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Grand Istana Rama Hotel

4.0 star property

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Photo gallery for Grand Istana Rama Hotel

Outdoor pool, pool umbrellas, sun loungers
Exterior
Cafe
Front of property
Beach views, serves lunch, brunch, and happy hour

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Laundry
  • Room service

Explore the area

Map
Jl. Pantai Kuta, Kuta, Bali, 80361
  • Kuta Beach
    ‪1 min walk‬
  • Beachwalk Shopping Center
    ‪2 min walk‬
  • Poppies Lane II
    ‪2 min walk‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪29 min drive‬

Room options

View all photos for Grand Deluxe

Grand Deluxe | Minibar, in-room safe, desk, blackout drapes

Grand Deluxe

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Superior Deluxe

Superior Deluxe | Minibar, in-room safe, desk, blackout drapes

Superior Deluxe

  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Garden Suite

Minibar, in-room safe, desk, blackout drapes

Garden Suite

  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, blackout drapes

Family Suite

  • 990 sq ft
  • Sleeps 6
  • 2 King Beds and 2 Twin Bunk Beds

View all photos for Superior with Balcony

Superior with Balcony | Minibar, in-room safe, desk, blackout drapes

Superior with Balcony

  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Non Balcony

Superior Non Balcony | Minibar, in-room safe, desk, blackout drapes

Superior Non Balcony

  • 323 sq ft
  • Sleeps 3
  • 1 Twin Bed OR 1 Double Bed

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About this property

Grand Istana Rama Hotel

4-star hotel in Downtown Kuta
At Grand Istana Rama Hotel, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa.
Grand Istana Rama Hotel offers 150 air-conditioned accommodations with minibars and laptop-compatible safes. 32-inch LED televisions come with premium cable channels. Bathrooms include slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Avenue Spa has 1 treatment room. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
In addition to a full-service spa, Grand Istana Rama Hotel features an outdoor pool and a children's pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar and a bar/lounge. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This beach hotel also offers spa services, a terrace, and barbecue grills. Guests can use the outdoor pool at a partner property. For a surcharge, an airport shuttle (available on request) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Grand Istana Rama Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 9 AM.
69 Bar and Resto - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Ayodya Pool Bar - This poolside bar specializes in international cuisine and serves brunch, lunch, and light fare. Open daily.
69 Bar - This beach bar specializes in international cuisine and serves brunch, lunch, and light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 9:00 PM at scheduled times and on request
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 9:00 AM for a fee: IDR 125,000 for adults and IDR 62,500 for children
  • A bar/lounge
  • A restaurant
  • A swim-up bar

Restaurants on site

  • 69 Bar
  • 69 Bar and Resto
  • Ayodya Pool Bar

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Reflexology
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 380000 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 1000000.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately IDR 125000 for adults and IDR 62500 for children
  • Airport shuttle fee: IDR 250000 per vehicle (one-way)
  • Rollaway bed fee: IDR 380000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Grand Istana
Grand Istana Hotel
Grand Istana Rama
Grand Istana Rama Hotel
Grand Istana Rama Hotel Kuta
Grand Istana Rama Kuta
Grand Rama Hotel
Grand Rama Istana Hotel
Hotel Grand Istana Rama
Rama Grand
Grand Istana Rama Hotel Bali Kuta

Grand Istana Rama Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 361 out of 1000 reviews
Rating 8 - Good. 381 out of 1000 reviews
Rating 6 - Okay. 186 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience
Stayed 15 nights in Oct 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I lucked out coming here when my flight was canceled. Staff was great. All very helpful and accommodating. They were booked the following night but held my luggage and encouraged me to enjoy the facilities after I checked out. Nice pool, restaurant and very walkable. Near the mall and across from the beach. There was some construction on the property as they were remodeling, but it was not intrucive or noisy, just visible in one area. Highly recommend. Wish I could have finished my stay there.
Stayed 1 night in Nov 2024

4/10 Poor

Teo Geok

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Outdated, mosquitoes..aircon not cold..old towels..only 1 small bottle of shower gel per room.
Stayed 1 night in Nov 2024

10/10 Excellent

Adeana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly and helpful staff. Good location and lots to do in the area.
Stayed 2 nights in Nov 2024

10/10 Excellent

Graham, somerton Vic

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exelent very polite and helpful poolwas very inviting gardens exelent
Stayed 15 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 22 nights in Oct 2024

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the property to be of great quality. Clean.staff very friendly. Walking distance to beach and mall.i would recommend this property to everyone
Stayed 21 nights in Oct 2024

8/10 Good

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great
Stayed 7 nights in Oct 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fantastic rooms are really only 3 stars
Stayed 1 night in Oct 2024

8/10 Good

Justin

Traveled with partner
Liked: Cleanliness, staff & service
Loved our time here 👌recommend nonslip surface around pool had a rather bad fall, breakfast was ok but I think you are better going elsewhere. The Staff are all amazing and the location is awesome - will be back
Stayed 3 nights in Oct 2024

10/10 Excellent

Samiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Ian

Traveled with group
Liked: Cleanliness, staff & service, amenities
You are paying for the location. The rooms are old, not well maintained, and dated for what you are paying. I enjoyed my stay. I have stayed in much cheaper places around Bali where the rooms were much nicer for less than half the price.
Stayed 2 nights in Sep 2024

10/10 Excellent

Hemantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and friendly staff. Nice pool.
Stayed 3 nights in Sep 2024

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities, room comfort
Honeymoon stay but hotel staff were not receptive to our special occasion
Stayed 1 night in Oct 2024

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionists are very friendly and so kind and very nice.
Stayed 4 nights in Sep 2024

8/10 Good

Adrian

Stayed 8 nights in Sep 2024

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my daughter have just spent a beautiful week here. Friendly, helpful and relaxed - but professional. The hotel has its own shop. The pool is beautiful, breakfast is great and the location is perfect. Despite the local so close to the Main Street in Kuta, it is quiet and protected. We will be back.
Stayed 7 nights in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Instana Rama has improved considerably since my stay last year, great location, service and food, rooms and grounds, some rooms are a bit tired although they are currently being renovated, pool area and surrounding grounds are highly maintained,
Stayed 4 nights in Sep 2024

4/10 Poor

Neville

Stayed 10 nights in Aug 2024

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Rod

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel in a great position. so clean, great pool and walking distance to restaurants, bars and beach and shopping.
Stayed 4 nights in Sep 2024

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again.
Beautiful gardens, clean room,great location, friendly staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Erika Anne, Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Excellent staff, whatever their wage, they deserve a raise. Above and beyond for all mine and my partners needs.
Stayed 5 nights in Sep 2024

10/10 Excellent

Lisa, Burlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024