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THE FOREST AKAN TSURUGA RESORT

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for THE FOREST AKAN TSURUGA RESORT

Reception
Hot springs
Standard Double Room, Non Smoking, Lake View | Lake view
Superior Double Room, Non Smoking, Lake View | Lake view
Laundry room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
1-6-1 Akanko onsen Akan cho, Kushiro, Hokkaido, 085-0467
  • Akankohan Eco Museum Center
    2 min walk
  • Lake Akan
    9 min walk
  • Akanko Ainu Theater Ikoro
    12 min walk
  • Kushiro (KUH)
    64 min drive

Room options

View all photos for Japanese Style Room, Non Smoking, Lake View

In-room safe, desk, free WiFi, bed sheets

Japanese Style Room, Non Smoking, Lake View

  • 323 sq ft
  • Lake view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Twin Bed Room, Lake View, Non Smoking

Japanese Style Twin Bed Room, Lake View, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Japanese Style Twin Bed Room, Lake View, Non Smoking

  • 323 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Twin Room, Non-Smoking, Town View

In-room safe, desk, free WiFi, bed sheets

Japanese Twin Room, Non-Smoking, Town View

  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking, Lake View

Standard Double Room, Non Smoking, Lake View | In-room safe, desk, free WiFi, bed sheets

Standard Double Room, Non Smoking, Lake View

  • 312 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Non Smoking, Lake View

Twin Room, Non Smoking, Lake View | In-room safe, desk, free WiFi, bed sheets

Twin Room, Non Smoking, Lake View

  • 323 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Non Smoking, Lake View

Superior Double Room, Non Smoking, Lake View | In-room safe, desk, free WiFi, bed sheets

Superior Double Room, Non Smoking, Lake View

  • 414 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Akan Yuku no Sato Tsuruga

Breakfast included
Spa
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (363)
The price is $241
per night
$291 total
includes taxes & fees
Jan 10 - Jan 11
Akan Yuku no Sato Tsuruga

About this property

THE FOREST AKAN TSURUGA RESORT

4-star Kushiro hotel walkable to Lake Akan
THE FOREST AKAN TSURUGA RESORT offers a convenient ski shuttle service; those who skip the slopes can take advantage of hot springs and complimentary wireless internet access.
THE FOREST AKAN TSURUGA RESORT offers 90 air-conditioned accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.
Dining options at the hotel include a restaurant and a snack bar/deli. Wireless Internet access is complimentary. THE FOREST AKAN TSURUGA RESORT features hot springs. This ski hotel also offers a library, a terrace, and a vending machine. Complimentary valet parking is available on site.

THE FOREST AKAN TSURUGA RESORT is a smoke-free property.

THE FOREST AKAN TSURUGA RESORT has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free ski shuttle
  • Free valet parking on site
  • Uncovered self parking on site (JPY 400 per night)
  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Books
  • Hot springs
  • Library
  • Shopping

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In a national park
  • On a lake
  • Terrace

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The name of this property will be changing to THE FOREST AKAN BY TSURUGA RESORT as of January 1, 2025.
Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: JPY 400 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Forest Akan Tsuruga HANA YU KA
Forest Akan Tsuruga Resort HANA YU KA
Forest Tsuruga HANA YU KA
Forest Tsuruga Resort HANA YU KA
Forest Akan Tsuruga Resort HANAYUUKA
Forest Tsuruga Resort HANAYUUKA
Forest Akan Tsuruga HANAYUUKA
Forest Tsuruga HANAYUUKA
Hanayuka Hotel Kushiro
Forest Akan Tsuruga Resort HANAYUUKA Kushiro
Forest Akan Tsuruga Resort HANAYUUKA
Forest Akan Tsuruga HANAYUUKA Kushiro
Forest Akan Tsuruga HANAYUUKA
Hotel Forest of Akan Tsuruga Resort HANAYUUKA Kushiro
Kushiro Forest of Akan Tsuruga Resort HANAYUUKA Hotel
Hotel Forest of Akan Tsuruga Resort HANAYUUKA
Forest of Akan Tsuruga Resort HANAYUUKA Kushiro
Forest Of Akan Tsuruga Resort Hanayuuka Kushiro
Hanayuka Hotel Kushiro
Forest Akan Tsuruga Resort HANA YU KA
Japan - Hokkaido
Forest Akan Tsuruga Hanayuuka
Forest of Akan Tsuruga Resort HANAYUUKA Hotel
Forest of Akan Tsuruga Resort HANAYUUKA Kushiro
Forest of Akan Tsuruga Resort HANAYUUKA Hotel Kushiro

THE FOREST AKAN TSURUGA RESORT Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 81 out of 227 reviews" "
Rating 8 - Good. 103 out of 227 reviews" "
Rating 6 - Okay. 24 out of 227 reviews" "
Rating 4 - Poor. 16 out of 227 reviews" "
Rating 2 - Terrible. 3 out of 227 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Inbar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not that new, but is in great condition. The room was very comfortable and with fantastic view. Nice breakfast, and nice public bath.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Best view of Lake Akan & Ainu Culture village
The hotel position facing Lake Akan & walking distance to the ferry terminal is top attraction. Dinner & Breakfast were really great, food & dishes were of good quality and fresh. Two comments were that, the hotel does not have parking facilities. Guests need to take a shuttle bus (free of charge) to a public car park 400m-500m away. Also, hotel probably due for refurbishment to give a fresh look.
Stayed 1 night in Sep 2024

