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Kurly Vacation Packages

The property is great. The location is perfect. The room was outstanding. Checkin is an absolute nightmare!!! Took us an hour from arrival to get our room. It's all done online, nobody to greet you. I saw one person in 4 days on the property. Requested fresh towels sent a text message had to send it again 8 hours later. Finally, got our towels.

Valet parking 10/10, safety 10/10 room description not the same as what I got, dirty towels and blanket bad experience.

Ok the fact we had no desk for check was terrible. I could not check in due to a code for door and room acess never being sent to my email resulted in me not checking for 3hours until I was told about a sister property 3 blocks from where I was stay had to walk in the rain to the siater property for thwm to grant me acess codes to get into my room now at 3am. I wouls likw to be reemburst for that night and day. My TV had no working batteries and once I go batteries the TV volum did not work.

I enjoyed my stay it was nice! Staff was great and helpful.. i felt as tho the pool bar could’ve stood open later than 5pm. The happy hour at the restaurant was good but should be promoted upon arrival at the hotel.

Rooms were clean… needed more power sockets next to the bed.. Location was awesome… Elevator is very old, beautiful but slow…

Seriously look no further. This place is as good as it looks online. Pool facing room 🙌great staff. Great gym. Great rooms. So impressed with this place.

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....