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Crowne Plaza Kunming City Centre by IHG

4.5 star property

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Photo gallery for Crowne Plaza Kunming City Centre by IHG

Exterior
Exterior
Lobby sitting area
Suite, 1 Bedroom, Club Lounge Access (Dining) | 1 bedroom, minibar, in-room safe, desk
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
$78
includes taxes & fees
Oct 9 - Oct 10

Explore the area

View in a map
399 Qingnian Road, Wuhua District, Kunming, Yunnan, 650011
  • Nanping Pedestrian Street
    ‪10 min walk‬
  • West Pagoda
    ‪16 min walk‬
  • Green Lake Park
    ‪2 min drive‬
  • Kunming (KMG-Changshui Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Club Lounge Access

View from room

Suite, 1 Bedroom, Club Lounge Access

  • 721 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access

Room amenity

Premium Room, 1 King Bed, Club Lounge Access

  • 420 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Club Lounge Access

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Twin Beds, Club Lounge Access

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Accessible, Club Lounge Access

Room amenity

Suite, 1 Bedroom, Accessible, Club Lounge Access

  • City view
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite

1 bedroom, minibar, in-room safe, desk

Suite

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, Multiple Beds

Room amenity

Premium Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom

  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Twin Bunk Bed

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room City View

1 bedroom, minibar, in-room safe, desk

Standard Room City View

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 420 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (High Floor)

View from room

Suite, 1 Bedroom (High Floor)

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access (Dining)

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, Club Lounge Access (Dining)

  • 1023 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Kunming City Centre by IHG

4.5-star hotel in Kunming City Centre
2 restaurants, a 24-hour fitness center, and a conference center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Crowne Plaza Kunming City Centre by IHG offers 297 air-conditioned accommodations with minibars and safes. Rooms open to balconies. A pillow menu is available. 39-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining is available at one of the hotel's 2 restaurants. Wired and wireless Internet access is complimentary. This 4.5-star property offers access to a business center, 7 meeting rooms, and limo/town car service. Event facilities measuring 396 square feet (36 square meters) include a conference center. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This luxury hotel also offers a 24-hour fitness center, tour/ticket assistance, and coffee/tea in a common area. Concierge services and wedding services can be provided. Onsite self parking is complimentary.

Crowne Plaza Kunming City Centre by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Camellia Restaurant - This restaurant specializes in Chinese cuisine. Reservations are required.
Atrium Cafe - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 158 for adults and CNY 79 for children
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Atrium Cafe
  • Camellia Restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Conference center (396 square feet of space)

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 20 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 39-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 48 hours prior to check-in
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from September 18 2025 to September 30 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 158 for adults and CNY 79 for children
  • Airport shuttle fee: CNY 550 per vehicle (roundtrip, maximum occupancy 4)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Hotel KUNMING CITY CENTRE
Crowne Plaza KUNMING CITY CENTRE
Crowne Plaza Kunming City Centre Hotel
Bank Hotel Kunming
Crowne Plaza Kunming City Centre Hotel Kunming
Crowne Plaza Kunming City Centre
Crowne Plaza Kunming City Centre by IHG Hotel
Crowne Plaza Kunming City Centre an IHG Hotel
Crowne Plaza Kunming City Centre by IHG Kunming
Crowne Plaza Kunming City Centre by IHG Hotel Kunming

Reviews

Crowne Plaza Kunming City Centre by IHG Reviews

8.6

Excellent

8.8/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 93 out of 196 reviews
Rating 8 - Good. 71 out of 196 reviews
Rating 6 - Okay. 25 out of 196 reviews
Rating 4 - Poor. 2 out of 196 reviews
Rating 2 - Terrible. 5 out of 196 reviews

Reviews

10/10 Excellent

Rui

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff!
Stayed 2 nights in Jun 2025

10/10 Excellent

KHENG MIN

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in the centre of City easy access to most places such as Old St and Kunming Station, very near to a food street & a big "food court" with lots of choices. The Chinese Restaurant at 4th floor is reasonably prices with excellence services and very tasty dishes. Breakfast at 2nd floor is also exceptional with local, tribal, western many choices. The air conditioning in the room is on the warmer side which is a bit uncomfortable, otherwise an exceptional room & great services.
Stayed 2 nights in Jun 2025

