Cross Hotel Kyoto

3.5 star property

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Photo gallery for Cross Hotel Kyoto

Exterior detail
Reception
Breakfast, lunch, dinner served; Mediterranean cuisine
Front of property - evening/night
[NON SMOKING] Premium Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031
  • Nishiki Market
    ‪8 min walk‬
  • Kyoto Imperial Palace
    ‪3 min drive‬
  • Kiyomizu Temple
    ‪4 min drive‬
  • Osaka (ITM-Itami)
    ‪64 min drive‬

Room options

[NON SMOKING] Standard Double Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

[NON SMOKING] Premium Suite

  • 818 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

[NON SMOKING] Japanese Suite

  • 753 sq ft
  • Sleeps 7
  • 2 Large Twin Beds

[NON SMOKING] Standard King Room

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

[NON SMOKING] Deluxe King Room

  • 366 sq ft
  • Sleeps 4
  • 1 King Bed

[NON SMOKING] Accessible Twin

  • 322 sq ft
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Deluxe Corner Twin Room

  • 441 sq ft
  • Sleeps 5
  • 2 Twin Beds

[NON SMOKING] Deluxe Corner King Room

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

[NON SMOKING] Deluxe Family Twin Room

  • 506 sq ft
  • Sleeps 6
  • 2 Twin Beds

[NON SMOKING] Deluxe Twin Room

  • 344 sq ft
  • Sleeps 5
  • 2 Twin Beds

[NON SMOKING] Deluxe Twin Room Plus

  • 398 sq ft
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Superior Twin Room with Sofa bed

  • 323 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

[NON SMOKING] Standard Twin Room

  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Standard Queen Room

  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed

[NON SMOKING] Superior Twin Room

  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Superior King Room

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Cross Hotel Kyoto

3.5-star hotel in Downtown Kyoto
This hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Cross Hotel Kyoto offers 301 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and toilets with an electronic bidet. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Kyoto hotel also offers multilingual staff, concierge services, and laundry facilities.

Cross Hotel Kyoto has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
KIHARU Brasserie - This brasserie specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Cross Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1131 out of 1381 reviews
Rating 8 - Good. 202 out of 1381 reviews
Rating 6 - Okay. 35 out of 1381 reviews
Rating 4 - Poor. 6 out of 1381 reviews
Rating 2 - Terrible. 7 out of 1381 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Minh

Stayed 5 nights in Nov 2024

10/10 Excellent

michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Teddi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful surprise! This hotel was beautiful. Large spacious room, all the amenities including a large tub to soak in after a day of exploration. This is a true gem and for the price you can’t beat it!

10/10 Excellent

Julia

Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice!
Great location! Comfortable rooms, great amenities, restaurant food selection, customer service
Stayed 3 nights in Dec 2024

10/10 Excellent

Paige

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 recommend
This hotel was amazing! The bathroom set up was perfect for our large family and walking distance to Nishiki Market
Stayed 4 nights in Dec 2024

10/10 Excellent

francesco

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, walkable to attractions and subway. Recommend getting the breakfast buffet with your room.
Stayed 8 nights in Dec 2024

10/10 Excellent

Olla

Stayed 2 nights in Nov 2024

10/10 Excellent

Lina

Stayed 2 nights in Dec 2024

10/10 Excellent

Patricia, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a very happening area and near a train station for making expiring easy.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kang Ning

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near Pontocho Alley
Friendly and helpful staff. Very clean hotel. Excellent location. Great choice!
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. I always stay here when in Kyoto. All spot on.
Stayed 2 nights in Dec 2024

8/10 Good

Dina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is nice but lacking in amenities
Stayed 2 nights in Nov 2024

10/10 Excellent

Cynamon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Fantastic hotel. Wonderful friendly and helpful staff. Five star breakfast. Perfect location, quiet but close to everything in the heart of the city. We loved it and will definitely recommend and stay again. Beautiful setting.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cynamon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will stay again. Perfect
Perfect location. Quiet but close to everything. Extremely clean and comfortable and had an amazing breakfast. Staff was so friendly and helpful. A complete delight. It was our second time staying here. We love it.
Stayed 1 night in Oct 2024

8/10 Good

TRACY, west palm beach

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, coffee and tea provided all day- unlimited toiletries. Pajamas provided.
Stayed 3 nights in Nov 2024

10/10 Excellent

Timothy

Stayed 3 nights in Nov 2024

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, friendly staff and easy check in and check out process.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location and very kind staff. Comfortable, quiet room. No coin laundry or vending machines.
Stayed 3 nights in Nov 2024

10/10 Excellent

Azi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and decent and spacious room size👍👍👌
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel feels brand new, the room is quite spacious for Japan, the location is perfect for exploring Kyoto
Stayed 3 nights in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024