A restaurant, a microwave in a common area, and dry cleaning are available at this hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
HOTEL MYSTAYS Kumamoto Riverside offers 194 air-conditioned accommodations with safes and slippers. 43-inch LCD televisions come with digital channels and pay movies.
Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access.
The hotel offers a restaurant. Wireless Internet access is complimentary. 3 meeting rooms are available. This Kumamoto hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services.
HOTEL MYSTAYS Kumamoto Riverside has designated areas for smoking.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Grand Cafe - This buffet restaurant serves breakfast only.
Languages
Chinese (Mandarin), English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking available (JPY 1,200 per night)
Street parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,600 for adults and JPY 800 for children
A restaurant
Restaurants on site
Grand Cafe
Things to do
Shopping
Family friendly
Laundry facilities
Mini-fridge
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Vending machine
Guest services
Dry cleaning/laundry service
Business services
3 meeting rooms
Accessibility
Elevator
More
1 building
11 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Toilet with electronic bidet
Toothbrush and toothpaste
Towels provided
Entertainment
43-inch LCD TV with digital channels
Pay movies
Food and drink
Electric kettle
Mini-fridge
More
Air conditioning
Desk
Heating
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
The parking fee is JPY 1100 per vehicle per night until April 30, 2024.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately JPY 1600 for adults and JPY 800 for children
Nearby parking fee: JPY 1200 per night (33 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Riverside Hotel Kumamoto
Riverside Kumamoto
Riverside Hotel Kumamoto
Mystays Kumamoto Riverside
HOTEL MYSTAYS Kumamoto Riverside Hotel
HOTEL MYSTAYS Kumamoto Riverside Kumamoto
HOTEL MYSTAYS Kumamoto Riverside Hotel Kumamoto
HOTEL MYSTAYS Kumamoto Riverside Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We appreciated the location, and especially the staff. Most appreciated was the refund for our prepaid nights that we could no longer use due to changes in our schedule in Kumamoto.
The room was cozy but nice. Everything you need was there. The staffs were courtesy and helpful. The location was perfect too: a little walk about 5-10 min to the downtown area. Overall, it was convenient and nice. We enjoyed our stay.
Bed was very uncomfortable and thermostat was malfunctioning causing the room to be uncomfortably hot throughout the night. Shower drain clogged with hair and needed to be cleaned out in order for water to drain. Good price for location and friendly staff but would not stay again.
Verified traveler
Stayed 1 night in Nov 2020
8/10 Good
Verified traveler
Nov 17, 2019
Liked: Cleanliness, staff & service
Standard cheap hotel more for business customers
Pretty standard for the cheaper hotels we’ve stayed in - we’ve been in Japan for 6 weeks, so stayed in quite a few! It’s very dated, but that’s normal for the cheaper hotels. The bed was too small for us both - it was a large single for 2 people, but not really sufficient for 2 so neither of us slept very well. Otherwise the bed was comfortable.
I think this is more of a business hotel - if you are looking for luxury this is not the place for you! But if you are only using the place to sleep in and spend the day out and about, it’s fine.
The reception area is large with an area to sit around in. Staff were very helpful and friendly and allowed us to leave our bags there for the day before checking in - this seems normal for most hotels thankfully since check in times are quite late - usually 3pm.
We wouldn’t stay here again, but good enough for a night if you spend the day out and about.
So hotel was really amazing. The room was really clean. The staff were amazing, they were able to understand me and were able to help me. The area is really close to food and shops, along with tourist attractions. Really amazing experience.
The location was great. Easily walked to shopping and the castle, which unfortunately was closed for renovations. The room size was sufficient and comfortable.
This hotel is easily the best value-for-money I've had in a while.
I think they recently renovated the hotel so it looks very nice with a lot of wood. My room smelt very new, was very big with two beds, and had a couple of chairs. Very clean. Beds and the *pillow* were sooo comfortable - best sleep in a while!
Reception area also cozy, connected with a cafe next door, very comfortable. Would definitely stay here again.
Alfredo
Stayed 1 night in May 2019
6/10 Okay
Verified traveler
Traveled with partner
Jun 2, 2019
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
If you need a good bed, Riverside may not be right for you. I felt like I was trying to sleep on metal wires coated in thin material. Two nights without sleep, I will not stay here again.
Great location, view, and the room was otherwise good. Staff are minimally helpful.
Booked a ‘semi double’ room so was of course expecting a small bed, basically a single bed, but room itself was very small as well. Rooms are a little bit old but for the price and location, excellent value for money.
very close to shopping area. easy to go every where.
Bk is very nice and many items choice.
hiro
Stayed 1 night in Oct 2018
8/10 Good
Yuqing
Apr 9, 2018
Liked: Cleanliness, staff & service
Disliked: Room comfort
The location is very good close to the famous castle and major shopping area. Hotel breakfast is excellent with a lot of choices. But, the room and bed are two small for two persons.