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Best Western Resort Kuta

3.5 star property

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Photo gallery for Best Western Resort Kuta

Outdoor pool, sun loungers
Front of property
Bar (on property)
Minibar, in-room safe, desk, laptop workspace
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
Jl. Kubu Anyar, No. 118, Kuta, Bali, 80361
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, Garden View

Deluxe Room, 2 Twin Beds, Non Smoking, Garden View | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds, Non Smoking, Garden View

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking, City View (Shower Only)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking, City View (Shower Only)

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Pool View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony, Pool View

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Garden View

Junior Suite, 1 King Bed, Non Smoking, Garden View | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, Garden View

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking, City View (Shower Only)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds, Non Smoking, City View (Shower Only)

  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Garden View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, Garden View

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Pool Access

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, Pool Access

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Balcony, Pool View

Deluxe Room, 2 Twin Beds, Balcony, Pool View | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds, Balcony, Pool View

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Garden View Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Garden View Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room Twin

Minibar, in-room safe, desk, laptop workspace

Superior Room Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Garden View King Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Garden View King Room

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Single Beds, Non-Smoking, Deluxe Room, Pool View, Balcony

Minibar, in-room safe, desk, laptop workspace

2 Single Beds, Non-Smoking, Deluxe Room, Pool View, Balcony

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room King

Minibar, in-room safe, desk, laptop workspace

Superior Room King

  • Sleeps 2
  • 1 King Bed

Deluxe King Room With Pool Access

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Pool View King Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Pool View King Room

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Non-Smoking, Superior Room, Wi-Fi, Shower Only, City View, Safe

Minibar, in-room safe, desk, laptop workspace

1 King Bed, Non-Smoking, Superior Room, Wi-Fi, Shower Only, City View, Safe

  • Sleeps 2
  • 1 King Bed

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Room With Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room With Pool Access

Minibar, in-room safe, desk, laptop workspace

Deluxe Room With Pool Access

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room with Pool Access

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room with Pool Access

  • Sleeps 2
  • 2 Twin Beds

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About this property

Best Western Resort Kuta

3.5-star hotel in Kartika Plaza
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle, and a free shopping center shuttle. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Best Western Resort Kuta offers 111 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with cable channels. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
In addition to a full-service spa, Best Western Resort Kuta features an outdoor pool and a children's pool. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

A business center is on site at this 3.5-star property. This family-friendly hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available on request) is offered to guests. Complimentary self parking and valet parking are available on site.

Best Western Resort Kuta has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Ambrosia - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 10:00 PM on request
  • Free area shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: IDR 100,000 for adults and IDR 50,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ambrosia

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (32 inch wide door)
  • Handrails in stairways (41 inches high)
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 350000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 100000 for adults and IDR 50000 for children
  • Airport shuttle fee: IDR 100000 per room (one-way)
  • Rollaway bed fee: IDR 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Best Western Kuta
Best Western Resort Kuta
BEST WESTERN Kuta Beach Bali
Best Western Kuta Beach Hotel Kuta
Best Western Resort Kuta Hotel Kuta
Best Western Resort Kuta Bali

Best Western Resort Kuta Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 69 out of 231 reviews
Rating 8 - Good. 94 out of 231 reviews
Rating 6 - Okay. 45 out of 231 reviews
Rating 4 - Poor. 16 out of 231 reviews
Rating 2 - Terrible. 7 out of 231 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

5.6/10

Amenities

7.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Roslyn

Traveled with partner
Disliked: Amenities, property conditions & facilities
Run down and not a great area. Only booked to store bags as had a late flight. Glad I didn’t have to sleep there.
Stayed 1 night in Sep 2024

6/10 Okay

Craig

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The resort was okay on the outside, but our room was not particularly well maintained; The doors onto the patio could not be locked at all. The vanity basin in the bathroom wasn't attached to the vanity top at all at one end. The grouting around the bath looked like a monkey had done it (albeit a reasonably clever monkey). The TV had poor reception with interference lines through the picture, despite fruitless efforts by staff to remedy it. The bed linen didn't fit the bed properly. There was often a faint smell of sewerage in the bathroom. The pool was nice, and was kept very clean. However, there were only a few sun loungers available around the pool due to space constraints. The staff were all very friendly, and we couldn't find fault with them. We thought that a resort under the Best Western umbrella would have been maintained to a higher standard. Despite these issues, we still felt that the resort offered average value for money, as breakfast was included in the room rate.
Stayed 12 nights in Jul 2024

