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Crowne Plaza ANA Kushiro, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza ANA Kushiro, an IHG Hotel

Hallway
Exterior
Standard Room, 2 Twin Beds, Ocean View (Top Floor) | In-room safe, desk, free cribs/infant beds, free WiFi
Exterior
City view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Parking available
    Parking available
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
3-7 Nishiki-cho, Kushiro, Hokkaido, 085-0006
  • Kushiro Harbour
    2 min walk
  • Kushiro Fishermen's Wharf
    3 min walk
  • Kushiro Children's Museum Kodomo Yugakukan
    6 min walk
  • Kushiro (KUH)
    27 min drive

Room options

View all photos for Standard Room, 2 Twin Beds (Air Purifier)

In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room, 2 Twin Beds (Air Purifier)

  • 258 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, City View

In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed, City View

  • 180 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds, Ocean View

In-room safe, desk, free cribs/infant beds, free WiFi

Premium Room, 2 Twin Beds, Ocean View

  • 336 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, City View

In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room, 2 Twin Beds, City View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Ocean View

In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed, Ocean View

  • 188 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room

  • 217 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Ocean View

Standard Room, 2 Twin Beds, Ocean View | In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room, 2 Twin Beds, Ocean View

  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, City View (Top Floor)

Premium Room, 2 Twin Beds, City View (Top Floor) | In-room safe, desk, free cribs/infant beds, free WiFi

Premium Room, 2 Twin Beds, City View (Top Floor)

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Ocean View (Top Floor)

Standard Room, 2 Twin Beds, Ocean View (Top Floor) | In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room, 2 Twin Beds, Ocean View (Top Floor)

  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Crowne Plaza ANA Kushiro, an IHG Hotel

3.5-star Kushiro hotel steps from Kushiro Harbour
This smoke-free hotel features 3 restaurants, a 24-hour fitness center, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services.
Crowne Plaza ANA Kushiro, an IHG Hotel offers 179 air-conditioned accommodations with safes and slippers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Kushiro hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Public areas are equipped with complimentary wireless Internet access. This Kushiro hotel also offers a 24-hour fitness center, a vending machine, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Crowne Plaza ANA Kushiro, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Restaurant Del Nord - This restaurant serves lunch, dinner, and light fare.
Cafe de H - This café serves light fare only. Open daily.
Fuji - Overlooking the ocean, this restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
The Kushiro Sky - Overlooking the ocean, this restaurant specializes in Chinese cuisine and serves breakfast, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (JPY 1,000 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 2,200 for adults and JPY 1,100 for children
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Cafe de H
  • Fuji
  • Restaurant Del Nord
  • The Kushiro Sky

Things to do

  • 24-hour gym
  • Bicycle storage

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space

Accessibility

  • Elevator

More

  • 100% renewable energy
  • 11 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the rate plan for children age 12 or younger. Additional fees apply.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 1100 for children
  • Self parking fee: JPY 1000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ANA Crowne Plaza Kushiro
ANA Kushiro
Crowne Plaza ANA Hotel Kushiro
Crowne Plaza ANA Kushiro
ANA Crowne Plaza Hotel Kushiro Japan - Hokkaido
Kushiro Ana Hotel
Crowne Plaza ANA Kushiro Hotel
Crowne Plaza ANA Kushiro
Crowne Plaza ANA Kushiro, an IHG Hotel Hotel
Crowne Plaza ANA Kushiro, an IHG Hotel Kushiro
Crowne Plaza ANA Kushiro, an IHG Hotel Hotel Kushiro

Crowne Plaza ANA Kushiro, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 168 out of 360 reviews" "
Rating 8 - Good. 135 out of 360 reviews" "
Rating 6 - Okay. 36 out of 360 reviews" "
Rating 4 - Poor. 16 out of 360 reviews" "
Rating 2 - Terrible. 5 out of 360 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, room comfort
A delightful stay in Kushiro
Perfect example of not judging based on pictures. While the rooms are dated they are immaculate. Not a stray hair or spec of dust in our room. Excellent service and friendly staff. The AC issue did bother us and the room had a closed off smell. Lovely view and enjoyable breakfast buffet. Plus all their power is sourced from solar and a screen near the elevators shows the solar array power generation which is an added benefit for green energy nerds.
Stayed 1 night in Aug 2024

2/10 Terrible

Ari

Stayed 1 night in Jul 2024

8/10 Good

Ka Man

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staffs but not a great choices for breakfast buffet in the hotel's restaurant. Hotel car park is full and we need to park somewhere outside.
Stayed 1 night in Dec 2023

6/10 Okay

Alice

Traveled with partner
The is a very old and dated hotel that is in dire need of a renovation. The rooms were small by Crown Plaza standards and the morning breakfast offered very limited choices for those who prefer Western food. There were quite a few Western guests at the hotel during our stay, so they have a clientele that is pretty international. Even the quality of the Japanese breakfast was far from impressive. We have been traveling for three weeks in Hokkaido and have sampled many Japanese breakfasts. This was one of those at the lower end of the scale. There is a car park for those who drive, but it is not free. Nearby, there is a market with quite a variety of restaurants, especially in the evening when more open up. Unfortunately, none of the restaurants offer English menus so you just have to go with the photos and hope for the best. We fared quite well with the picture pointing and enjoyed three meals there.
Stayed 4 nights in Oct 2023

10/10 Excellent

LIU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay.
Watching fireworks from room window facing river. Wonderful experience.
Stayed 3 nights in Oct 2023

10/10 Excellent

Alice

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in depressing area
Stayed 2 nights in Jun 2023

10/10 Excellent

Michael, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Ok for one night
Stayed 1 night in May 2023

8/10 Good

Leng Seow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review of one night stay at Crowne Plaza ANA Kushi
I just want to stay overnight after arriving in Kushiro before going to other places. The srvice, room, etc. are fine, except that I find the room rather samll, even for a single person.
Stayed 1 night in Feb 2023

8/10 Good

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the breakfast, Japanese buffet style. Food I did get was not hot. Did not like the mattress. I paid for breakfast when I bought the reservation, the Hotel did not receive this payment and I had to pay again. Thank You, Gerald Overson
Stayed 1 night in Sep 2022

10/10 Excellent

Yoshikazu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Air conditioning didn't work. Staff told us to turn it off and it would put out cold air. Staff then brought us a "portable AC" but it was really just a fan. I am American but can read Japanese so I could see they were misleading us. Very disappointing.
Stayed 1 night in Jun 2020

10/10 Excellent

Jun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is very good.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Stayed 4 nights in Feb 2020

10/10 Excellent

Carson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort and clean. Close to places of attraction with ocean view. Within easy walking distance to JR station. Parking is available.
Stayed 2 nights in Sep 2019

8/10 Good

JY, Singapore

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
You can choose a room that faces the Pacific Ocean.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Nothing really outstanding or offensive. A regular hotel for this price.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
as a whole , we enjoy a pleasant stay. The place is clean and spacious.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2019