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ANA Crowne Plaza Kyoto by IHG

4.0 star property

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Photo gallery for ANA Crowne Plaza Kyoto by IHG

Traditional Japanese-style building with a curved roof and serene water feature.
Relax in style at our elegantly designed bar, featuring a long counter and comfortable seating.
Experience the unique lobby featuring a striking central decorative piece, comfortable sofas, and warm carpeting.
Enjoy meals in this stylish dining area with a long table and comfortable seating.
Step into the inviting lobby, featuring a cozy seating area with a round table and two chairs, and a staircase leading to an upper level.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • Room service
  • Housekeeping

Explore the area

Map
Nijojo-Mae Horikawa-Dori, Nakagyo, Kyoto, Kyoto, 604-0055
  • Nijō Castle
    ‪4 min walk‬
  • Shijo Street
    ‪12 min walk‬
  • Nishiki Market
    ‪18 min walk‬
  • Osaka (ITM-Itami)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds (Castle View, Minifridge)

1 bedroom, down comforters, desk, blackout drapes

Standard Room, 2 Twin Beds (Castle View, Minifridge)

8.6 out of 10
Excellent
(4 reviews)
  • 296 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Smoking

1 bedroom, down comforters, desk, blackout drapes

Standard Room, 1 King Bed, Smoking

  • 296 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (with Air Purifier)

Standard Room, 1 Double Bed (with Air Purifier) | 1 bedroom, down comforters, desk, blackout drapes

Standard Room, 1 Double Bed (with Air Purifier)

  • 296 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds (Castle View, Air Purifier)

Premium Room, 2 Twin Beds (Castle View, Air Purifier) | 1 bedroom, down comforters, desk, blackout drapes

Premium Room, 2 Twin Beds (Castle View, Air Purifier)

  • 603 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, down comforters, desk, blackout drapes

Standard Room, 1 King Bed

7.0 out of 10
Good
(6 reviews)
  • 296 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Stocked Minibar)

Standard Room, 2 Twin Beds (Stocked Minibar) | 1 bedroom, down comforters, desk, blackout drapes

Standard Room, 2 Twin Beds (Stocked Minibar)

  • 296 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Castle View)

Standard Room, 1 King Bed (Castle View) | 1 bedroom, down comforters, desk, blackout drapes

Standard Room, 1 King Bed (Castle View)

8.6 out of 10
Excellent
(4 reviews)
  • 296 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Electric curtain)

Standard Room, 2 Twin Beds (Electric curtain) | 1 bedroom, down comforters, desk, blackout drapes

Standard Room, 2 Twin Beds (Electric curtain)

10.0 out of 10
Exceptional
(1 review)
  • 296 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Smoking

1 bedroom, down comforters, desk, blackout drapes

Standard Room, 2 Twin Beds, Smoking

  • 296 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Smoking

1 bedroom, down comforters, desk, blackout drapes

Standard Room, 1 Double Bed, Smoking

  • 296 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, down comforters, desk, blackout drapes

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(5 reviews)
  • 296 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, Multiple Beds, Smoking

1 bedroom, down comforters, desk, blackout drapes

Premium Room, Multiple Beds, Smoking

  • 646 sq ft
  • Sleeps 5
  • 5 Twin Futons

View all photos for Standard Room

1 bedroom, down comforters, desk, blackout drapes

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • 296 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room (Upgraded)

  • 603 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 2 Twin Beds (Castle View)

Junior Suite, 2 Twin Beds (Castle View) | 1 bedroom, down comforters, desk, blackout drapes

Junior Suite, 2 Twin Beds (Castle View)

  • 474 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Top Floor, Walk-in Shower)

Standard Room, 2 Twin Beds (Top Floor, Walk-in Shower) | 1 bedroom, down comforters, desk, blackout drapes

Standard Room, 2 Twin Beds (Top Floor, Walk-in Shower)

  • 296 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds

1 bedroom, down comforters, desk, blackout drapes

Standard Room, Multiple Beds

7.4 out of 10
Good
(10 reviews)
  • 296 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 2 Twin Beds (Humidifier)

1 bedroom, down comforters, desk, blackout drapes

Standard Room, 2 Twin Beds (Humidifier)

9.6 out of 10
Exceptional
(5 reviews)
  • 296 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Humidifier)

1 bedroom, down comforters, desk, blackout drapes

Standard Room, 2 Twin Beds (Humidifier)

8.2 out of 10
Very good
(13 reviews)
  • 296 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Accessible