10/10 Excellent

Nathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Pulling up business after Covid is not easy, but the whole team displayed commitment in doing so. We could tell that from their great customer service and professionalism. Special shout out to the GM Ivan, also Mr. Pande and Ms. Satya who constantly sought for feedback from customers and we’d seen instant changes and improvements during the several day stay. Thank you!
Stayed 5 nights in Jun 2024

2/10 Terrible

Shahid, Bonner

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property photos are different from what is shown online. There were mosquitoes in the room. Bed sheets were not clean, there were stains on the sofas, etc. Didn’t look into bathroom. We just checked-in, searched for another hotel and checked-out within an hour. The staff was polite and courteous thought.
Stayed 4 nights in Dec 2023

10/10 Excellent

Natasha

Stayed 1 night in Nov 2023

8/10 Good

Kerstin

Traveled with family
Liked: Cleanliness, room comfort
Fine for a short layover near airport
This airport is close to airport and cost efficient. It has all the right amenities, but seems alittle “tired”. Clean. Spa was closed.
Stayed 1 night in Jul 2023

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, staff, room, property - I can't fault this hotel. Was given a massive room and the staff couldn't have been more friendly or functional. I particularly liked the breakfast and pool area. But for the price this package represents massive value.

6/10 Okay

CRAIG

Disliked: Cleanliness, amenities, property conditions & facilities
No restaurant… No towels in the room… Construction
Stayed 1 night in Jul 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
Good spot, great staff, very comfortable. Kotobuki restaurant across the street is very good. Three minimarts and ATMs across the street.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hotel overall good little things like no safety deposit box in room,phone didnt work,housekeeping taking 2 days to clean spillage up,
Stayed 4 nights in Aug 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What a disappointing hotel. Staff were less than friendly and helpful. Sheets in 3 or of the 4 rooms were dirty. Bathroom was not cleaned in one bedroom. Was told breakfast was going to cost 75k every morning upon arriving for first breakfast was tired to be charge 10k staff member was argumentative and then food was not restocked on the buffet. Stayed one nbight and left. Would never stay again or recomend this place
Stayed 7 nights in Jul 2019

8/10 Good

John David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for the value. Not walking distance to anything interesting though.
Stayed 3 nights in May 2019

8/10 Good

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay.
Had a very pleasant stay at the Best Western Resort in Kuta. Very Helpfull and informative staff as well as a stunning gardener and pool area.
Stayed 3 nights in Jan 2019

8/10 Good

Yinjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with swimming pool, lurge rooms
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

daze, USA

Liked: Staff & service, room comfort
OK
Good rate for room... good food and nice room condition... execpty never choose room 2119... door has problem locking... was ok till my last 2 days and hotel didn’t have a remedy for me... over all not bad service!!!
Stayed 5 nights in Nov 2017

8/10 Good

Kenny

Liked: Staff & service, property conditions & facilities, room comfort
Good but the room look bit old and not very clean
Stayed 10 nights in Sep 2017

8/10 Good

Ketut Kamajaya

Liked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Really bad experience
Rain water as leaking in the middle of the night. I Asked the reception people to change my room .Initially they said can u adjust for this night and they will change the room.I said no then they give me another room in the third floor no one supported to carry my things it was 5 bags I carry myself. Then I accidentally booked for six days they only cleaned my room once.very bad WiFi I compliant 4 times no response. Pool is good. Breakfast is good. Rest was atrocious. I won't recommend for any one.

2/10 Terrible

Nk, kuala lumpur, malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience. Overall my holiday is spoiled because of my stay here. Do not recommend to any even if it's a last options. Hotel receptionist are not friendly, not helpful and rude to customer. Don't be surprised if the receptionist yelled or scream at you. Basically they will not look into your request if you do not ring them more thn 5 or 6 times. They provide dirty towels in room and some room don't even have towels. Upon requesting no one even turn up, unless you are willing to walk to the receptionist. Aircond is not working!! Horrible breakfast! Overall it is nightmare!! Do not get impressed with the pictures posted. You will regret choosing this hotel!!!!!

10/10 Excellent

Danial

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great

8/10 Good

Uncle Pete, Wheelers Hill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only did 6hr stopover
Staff punctual and friendly esp Pande Close to Airport handy

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service from word go!! Hotel was clean and beautiful!! Will definitely stay there again when staying in Kuta!!

8/10 Good

Aziana

Liked: Staff & service, property conditions & facilities
Our 5 days experience in the hotel
Friendly and warm staff service and clean room.Breakfast wasnt that delicious. Room was spacious but a pity aircon was not directed directly facing our bed. Which makes our room quite warm.

6/10 Okay

lea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Very quiet clean traditional Indonesia
Nice hotel clean staff very good pool awesome very quiet off main road so about 15,min walk to main shopping area