This smoke-free hotel features 3 restaurants, a 24-hour fitness center, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services.
Crowne Plaza ANA Kushiro, an IHG Hotel offers 179 air-conditioned accommodations with safes and slippers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies.
Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Kushiro hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Public areas are equipped with complimentary wireless Internet access. This Kushiro hotel also offers a 24-hour fitness center, a vending machine, and concierge services. Onsite parking is available (surcharge), along with a car charging station.
Crowne Plaza ANA Kushiro, an IHG Hotel is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Restaurant Del Nord - This restaurant serves lunch, dinner, and light fare.
Cafe de H - This café serves light fare only. Open daily.
Fuji - Overlooking the ocean, this restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
The Kushiro Sky - Overlooking the ocean, this restaurant specializes in Chinese cuisine and serves breakfast, dinner, and light fare. Open daily.
Room service (during limited hours) is available.
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Self parking on site (JPY 1,000 per day)
Food and drink
Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 2,200 for adults and JPY 1,100 for children
3 restaurants
A coffee shop/cafe
Restaurants on site
Cafe de H
Fuji
Restaurant Del Nord
The Kushiro Sky
Things to do
24-hour gym
Bicycle storage
Family friendly
Free crib
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Wedding services
Business services
Conference space
Accessibility
Elevator
More
100% renewable energy
11 floors
Ballroom
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free crib
Pillow menu
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Toothbrush and toothpaste
Towels provided
Entertainment
Flat-screen TV with cable/satellite channels
Pay movies
Food and drink
Electric kettle
Limited room service
Refrigerator
More
Air conditioning
Desk
Fan
Heating
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the rate plan for children age 12 or younger. Additional fees apply.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 1100 for children
Self parking fee: JPY 1000 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
ANA Crowne Plaza Kushiro
ANA Kushiro
Crowne Plaza ANA Hotel Kushiro
Crowne Plaza ANA Kushiro
ANA Crowne Plaza Hotel Kushiro Japan - Hokkaido
Kushiro Ana Hotel
Crowne Plaza ANA Kushiro Hotel
Crowne Plaza ANA Kushiro
Crowne Plaza ANA Kushiro, an IHG Hotel Hotel
Crowne Plaza ANA Kushiro, an IHG Hotel Kushiro
Crowne Plaza ANA Kushiro, an IHG Hotel Hotel Kushiro
Crowne Plaza ANA Kushiro, an IHG Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 168 out of 361 reviews" "
10 - Excellent
168
Rating 8 - Good. 135 out of 361 reviews" "
8 - Good
135
Rating 6 - Okay. 36 out of 361 reviews" "
6 - Okay
36
Rating 4 - Poor. 16 out of 361 reviews" "
4 - Poor
16
Rating 2 - Terrible. 6 out of 361 reviews" "
2 - Terrible
6
9.0/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
Mark
Aug 10, 2024
Liked: Cleanliness, staff & service, room comfort
A delightful stay in Kushiro
Perfect example of not judging based on pictures. While the rooms are dated they are immaculate. Not a stray hair or spec of dust in our room. Excellent service and friendly staff. The AC issue did bother us and the room had a closed off smell. Lovely view and enjoyable breakfast buffet. Plus all their power is sourced from solar and a screen near the elevators shows the solar array power generation which is an added benefit for green energy nerds.
Friendly staffs but not a great choices for breakfast buffet in the hotel's restaurant.
Hotel car park is full and we need to park somewhere outside.
Ka Man
Stayed 1 night in Dec 2023
6/10 Okay
Alice
Traveled with partner
Oct 28, 2023
The is a very old and dated hotel that is in dire need of a renovation. The rooms were small by Crown Plaza standards and the morning breakfast offered very limited choices for those who prefer Western food. There were quite a few Western guests at the hotel during our stay, so they have a clientele that is pretty international.
Even the quality of the Japanese breakfast was far from impressive. We have been traveling for three weeks in Hokkaido and have sampled many Japanese breakfasts. This was one of those at the lower end of the scale.
There is a car park for those who drive, but it is not free. Nearby, there is a market with quite a variety of restaurants, especially in the evening when more open up. Unfortunately, none of the restaurants offer English menus so you just have to go with the photos and hope for the best. We fared quite well with the picture pointing and enjoyed three meals there.
Review of one night stay at Crowne Plaza ANA Kushi
I just want to stay overnight after arriving in Kushiro before going to other places. The srvice, room, etc. are fine, except that I find the room rather samll, even for a single person.
Did not like the breakfast, Japanese buffet style. Food I did get was not hot.
Did not like the mattress.
I paid for breakfast when I bought the reservation, the Hotel did not receive this payment and I had to pay again.
Thank You, Gerald Overson
Air conditioning didn't work. Staff told us to turn it off and it would put out cold air. Staff then brought us a "portable AC" but it was really just a fan. I am American but can read Japanese so I could see they were misleading us.
Very disappointing.