10/10 Excellent

HOON CHIAT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing buffets and great location.
Stayed 1 night in Aug 2024

10/10 Excellent

Mr Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing property right on the lake. Food at both breakfast and dinner was very good. Check-in quick and efficient.
Stayed 2 nights in Jun 2024

8/10 Good

A

Liked: Cleanliness
Stayed 2 nights in Jun 2024

8/10 Good

yeen kiat

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The room had a fantastic view of the lake. The hotel is located by the lake and to many eateries. Highly recommended.
Stayed 1 night in Jun 2024

8/10 Good

Mee Hong

Traveled with group
Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Laszlo, Piliscsaba

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Akan is an awesome place, and Hanayuuka hotel is a perfect place to stay in it. The lake is literally less than a minute walk from the terrace doors, and so is the cruise ship and motor boat places. The entrance to Kamuy Lumina (a fantastic night show about an ainu legend in the forest) is also very close. There are many dining places and convenience stores nearby, the tourist office is 5 minutes of walk, and the Ainu Village is around 10 minutes of walk. Our rooms very surprisingly big, of course very clean. The place has a playing room for children, laundry room, massage chairs, bike rentals, studio quality photo room, and even a tiny photo museum. I honestly loved our stay here, and want to come back again.
Stayed 2 nights in Sep 2023

8/10 Good

Elad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean rooms. Great staff. Somewhat dated facility and a rather small onsen.
Stayed 2 nights in Sep 2023

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay. The room was beautiful. The morning breakfast a must. The evening dining at Bar De Pan in the hotel was very accommodating and delicious. My wife loved the hot spa and message chairs. The town is magical. The Ainu village and shows were fascinating and the people very kind. The Kamuy Lumina (Enchanted Night Walk at Lake Akan) is a must. We took the shuttle from Sapporo and back to Chitose. This was also effortless and a great way to see the countryside. Thank you
Stayed 3 nights in Jun 2023

4/10 Poor

Lim

Disliked: Staff & service
Unfriendly Reception
Not so good reception service
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice layout & look & feel of the hotel, friendly & helpful staff, great dinner (the beef was excellent) & great breakfast as well - very goid spread of food, wonderfully central location.
Stayed 1 night in May 2019

4/10 Poor

PC, Canada

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Breakfast starts at 6:45. Long line up. Menu does not change.
Stayed 4 nights in Feb 2019

6/10 Okay

Bin

Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Staff very helpful. Very pleased with the service. No laundry service and also no coin vending washing machines. Got to take shuttle bus to Tsuruga Wings (Sister Hotel) to use coin laundry machine (also do not have laundry service at Tsuruga Wings)
Stayed 3 nights in Dec 2018

10/10 Excellent

Michelle, Kailua, HI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful valet staff. Room had beautiful view of the lake. Loved that we had access to onsen at 2 hotels!!
Stayed 2 nights in Aug 2018

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort
Out dated, in need of routine maintenance and upkeep. Bathrooms from the 1960’s.
Stayed 2 nights in Aug 2018

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake view hotel with excellent services and food
This is an excellent hotel with great services and beautiful Akan Lake view. Our hotel price included buffet breakfast and dinner. Both had a lot of good food. After we ate, we walked along the lake. It was an easy and peaceful walk. The view was so beautiful. We enjoyed the walk very much. The hotel had hot spring. The hotel also provided free shuttle for the guests to go to another hotel for a much larger hot spring facility without any charge. The pier is a minute walk from the hotel. You can take the boat around the lake. It is worth for the time and money. You will see the more beautiful side of the lake. The town is pretty small. This hotel is in the quiet side of the town. Everything is not too far away. There is a bakery next to the hotel. We grabbed some pastries and coffee on the way out. They were very good.
Stayed 1 night in May 2018

10/10 Excellent

Fred, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great buffet and onsen
Nice hotel with comfortable futon beds. The buffet was extremely delicious. The onsen was good. Like the souvenir store at hotel lobby.
Stayed 1 night in Jun 2018

10/10 Excellent

Leo, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Great location facing the lake, with delicious buffet breakfast n dinner. Nice onsen too. Not much to do around the area..Other than jungle tracks where u can see deers. Great place for nature lovers
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice resort overlooking Lake Akan
Hotel staff were very polite and friendly! The onsen at the nearby resort was really good and the buffet dinner was great as well!
Stayed 1 night in Jun 2018

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good Room had a great view of the lake Minor suggestion is to put more comfortable cushions on window seat Suggest a chair to look at view Buffet was much better than most hotels in japan as it catered for western taste quite well
Stayed 2 nights in May 2018

10/10 Excellent

Sereen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked a Japanese western style room with lake view. We lake view especially in sunset time is amazingly beautiful. We also got to experience the onsen from two different hotels with free shuttle bus going there. Got more than 20 different types of onsen to try. Really enjoyed the onsen part. But the buffet was not very special. Overall it's a great stay.
Stayed 1 night in May 2018