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City's Hill Hotel

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December 2024
January 2025

Photo gallery for City's Hill Hotel

Outdoor pool
Double Room, Sea View | Minibar, desk, free WiFi, bed sheets
Double Room, Sea View | Living area | LCD TV
Lobby
Front of property - evening/night

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • All inclusive
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
STI Turgut Özal Bulvari No: 129, Kusadasi, 09400
  • Kusadasi Marina
    18 min walk
  • Panorama Hill Restaurant
    1 min walk
  • Camlik Station
    18 min drive
  • Izmir (ADB-Adnan Menderes)
    60 min drive

Room options

View all photos for Double Room, Sea View

Double Room, Sea View | Living area | LCD TV

Double Room, Sea View

  • 237 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Minibar, desk, free WiFi, bed sheets

Family Room

  • 517 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Land View

Minibar, desk, free WiFi, bed sheets

Double Room, Land View

  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Restaurant

Signature Blue Resort - All inclusive

Pool
Breakfast included
All inclusive
Spa
3.9 out of 5, Good, (29)
The price is $86
per night
$97 total
includes taxes & fees
Jan 1 - Jan 2
Signature Blue Resort - All inclusive

About this property

City's Hill Hotel

Kuşadası hotel with 2 bars/lounges
Along with a restaurant, this hotel has 2 bars/lounges and a poolside bar. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a conference center are onsite.
City's Hill Hotel offers 125 air-conditioned accommodations with minibars and slippers. Rooms open to balconies. LCD televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Kuşadası hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Some rates at City's Hill Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

City's Hill Hotel features a sauna and a children's pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This Kuşadası hotel also offers a terrace, tour/ticket assistance, and a garden.

City's Hill Hotel has designated areas for smoking.

Onsite venue - buffet restaurant.
24-hour room service is available.

All inclusive details

All-inclusive room rates at City's Hill Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Playground
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Sauna
  • Spa tub
  • Turkish bath

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between November 1 and March 31.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • In-room safe fee: TRY 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Panorama Hill Hotel Kusadasi
Panorama Hill Hotel
Panorama Hill Kusadasi
Panorama Hill
City's Hill Hotel Hotel
The Panorama Hill Hotel
City's Hill Hotel Kusadasi
City's Hill Hotel Hotel Kusadasi

City's Hill Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 12 out of 47 reviews" "
Rating 8 - Good. 12 out of 47 reviews" "
Rating 6 - Okay. 12 out of 47 reviews" "
Rating 4 - Poor. 5 out of 47 reviews" "
Rating 2 - Terrible. 6 out of 47 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Eren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at City's Hill was pleasant. The staff was very courteous and helpful. Especially, dining room manager was earliest one there in the morning and stayed late to ensure that the customers were met their needs at the facility. We also liked the animation team at the resort. Especially, Anna was very friendly and helpful at all times.
Stayed 4 nights in Aug 2024

10/10 Excellent

Amudat O

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable with lovely staff both in reception and kitchen. Good housekeeping too.
Stayed 7 nights in Apr 2024

6/10 Okay

Wendy

Traveled with family
Disliked: Staff & service
When we checked in I was the main person in our group payment paid by us should have been given choice of rooms. Given no information of hotel when checked in. Entertainment evening was not much Karaoke. Need more chairs for evening not sunbeds. Food was reapetative. Rooms not that good or clean.
Stayed 2 nights in Jul 2022

6/10 Okay

Monica

Traveled with group
Liked: Staff & service
Panorama hill
Very basic but friendly hotel. Views are spectacular. Big problem with lift doors closing while still exiting lift, got trapped on last day, painful! Obviously something wrong with sensors. Entertainment, apart from our last night which was excellent Turkish dancers, was very much directed at children, far too loud and music also far too loud. Comfortable bed although two single pushed together with one being higher than the other wasn’t very clever.
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not accept your decision and my reasons are outlined below. I would like this case escalated to a manager at Expedia and taken seriously. 1) As Expedia customers we have a right to protect our health and you as a provider, have that obligation towards us. 2) Our rights were violated and our health was put at risk 3) Expedia, as a provider has to stand for its customer rights and protect them, especially when it comes to safety 4) We had to check out to another hotel and paid for it again. Necessary papers can be provided. 5) You, as Expedia are saying that hotels have rules, and in this situation, you protect those who do wrong and put people at risk. So hotels have rights and we don''t. 6) This is despicable and worthy to notify the health authorities. 7) Expedia is hiding the truth and putting people at risk by not taking it seriously. What if someone dies of a similar problem? Is Expedia going to turn a blind eye on this serious issue and hotel management who hide the truth and put false information on their page as a non smoking hotel? 8) We would never have booked this hotel if we knew guests are allowed to smoke on the balcony of the room where smoke travels inside as well what about the windy days. We are sure the guests smoke inside the room because there was an ashtray on the table. We have pictures to prove it and we can provide it to Expedia 9) Non smoking hotel is a non smoking, period, or it should have designated rooms and areas for smokers. Second hand smo
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The layout of the hotel, the view, the staff, the food. was all very good. Only negative (for me) was the noise of the entertainment. In Pool facing rooms, even though double glazed, I could hear the music. And during the week the entertainment goes till 11pm or after and weekends later. If you do not like noise do not ask for pool facing rooms.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was lovely with great views. The food was amazing and great variety for all tastes
Stayed 4 nights in Jul 2019

