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Pullman Lombok Merujani Mandalika Beach Resort

5.0 star property

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Photo gallery for Pullman Lombok Merujani Mandalika Beach Resort

Restaurant
Restaurant
Pillowtop beds, minibar, in-room safe, laptop workspace
Suite, 1 King Bed (Sundeck, Plunge Pool) | View from room
On the beach, white sand, free beach cabanas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast available
  • Gym
  • Housekeeping

Explore the area

Map
LOT BS2 Kawasan Ekonomi Khusus, Mandalika Kelurahan, Kuta, Lombok, 83573
  • Kuta Beach
    ‪16 min walk‬
  • Mandalika International Street Circuit
    ‪8 min drive‬
  • Tanjung Aan Beach
    ‪15 min drive‬
  • Lombok (LOP-Lombok Intl.)
    ‪26 min drive‬

Room options

View all photos for Villa, 1 Bedroom, Private Pool, Garden Area

Beach/ocean view

Villa, 1 Bedroom, Private Pool, Garden Area

  • 1991 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden Area

Pillowtop beds, minibar, in-room safe, laptop workspace

Deluxe Room, 1 King Bed, Balcony, Garden Area

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Garden View, Courtyard Area (with Plunge Pool)

Suite, 1 King Bed, Garden View, Courtyard Area (with Plunge Pool) | Pillowtop beds, minibar, in-room safe, laptop workspace

Suite, 1 King Bed, Garden View, Courtyard Area (with Plunge Pool)

  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Balcony, Garden Area

Pillowtop beds, minibar, in-room safe, laptop workspace

Deluxe Room, 2 Twin Beds, Balcony, Garden Area

  • 428 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Balcony, Ocean View

Pillowtop beds, minibar, in-room safe, laptop workspace

Deluxe Room, 2 Twin Beds, Balcony, Ocean View

  • 430 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed, Balcony

Pillowtop beds, minibar, in-room safe, laptop workspace

Deluxe Suite, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View

Pillowtop beds, minibar, in-room safe, laptop workspace

Deluxe Room, 1 King Bed, Balcony, Ocean View

  • 429 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Villa, 2 Bedrooms, Sea View (Beach)

  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Balcony

Pillowtop beds, minibar, in-room safe, laptop workspace

Executive Room, 1 King Bed, Balcony

  • 644 sq ft
  • Sleeps 3
  • 1 King Bed

Villa, 2 Bedrooms

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Sundeck, Plunge Pool)

Suite, 1 King Bed (Sundeck, Plunge Pool) | Pillowtop beds, minibar, in-room safe, laptop workspace

Suite, 1 King Bed (Sundeck, Plunge Pool)

  • 2476 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Suite, 1 King Size Bed, Sundeck, Plunge Pool

Pillowtop beds, minibar, in-room safe, laptop workspace

Garden Suite, 1 King Size Bed, Sundeck, Plunge Pool

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Size Bed, Balcony, Garden Side

Pillowtop beds, minibar, in-room safe, laptop workspace

Deluxe Room, 1 King Size Bed, Balcony, Garden Side

  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite, 1 King Size Bed, Courtyard, Plunge Pool

Pillowtop beds, minibar, in-room safe, laptop workspace

Garden Suite, 1 King Size Bed, Courtyard, Plunge Pool

  • Sleeps 2
  • 1 King Bed

View all photos for Garden Villa, 1 Bedroom, 1 King Size Bed with Living Room, Sundeck, Swimming Pool

Pillowtop beds, minibar, in-room safe, laptop workspace

Garden Villa, 1 Bedroom, 1 King Size Bed with Living Room, Sundeck, Swimming Pool

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Guest Room, 2 Twin/Single Bed (s) , Ocean View, Balcony

Pillowtop beds, minibar, in-room safe, laptop workspace

Deluxe Guest Room, 2 Twin/Single Bed (s) , Ocean View, Balcony

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room With Balcony And Ocean View

Pillowtop beds, minibar, in-room safe, laptop workspace

Deluxe King Room With Balcony And Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Garden Villa, 2 Bedrooms, 1 King Size Bed, 2 Singe Size Beds, Sundeck, Swimming Pool

Pillowtop beds, minibar, in-room safe, laptop workspace

Garden Villa, 2 Bedrooms, 1 King Size Bed, 2 Singe Size Beds, Sundeck, Swimming Pool

