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Kuzuma Vacation Packages

Would stay again had a lot of fun and it was away from the craziness for the bigger cities

I am not sure what was the smell but my room smelled like sweat and armpit we were hardly in the room but once we got there the stench would come back the hotel offered to move us but we had so much stuff that we decided to just deal with it

Very family friendly and close to everything. The staff was so welcoming and accommodating.

I really enjoyed this hotel, from the view, to the quietness to the art gallery! My only complaint are the walking directions from Google Maps! It’s actually much easier to navigate once you understand the elevated pedestrian walkway and the connected Shiodome and Shimbashi stations. Very comfortable room with nice amenities. I was very comfortable!

Very nice

Beautiful hotel with caring, attentive staff. Extremely well located for Shinjuku and therefore central Tokyo and anything you can get to on the subway. All staff spoke excellent English. 5 tips: 1) Likely the last stop on your journey to the hotel will be Shinjuku station. For the uninitiated, this can be incredibly difficult to find an exit for, especially if you are jetlag and tired. Follow any signs you can see towards West Gate or West Concourse. Finally, leave via the west exit which is down a small flight of stairs. If you end up going round in circles coming in and out of ticket barriers that is understandable, and just pick any exit you can see or be directed to And and then navigate on the street level. When you leave the hotel fir the first time to use the subway, remember where the closest entrance is and that will be your exit next time. 2) Get the Premier Grand rooms if you can as these include a lounge with its own quieter check in/out, breakfast area and all day snacks/drinks to have in or takeaway. There is another lounge cafe type place in the south tower but it’s not as good. 3) not mentioned by staff but there is a 7-11 in the Basement-2 floor at the far end. 7-11 Japan sells great food with good service, it’s not like in the USA ;-) 4) the pool is outdoor and only open seasonally 5) breakfast is quieter in the lounge if you get a Premier Grand room, though the basement restaurant serves earlier at 6am if you want an early start. A great stay

Very Impressive hotel and amazing food.