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Akan Tsuruga Bessou HINANOZA

4.0 star property

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Public bath
AMA no ZA - Premier Suite with private hot spring (Lake View) | Lake view
Public bath
AMA no ZA - Premier Suite with private hot spring (Lake View) | Bathroom | Separate tub and shower, spring water tub, free toiletries, hair dryer
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
2-8-1 Akanko-onsen Akan, Kushiro-cho, Kushiro, Hokkaido, 088-0660
  • Akankohan Eco Museum Center
    ‪4 min walk‬
  • Lake Akan
    ‪7 min walk‬
  • Akanko Ainu Theater Ikoro
    ‪10 min walk‬
  • Kushiro (KUH)
    ‪64 min drive‬

Room options

View all photos for MORI no ZA - Standard Suite with private hot spring (Forest View)

MORI no ZA - Standard Suite with private hot spring (Forest View) | Street view

MORI no ZA - Standard Suite with private hot spring (Forest View)

  • 657 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Futon OR 2 Twin Beds

View all photos for KAZE no ZA - Superior Suite with private hot spring (Forest View)

KAZE no ZA - Superior Suite with private hot spring (Forest View) | Premium bedding, free minibar, in-room safe, individually decorated

KAZE no ZA - Superior Suite with private hot spring (Forest View)

  • 657 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Futon OR 2 Twin Beds

View all photos for UMI no ZA - Deluxe Suite with private hot spring (Lake View)

UMI no ZA - Deluxe Suite with private hot spring (Lake View) | Premium bedding, free minibar, in-room safe, individually decorated

UMI no ZA - Deluxe Suite with private hot spring (Lake View)

  • 947 sq ft
  • Lake view
  • Sleeps 4
  • 1 Twin Futon OR 2 Twin Beds

View all photos for AMA no ZA - Premier Suite with private hot spring (Lake View)

AMA no ZA - Premier Suite with private hot spring (Lake View) | Bathroom | Separate tub and shower, spring water tub, free toiletries, hair dryer

AMA no ZA - Premier Suite with private hot spring (Lake View)

  • 1076 sq ft
  • Lake view
  • Sleeps 5
  • 1 Twin Futon OR 2 Twin Beds

View all photos for KASUMI no ZA - Luxury Suite with private hot spring (Forest View) (In-Room Kaiseki Dinner included)

KASUMI no ZA - Luxury Suite with private hot spring (Forest View) (In-Room Kaiseki Dinner included) | Premium bedding, free minibar, in-room safe, individually decorated

KASUMI no ZA - Luxury Suite with private hot spring (Forest View) (In-Room Kaiseki Dinner included)

  • 700 sq ft
  • Sleeps 3
  • 3 Twin Futons

Similar properties

Public bath

Akan Yuku no Sato Tsuruga

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (368)
The price is $259
per night
$313 total
includes taxes & fees
Mar 25 - Mar 26
Akan Yuku no Sato Tsuruga

About this property

Akan Tsuruga Bessou HINANOZA

4-star Kushiro resort walkable to Lake Akan
This smoke-free resort features a restaurant, a bar/lounge, and concierge services. Free breakfast (local cuisine), free WiFi in public areas, and free valet parking are also provided. Additionally, a 24-hour front desk, a library, and free newspapers are onsite.
Akan Tsuruga Bessou HINANOZA offers 25 accommodations with outdoor private hot tubs and DVD players. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Guests can make use of the in-room refrigerators, coffee/tea makers, and free minibar items. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, spring water baths, bathrobes, and slippers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Akan Tsuruga Bessou HINANOZA features hot springs. The resort offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This business-friendly resort also offers a library, a vending machine, and gift shops/newsstands. Onsite self parking and valet parking are complimentary.

Akan Tsuruga Bessou HINANOZA is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 7 AM and 9 AM.
HINA - This fine-dining restaurant specializes in Japanese cuisine and serves breakfast and dinner.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Kaiseki meal

Restaurants on site

  • HINA

Things to do

  • Hot springs
  • Library
  • Shopping

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In a national park
  • On a lake

Spa

  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Geta (wooden sandals)
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please contact the property in advance if arriving after 7 PM in order to arrange dinner service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 13 and younger are not allowed at this property; All guests older than 13 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property caters to adults. Children under 12 years old are not permitted. Per property policy, guests arriving with children under 12 years old will not be accommodated and bookings will not be refunded. F
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

Children 13 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Akan Tsuruga
Akan Tsuruga Bessou Hinanoza
Akan Tsuruga Bessou Hinanoza Hotel
Hinanoza
Tsuruga Bessou Hinanoza
Tsuruga Bessou Hinanoza Hotel
Akan Tsuruga Bessou HINANOZA Resort Kushiro
Akan Tsuruga Bessou HINANOZA Resort
Akan Tsuruga Bessou HINANOZA Resort Kushiro
Akan Tsuruga Bessou HINANOZA Resort
Akan Tsuruga Bessou HINANOZA Kushiro
Resort Akan Tsuruga Bessou HINANOZA Kushiro
Kushiro Akan Tsuruga Bessou HINANOZA Resort
Resort Akan Tsuruga Bessou HINANOZA
Akan Tsuruga Bessou Hinanoza
Akan Tsuruga Bessou HINANOZA Resort
Akan Tsuruga Bessou HINANOZA Kushiro
Akan Tsuruga Bessou HINANOZA Resort Kushiro

Akan Tsuruga Bessou HINANOZA Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 63 out of 80 reviews
Rating 8 - Good. 12 out of 80 reviews
Rating 6 - Okay. 3 out of 80 reviews
Rating 4 - Poor. 1 out of 80 reviews
Rating 2 - Terrible. 1 out of 80 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

MIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favorite ryokan!
Great service, great food, and great Onsen! They even arranged breakfast alternative for giving us access to other Tsuruga hotel to get western style breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitality and amenities with amazing food
This hotel, their staff, the food and the surrounding area make it an absolute must go to if you’re in the area. Not to mention the indigenous, Ainu village and Illumination Forest adventure, Boat trip and Everything else. Driving over from the airport we saw foxes, deer and a TSURU or crane in the wild. Not to mention the area has some of the best seafood, dairy and veggies around. Do I even have to mention that it’s a hot spa hotel so it was so luxurious And all the food and drinks are included. It really is fantastic.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ting Fan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent environment and facilities for onsen plus relaxation. Staff is friendly from front desk to concierge to dining! Marvellous feeling of being respected as a family!
Stayed 3 nights in Apr 2024

10/10 Excellent

Janice

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service here was impeccable. Appreciate the hospitality of the staff.
Stayed 1 night in Jun 2023

10/10 Excellent

Glynda, Australia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The warm welcome was much appreciated - the valet parked the car and brought in our luggage while the concierge presented us with a welcome drink.
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique luxury on Lake Akan.
We thoroughly enjoyed our stay. We arrived quite late and were warmly greeted by the staff and shown to our beautiful room; a suite with private Onsen overlooking Lake Akan. The room was spacious, clean and beautifully decorated Japanese style with the option of western beds. The staff were friendly and helpful offering to book tourist taxis to see the red crowned cranes or driving us to the Ainu village on a chilly day. English is limited so learning a little Japanese will go along way but the staff did everything to ensure we were looked after given the language barrier. The food was delicious, plentiful and presented beautifully. A little too much food on occasion and we felt terrible wasting it. The hotel was quiet and located right on the lake, they also don’t allow children so the public onsens and dining rooms are peaceful. Getting there can take some time but it’s worth the trip. The hotel is 1.5 hours from Kushiro JR Station, try to time your arrival with the once daily shuttle bus or one of the local buses otherwise it is an extremely expensive cab ride. All in all this hotel ticked all the boxes; comfortable, clean rooms and facilities, friendly staff, great location and lovely food. I would definitely return.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

C , Hong Kong

Liked: Cleanliness, room comfort
The hotel has great view. Room is aged, and meals can be improved a lot for the price. Staff cannot communicate well in English
Stayed 3 nights in Sep 2017

10/10 Excellent

Lap Pong Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tremendous stay with family!
My family and I went on road trip around Hokkaido in June and decided to choose Akan Tsuruga Bessou HINANOZA to stay for a night while visiting the Lake Akan area. Hands down the best hotel stay that we have had in the entire trip, esp. comparing with other ryokans that we have stayed in other areas. Attentive services, well equipped standard suites and friendly staffs are the three highlights I would point out based on my stay. The vibe of the lobby area was relaxing and welcoming. The kaiseki ryori they served were utterly outstanding! I certainly would come back when visiting the area again in the future! Definitely value for the money!
Stayed 1 night in Jun 2017

10/10 Excellent

cj, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right on the lake
Private outdoor onsen overlooking gorgeous Lake Akan.

10/10 Excellent

Robert, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favourite in Japan
Not a cheap hotel, but really excellent. The evening meals are a particular treat and although few if any of the staff speak fluent English, we were able to communicate well with all the staff we met. We booked a superior suite and had a reasonably good view of the lake, booking the next price up and I think you'd get a really excellent view. Of all the places we stayed in Japan, this was my favourite.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice private onsen and artistic lounge. Breakfast and Kaiseki dinner is good but could be better given the price tag (I strongly recommend king crab and Menme Nabe but poultry ans pork is less impressive. Sashimi is not one of the best I've ever tried yet it's quite understandable given the transportation condition in the mountain).

10/10 Excellent

Pui Lam, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service! Feel like VIP.
High privacy hotel. All the room with private spa, room is spacious with good amenity kit. Not many people using public spa. Public spas are located at 6/F and 7/F, both with hot stone therapy. 7/F outdoor spa is better because you can enjoy the view of lake Akan. Room rate with breakfast and dinner, both meals are sumptuous feast. I was staying at room 503 on 12th November 2015. The lady who served breakfast and dinner was incredible, I forgot her name. She is very friendly. Excellent service!

10/10 Excellent

Gershon, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mind-blowing!
This was the most excellent stay we have ever had. From the moment one walks in, you feel the extreme hospitality of the service staff. There are pretty non-standard yukatas for the ladies to use and the rooms are amazingly huge. The massage chair was so comfortable we spent hours in it. The meals were nothing short of amazing and the onsen, while small, was good. We could also use the bigger onsen in the sister hotel Tsuruga Yuku no Sato and that was awesome. We didn't want to leave!

8/10 Good

Shiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

nobuyuki

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2024

10/10 Excellent

Mizuki

Traveled with group
何回泊まっても素晴らしいと思える宿です！
Stayed 1 night in Jul 2024

10/10 Excellent

Yao-Ming

Stayed 1 night in Jun 2024

10/10 Excellent

??

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全て素晴らしいと思います。 ぜひ一度利用してみては？
Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night-stay
The hotel was absolutely fantastic! We were greeting outside the hotel, they carried our bags to our room and we were asked to relax with some tea and creme brulee. The meals were excellent and so tasty, a huge experience. Everything was perfect!
Stayed 1 night in Mar 2024

10/10 Excellent

Ching han boogie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
素晴らしい宿です
Stayed 1 night in Mar 2024