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Banyan Tree Higashiyama Kyoto

5.0 star property

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Photo gallery for Banyan Tree Higashiyama Kyoto

Minibar, in-room safe, soundproofing, iron/ironing board
Property video
Banyan Onsen Retreat King | Minibar, in-room safe, soundproofing, iron/ironing board
Garden
Onsen Retreat King | Minibar, in-room safe, soundproofing, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Gym
  • Housekeeping
  • Breakfast included
  • Spa
$1,097
Nov 3 - Nov 4

Explore the area

View in a map
7 Seikanji Ryozan-Cho, Higashiyama-Ward, Kyoto, 6050861
  • Place, Kiyomizu Temple
    ‪3 min walk‬
  • Place, Yasaka Shrine
    ‪9 min walk‬
  • Place, Nishiki Market
    ‪3 min drive‬
  • Airport, Osaka (ITM-Itami)
    ‪45 min drive‬

Room options

View all photos for Serenity King

Minibar, in-room safe, soundproofing, iron/ironing board

Serenity King

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Serenity Twin

Minibar, in-room safe, soundproofing, iron/ironing board

Serenity Twin

  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Serenity King

Grand Serenity King | Minibar, in-room safe, soundproofing, iron/ironing board

Grand Serenity King

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Serenity Twin

Minibar, in-room safe, soundproofing, iron/ironing board

Grand Serenity Twin

  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Wellbeing Sanctuary King

Wellbeing Sanctuary King | Minibar, in-room safe, soundproofing, iron/ironing board

Wellbeing Sanctuary King

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Wellbeing Sanctuary Twin

Wellbeing Sanctuary Twin | Minibar, in-room safe, soundproofing, iron/ironing board

Wellbeing Sanctuary Twin

  • 592 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Onsen Retreat King

Onsen Retreat King | Minibar, in-room safe, soundproofing, iron/ironing board

Onsen Retreat King

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Onsen Retreat Twin

Onsen Retreat Twin | Minibar, in-room safe, soundproofing, iron/ironing board

Onsen Retreat Twin

  • 592 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Onsen Retreat King

Grand Onsen Retreat King | Minibar, in-room safe, soundproofing, iron/ironing board

Grand Onsen Retreat King

  • 629 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Onsen Retreat Twin

Grand Onsen Retreat Twin | Minibar, in-room safe, soundproofing, iron/ironing board

Grand Onsen Retreat Twin

  • 629 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Banyan Onsen Retreat King

Banyan Onsen Retreat King | Minibar, in-room safe, soundproofing, iron/ironing board

Banyan Onsen Retreat King

  • 801 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Banyan Tree Higashiyama Kyoto

5-star hotel in Higashiyama Ward
This smoke-free hotel features a full-service spa, a restaurant, and a 24-hour fitness center. Free Japanese breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms, and concierge services. Change of towels is available on request.
Banyan Tree Higashiyama Kyoto offers 52 air-conditioned accommodations with minibars and safes. 52-inch flat-screen televisions come with digital channels.

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include deep-tissue massages, Thai massages, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs, a sauna, and a steam room. The spa is open daily.

Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas. The ryokan bathing area is open from 6:00 AM to 11:00 PM. There are indoor/outdoor hot springs open between 6:00 AM and 11:00 PM. The temperature in the hot springs is set to 41°F.

In addition to a full-service spa, Banyan Tree Higashiyama Kyoto features hot springs and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers a garden, concierge services, and dry cleaning/laundry services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Banyan Tree Higashiyama Kyoto is a smoke-free property.

A complimentary Japanese breakfast is served each morning between 7:00 AM and 10:30 AM.
Banyan Tree Higashiyama Kyoto has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking (max 6 spaces per unit)

Food and drink

  • Free Japanese breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor/outdoor hot spring

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Hot springs open from 6:00 AM - 11:00 PM
  • Hot springs water temperature - 41 ºF
  • Indoor/outdoor hot spring
  • Public bath open from 6:00 AM - 11:00 PM
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • Elevator (39 inch wide door)

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Hot springs access available from 6:00 AM to 11:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in

Property is also known as

Banyan Tree Higashiyama Kyoto Hotel
Banyan Tree Higashiyama Kyoto Kyoto
Banyan Tree Higashiyama Kyoto Hotel Kyoto

