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Grand Mega Resort & Spa Bali

4.0 star property

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Photo gallery for Grand Mega Resort & Spa Bali

Terrace/patio
Daily buffet breakfast (IDR 100000 per person)
0B | Minibar, in-room safe, desk, soundproofing
Interior
Front of property - evening/night

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Parking included
  • Gym
  • Laundry

Explore the area

Map
Jl. By Pass Ngurah Rai no. 234, Simpang Siur, Kuta, Bali, 80361
  • Mall Bali Galeria
    ‪7 min walk‬
  • Poppies Lane II
    ‪5 min drive‬
  • Kuta Beach
    ‪9 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, Pool View

Minibar, in-room safe, desk, soundproofing

Deluxe Room, Pool View

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room (Room Only)

Minibar, in-room safe, desk, soundproofing

Deluxe Room (Room Only)

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Grand Mega Resort & Spa Bali

4-star resort in By Pass Ngurah Rai Kuta
Along with a full-service spa, this smoke-free resort has an outdoor pool and a restaurant. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle, and a free beach shuttle. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Grand Mega Resort & Spa Bali offers 133 accommodations with minibars and safes. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the resort include an outdoor pool, a fitness center, and complimentary bicycles.
Guests can indulge in a pampering treatment at the resort's full-service spa, Khayangan Spa. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 20 years old are not allowed in the spa.

In addition to a full-service spa, Grand Mega Resort & Spa Bali features an outdoor pool and a fitness center. Dining options at the resort include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This business-friendly resort also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site.

Grand Mega Resort & Spa Bali is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Cafe Cinta - Overlooking the pool, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 100,000 for adults and IDR 60,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Cinta

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • 1 building
  • 4 floors
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 400000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 100000 for adults and IDR 60000 for children
  • Airport shuttle fee: IDR 200000 per vehicle (one way)
  • Rollaway bed fee: IDR 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property
Guests under 20 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Bali Grand Mega
Bali Grand Mega Resort
Grand Mega
Grand Mega Bali
Grand Mega Resort
Grand Mega Resort Bali Kuta
Mega Resort
Grand Mega Resort & Spa Bali Kuta
Grand Mega Bali Kuta
Grand Mega & Spa Bali Kuta
Grand Mega Resort Spa Bali
Grand Mega Resort & Spa Bali Kuta
Grand Mega Resort & Spa Bali Resort
Grand Mega Resort & Spa Bali Resort Kuta

Grand Mega Resort & Spa Bali Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 155 out of 616 reviews
Rating 8 - Good. 246 out of 616 reviews
Rating 6 - Okay. 104 out of 616 reviews
Rating 4 - Poor. 64 out of 616 reviews
Rating 2 - Terrible. 47 out of 616 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Grace Carly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed staying here. Staff were lovely very helpful and always with a smile. Pool was clean and perfect temperature. Breakfast was delicious huge selection. Will definitely stay here again
Stayed 13 nights in Oct 2024

2/10 Terrible

Edyne

Disliked: Cleanliness, staff & service
The property is nothing like they share online, the rooms are broken down, the room floor falling apart, room full with mosquitoes, could not sleep properly with mosquitoes noise, toilets not flushing properly, manage do not check any room before welcoming any guests ,if you accidentally brake something in the room they want charge arm and leg, the staff following at the lobby to remind you to pay for the items, when you still staying at the hotel, overall Zero customer services, I do nor recommend anyone to stay at this hotel, unless you just going for the pool and the Gym.
Stayed 2 nights in Oct 2024

2/10 Terrible

Jessica

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately the pictures do not match the current state of the property. It is very run down, rooms were smelly, mouldy and there was broken mirrors, fridge and aircon not working. We were supposed to stay another two nights but ended up checking in elsewhere due to the condition of the property. It needs some tlc and we hope this place will improve one day.
Stayed 2 nights in Aug 2024

8/10 Good

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice hotel with friendly staff and comfortable beds. And I loved the pool. Food was nice. I only have one complaint I ordered a Margherita pizza the other day and when I ate it, it had so much hot sauce/spice and couldn't really eat it and Margherita is tomato sauce not got sauce. But apart from that everything was great and you were all very helpful and kind.
Stayed 14 nights in Jun 2024

4/10 Poor

michael

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The shower door didn't open fully. Had to walk in sideways and we are not big people. The does to the balcony even when locked you could still open them. The shower flow was very poor. Needs updating. Won't be staying there again
Stayed 5 nights in May 2024

2/10 Terrible

Eden Keith

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The cleaner was great and some other staff. The staff in charge during our check in and check out date are scammers. They charged us 90000 IR from 7-2 as we arrived early. I already communicated to them that I want to extend as instead of checking out @ 2 we will check out @ 6 pm. The hotel manager was so rude and asked us to pay 200000 IR hourly from 12 pm to 6 pm. Also, the bathrooms were blocked. We originally booked in seminyak but was given accomodation in Kuta. I lost some of my valuables as they make us do a rush packing and I don’t even know wherey stuffs are. They are so poor in communication, even the manager was not fluent in English and was extremely rude. The manager was an old guy. He waa the oldest amongst all the employees on duty on the 5th of May 2024.
Stayed 7 nights in Apr 2024

10/10 Excellent

MARILYN

Liked: Cleanliness, staff & service, amenities
Loved the staff. Very cheerful, Kind, Helpful & accomodating.
Stayed 5 nights in Mar 2024

