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Lake Akan Tsuruga Wings

3.5 star property

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Photo gallery for Lake Akan Tsuruga Wings

Public bath
Fishing
Spa
Fireplace
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Parking available
  • 24/7 front desk
  • Spa
  • Laundry

Explore the area

Map
4-6-10 Akancho, Akanko Onsen, Kushiro, Hokkaido, 085-0467
  • Lake Akan
    ‪2 min walk‬
  • Akanko Ainu Theater Ikoro
    ‪3 min walk‬
  • Ainu Kotan
    ‪4 min walk‬
  • Kushiro (KUH)
    ‪50 min drive‬

Room options

View all photos for Twin Room, Lake View, Non Smoking

Lake view

Twin Room, Lake View, Non Smoking

  • 323 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Mountain View, Non Smoking

Twin Room, Mountain View, Non Smoking | In-room safe, blackout drapes, free WiFi, bed sheets

Twin Room, Mountain View, Non Smoking

  • 323 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style Room with Modular Bath, Lake View, Non Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

Japanese Style Room with Modular Bath, Lake View, Non Smoking

  • 323 sq ft
  • Lake view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style Room with Modular Bath, Mountain View, Non Smoking

Japanese Style Room with Modular Bath, Mountain View, Non Smoking | In-room safe, blackout drapes, free WiFi, bed sheets

Japanese Style Room with Modular Bath, Mountain View, Non Smoking

  • 323 sq ft
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style Room with Shower Booth, Mountain View, Non Smoking

Japanese Style Room with Shower Booth, Mountain View, Non Smoking | In-room safe, blackout drapes, free WiFi, bed sheets

Japanese Style Room with Shower Booth, Mountain View, Non Smoking

  • 323 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Similar properties

Exterior

Akan Yuku no Sato Tsuruga

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (366)
The price is $291
per night
$352 total
includes taxes & fees
Feb 21 - Feb 22
Akan Yuku no Sato Tsuruga

About this property

Lake Akan Tsuruga Wings

3.5-star Kushiro hotel steps from Lake Akan
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, coffee/tea in a common area, and spa services.
Lake Akan Tsuruga Wings offers 127 accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with digital channels.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Kushiro hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

In addition to a full-service spa, Lake Akan Tsuruga Wings features hot springs and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hot springs hotel also offers spa services, a library, and a vending machine. Parking is available onsite for a surcharge.

Lake Akan Tsuruga Wings is a smoke-free property.

Onsite venue - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast and dinner.
APESO - Onsite bar.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Uncovered self parking on site (JPY 400 per night)
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • APESO

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot springs
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Outdoors

  • Garden
  • In a national park
  • On a lake

Full-service spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: JPY 400 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Lake Akan Tsuruga Wings
Lake Akan Tsuruga Wings Hotel
Tsuruga Wings
Tsuruga Wings Hotel
Lake Akan Tsuruga Wings Kushiro, Japan - Hokkaido
Lake Akan Tsuruga Wings Hotel Kushiro
Lake Akan Tsuruga Wings Hotel Kushiro
Lake Akan Tsuruga Wings Kushiro
Hotel Lake Akan Tsuruga Wings Kushiro
Kushiro Lake Akan Tsuruga Wings Hotel
Hotel Lake Akan Tsuruga Wings
Lake Akan Tsuruga Wings Hotel
Akan Tsuruga Wings Kushiro
Lake Akan Tsuruga Wings Hotel
Lake Akan Tsuruga Wings Kushiro
Lake Akan Tsuruga Wings Hotel Kushiro

Lake Akan Tsuruga Wings Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 114 out of 227 reviews
Rating 8 - Good. 83 out of 227 reviews
Rating 6 - Okay. 21 out of 227 reviews
Rating 4 - Poor. 5 out of 227 reviews
Rating 2 - Terrible. 4 out of 227 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is beautiful and peaceful. We enjoyed the Lake Akan area, the hotel grounds, the dining, and the service. The onsen pools were very relaxing.
Stayed 5 nights in Feb 2024

10/10 Excellent

Jun Jie Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Hon Yin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Isabelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with super amenities and very helpful staff. Dinner and breakfast are buffet style with a lot of options to please everyone. Super location right in front of the lake
Stayed 1 night in May 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay very much. The accommodations were clean and comfortable. The art in the lobby and common areas was stunning!
Stayed 1 night in Mar 2023