1 bedroom, down comforters, desk, blackout drapes

Standard Room, 2 Twin Beds, Accessible

  • 296 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, Multiple Beds

1 bedroom, down comforters, desk, blackout drapes

Premium Room, Multiple Beds

  • 646 sq ft
  • Sleeps 5
  • 5 Twin Futons

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | 1 bedroom, down comforters, desk, blackout drapes

Premium Room, 2 Twin Beds

  • 603 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (with Humidifier)

1 bedroom, down comforters, desk, blackout drapes

Standard Room, 1 Double Bed (with Humidifier)

10.0 out of 10
Exceptional
(1 review)
  • 296 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds (Castle View)

Premium Room, 2 Twin Beds (Castle View) | 1 bedroom, down comforters, desk, blackout drapes

Premium Room, 2 Twin Beds (Castle View)

  • 603 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Top Floor)

Standard Room, 2 Twin Beds (Top Floor) | 1 bedroom, down comforters, desk, blackout drapes

Standard Room, 2 Twin Beds (Top Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • 296 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Castle View, Walk-in Shower)

Standard Room, 2 Twin Beds (Castle View, Walk-in Shower) | 1 bedroom, down comforters, desk, blackout drapes

Standard Room, 2 Twin Beds (Castle View, Walk-in Shower)

  • 296 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Castle View, Minifridge)

Standard Room, 1 King Bed (Castle View, Minifridge) | 1 bedroom, down comforters, desk, blackout drapes

Standard Room, 1 King Bed (Castle View, Minifridge)

  • 296 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor) | 1 bedroom, down comforters, desk, blackout drapes

Standard Room, 1 King Bed (Top Floor)

  • 296 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Stocked Minibar)

Standard Room, 1 King Bed (Stocked Minibar) | 1 bedroom, down comforters, desk, blackout drapes

Standard Room, 1 King Bed (Stocked Minibar)

8.0 out of 10
Very good
(1 review)
  • 296 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

ANA Crowne Plaza Kyoto by IHG

4-star hotel in Central Kyoto
Along with an indoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a sauna, a coffee shop/cafe, and a hot tub are onsite.
ANA Crowne Plaza Kyoto by IHG offers 291 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. LED televisions come with satellite channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna.
In addition to an indoor pool, ANA Crowne Plaza Kyoto by IHG provides a hot tub and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

10 meeting rooms are available. This Kyoto hotel also offers multilingual staff, gift shops/newsstands, and dry cleaning/laundry services. A train station pick-up service and a train station drop-off service are complimentary for guests.

ANA Crowne Plaza Kyoto by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
ANA Crowne Plaza Kyoto by IHG has a restaurant serving lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free train station pick-up and drop-off shuttle from 8:00 AM to 7:30 PM
  • Train station shuttle at scheduled times
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,800 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels
  • Pay movies

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Pool fee: JPY 1650 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Breakfast rate categories do not include breakfast for children. A separate breakfast fee may apply to extra persons below 18 years and is payable onsite.
Rooms with 2 single beds can accommodate 3 guests; an extra bed will be provided if the 3rd guest is 13 or older. Guests under 13 years old are not provided with an extra bed and must share a bed with an adult. If an extra bed is required for the 3rd guest (under age 13), the booking must be for 3 adults instead of 2 adults and 1 child.

We should mention

Pool access available from 1:00 PM to 9:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ANA Crowne Plaza Hotel Kyoto
ANA Crowne Plaza Kyoto
ANA Kyoto
Crowne Plaza ANA Kyoto
Crowne Plaza Kyoto
Kyoto ANA
Kyoto ANA Crowne Plaza
Kyoto Crowne Plaza
Ana Hotel Kyoto
Kyoto Ana Hotel
ANA Crowne Plaza Kyoto Hotel
ANA Crowne Plaza Hotel
ANA Crowne Plaza
ANA Crowne Plaza Kyoto
ANA Crowne Plaza Kyoto by IHG Hotel
ANA Crowne Plaza Kyoto by IHG Kyoto
ANA Crowne Plaza Kyoto an IHG Hotel
ANA Crowne Plaza Kyoto by IHG Hotel Kyoto

ANA Crowne Plaza Kyoto by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 468 out of 1000 reviews
Rating 8 - Good. 360 out of 1000 reviews
Rating 6 - Okay. 100 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

JIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ana Crown Plaza Hotel is located in a quite area and is not far from Kyoto main train station. We like this lovely hotel because the friendly and knowledgeable of Bell Captains- answered our questions and provided great recommendations of places to visit and the hotel is neat and provides great breakfast buffet. Moreover, the majestic Nijo Castle is just cross street of the hotel.
Stayed 2 nights in Mar 2025

8/10 Good

James Robert Graham

Liked: Cleanliness, staff & service, amenities
A bit dated but it’s ok and clean. Decent size rooms Free shuttle from and to station every day Pool is big and warm but the steps into it are like bars so not good if you have mobility issues Spa and pool you need to pay for every day. Drinks and food expensive but plenty choices nearby. Try lemon soar short walk away!
Stayed 5 nights in Apr 2025

10/10 Excellent

Conner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Matthew

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Old hotel in need of bringing up to date.