  • Sleeps 6
  • 2 Twin Beds and 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony, Garden Side

Pillowtop beds, minibar, in-room safe, laptop workspace

Deluxe Room, 2 Single Beds, Balcony, Garden Side

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive King Room with Balcony

Pillowtop beds, minibar, in-room safe, laptop workspace

Executive King Room with Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Beach Villa, 2 Bedrooms, 1 King Size Bed, 2 Single Size Beds, Sundeck, Swimming Pool, Sea View

Living area | 55-inch Smart TV with digital channels, TV, iPod dock

Beach Villa, 2 Bedrooms, 1 King Size Bed, 2 Single Size Beds, Sundeck, Swimming Pool, Sea View

  • Sleeps 6
  • 2 Twin Beds and 1 King Bed

View all photos for Deluxe King Suite With Balcony

Pillowtop beds, minibar, in-room safe, laptop workspace

Deluxe King Suite With Balcony

  • Sleeps 2
  • 1 King Bed

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3 outdoor pools, sun loungers

Novotel Lombok Resort and Villas

  • On private beach
  • Pool
  • Spa
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4.2 out of 5, Very Good, (299)
The price is $74
per night
$89 total
includes taxes & fees
May 16 - May 17
Novotel Lombok Resort and Villas

About this property

Pullman Lombok Merujani Mandalika Beach Resort

5-star Kuta hotel steps from Pantai Seger
Catch some rays at the beach or spend the day relaxing at Pullman Lombok Merujani Mandalika Beach Resort 's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. Housekeeping is available on request.
Pullman Lombok Merujani Mandalika Beach Resort offers 257 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Rooms open to balconies. Beds feature pillowtop mattresses. A pillow menu is available. 55-inch Smart televisions come with premium digital channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pullman Spa has 1 treatment room. The spa is open daily.
Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Pullman Lombok Merujani Mandalika Beach Resort like an outdoor pool and a children's pool.

Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a fitness center and a garden. Complimentary self parking and valet parking are available on site.

Pullman Lombok Merujani Mandalika Beach Resort is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
AER - Onsite restaurant.
SGARA - Onsite seafood restaurant. Open daily.
LALO - Onsite sports bar. Open daily.
LOBBY LOUNGE - Onsite lobby lounge. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: IDR 423,500 for adults and IDR 211,750 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • AER
  • LALO
  • LOBBY LOUNGE
  • SGARA

Things to do

  • Archery
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • In-room crib
  • Laundry facilities
  • Musical instrument
  • Outdoor pool
  • Playground
  • Pool gate
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,476 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 17

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 907500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 423500 for adults and IDR 211750 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 907500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 8:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Pullman Lombok Mandalika Beach Resort
Pullman Lombok Merujani Mandalika Beach Resort
Pullman Lombok Merujani Mandalika Beach Resort Kuta
Pullman Lombok Merujani Mandalika Beach Resort Hotel
Pullman Lombok Mandalika Beach Resort (Opening May 2022)
Pullman Lombok Merujani Mandalika Beach Resort Hotel Kuta
Pullman Lombok Mandalika Beach Resort (Opening August 2022)

Pullman Lombok Merujani Mandalika Beach Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 28 out of 44 reviews
Rating 8 - Good. 10 out of 44 reviews
Rating 6 - Okay. 2 out of 44 reviews
Rating 4 - Poor. 2 out of 44 reviews
Rating 2 - Terrible. 2 out of 44 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

emi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff with new and clean facility. we rented a motorbike to go about.

6/10 Okay

Caroline

Liked: Cleanliness, staff & service, room comfort

Lovely view

On arrival we were shown to our room which was clean and comfortable but a little tired in places. There had obviously been some water damage. The staff member forgot to show us where the tea/coffee facilities in the room were located so that was a bit inconvenient. Turns out to be in another room. When do you look in other rooms? The restaurants were good, if a bit warm for us, and the buffets were excellent. We had a small problem booking the transfer to the airport (I asked 3 times) but it wasn’t booked. Fortunately it’s not far (25mins) from the airport but that could have been a problem. The beach is lovely and the sea is shallow for a long distance so great for kids. Be aware that this is close to Mandalika racing circuit so there is a lot of engine noise when there is an event.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alexia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very nice stay. Friendly staff and beautiful rooms
Stayed 6 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Barbara