10/10 Excellent

Heather Anne, Iskandar Puteri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely property right in the centre of the action between the lake and the shopping street and Ainu craft shops and theatre - everything is easily walkable. My only issue was the member of staff on the front desk directed us to the wrong place and so we missed the firework display and clearly so did others. But the restaurant had lots of options - Chinese and western as well as Japanese so lots to choose from. We would definitely stay again.
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice onsen & good food
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lake view at the breakfast area. Wide variety of dishes for breakfast. There are many onsen pools with different temperature, with an outdoor pool that you need climb up the stairs, kind of special experience to me. The staff were helpful attending our request and questions. The area has limited activity during the period of our visit. We visited nearby Ainu Kotan, Marimo museum and Lake Akan and tried some Ainu food.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time with 5 friends in 2 rooms here. Absolute highlight was the 8th floor onsen you can use in the next hotel over. What a stunner. I've been to MANY nice onsens but this one probably took the cake! Areas for improvement - -Cafeteria was underwhelming. Selection was nice, but many "hot" dishes were lukewarm. Steak at dinner was a confusing mess, extremely chewy, bloody, and not hot...we weren't sure if it was lamb or steak because of the texture. Cheese selection at dinner was nice. -A/C is central for the whole building, so you can't control the temperature. Come back from the hot springs steaming and your only option is to turn on the heater...
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Area is nice as it is by the lake but the food of the hotel is not good
Stayed 1 night in Oct 2019

10/10 Excellent

Campbell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake view best choice
The best lake view you can find in Lake Akan
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cosy hotel besides Lake Akan
Hotel was fairly new and opposite many local souvenir shops. Valet parking was available. Rooms were big and clean. Buffet dinner was excellent and the Japanese selection was fantastic with unlimited supply of tuna sashimi and 3 different types of prawns sashimi. Good spread of continental selection too. Desserts were plentiful and delicious. Buffet breakfast was equally good with wide spread of Japanese and continental food. There was a special illumination night show in the garden every half hourly. The outdoor onsen in the adjoining sister hotel was big and overlooks Lake Akan. Indoor onsen also available in Tsuruga Wings. There was also a mini supermarket at the sister hotel. Hotel lobby also filled with wooden sculptures and posters depicting the wife life and floral and fauna in the surrounding area.
Stayed 1 night in Sep 2019

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and areaw
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just amazing.
Just amazing .
Stayed 5 nights in Aug 2019

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wood decorated sclupture and theme in their architectural design. Showcase of cultural related activities within the hotel highlight the richness of their heritage. A fabulous spread of food in their buffet offering top the iceing of our stay in this hotel.
Stayed 1 night in Jun 2019

4/10 Poor

Chee Kin

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel firstly ask for your car key without giving reason when we arrived. We cooperated thinking they may need to drive our car around within the hotel to facilitate more parking. However when we asked they said it is in case we do not pay beverages, etc when we check out - although room has been paid for. They could find better ways like asking for our credit card to be flanked in advance for deposits like what many hotels would probably do. Strange and impolite way of handling customers!
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Onsen is clean. We like the proximity to the ainu kitan and convenience store which is just a minute or 2 walk from the hotel.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & nice hotel room. Location convenient
Stayed 1 night in Feb 2019

10/10 Excellent

PC, Canada

Traveled with family
Liked: Cleanliness, staff & service
Helpful staff, nicely decorated lobby. Excellent food.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Hau Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

sze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great onsen as usual
We can use onsen at Akan Yuku no Sato Tsuruga. The two hotels are linked together. There is only indoor onsen on this side. They are opened between check out and check in time, so it is more convenient for us. Buffet are goods. Foods are fresh with good amount of options. However, we stayed at Akan Yuku no Sato Tsuruga last time, and their buffet are amazing with much more options and higher quality. Therefore, we were disappointed, and decided to go back to Akan Yuku no Sato Tsuruga next time. Honestly, if you do not care much about food, the room is better on this side, and you can enjoy the same onsen with a slightly better price. Front desk is also more professional and speaks better English.
Stayed 2 nights in Jan 2019

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay and resort great
Great stay highly recommend.
Stayed 2 nights in Dec 2018