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Dorsett Tsuen Wan, Hong Kong

4.0 star property

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Photo gallery for Dorsett Tsuen Wan, Hong Kong

Indoor pool, seasonal outdoor pool, lifeguards on site
Exterior
Deluxe Triple Room | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
Lobby
Garden

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
28 Kin Chuen Street, Kwai Chung, Kwai Chung
  • Nina Towers
    ‪2 min drive‬
  • Tsuen Wan Plaza
    ‪2 min drive‬
  • Hong Kong Disneyland® Resort
    ‪17 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪25 min drive‬

Room options

View all photos for Family Triple Room

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Family Triple Room

  • 248 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Standard Double or Twin Room

  • 140 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Family Quad Room

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Deluxe Family Quad Room

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Superior Room

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Deluxe Triple Room

  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Suite with Sofa Bed

Family Suite with Sofa Bed | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Family Suite with Sofa Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Deluxe Room

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Greenery Room

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Greenery Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Dorsett Tsuen Wan, Hong Kong

4-star Kwai Chung hotel connected to a shopping center, close to Shing Mun Country Park
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a seasonal outdoor pool.
Dorsett Tsuen Wan, Hong Kong offers 546 air-conditioned accommodations with safes and slippers. 40-inch flat-screen televisions come with satellite channels. This Kwai Chung hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (complimentary) are also available.
An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. In addition to a seasonal outdoor pool and a children's pool, Dorsett Tsuen Wan, Hong Kong provides an indoor pool and a 24-hour fitness center. This family-friendly hotel also offers a vending machine, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge.

Dorsett Tsuen Wan, Hong Kong has designated areas for smoking.

A hosted evening meal is available for a surcharge daily (reservations required).
Dorsett Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (HKD 380 per day)
  • Valet parking on site (HKD 380 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: HKD 140.80 for adults and HKD 140.80 for children
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of HKD 9,999; reservation required

Restaurants on site

  • Dorsett Cafe

Things to do

  • 24-hour gym
  • Children's club
  • Children's pool
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Children's toys
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s swimming pool is open from 8 AM to noon and from 1-6:30 PM.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 27 to September 27:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 350 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 500.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 140.8 for adults and HKD 140.8 for children
  • Self parking fee: HKD 380 per day
  • Valet parking fee: HKD 380 per day
  • Rollaway bed fee: HKD 350 per day
  • Hosted evening meal: HKD 9999

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The seasonal pool will be open from April to December
Pool access available from 8:00 AM to 6:00 PM

Property is also known as

Dorsett Hotel Tsuen Wan Hong Kong
Dorsett Tsuen Wan Hong Kong
Dorsett Tsuen Wan Hong Kong Hotel
Dorsett Tsuen Wan Hong Kong
Dorsett Tsuen Wan, Hong Kong Hotel
Dorsett Tsuen Wan, Hong Kong Kwai Chung
Dorsett Tsuen Wan, Hong Kong Hotel Kwai Chung

Dorsett Tsuen Wan, Hong Kong Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 321 out of 1001 reviews
Rating 8 - Good. 428 out of 1001 reviews
Rating 6 - Okay. 145 out of 1001 reviews
Rating 4 - Poor. 71 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

soon

Stayed 10 nights in Nov 2024

10/10 Excellent

Daniel, Port Coquitlam

Stayed 6 nights in Nov 2024

8/10 Good

Chao Kai Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is well maintained and there's a direct bus to the airport. The immediate surroundings of the hotel are not so nice but there are regular shuttle services to well connected malls.
Stayed 3 nights in Nov 2024

8/10 Good

Wendy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The carpet looked like clean, but my daughter and I were itchy and had some rash around our foot. All of the house keepers were very nice,.I told them our situation, they cleaned our room instantly. They bathroom looked good, but when you had a shower, you will find that the floor of the shower area is little slippy. It obviously showed that the house keepers didn't do the cleaning as a routine or they kipped some rountine cleaning. When I asked some questions to the front desk staff, they were willing to answer me, but without any facial expressions. They looked like robots to answer me. Maybe it's a normal attitude in Hong Kong. I do want to tell them that as a front desk staff, you maybe the first image of Hong Kong. I went to swimming with my daughter, the staff were very nice. I love the environment. I can't imagine that we can have chances to swim in this small hotel. This hotel offered shuttle bus service, it's very convenient. And also, the shuttle bus driver was very nice.
Stayed 7 nights in Oct 2024

8/10 Good

Sherman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

HELEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
thank you for running a good operation
the shuttle bus are 100% on time.Drivers very polite and patient and kind. i am not into having service in the room. please ask the cleaning ladies to stop asking whenever they see me. Understand they are just being professional but I just dont want to be bothered. But really appreciate them too. oh, btw, 500 rooms (?) of people... may be give us more than 3 washers and dryers... lol.
Stayed 10 nights in Nov 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

4/10 Poor

Patrick

Traveled with family
Stayed 4 nights in Nov 2024

8/10 Good

Kat Man

Liked: Cleanliness, property conditions & facilities
Stayed 15 nights in Nov 2024

8/10 Good

Chin Pang,

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is acceptable but more rooms are needed for cleanliness of carpet and toilet
Stayed 7 nights in Nov 2024

8/10 Good

Ansen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and well organized hotel with good room cleaning and polite services. nice shower space. convenient free shuttle bus and schedules.
Stayed 5 nights in Nov 2024

8/10 Good

ZHI WEI

Liked: Cleanliness
Stayed 7 nights in Nov 2024

8/10 Good

Yuen Yau Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地理方便，環境舒適，應有盡有
Stayed 19 nights in Oct 2024

6/10 Okay

Cesar

Traveled with partner
Disliked: Amenities, property conditions & facilities
The hotel is located by nearby sites. The staff does not speak English but you can use Google translate to work your way around it. The hotel does look old.
Stayed 3 nights in Nov 2024

10/10 Excellent

June

Stayed 18 nights in Oct 2024

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and location
Stayed 2 nights in Nov 2024

8/10 Good

Kwok Kuen

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

4/10 Poor

Lilian

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The room was not clean and ventilation poor. The a/c was blowing out air all night. The shower box is leaking and wet the floor outside the bathroom. The floor near the entrance of the room is not covered with any flooring but just concrete base. The room is said to have 150 sq ft but it seems not. I would say it is the poorest quality I ever have with expedia.
Stayed 2 nights in Nov 2024

10/10 Excellent

Terence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free shuttle to Kwai Fong MTR station, only 8 minutes walk to Tai Wo Hou station, only 5 minutes walk to Kwai Chun shopping mall, there are lots of places to shops and restaurants and supermarkets.
Stayed 4 nights in Oct 2024

6/10 Okay

Jeannie

Okay for the money
Location was abit far from shopping even though they had shuttle to the nearest mall but the frequency wasn’t that great, can improve on that. We had a free breakfast for one, but it wasn’t that desirable, so we only ate once. We stayed for 4 nights, Not enough space for clothing and the room was small… ok for Hk!!!
Stayed 5 nights in Nov 2024

10/10 Excellent

chandrawattie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great,friendly and helpful staff, breakfast was excellent, I would definitely recommend this hotel .
Stayed 9 nights in Oct 2024

8/10 Good

Pig Wa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not so convenient location. Even with shuttle service, it's still a bit hard to travel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tsz Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team members we met were genuinely nice and made an effort to resolve our tiny problem.
Stayed 6 nights in Oct 2024

10/10 Excellent

kwok yue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

daren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice quiet hotel.. Will be coming back again.
Stayed 6 nights in Oct 2024