Liked: Cleanliness
Lovely
Stayed 4 nights in Aug 2024

6/10 Okay

Veronica

Traveled with group
Liked: Room comfort

Pullman Lombok- not great

The hotel is huge and impressive as you arrive. But the maintenance and servise is poor. Toilets were leaking, bedsheets smelled sour,like not dried properly,toiltetries and tissue paper , not topped up upon check in and needed to be reminded. Location to Kuta village is very far as hotel is isolated from any food or amenities. The shuttle bus only starts late morning and few and far timing, so not convenient to go to the village or other beaches. I would not recommend this hotel. The race track is just next door and very noisy when the motorists are tracking.
Stayed 2 nights in Aug 2024

10/10 Excellent

B

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent modern hotel with a great shuttle to and from Town. Good staff and service.
Stayed 4 nights in Mar 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel I have ever stayed in!

Terrible service and service recovery by management. Place is also badly maintained. It is supposed to be 2 years old and already pool tiles are pooping out! Ground staff try their best as they can but there is seriously something wrong with their leadership and management. Location is also away from everything and facilities are so lacking. The gym is tucked in the front of the hotel, was small, hot and stuffy. I will never stay in this hotel ever again. Why would i when there are so many other hotels way better than this in terms of state of the hotel, facilities and service ! Even 2 star hotels provide better service and care than Pullman.
Stayed 3 nights in Mar 2024

8/10 Good

Leroy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

Gustavo, Chula Vista

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

ALEJANDRO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem near Kuta Beach

Clean, spacious rooms, very helpful staff, large pool and an easy 40 minute walk to downtown Kuta. We had a lovely stay here with our 8 month old daughter.
Stayed 4 nights in Nov 2023

8/10 Good

May Fong

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

May Fong

Liked: Cleanliness, staff & service, property conditions & facilities
5 star resort in a remote part of west lombok. New, clean, modern room and amenities. Very friendly staff all around the resort, from the yoga instructor (Jean), walking guide (Taweng), guest relation officer (Matha) to all the servers and counter staff. Secured location offering great seaviews, super relaxing pool facilities, good spread of breakfast and wellness programs (yoga, Power walk, archery etc). Resort also provides complimentary shuttle to Kuta town (5mins drive) which is a plus point! Although we paid a slightly higher price compared to other hotels, it is definitely worth the money spent! Thanks for a great stay.
Stayed 1 night in Aug 2023

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, newer property in Lombok, close enough to the main tourist hotspots. There is a free evening shuttle that can take you into town... It would be much nicer if the pool and spa was open later. Would stay again
Stayed 2 nights in Aug 2023

10/10 Excellent

Bino

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is it good as it gets, staff from the front desk right through to the people that clean your rooms , management, waiters, kitchen staff, or a 10/10 I have stayed in a lot of hotels across the world. This hotel is definitely at the top. BD
Stayed 1 night in Apr 2023

10/10 Excellent

Kirsi

Liked: Cleanliness, staff & service, property conditions & facilities
We love it, we really needed that tranquility and we got . Hotel was new and very stylish. We also took spa , spa is modern and clean. Special thank to Mayja and bartender /waiter how was working pool bar 19th January
Stayed 2 nights in Jan 2025

10/10 Excellent

MAMIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Okamura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設は新しく清潔でした。ホテルのスタッフもフレンドリーです。 プールとレストランが沢山ある大型リゾートではありませんが、非常にコスパが良いホテルでした。 The facility was new and clean, and the hotel staff were friendly. While it is not a large resort with numerous pools and restaurants, it offered excellent value for money.
Stayed 5 nights in Oct 2024

2/10 Terrible

Tilo

Liked: Property conditions & facilities, room comfort

Never again - avoid at all cost

4?functions in the hotel, total chaos and loud music and speeches witch’s souvdxsystem in every corner! Never again
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Tilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, big modern Executive rooms.

Klasse Hotel, wunderschöne Executive Zimmer. modern und komfortabel. Essen war sehr lecker und große Portionen. Preislich sicher über den Restaurants in Kuta aber für noch ok. Beach not really for swimming but Tanjung An is not far. Best to have a scooter or a car. hotel offers shuttle to „downtown“ Kuta
Stayed 2 nights in Sep 2024

10/10 Excellent

daisuke

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Federico

Stayed 3 nights in Aug 2024