleanliness, staff & service, amenities
A good view of the Kumamoto Castle. Good breakfast. Convenient location for shopping and sightseeing. Helpful staff. But renovation of the room was rather dated.
Stayed 2 nights in Oct 2023

10/10 Excellent

Lai Yin

Stayed 1 night in Sep 2023

6/10 Okay

King tak

Traveled with family and small children
Disliked: Amenities
Old traditional Japanese hotel. Room is big but old furniture and amenities
Stayed 3 nights in Aug 2023

10/10 Excellent

Violet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and great value. My fourth visit.

10/10 Excellent

Cynthia

Stayed 12 nights in Jul 2023

10/10 Excellent

Chia Hui Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Self parking is easy and friendly staff. Booked a castle view room and is spacious. Breakfast is limited to either Japanese or western set which is good enough. Overall will recommend to stay!