10/10 Excellent

Feriha

Liked: Cleanliness, staff & service, amenities
The staff was amazing also the entertainment staff went above and beyond highly enjoyed our stay.
Stayed 3 nights in Jul 2019

10/10 Excellent

bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hotel on a hill
We only stayed 2 nights the stay was good the food was good quality with a very large choice the staff are all very helpful the only downside is that the hotel is on the top of a hill if you want to walk anywhere it is quite a stiff walk back up to the hotel although there is a dolmus service outside the door of the hotel that will take you to the center of Kusadasi for 2 lira

4/10 Poor

melek

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel war die reinste Enttäuschung, der kaffee hat bitter geschmeckt ,teller waren alle mit schmierigem belag bedeckt ,es gab für all in keine wasser flaschen ,die musste man selber bezahlen. Pool war überfüllt gab nie liegen über ,wenn man später runter gegangen ist gab es liegen aber Handtüchergab es nur bis 17 uhr. Zimmer rochen muffig und die Türen waren auch nicht die besten ,bei uns ging der Türknauf vom bad immer ab. Duschbrause hatte richtig druck und blieb nicht an der Wand. Mit etwas liebe und sauberkeit könnte man noch etwas dran machen. Aber für uns war es die reinste Enttäuschung und nicht ein STERN wert.Der Service war aber tadellos .
Stayed 3 nights in Jul 2024

10/10 Excellent

bülent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

ela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

güll

Traveled with family
Liked: Property conditions & facilities
Resepsiyon genç bayan bizi kovarcasına cıkış verdi
İki yetişkin 1 bebek olarak gittik odaya giriş yaptığımızda her yer deterjan kokuyordu gayet yeterliydi ve bebeğime park beşik vermişlerdi fiyat performans açısından çok iyidi yeterliydi yemekleri çok iyiyiydi biz memnun kaldık sadece 12 de odayı boşaltmamız gerekiyordu ben 11.39 da boşalttım ama ben toparlanır iken eşim bebeĝimizi şenzogta uyutmuş ve kucağıma alamazdim 2 yaş ve çok iperaktif ve uykusu bozulursada yolda çok huzursuzluk yapardı ki öylede oldu ama resepsiyondaki genç hanım bizim artık hotelden çıkış yapmamızı ve geçiktiğimizi söyledi eşimde bebeğimizin uyuduğunu odayı boşaltım bahçede olduğumuzu söylediği halde bizi resepsiyona çağırıp orda bekletmesi rezalletti bunun dışında yemeklerden odadan hotelden memnun kaldık
Stayed 3 nights in Jun 2024

8/10 Good

Lamyae

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the second time I've come and I had a great time with my friend Lalye! Just food that should be colder like butter, milk etc. Otherwise the staff at the TOP !!!
Stayed 8 nights in Jun 2024

6/10 Okay

Emir Can

Stayed 1 night in May 2024

8/10 Good

Gazi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Hasan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Berna

Traveled with family
Liked: Property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

AYDIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Cem Görkem

Stayed 1 night in Oct 2023

2/10 Terrible

Leyla

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
City hill otel berbat
Otele girince karşilanmadik, odamıza bile kendimiz çıktık. Otelden çıkmak isteyince çıkamayacağımizi söylediler. Hotels.com aradık yabancı bı kadın açtı iletişim kuramadik. Restoranda yemek çeşitleri çok fazlaydı ama hiç biri lezzetli değildi. Orda çalışan bı kız yemeklerin hijyenik bir ortamda yapılmadığını söyledi, geçenlerde çalışma arkadaşlarinin yemeklerden zehirlendiğini söyledi. Odanın temizliği çok kötüydü komidinler silinmemisti yatağın altı tozdu. Balkon kapısını açınca altındaki tozlar uçuyordu. Minibar çalışmıyordu kokuyordu. Odaya su bile konulmamisti. Başlı başına rezalet bir tatildi.
Stayed 5 nights in Jul 2023

10/10 Excellent

YAGMUR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Mükerrem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

mariano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

4/10 Poor

Gizem

Stayed 1 night in Apr 2023