Reviews

Banyan Tree Higashiyama Kyoto Reviews

9.2

Wonderful

9.8/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 23 out of 30 reviews
Rating 8 - Good. 4 out of 30 reviews
Rating 6 - Okay. 1 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 1 out of 30 reviews

Reviews

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
INCREDIBLE PEOPLE AND SERVICE.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Great location. Nice and new.
Stayed 4 nights in May 2025

10/10 Excellent

fabio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem perfectly placed along a bamboo forest

My favorite part of my 21 day journey was Kyoto and the Banyan Tree Higashiyama. The hotel was perfectly located and the check in was enjoyable. My room was stunning and a wonderful refuge after spending the day waking and hiking around the sacred temples of Kyoto. I liked how I could customize my room with the screens and the different lighting options in the room. Breakfast was perfectly presented each morning.
Stayed 3 nights in Dec 2024

10/10 Excellent

Victoria

Stayed 2 nights in Nov 2024

6/10 Okay

Stephanie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This is a newer hotel. The location is a little difficult for walking to or from- taxis do not come by so we had to walk down to them each time. Think they haven’t found this hotel in the map yet. Room was lovely with fabulous views. The staff was what brought our rating of this hotel down, from the minute we arrived we felt unwelcome and staff was spotty the entire stay. I could say more, but we stayed at 2 other hotels during our visit to Kyoto and their service was impeccable. This hotel, from a service prospective, was far from a 5 star experience; or an experiences we’ve had at other Banyan properties
Stayed 2 nights in Nov 2024

4/10 Poor

DO KYUNG

Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

bita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully designed property
Stayed 3 nights in Oct 2024

10/10 Excellent

KLAUS

Stayed 1 night in Sep 2024

10/10 Excellent

Sedrak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property.
Stayed 1 night in Oct 2024

10/10 Excellent

ARATA

Stayed 1 night in Jul 2025

10/10 Excellent

HSIAOTING

Stayed 1 night in Apr 2025

10/10 Excellent

GWONHYEOK

Stayed 4 nights in Mar 2025

8/10 Good

Koji

Liked: Cleanliness, property conditions & facilities, room comfort

景色最高、ルームサービスダメ

ルームサービスが最悪 メニューが少ない、おいしくない、遅い
Stayed 1 night in Feb 2025

10/10 Excellent

Fanny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

4박 후기

최근 오픈한 호텔로, 반얀트리 브랜드에 대한 기대치를 충족하기에는 다소 부족한 부분이 있었습니다. 직원들은 대체로 친절했으나, 5성급 특급 호텔에서 기대되는 세심하고 전문적인 서비스 수준과는 거리가 있었습니다. 레스토랑의 식사는 무난한 편에 그쳤으며, 인룸 다이닝 메뉴는 선택의 폭이 매우 제한적이었습니다. 리조트형 시설이 아닌 만큼 공용 온천장은 크기가 작고 다만 객실과 온천장 이동은 편리한 동선이였습니다. 온천 객실은 일반 객실과 구분되니 예약시 사전 확인이 필수적입니다. 피트니스 센터 역시 공간이 협소하고 답답하게 느껴졌습니다. 넓은 로비 공간 외에는 눈에 띄는 특징이 없었으며, 객실 수가 적어 조용하긴 하지만 호텔 내부 공간이 전반적으로 좁아 여유로운 분위기를 기대하기 어려웠습니다. 객실은 지나치게 건조하여, 가습 효과를 위해 욕조에 물을 받아도 큰 효과가 없었고, 난방기를 꺼도 여전히 건조했습니다. 특히 숙면 후 목이 따가울 정도로 불편함이 있었습니다. 호텔의 가장 큰 장점은 청수사 인근에 위치해 고즈넉한 분위기를 즐길 수 있다는 점이지만, 다른 지역으로의 접근성이 떨어지고, 주변에 편의시설이 부족해 불편했습니다. 또한, 교토 택시 기사들조차 위치를 잘 몰라 Park Hyatt를 기준으로 설명해야만 찾아갈 수 있었습니다. 다만, 오픈 초기 호텔답게 모든 시설이 매우 깨끗하고 청결했던 점은 인상적이었습니다.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ding-Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

ADRIANA

Stayed 3 nights in Nov 2024

10/10 Excellent

Stella Y S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

yasuo

Stayed 1 night in Oct 2024