Old hotel in need of a revamp. Good, comfy beds and fresh clean bedding. Nice service overall and lovely staff but given wrong room at check in but they sorted it out quickly. Good location and reasonable value for money
Stayed 1 night in Apr 2025

10/10 Excellent

Andres

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location by the Nijo Castle. Great food in the hotel and nearby.
Stayed 3 nights in Apr 2025

10/10 Excellent

Roy

Stayed 3 nights in Sep 2024

6/10 Okay

Rejon

Traveled with family
Liked: Cleanliness
Disliked: Amenities
We didn’t get an explanation of the amenities at the hotel so we didn’t use them. We asked about them, even my second guest asked about them, and were informed we’d have to go to each amenity space to find out more. This is a deal breaker since my guest is physically disabled!! Also, the room we were in seemed really old, carpet in the bathroom old, which meant that it also smelled really old and didn’t come with any handicap additions for my second guest. Were a little surprised it’s marked as a 4 star hotel, when the previous 3 star hotel we had just stayed in provided a more luxurious experience.
Stayed 7 nights in Mar 2025

8/10 Good

Callen, West Des Moines

Liked: Cleanliness, staff & service, amenities
Nice place. A little dated.
Stayed 3 nights in Mar 2025

4/10 Poor

Hernando

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

6/10 Okay

AnneLiese

Stayed 2 nights in Mar 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

SHAHLA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was one of the best place i have been
Stayed 4 nights in Mar 2025

10/10 Excellent

BENJAMIN

Liked: Cleanliness
Stayed 3 nights in Feb 2025

2/10 Terrible

Jose

Disliked: Staff & service
I spent 2 nights and rented 3 rooms for my Aunt, Uncle and cousin. My uncles room unfortunately did not have good heating and was freezing inside the room. The staff was able to get a heater for the room but it’s wasn’t enough to significantly heat the room. Being next to the castle was nice but dining options around the area is somewhat limited unless you want to dine at the expensive restaurants in the hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Olivia, Daly City, CA

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a four star property. It is a one star property. The first room was something out of Skid Row. Filthy carpet and worn furniture reeking of smoke. The staff will not help you and will ignore you if you complain about the smoke citing fully booked. Only when Expedia escalations got involved, did they finally move me and my child to a better room. However, the room was still periodically filled with smoke due to an unenforced smoking policy. For two rooms for a family, we changed rooms seven times in a four day period. Avoid being on the 4th floor since the ventilation is shared third floor which is the smoking floor. The staff is unhelpful and unkind. They treated us like trash even though we paid $2k for our rooms. Horrid place.
Stayed 4 nights in Dec 2024

2/10 Terrible

Illya

Stayed 3 nights in Dec 2024

10/10 Excellent

Feng

Stayed 1 night in Dec 2024

10/10 Excellent

Naveed

Stayed 1 night in Dec 2024

10/10 Excellent

Vinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great place to stay.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Convenient stay

This hotel is kind of old but the location is very convenient. You can just walk within 5 minutes to Nijo-jo castle.
Stayed 3 nights in Nov 2024

10/10 Excellent

Peter, Shifnal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best decision was to stay here it was great to relax in a comfortable environment so close to airport. Was a 5 min walk to airport which is all covered and if needed right by train as well
Stayed 9 nights in Nov 2024

6/10 Okay

Kirk

Traveled with family
Liked: Staff & service
Known Hotel in a nice area of Kyoto. Hotel is older and could use an upgrade in the future. I asked for a non smoking room however the room smelled like smoke, especially in the Bathroom. I mentioned it to the hotel and they commented the smoking floor was a couple of levels below me so the smoke/smell must be coming up the vent from below. Shower/Tub could use a deep clean.
Stayed 3 nights in Nov 2024

6/10 Okay

NORIKO

Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth, Tulsa

Stayed 4 nights in Oct 2024