10/10 Excellent

Soon Tiong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and comfortable stay.
Stayed 1 night in Jun 2025

8/10 Good

lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

John, Hessle

Stayed 6 nights in Apr 2025

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff for my check in was excellent
Stayed 1 night in Mar 2025

8/10 Good

Tiffany

Traveled with family
Liked: Cleanliness
wallpaper in the room need to be updated
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Hotel in Downtown Kunming

The hotel has big clean rooms with comfy beds. AC works well and double glazed windows keeps sound out. Close to two metro stations, pedestrian streets, restaurants and bars. The breakfast buffet has a large selection of Western and Asian choices, and is so filing you can skip lunch! Some staff speak some littke English, the rest are happy to use a translation app.
Stayed 2 nights in Jul 2024

10/10 Excellent

Keith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

This was a great hotel to stay at for a number of reasons. First, it is in a very convenient location: it is only a couple of minutes walk of a subway station. Second, the hotel has self-service washers and dryers that you can use for free. Third, the hotel offers both complimentary high tea and a midnight snack of noodles. My room had a great view, and was very clean and modern. Ms. Beta was also super helpful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Xiaoqing

Business traveler
Liked: Cleanliness, staff & service, room comfort

A great place to relax in kunming

It was a great stay, the place is outdated but the price is good, and it’s in the center of everything, you can find whatever you need. Terrific place.
Stayed 3 nights in Jun 2024

10/10 Excellent

Angelia

Liked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Qian Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Very friendly and professional staff. Clean, big and comfortable room. Plenty of retail and F&B options nearby.
Stayed 1 night in Apr 2024

10/10 Excellent

Hung

Stayed 2 nights in Apr 2024

10/10 Excellent

Ervina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Nice but very warm room

The room is clean and spacious. 5 mins walk to Naping Pedestrian Street. Lots of nice restaurants and shopping. We book the room with club lounge. Nice lounge but very little or hardly any food. Breakfast only serve at the main dining area not in club lounge. Room very warm even when set at 15 deg C. Technician could not fix the issue and they provided an air cooler. My friends in another room also faced similar issue. For them the air cooler did not help.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at hundred of hotels across the world, this one stood out to me, excellent in every way, highly recommend, it was an A plus experience

2/10 Terrible

Sein Aung

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This is the worst 5 star hotel i have ever check in. After landing from mid night flight . When i check in the hotel. They gave us a room in which the Aircon doesn’t work.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk service is helpful though it took some time to locate my reservation.Success on linking my separated two bookings is great. Sorry for myself that didn't have time to experience Club treats. Maybe the next time will try. Breakfast is a little too simple compared to other branches. Maybe it's because of the outbreak. Could understand that.
Stayed 1 night in Jun 2020

6/10 Okay

JOE

Liked: Cleanliness, staff & service

Generally comfort.

Front desk service is helpful though it took some time to locate my reservation.Success on linking my separated two bookings is great. Sorry for myself that didn't have time to experience Club treats. Maybe the next time will try. Breakfast is a little too simple compared to other branches. Maybe it's because of the outbreak. Could understand that.
Stayed 1 night in Jun 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

Family trip to Kunming

Pretty good location and walking distance to stores and shopping streets. Service is great, but rooms dated and restaurant cleanliness could use improvement. Some rooms also had smoke smell, so had to switch rooms.
Stayed 2 nights in Jan 2020

8/10 Good

TANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort Hotel

Crown Plaza hotel is my first choice hotel.
Stayed 1 night in Jul 2019

6/10 Okay

abu sayem md jannatun

Disliked: Cleanliness, staff & service

not happy

the hotel have a swimming pool but it was closed during our stay, they din't mention it in hotels.com. housekeeping was not good, poor towels. not clean like a real crowne plaza.
Stayed 4 nights in May 2019