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Cross Hotel Kyoto

3.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cross Hotel Kyoto

Exterior detail
Reception
Property entrance
[NON SMOKING] Accessible Twin | 1 bedroom, premium bedding, in-room safe, blackout drapes
Lobby sitting area

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Restaurant
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031
  • Kawaramachi Street
    1 min walk
  • Pontocho Alley
    1 min walk
  • Shijo Street
    7 min walk
  • Osaka (ITM-Itami)
    64 min drive

Room options

View all photos for [NON SMOKING] Standard Double Room

[NON SMOKING] Standard Double Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard Double Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Premium Suite

[NON SMOKING] Premium Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Premium Suite

  • 818 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [NON SMOKING] Japanese Suite

[NON SMOKING] Japanese Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Japanese Suite

  • 753 sq ft
  • Sleeps 7
  • 2 Large Twin Beds

View all photos for [NON SMOKING] Standard King Room

[NON SMOKING] Standard King Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard King Room

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe King Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe King Room

  • 366 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Accessible Twin

[NON SMOKING] Accessible Twin | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Accessible Twin

  • 322 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Corner Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Corner Twin Room

  • 441 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Corner King Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Corner King Room

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe Family Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Family Twin Room

  • 506 sq ft
  • Sleeps 6
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Twin Room

  • 344 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Twin Room Plus

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Twin Room Plus

  • 398 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Superior Twin Room with Sofa bed

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Superior Twin Room with Sofa bed

  • 323 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for [NON SMOKING] Standard Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard Twin Room

  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Standard Queen Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard Queen Room

  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for [NON SMOKING] Superior Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Superior Twin Room

  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Superior King Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Superior King Room

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Interior

THE BLOSSOM KYOTO

Free WiFi
Restaurant
Air conditioning
Gym
4.8 out of 5, Exceptional, (1368)
The price is $335
per night
$369 total
includes taxes & fees
Dec 7 - Dec 8
THE BLOSSOM KYOTO

About this property

Cross Hotel Kyoto

3.5-star hotel in Karasuma
This hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Cross Hotel Kyoto offers 301 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and toilets with an electronic bidet. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Kyoto hotel also offers multilingual staff, concierge services, and laundry facilities.

Cross Hotel Kyoto has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
KIHARU Brasserie - This brasserie specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Cross Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 986 out of 1210 reviews" "
Rating 8 - Good. 181 out of 1210 reviews" "
Rating 6 - Okay. 30 out of 1210 reviews" "
Rating 4 - Poor. 7 out of 1210 reviews" "
Rating 2 - Terrible. 6 out of 1210 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vishal, Elmira

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of food options all around.
Stayed 3 nights in Aug 2024

10/10 Excellent

Zhuo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and beautiful room
Stayed 2 nights in Aug 2024

10/10 Excellent

Marie-Andree

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding in all aspects. Clean, comfortable rooms, not too small. Delicious breakfast buffet with lots of choices. Helpful and friendly staff. Would definitely go there again.
Stayed 7 nights in Aug 2024

10/10 Excellent

Miriam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic hotel, especially for the price. It is centrally located to many shopping and transportation options. The rooms are spacious (especially for Japan) and the bathroom is wonderful, especially the tub! The staff were lovely and very helpful. I got sick during my stay and the staff were able to get me a same day appointment with a specialist. I would absolutely stay here again on my next trip to Kyoto!
Stayed 6 nights in Aug 2024

10/10 Excellent

Hong

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoy staying at this hotel, strong recommendation to my friends, would love to come back!!
Stayed 3 nights in Aug 2024

6/10 Okay

Shiu Hung

Liked: Staff & service, property conditions & facilities
Poor Wi-Fi. We keep getting disconnected. Air conditioning in room was not strong as felt room was warm.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ravi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities. Great location.
Stayed 3 nights in Aug 2024

4/10 Poor

Edan

Poor staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, room and hotel were very clean and modern, convenient location. The buffet breakfast was very convenient and delicious. It had both western dishes and traditional Japanese food. Would stay here again.
Stayed 7 nights in Aug 2024

4/10 Poor

Edan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The Cross is a reasonably priced, small hotel in a nice part of Kyoto with good access to plenty of restaurants, cafes, bars etc.
Stayed 3 nights in Aug 2024

10/10 Excellent

Huang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Location was perfect
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with very comfortable rooms.
Stayed 5 nights in Aug 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Grace Pei Lin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really helpful front desk and concierge. Clean room with comfy beds. Would stay again!
Stayed 3 nights in Aug 2024

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a great location. Staff was friendly and helpful
Stayed 3 nights in Aug 2024

10/10 Excellent

Tylik

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Housekeeping came in and moved all of our stuff when we did not put sign on door. Received a "stained" blanket that time when they weren't even supposed to change the sheets. Breakfast buffet was expensive and not worth it imo. BUT: the location is FANTASTIC. Great access to bus to Kyoto station, walk to Kiehan sanjo line across river for alternative. Fantastic food options down pontocho alley, Kawaramachi street and access to river! Not interested in staying anywhere else on my next visit. Great water pressure in showers. Great ac in room that goes down to 20c.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ricardo

Traveled with family
Liked: Staff & service, property conditions & facilities
Very clean, extremely well located
Stayed 3 nights in Aug 2024

10/10 Excellent

Marcelo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for the money
pretty hotel, good service. great location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
A big surprise to how lovely this hotel was.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alma

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cross hotel Kyoto is excellent in every way. It is a new property, elegant, modern and they thought of every detail and need for the traveler. K highly recommend it to any one. The location is superb.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Vu

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for location and staff service. Room was small but comfortable. No gym or pool only downside.
Stayed 4 nights in Aug 2024

8/10 Good

Judi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, automated check-in was nice, bathroom layout was kind of weird. Overall, a very good place to stay in Kyoto!
Stayed 2 nights in Aug 2024