Swiss-Belhotel Rainforest

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swiss-Belhotel Rainforest

Swim-up bar
Breakfast, lunch, dinner served; Indonesian cuisine
Lobby
Breakfast, lunch, dinner served; Indonesian cuisine
Grand Deluxe Double | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Parking included
  • Gym
  • 24/7 front desk

Explore the area

Map
Jl. Sunset Road No. 101, Kuta, Bali, 80361
  • Siloam Hospitals
    12 min walk
  • Mall Bali Galeria
    3 min drive
  • The Aburi Sushi
    1 min walk
  • Denpasar (DPS-Ngurah Rai Intl.)
    18 min drive

Room options

Junior Suite

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Executive Suite

  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

Grand Deluxe Double

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Grand Deluxe Twin

  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Junior Suite

  • Sleeps 2
  • 1 King Bed

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

Executive Suite

  • Sleeps 2
  • 1 King Bed

Grand Deluxe Double

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Grand Deluxe Twin

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Swiss-Belhotel Rainforest

4-star hotel in Sunset Road
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Swiss-Belhotel Rainforest offers 161 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels.

Bathrooms include slippers, complimentary toiletries, and toothbrushes and toothpaste. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Swiss-Belhotel Rainforest features an outdoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site.

Swiss-Belhotel Rainforest has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
The Oak Restaurant - This restaurant specializes in Indonesian cuisine and serves breakfast, lunch, and dinner.
Lobby Lounge - This bar serves light fare only.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: IDR 120,000 for adults and IDR 60,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Lounge
  • The Oak Restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 350000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 120000 for adults and IDR 60000 for children
  • Airport shuttle fee: IDR 150000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Masks are required at the property for guests without COVID-19 vaccination

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Swiss-Belhotel Rainforest Hotel Legian
Swiss-Belhotel Rainforest Legian
Swiss-Belhotel Rainforest Hotel Kuta
Swiss-Belhotel Rainforest Hotel
Swiss-Belhotel Rainforest Kuta
Swiss-Belhotel Rainforest
Swiss-Belhotel Rainforest Bali/Kuta

Swiss-Belhotel Rainforest Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 72 out of 249 reviews" "
Rating 8 - Good. 124 out of 249 reviews" "
Rating 6 - Okay. 34 out of 249 reviews" "
Rating 4 - Poor. 11 out of 249 reviews" "
Rating 2 - Terrible. 8 out of 249 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

fiza

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would never stay here. I wouldn’t recommended anyone stay here. From the day we got there , I started crying because of how awful the place was. I was trying to cancel , but wasn’t able to do so. The place was disgusting , not clean even though housekeeping had apparently cleaned the rooms. The sheets were stained , the bathroom , everything. I dreaded coming back to the place every time. Same with my family. The staff wouldn’t understand anything I was saying (yes I know the language barrier , but I was using google translate and showing them what I was saying). They tried to charge me for laundry , when they initially told me it was for free. They would mess up the food that we ordered, after it happened three times we gave us ordering food. I know it looks good online , but looks nothing like that in person. Take it from one persons mistake please
Stayed 13 nights in Aug 2024

10/10 Excellent

Christian

Stayed 1 night in Feb 2024

10/10 Excellent

Saunak

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quite hotel
Efficient hotel with polite staff, everything works. About 2 Km from Kuta beach, so quite place. Restaurant food is great.
Stayed 1 night in Jan 2024

8/10 Good

Suzana

Traveled with partner
Liked: Cleanliness, staff & service
The staff and service was outstanding we really enjoyed the hospitality. The hotel is located on a busy major road but when inside you couldn’t hear any of the traffic noise. we caught a taxi everywhere. It’s a good stop over hotel if passing through. The hotel itself needs updating and upgrading. Worn and stained carpets in the corridors chipped doors and skirting’s loose floor board around the pool the room needed a proper bar fridge. it was clean and the room was large and comfortable. Overall we enjoyed our stay but it’s not a luxury resort it’s a good working hotel

10/10 Excellent

Kamia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2023

8/10 Good

David

Liked: Staff & service, room comfort
Nice and relaxing stay
Our stay was good the people were very nice and polite and willing to please can’t fault them.the only thing was the breakfast the coffee was only percolated too strong for me the apple juice was so watered down it wasn’t nice the sweetener sachets was wet it wouldn’t come out but apart from that our stay was nice the bed was very comfy and the pillows were great thank you
Stayed 5 nights in Aug 2023

6/10 Okay

Chin Yung Vanessa

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
It’s not very clean. There were a lot of mold in the bathroom. They need to clean the place and all the cracks down with bleach .

8/10 Good

Bruce

Liked: Cleanliness, staff & service
Would have preferred to be closer to the action, but there were other options that were just as good.
Stayed 7 nights in Jul 2023

4/10 Poor

Blanca

Stayed 4 nights in Jul 2023

10/10 Excellent

Agnes, Badung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 1 night in Jul 2023

10/10 Excellent

Affaq

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff who made the stay all the more worth while.

10/10 Excellent

GARY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very nice place Great rooms we had Good value I enjoyed my stay there
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Like grandparents, sweet but outdated
The best thing about the hotel is the friendly staff that always greets you with a smile. Aside from that, the place needs a “facelift” and I personally didn’t love the location as I couldn’t easily walk around. It’s easier if you rent a scooter or grab everywhere though. Overall, I had a great treatment and I can’t really complain.
View of the reception
Behind the reception
I got a room upgrade due to some issues in the previous one
Stayed 9 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is rated as a 4 star venue, it is not maybe 2.5 rooms are in poor condition, furniture badly in need of repairs and re-painting, bathroom shower needs good clean. No toiletries except soap and toothbrush, only 2 towels no faces or hand towels. Companion shows safe in room and bathrobes not in room Pool area no atmosphere only 2 set of chairs and about 6 bean bags Front desk staff very good always remembered name and booked taxis. Food was OK did not have breakfast so can not comment. Noisy rooms when furniture is moved around in rooms each side or above. Stayed at other Swissbel Resorts will not stay at this one again. Recommend they provide arm chairs in rooms as only one desk chair is provided
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Stayed 4 nights in Jul 2019

10/10 Excellent

Mish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and beyond
I had a lovely stay at the rainforest, it’s and absolutely stunning lush setting in a very convenient locations. Whilst having lunch at the Bule Bar, the owner was with a photography crew taking promo pictures. As I was in the background, he offered me a complimentary spa treatment. I returned to my room later in the day to a hand writer note and business card with the offer. Such a lovely gesture and the massage was absolute heaven. I will most definitely be returning.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Quiet but a little dark in placesbasically for Indonesian people
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very very nice receptionist so please be patient with them, they are out there trying to give us the best service. Good security as well.
Stayed 4 nights in Dec 2018

6/10 Okay

Verified traveler

Stayed 2 nights in Dec 2018

10/10 Excellent

Erwin, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Great food. Staff were good. Affordable price!
Stayed 4 nights in Oct 2018

10/10 Excellent

monika

I use this hotel over and over, the suite is spacious, the beds are comfy. Breakfast good. It's not in the center, good for business
Stayed 4 nights in Aug 2018

8/10 Good

gray1, adelaide sth australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel well situated for business
Stayed 5 nights in May 2018