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Kumano Vacation Packages

Great location and very convenient for my business needs. The hotel was clean, comfortable, and well maintained. I had a pleasant stay and would definitely stay here again.

Absolutely — here’s a more polished and professional version that still makes the concerns clear: I was disappointed with the level of service provided, particularly given the price of the stay. The room is not cleaned on a daily basis, and guests are expected to collect their own towels from the lounge area. Overall, the experience feels more like a self-service hotel, which I would not expect considering the amount being charged. In addition, the restaurant was not open during our stay. Guests who wanted breakfast were required to travel to another branch to have it, which was quite inconvenient. For the price, I expected a much higher level of service and convenience.

We had a comfortable stay! Rooms were quite large for Japan standards. Excellent amenities available as well. Seemed to draw in a younger crowd and lots of tourists. Super close to the metro station but a bit awkward in location as we felt we had to get a metro everywhere (except Osaka castle which is walking distance)

Old hotel dusty rooms staff trying best but looking like not enough time to clean properly

Highly recommend this hotel, it’s clean, comfortable and close to Kyoto station.