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Citadines Kuta Beach Bali

5.0 star property

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Photo gallery for Citadines Kuta Beach Bali

Exterior
Business center
Point of interest
Bar (on property)
Executive Studio Twin | Minibar, in-room safe, desk, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Gym
  • Spa
  • Room service

Explore the area

Map
Jalan Pantai Kuta, Badung, Kuta, Bali
  • Kuta Beach
    ‪1 min walk‬
  • Beachwalk Shopping Center
    ‪6 min walk‬
  • Legian Beach
    ‪8 min walk‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪5 min drive‬

Room options

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About this property

Citadines Kuta Beach Bali

5-star hotel in Downtown Kuta
At Citadines Kuta Beach Bali, spend the day playing on the nearby beach then return to dine at one of the hotel's 2 restaurants.
Citadines Kuta Beach Bali offers 194 air-conditioned accommodations with minibars and safes. LED televisions come with premium cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Kuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Citadines Kuta Beach Bali features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and 2 meeting rooms. This luxury hotel also offers a rooftop terrace, spa services, and barbecue grills. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Citadines Kuta Beach Bali has designated areas for smoking.

Citadines Kuta Beach Bali has 2 restaurants on site.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Direct access to the beach
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology
  • Treatment room

Accessibility

  • Elevator

More

  • 5 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 242000.00 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Citadines Kuta Beach Bali Aparthotel
Citadines Bali Aparthotel
Citadines Kuta Beach Bali
Citadines Bali
Citadines Kuta Beach Bali Kuta
Citadines Kuta Beach Bali Hotel
Citadines Kuta Beach Bali Hotel Kuta

Citadines Kuta Beach Bali Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 410 out of 998 reviews
Rating 8 - Good. 402 out of 998 reviews
Rating 6 - Okay. 113 out of 998 reviews
Rating 4 - Poor. 48 out of 998 reviews
Rating 2 - Terrible. 25 out of 998 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Stayed 3 nights in Feb 2020

6/10 Okay

Muhammad

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Think 100 times before you book

Not as good as other Citadines properties world over.
Stayed 3 nights in Dec 2019

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awsome hotel

One of the best hotel to stay in while in Bali.It has everything youl ever want.Beautiful ocean view from the roof top with a swimming pool,bar and restaurant with amazing service from the staff.1 minute walk to the beach with beautiful surf.Shopping centers,spa,restaurants is just around the corner...hope to stay here again on our next trip to Bali...
Stayed 3 nights in Feb 2020

10/10 Excellent

siavash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel just in front of Kuta beach Room is good and clean . Pool was amazing
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good here very good location across from the beach
Stayed 5 nights in Jan 2020

6/10 Okay

Loc

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Disgusting Airfreshener!

The hotel is across from the beach. Very busy area, with the traffic it is a wasted of time. The wall is very thin can hear noise or talking from other room and hall way. They also used air freshener in the room when cleaning and in the hallway. The smell is a disgusting and hard to breath. Breakfast is basic. Service is great.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location of the hotel, near the airport and the beach.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool was awesome and the hotel was exceptionally clean.
Stayed 2 nights in Jan 2020

4/10 Poor

Raj

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The bathroom had a bad sewer smell, hotel room was old, price was too high for this hotel. Very disappointed, would not recommend.
Stayed 3 nights in Jan 2020

10/10 Excellent

Minda, NC

Traveled with family
Liked: Cleanliness, amenities
Very close to the beach! The rooftop is great! Close to the market and Beachwalk Mall. Breakfast overlooking the beach is very nice!
Stayed 4 nights in Jan 2020

8/10 Good

Annie, NJ

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop restaurant and pool were fantastic! The staff gave 1st rate service!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Stayed 6 nights in Jan 2020

4/10 Poor

Leanne

Liked: Cleanliness, staff & service
Disliked: Room comfort

Too Noisy with lovely views

Paper thin walls, extremely noisy, beds are very very hard and uncomfortable, staff very friendly, pool has no shade but great views, definitely wouldn’t recommend this hotel.unable to get any sleep due to Thin walls LOUD Occupants.
Stayed 9 nights in Dec 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service
The location was good, the service was very average
Stayed 9 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 15 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities
The swimming pool and the roof top bar. Central location.
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So amazing , nice sidewalk, market, beach area. Swimming pool so beautiful.
Stayed 2 nights in Oct 2019

8/10 Good

Helen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is a big small and no free breakfast. But the amenities and staff are really good!
Stayed 1 night in Nov 2019

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely views from rooftop, fantastic staff both in room-service, cleaning staff and bar staff. Reception was both helpful and knowledgeable .
Stayed 9 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very good for -wk stay. Maintenance quickly fixed our stove and bathroom sink drainage. We had the suite w plenty of room, washer/dryer and refrigerator. Just wish we had had smoking option and bathrobes provided. Loved the rooftop pool and resto/bar. Noise not an issue.
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Job!

Staff are so nice and welcoming. Very helpful as well, always smiling. The room is clean and comfortable to stay into. Location is very accessible to modes of transportation and tourist spots. There's also a currency exchange center beside it.
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and people are loud. Stay at the fairfeild instead
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and the location was great in front of the beach and in kuta downtown
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019