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Mercure Kuta Bali

4.0 star property

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Photo gallery for Mercure Kuta Bali

Exterior
Deluxe Twin Room, 2 Twin Beds, Ocean View | In-room safe, desk, blackout drapes, soundproofing
Indoor wedding
Exterior
Couples treatment rooms, massages

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Laundry

Explore the area

Map
Jalan Pantai Kuta 10 X, Br Pande Mas, Kuta, Bali, 80361
  • Kuta Beach
    ‪2 min walk‬
  • Poppies Lane II
    ‪5 min walk‬
  • Kuta Square
    ‪6 min walk‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, Oceanfront

In-room safe, desk, blackout drapes, soundproofing

Deluxe Twin Room, Oceanfront

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, 2 Twin Beds, Balcony

In-room safe, desk, blackout drapes, soundproofing

Deluxe Twin Room, 2 Twin Beds, Balcony

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room, Oceanfront

In-room safe, desk, blackout drapes, soundproofing

Deluxe Double Room, Oceanfront

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Deluxe Twin Room, 2 Twin Beds

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 Double Bed, Balcony

In-room safe, desk, blackout drapes, soundproofing

Deluxe Double Room, 1 Double Bed, Balcony

  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, 2 Twin Beds, Ocean View

Deluxe Twin Room, 2 Twin Beds, Ocean View | In-room safe, desk, blackout drapes, soundproofing

Deluxe Twin Room, 2 Twin Beds, Ocean View

  • 27 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | In-room safe, desk, blackout drapes, soundproofing

Superior Twin Room, 2 Twin Beds

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 Double Bed, Ocean View

In-room safe, desk, blackout drapes, soundproofing

Deluxe Double Room, 1 Double Bed, Ocean View

  • 299 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Superior Double Room, 1 Double Bed

  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

Mercure Kuta Bali

4-star hotel in Downtown Kuta
At Mercure Kuta Bali, hit the nearby beach, dine onsite at Alang-Alang Restaurant, or enjoy a drink at one of the hotel's 2 bars/lounges. Housekeeping is available on request.
Mercure Kuta Bali offers 130 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool, a children's pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include massages.
In addition to a full-service spa, Mercure Kuta Bali features an outdoor pool and a hot tub. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

3 meeting rooms are available. This beach hotel also offers a children's pool, spa services, and a library. For a surcharge, the property provides an airport shuttle (available on request) and an area shuttle. Limited complimentary onsite parking is available on a first-come, first-served basis.

Mercure Kuta Bali is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Alang-Alang Restaurant - Overlooking the ocean, this restaurant serves lunch and dinner. A children's menu is available.
Lotus Lobby Bar - Onsite bar. Open daily.
Sunset Pool Bar - This bar overlooks the ocean. Open daily.
Room service is available.

Languages

English, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 9:00 PM on request
  • Area shuttle (surcharge)
  • Free secured self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 20 for adults and USD 15 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Alang-Alang Restaurant
  • Lotus Lobby Bar
  • Sunset Pool Bar

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Library
  • Outdoor pool
  • Shopping
  • Spa tub

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 32.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 37 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 15 for children
  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 35 per stay
  • Rollaway bed fee: USD 32.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Mercure Hotel Kuta Bali
Mercure Kuta Bali
Mercure Kuta Bali Hotel
Mercure Kuta Bali Hotel Kuta
Mercure Bali Hotel
Mercure Bali

Mercure Kuta Bali Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 251 out of 692 reviews
Rating 8 - Good. 265 out of 692 reviews
Rating 6 - Okay. 114 out of 692 reviews
Rating 4 - Poor. 47 out of 692 reviews
Rating 2 - Terrible. 15 out of 692 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Davina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a relaxing beach holiday
Stayed 4 nights in Nov 2024

10/10 Excellent

MARGARITA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kartick

Stayed 3 nights in Sep 2024

10/10 Excellent

MARGARITA

Stayed 3 nights in Sep 2024

4/10 Poor

Debora

Disliked: Staff & service, amenities, property conditions & facilities
The pool view was the only good feature of this hotel.
Stayed 7 nights in Sep 2024

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a convenient location for transit. Food and shopping are walking distance
Stayed 1 night in Sep 2024

6/10 Okay

Shukuntila

Traveled with group
Small getaway
Location amazing...walking over to beach...eateries....shopping ...massages. Apart from all gd breakfast was just ok...nothing to shout out Spa svc when booking and amazing room with beach front view...perfect tubs but massues svc was zero...armatures and doesnt seem professional. We pay high price . Hope they can get professional massues. Besides all gd ..pool fantastic with majestic view of Kuta
Stayed 1 night in Sep 2024

10/10 Excellent

Elsie

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy safe was friendly
Stayed 1 night in Sep 2024

8/10 Good

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Khadiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the beach
Stayed 4 nights in Aug 2024

10/10 Excellent

Jon, Auckland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location with great dining options close by and Beachside Shopping centre just a 5min walk away. Nice pool area with fantastic viewing area to watch the Kuta sunsets.
Stayed 5 nights in Aug 2024

10/10 Excellent

Tayler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location close to everything. Amazing beach views the infinity pool was the highlight. Definitely be staying here again.
Stayed 6 nights in Jul 2024

8/10 Good

Art

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like all of them.
Stayed 7 nights in Aug 2024

8/10 Good

basel

Traveled with family
Liked: Room comfort
Stayed 8 nights in Jul 2024

8/10 Good

Glenn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms facing the beach get noisy at night but also get a great sunset view at night. Good location right in the middle of Kyra and on the water.
Stayed 1 night in Jul 2024

10/10 Excellent

mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to beach. & Kuta area, great pool & leaisure area
Stayed 6 nights in Jun 2024

8/10 Good

Ivan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, beach front hotel
Stayed 3 nights in Jun 2024

6/10 Okay

jubayir

Stayed 3 nights in May 2024

10/10 Excellent

Rinto Florende

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feeling a little run down but still in great condition. The location is super convenient.
Stayed 7 nights in May 2024

8/10 Good

Joshua Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the beach mall in walking distance along with lots of shops
Stayed 14 nights in Feb 2024

8/10 Good

James

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice location for people who want to access the beach and interact with locals. Food and Room Services: They deliver the food on time, very respectful, a little pricey compared to previous hotels I’ve stayed. But overall amazing service with no negatives. Cleaning: The highlight of my stay is the daily cleaning and change of sheets, toiletries supplied on a daily basis, and guest services attendants being very respectful and meticulous. 10/10. Front Desk: A little negative for the front desk staff; they are overly inquisitive and don’t inform you when food or an item arrives for you—they leave it there until you call to check. Also, they sometimes point at you, whisper to each other, and laugh which is quite rude, a bit too loud for my liking when communicating with patrons. I have to point out that I only saw this behavior with specific staff and made it a point to know their names but wouldn’t put it here. There was only one lady who was very professional; she has braces on her teeth. Overall, an amazing hotel. I would book again for my next travel but hope the hotel management can speak to the ladies at the front desk.
Stayed 5 nights in Mar 2024

10/10 Excellent

Winchelle Lou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and always smiling. Great location on beachfront and many dinner options in walking distance.
Stayed 7 nights in Feb 2024

8/10 Good

HENRY

Stayed 3 nights in Feb 2024

10/10 Excellent

Shalini

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area around the hotel was great. A lot of dining and shopping options. Rooms were ok as well.
Stayed 4 nights in Feb 2024