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SOTETSU GRAND FRESA KUMAMOTO

3.0 star property

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Photo gallery for SOTETSU GRAND FRESA KUMAMOTO

Exterior
Reception
Restaurant
Reception
Lockers

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
2-2-23 Shimotori, Chuo Ward, Kumamoto, Kumamoto, 860-0807
  • Sakura Machi Kumamoto
    ‪6 min walk‬
  • Kumamoto-jo Hall
    ‪7 min walk‬
  • Kumamoto Castle
    ‪11 min walk‬
  • Kumamoto (KMJ)
    ‪21 min drive‬

Room options

View all photos for Comfort Double Room, Non Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Comfort Double Room, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 185 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Standard Twin Room, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • 235 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Deluxe Twin Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 319 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Connecting Twin Room, Non Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Connecting Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 235 sq ft
  • Sleeps 8
  • 4 Large Twin Beds

View all photos for Connecting Twin Room, Non Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Connecting Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 235 sq ft
  • Sleeps 6
  • 4 Large Twin Beds

View all photos for Comfort Double Room, Non Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Comfort Double Room, Non Smoking

9.4 out of 10
Exceptional
(16 reviews)
  • 185 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 319 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 252 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Superior Double Room, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 241 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Superior Twin Room, Non Smoking

  • 252 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Standard Twin Room, Non Smoking

  • 235 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Superior Double Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 241 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin-Non-Smoking（2 Adult）

1 bedroom, down comforters, blackout drapes, free WiFi

Superior Twin-Non-Smoking（2 Adult）

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin -Non-Smoking（2Adult）

1 bedroom, down comforters, blackout drapes, free WiFi

Deluxe Twin -Non-Smoking（2Adult）

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin-Non-Smoking（3 Adult）

1 bedroom, down comforters, blackout drapes, free WiFi

Superior Twin-Non-Smoking（3 Adult）

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double -Non-Smoking（2 Adult）

1 bedroom, down comforters, blackout drapes, free WiFi

Superior Double -Non-Smoking（2 Adult）

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double -Non-Smoking（1 Adult）

1 bedroom, down comforters, blackout drapes, free WiFi

Superior Double -Non-Smoking（1 Adult）

  • Sleeps 1
  • 1 Queen Sofa Bed

View all photos for Interconnecting Twin Non Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Interconnecting Twin Non Smoking

  • Sleeps 4
  • 4 Twin Beds

View all photos for Comfort Double Room-Non-Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Comfort Double Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room-Non-Smoking

Combined shower/tub, free toiletries, hair dryer, slippers

Standard Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin -Non-Smoking（3Adult）

1 bedroom, down comforters, blackout drapes, free WiFi

Deluxe Twin -Non-Smoking（3Adult）

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Standard Double Room-Non-Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Standard Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room-Non-Smoking（1 Adult）

1 bedroom, down comforters, blackout drapes, free WiFi

Standard Twin Room-Non-Smoking（1 Adult）

  • Sleeps 1
  • 2 Twin Beds

View all photos for Comfort Double Room-Non-Smoking（1 Adult）

1 bedroom, down comforters, blackout drapes, free WiFi

Comfort Double Room-Non-Smoking（1 Adult）

  • Sleeps 1
  • 1 Queen Bed

Similar properties

Public bath

CANDEO HOTELS KUMAMOTO SHINSHIGAI

  • Spa
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (833)
$185 nightly
The price was $266
The price is $185 total
All taxes and fees included in total
CANDEO HOTELS KUMAMOTO SHINSHIGAI

About this property

SOTETSU GRAND FRESA KUMAMOTO

3-star hotel in Chuo Ward
This smoke-free hotel features a restaurant, a microwave in a common area, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite. Housekeeping is available on request.
SOTETSU GRAND FRESA KUMAMOTO offers 247 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. 32-inch Smart televisions come with digital channels and Netflix.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. Wireless Internet access is complimentary. This Kumamoto hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services.

SOTETSU GRAND FRESA KUMAMOTO is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
SOTETSU GRAND FRESA KUMAMOTO has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPay, LINE Pay, and R Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

SOTETSU GRAND FRESA KUMAMOTO Hotel
SOTETSU GRAND FRESA KUMAMOTO Kumamoto
SOTETSU GRAND FRESA KUMAMOTO Hotel Kumamoto

SOTETSU GRAND FRESA KUMAMOTO Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 868 out of 1190 reviews
Rating 8 - Good. 263 out of 1190 reviews
Rating 6 - Okay. 39 out of 1190 reviews
Rating 4 - Poor. 8 out of 1190 reviews
Rating 2 - Terrible. 12 out of 1190 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Che Fu

Stayed 4 nights in Mar 2025

10/10 Excellent

Yu cheng

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sarop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

KI

Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and spacious hotel. Very friendly and professional staff. Would definitely book here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First visit to Kumamoto

It was good. The room was spacious and the service we got from the staff pre and at check-in are flawless. It can be a bit of a challenge to get to the hotel from JR Kumamoto station with luggage as the tram is always full of people the station. But I really like the fact that it's close to the shotengai area and there are a lot of shops, restaurants and game centres around.
Stayed 2 nights in Mar 2025

10/10 Excellent

qilin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店地理位置到两个车站分别是步行6分钟和8分钟左右。还算比较方便。
Stayed 2 nights in Mar 2025

10/10 Excellent

Wai Kei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

David, Berkeley Heights

Stayed 1 night in Mar 2025

10/10 Excellent

CHIH YUAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location near by shopping street Easy parking tower near by Spacious room Highly recommended
Stayed 2 nights in Mar 2025

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Yoke Kuan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High recommended!
Stayed 2 nights in Mar 2025

10/10 Excellent

Kyung won

Stayed 2 nights in Mar 2025

10/10 Excellent

Kuan Hung

Stayed 3 nights in Mar 2025

10/10 Excellent

Christiane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

sooyeon

Stayed 1 night in Mar 2025

10/10 Excellent

Hajime

Stayed 1 night in Mar 2025

6/10 Okay

SOO YONG

Traveled with group
Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Chien-Yi

Stayed 3 nights in Feb 2025

10/10 Excellent

sin iok

Stayed 2 nights in Feb 2025

8/10 Good

Hyunho

Stayed 1 night in Feb 2025

10/10 Excellent

nina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel but wasn’t offered anything for vip.
Stayed 6 nights in Jan 2025

10/10 Excellent

hyungsoo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

IN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025