2/10 Terrible

Chester Jun Xian

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Honest review. Shocking and disappointed. Hotel lobby had no lights nor air con on, it gave an unwelcoming vibe. Was first given a room at lv 4. Went in and immediately shocked to see big patches of the room walls having mould. The light switch beside the door was covered with brown liquid we rly had no idea what that was. How could the housekeeping missed that? Called reception and asked for a room change and they brought us to a room at lv 1. This lv 1 room had no visible mould as it was covered with wallpapers but there was a perpetual stench of sweat smell. The bedsheets had stains on it so called them and they brought in another 4 pillow case. Upon inspection there were still stains and I realise they really inventory and property management issues even though staff were trying their best to provide the best service. Toilet walls and floor tiles were cracked and you could see all the mould within the cracks due to the humidity in the bathroom. Morning breakfast buffet was atrocious. Chicken seemed to be from the dinner yesterday and reheated, dry as hell. Flies were everywhere on each section (bread, fruits), so pls avoid them. The bowls and plates had stains and broken chips around that no one cared about and still placed there for your taking. It was really an eye-opener how they can name themselves 4-star. Although the property and inventory were poorly maintained, staff were friendly, greeted us, and were helpful. I would not come back again.
Stayed 3 nights in Mar 2024

2/10 Terrible

Brock

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place really needs a face lift, the floor was all warped, the shower door couldnt open all the way, it stank like mold and was hard to breath in , there was a cockroach and heaps of ants and the aircon only just worked when you were in the room. The staff where useless when we ask to swap rooms or get a refund
Stayed 7 nights in Mar 2024

8/10 Good

Rachael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and efficient, The room was clean but had the stench of cigarettes ,wifi worked well ,The pool was lovely clean well maintained and the buffet breakfast was exceptional if you like Asian cuisine, The busy highway made it hard to ctoss the road to the shopping centre which was very convenient,
Stayed 5 nights in Feb 2024

2/10 Terrible

Lauren

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms are very old and not like the photos. Linen smelled like old body odor. Room smelled like mould. We were on 4th floor but sounded like we were sitting right near the pool. Being woken up at 5am by screaming people in the pool was not good. Left the hotel and went elsewhere for the duration of our stay.
Stayed 8 nights in Dec 2023

2/10 Terrible

Lauren

Liked: Staff & service
Disliked: Cleanliness
Property is in need of a facelift. Photos online are very old. Was woken up at 5am by screaming people in the pool. Sounded like you were poolside even though on level 4. Room smelled, pillow smelled. Staff were friendly and food was nice. Checked out after a day and went elsewhere.
Stayed 1 night in Dec 2023

2/10 Terrible

Yohanes

Disliked: Property conditions & facilities
The room full with 🐜 ants. And other kind insect, fly over around inside the room. Touch our food. Fungi growing on bathroom. Needs spraying the rolm for pest control.
Stayed 4 nights in Nov 2023

2/10 Terrible

Nicole

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was un liveable. Extremely unhygienic. Mouldy, cockroaches spiders, holes in the walls, wires hanging out. We moved to another hotel after having to stay 1 night does to coming in late. Never experienced this in bali ever before.
Stayed 9 nights in Nov 2023

4/10 Poor

Jovie

Liked: Staff & service
Disliked: Cleanliness
Noisy, property need renovation and improvement
Stayed 7 nights in Nov 2023

10/10 Excellent

Brendan

Stayed 5 nights in Nov 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Puts your girl in the mood
The room was bigger then expected, the guest service staff was highly accommodating and helpful. The pool was a fun experience. Happy to stay here again
Stayed 1 night in Oct 2023

6/10 Okay

Janine

Business traveler
Liked: Amenities
Hotel needs a bit love and care, outside areas good, room can use maintenance. Reception staff could be more helpful
Stayed 2 nights in Sep 2023

2/10 Terrible

Angelly

Traveled with partner
Disliked: Amenities, property conditions & facilities
Breakfast was decent, that’s literally the only thing good about this place. I stayed here 2x in 2018 then 2019, same price, and it was so great, pool was great, rooms were actually clean, you just paid for the price and I was very satisfied. Thought I’d go back again after having great experiences in the past and I was very disappointed. The room actually smelt like old swimming pool water, we found a cockroach on the floor the 2nd day, the bed was rock hard, there was this small cushion couch in the bathroom which had all sorts of stains on it, the shower water was insanely hot sometimes even when it was supposed to be just warm, the mirrors were cracked, the bathroom door always had so much water coming out if it because the shower would get overfilled. It just seems like there was no maintenance at all over the last few years which is a shame.
Stayed 3 nights in Sep 2023

8/10 Good

Manjit Singh

Traveled with family
Food was stale and dogs barking all nite couldn’t sleep
Stayed 5 nights in Sep 2023

2/10 Terrible

Charlotte

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Disgusting. Mould and damp everywhere and it smelt awful made all of our clothes smell damp, the smell made me feel sick. Wouldn't recommend this place to my enemy!
Stayed 7 nights in Jun 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Not what we hoped for
We were hoping to enjoy a swim; a drink & a massage, on the last few days of our holiday. Grand Mega Resort wasn't what we wanted. I didn't research enough that the bypass wasn't very accessible on foot. The high chlorine levels meant the pool wasn't enjoyable. The bar was inactive. The room & balcony were stifling hot because they're covered in metal & glass. The reception area was nice & the check-in person relatively pleasant. Overall, it was ok but wouldn't recommend it for guests wanting what we did
Stayed 2 nights in Jun 2023

8/10 Good

Veronica, Victoria

Stayed 3 nights in May 2023

8/10 Good

peter

Liked: Cleanliness, staff & service, amenities
place was nice but room needs some attention
Stayed 2 nights in Mar 2023

6/10 Okay

Dwi Hartadi

Traveled with partner
Liked: Staff & service
Not good