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Hotel 21

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel 21

Interior detail
Premium bedding, down comforters, minibar, desk
Mountain view
Reception
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Laundry
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Wakatake-cho 7-10, Kusatsu, Shiga, 525-0031
  • Kusatsujuku Honjin
    14 min walk
  • Aeon Mall Kusatsu
    7 min drive
  • Lake Biwa Museum
    9 min drive

Room options

View all photos for Economy Double Room, Non Smoking

36-inch flat-screen TV with digital channels, TV, Netflix

Economy Double Room, Non Smoking

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Twin Room, Smoking

Premium bedding, down comforters, minibar, desk

Standard Twin Room, Smoking

  • 322 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room, Non Smoking

Premium bedding, down comforters, minibar, desk

Standard Twin Room, Non Smoking

  • 322 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Economy Double Room, Smoking

36-inch flat-screen TV with digital channels, TV, Netflix

Economy Double Room, Smoking

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room, Non Smoking

Premium bedding, down comforters, minibar, desk

Standard Double Room, Non Smoking

  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Smoking

Premium bedding, down comforters, minibar, desk

Standard Double Room, Smoking

  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Toyoko Inn Biwako Line Minami Kusatsu Station

Breakfast included
Free WiFi
Air conditioning
Parking available
4.2 out of 5, Very Good, (339)
The price is $53
per night
$58 total
includes taxes & fees
Jan 9 - Jan 10
Toyoko Inn Biwako Line Minami Kusatsu Station

About this property

Hotel 21

3-star Kusatsu hotel with private lanais
A restaurant, a coffee shop/cafe, and a microwave in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, free use of bicycles, dry cleaning, and laundry facilities are onsite.
Hotel 21 offers 37 accommodations with minibars and slippers. Rooms open to lanais. Beds feature down comforters and premium bedding. 36-inch flat-screen televisions come with digital channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Wired and wireless Internet access is complimentary. This Kusatsu hotel also offers a vending machine, a garden, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel 21 has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 8:30 AM.
Hotel 21 has a restaurant on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 8:30 AM for a fee: JPY 950 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Built in 1990
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately JPY 950 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

HOTEL 21 Kusatsu
21 Kusatsu
Hotel 21 Hotel
Hotel 21 Kusatsu
Hotel 21 Hotel Kusatsu

Hotel 21 Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 29 out of 73 reviews" "
Rating 8 - Good. 31 out of 73 reviews" "
Rating 6 - Okay. 10 out of 73 reviews" "
Rating 4 - Poor. 3 out of 73 reviews" "
Rating 2 - Terrible. 0 out of 73 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hironori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient transportation, clean roon
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big, clean, new washrooms and free parking near station.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized room for 3 people, though we didn't realise one bed would be smaller than the others. It was not a problem though. Bathroom needed a little extra cleaning and the shower curtain probably needed replacing if you looked close enough. Reception kindly let us leave our bags after checkout so we could get lunch before leaving Kusatsu.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

真一

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Business traveler
浴室カーテンの臭いが生乾き臭で不快でした。 それ以外は満足です。
Stayed 2 nights in Jul 2024

10/10 Excellent

Dokyung

Stayed 1 night in May 2024

6/10 Okay

JIN

Stayed 1 night in May 2024

6/10 Okay

WADA

Business traveler
Disliked: Cleanliness
Stayed 1 night in Mar 2024

6/10 Okay

KAZUHITO

ゆったり過ごすには申し分なし。
建物は新築ではありませんが、バス・トイレは改築されて清潔です。部屋の広さは申し分なく、ゆったり過ごせました。
Stayed 1 night in Dec 2023

8/10 Good

ケンイチ

Stayed 1 night in Oct 2023

8/10 Good

Kazuhito

Liked: Cleanliness, staff & service, property conditions & facilities
部屋が広い
Stayed 1 night in Sep 2023

6/10 Okay

ひとみ

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

YUKO

Business traveler
Liked: Cleanliness, staff & service
トイレのタンクの水がポトンポトン落ちて気になって寝れなかった。トイレのドアを閉めたら気にならなかったです。
Stayed 2 nights in Sep 2023

8/10 Good

HIDETAKA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Akinori

Stayed 1 night in Jun 2023

8/10 Good

Keiji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Kazuhito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
草津駅に近く、交通の便が良い。 バスルームの鏡にはくもり止めを塗っていてほしかった。
Stayed 1 night in Dec 2022

10/10 Excellent

SATOSHI

Stayed 1 night in Jul 2022

10/10 Excellent

Shunya

Stayed 1 night in May 2022

8/10 Good

Hiroki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適に滞在できました
駅から少し離れていますが、静かな環境です。 部屋は広く快適でした。Wifi環境も良好でした。 朝食はバイキングでなくセットメニューですが必要十分な量でした。 駅近隣のチェーンホテルより高額ですが、部屋の広さを考えれば納得できます。
Stayed 3 nights in Dec 2021

10/10 Excellent

MAYUMI

Stayed 1 night in Apr 2021

4/10 Poor

Verified traveler

Stayed 1 night in Jan 2021

8/10 Good

SATOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

あどちゃん, 新潟

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの皆さんが親切でした。禁煙希望から喫煙室になってしまったのですが、空気清浄機や清浄スプレーを用意してくれました。匂いはどうしても取れなかったですが、対応が良かったので、まずまず良かったです。部屋は古いなりに清潔感ありでよかったです。朝食も美味しく、ボリュームもありました。働きに来てる方が利用してるようで、近い部屋から大きな声や音も聞こえずよかったです。枕が高いのがわたしには合わなくて残念。2種類くらいあるといいかな。あと、美顔器の貸し出しはとても良かったです。感染対策も出来ていました。とにかく落ち着いて過ごせるホテルでした。駐車場も敷地内無料はいいですね。機会があればまた利用したいです。
Stayed 1 night in Dec 2020