Cross Hotel Kyoto

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Cross Hotel Kyoto

Exterior detail
Front of property - evening/night
[NON SMOKING] Premium Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes
Breakfast, lunch, dinner served; Mediterranean cuisine
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031
  • Kiyamachi Street
    ‪1 min walk‬
  • Kawaramachi Street
    ‪1 min walk‬
  • Pontocho Alley
    ‪1 min walk‬
  • Osaka (ITM-Itami)
    ‪64 min drive‬

Room options

[NON SMOKING] Standard Double Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

[NON SMOKING] Premium Suite

  • 818 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

[NON SMOKING] Japanese Suite

  • 753 sq ft
  • Sleeps 7
  • 2 Large Twin Beds

[NON SMOKING] Standard King Room

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

[NON SMOKING] Deluxe King Room

  • 366 sq ft
  • Sleeps 4
  • 1 King Bed

[NON SMOKING] Accessible Twin

  • 322 sq ft
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Deluxe Corner Twin Room

  • 441 sq ft
  • Sleeps 5
  • 2 Twin Beds

[NON SMOKING] Deluxe Corner King Room

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

[NON SMOKING] Deluxe Family Twin Room

  • 506 sq ft
  • Sleeps 6
  • 2 Twin Beds

[NON SMOKING] Deluxe Twin Room

  • 344 sq ft
  • Sleeps 5
  • 2 Twin Beds

[NON SMOKING] Deluxe Twin Room Plus

  • 398 sq ft
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Superior Twin Room with Sofa bed

  • 323 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

[NON SMOKING] Standard Twin Room

  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Standard Queen Room

  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed

[NON SMOKING] Superior Twin Room

  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Superior King Room

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Cross Hotel Kyoto

3.5-star hotel in Karasuma
This hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Cross Hotel Kyoto offers 301 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and toilets with an electronic bidet. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Kyoto hotel also offers multilingual staff, concierge services, and laundry facilities.

Cross Hotel Kyoto has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
KIHARU Brasserie - This brasserie specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Cross Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1028 out of 1264 reviews" "
Rating 8 - Good. 193 out of 1264 reviews" "
Rating 6 - Okay. 31 out of 1264 reviews" "
Rating 4 - Poor. 6 out of 1264 reviews" "
Rating 2 - Terrible. 6 out of 1264 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here with my family of 4, kids 9 and 12 years old. Good location close to shopping Nishiki market, Pontocho alley for restaurants and the river. Sanjo station nearby provided good access across the city. Free mineral water everyday. Would stay again.

10/10 Excellent

G

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The soaking tub with the bath salts after walking all day was perfect. The cleanliness and quietness of the room was wonderful after such busy days. The ease of finding places to eat nearby, almost at all hours, was invaluable.

10/10 Excellent

Sue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very central with easy access to transport and sights. Very modern hotel and our room was large. Nice touch having access to Japanese tea in the foyer. Would recommend
Stayed 3 nights in Oct 2024

10/10 Excellent

Tyler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean hotel with great location and very friendly staff. Highly recommend!
Stayed 3 nights in Oct 2024

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in good location for walking Gion district. Not a fan of ther breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was beautiful, one of the biggest hotels we stayed at and it was not that expensive for its size. Staff was very helpful and the ambiance was 10/10
Stayed 1 night in Sep 2024

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dzovig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great hotel.
Stayed 6 nights in Oct 2024

10/10 Excellent

???

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024

8/10 Good

Gail

Traveled with family
Liked: Property conditions & facilities
Staff was excellent, room had no view frosted window
Stayed 4 nights in Oct 2024

10/10 Excellent

Nelson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel with great breakfast and great location. Steps to the market and shopping malls, restaurants and bars.
Stayed 3 nights in Oct 2024

10/10 Excellent

Wylie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Location was great! Close to Sanjo station which makes things easy for any time you need to use the train/subway. Quite a few Food/restaurant options nearby. Everything is walking distance which is great. The rooms are smaller than usual, our room didn’t even have a window.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was in a great location with great breakfast options. No coin laundry on site, though they can do your laundry for a fee of about 150 yen per item.
Stayed 3 nights in Oct 2024

10/10 Excellent

Heather

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot if you need a last minute extra night in Kyoto. Affordable and clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, very good size rooms with plenty of amenities! Great location for walking around as well.
Stayed 5 nights in Oct 2024

2/10 Terrible

boyang

Stayed 5 nights in Sep 2024

10/10 Excellent

Zhanpeng

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Cross Hotel for 2 nights. My family loved staying there. The room quality is premium. There are lots of options from the hotel buffet breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

DAVID, Richmond

Stayed 2 nights in Sep 2024

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant
Stayed 4 nights in Oct 2024