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Citadines Karasuma-Gojo Kyoto

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citadines Karasuma-Gojo Kyoto

Property amenity
Standard Double Room (Pet Friendly) | Down comforters, in-room safe, desk, blackout drapes
Front of property
Property amenity
Point of interest

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Kitchen
    Kitchen

Explore the area

Map
432 Matsuya-cho Gojo-dori, Karasuma-higashiiru Shimogyoku, Kyoto, Kyoto, 600-8105
  • Kawaramachi Street
    8 min walk
  • Shijo Street
    11 min walk
  • Kyoto Tower
    13 min walk
  • Osaka (ITM-Itami)
    52 min drive

Room options

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Property entrance

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Breakfast available
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4.6 out of 5, Wonderful, (630)
The price is $149
per night
$163 total
includes taxes & fees
Dec 7 - Dec 8
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About this property

Citadines Karasuma-Gojo Kyoto

3.5-star hotel in Shimogyo Ward
This hotel features self parking, concierge services, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Citadines Karasuma-Gojo Kyoto offers 124 accommodations with DVD players and laptop-compatible safes. Beds feature down comforters. 26-inch LCD televisions come with satellite channels. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

This Kyoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Citadines Karasuma-Gojo Kyoto features a vending machine, multilingual staff, and concierge services. A computer station is located on site and wired and wireless Internet access is complimentary. This Kyoto hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Citadines Karasuma-Gojo Kyoto has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (JPY 1,650 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; JPY 1,650 for adults and JPY 1,650 for children

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • DVD player
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 1 building
  • 10 floors
  • Built in 2010
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels
  • DVD player

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
A scheduled power outage will take place on October 1, 2024 from 11 AM-4 PM. All facilities that use power, including elevators will not be available during this time.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 4840.0 per day
Cribs (infant beds) are available for JPY 550.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1650 for adults and JPY 1650 for children
  • Self parking fee: JPY 1650 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 4840.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citadines Karasuma-Gojo
Citadines Karasuma-Gojo Hotel
Citadines Karasuma-Gojo Hotel Kyoto
Citadines Karasuma-Gojo Kyoto
Citadines Kyoto
Citadines Kyoto Karasuma-Gojo
Karasuma-Gojo Kyoto
Kyoto Citadines
Kyoto Karasuma-Gojo
Citadines Kyoto Karasuma Gojo Hotel Kyoto
Citadines Kyoto Karasuma-Gojo Aparthotel
Citadines Karasuma-Gojo Aparthotel
Citadines Kyoto Karasuma Gojo
Citadines Kyoto Karasuma-Gojo Hotel
Citadines Karasuma Gojo Kyoto
Citadines Kyoto Karasuma Gojo
Citadines Karasuma-Gojo Kyoto Hotel
Citadines Karasuma-Gojo Kyoto Kyoto
Citadines Karasuma-Gojo Kyoto Hotel Kyoto

Citadines Karasuma-Gojo Kyoto Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 633 out of 1000 reviews" "
Rating 8 - Good. 308 out of 1000 reviews" "
Rating 6 - Okay. 41 out of 1000 reviews" "
Rating 4 - Poor. 9 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Terrific staff. Clean. I just wish there was a gym like the Citadines in Tokyo.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jethro

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stay
Great location and friendly staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot! Spacious rooms with a small kitchenette. Friendly, helpful staff.
Stayed 1 night in Jul 2024

4/10 Poor

Rose

Liked: Staff & service
Disliked: Property conditions & facilities
Air conditioning made us sick unlike other hotels
Stayed 7 nights in Jul 2024

10/10 Excellent

Anelia

Stayed 2 nights in Jul 2024

8/10 Good

Barbara

Liked: Cleanliness
Stayed 5 nights in Apr 2024

10/10 Excellent

Jerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to most shopping areas and the staff is extremely helpful! Laundry services were convenient and easy to use
Stayed 3 nights in Jul 2024

6/10 Okay

shao

Stayed 3 nights in Jul 2024

8/10 Good

Braulio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Lovely area to walk and shop.
Stayed 1 night in Jul 2024

8/10 Good

Braulio

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous place. Easy to access Train and bus stations. Laundry was a little bit of a problem. I'd recommend the hotel to provide Laundry service in the future. Nevertheless, everything else was excellent.
Stayed 10 nights in Jun 2024

10/10 Excellent

Myrla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!

8/10 Good

Myrla

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The key didn’t work then it turned out they issued the wrong room. Someone else was staying in the room. For all the trouble, you would like they would upgrade the room.
Stayed 5 nights in Jun 2024

10/10 Excellent

hiu fai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. Rare find in Kyoto with onsite parking
Stayed 2 nights in Jun 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, room comfort
Spacious room
Hotel was in a good location and rooms were spacious. The only thing was that the comforter was a little thin and there were only 2 very flat pillows on the bed for 2 people. So sleeping wasn’t the most comfortable. However, overall the stay was good and staff were friendly and spoke great English.
Stayed 4 nights in Jun 2024

10/10 Excellent

Herma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Front desk personnel was fluent in English & assistive during check-in. A small store nearby the hotel sells reasonably priced vegetables & watermelon. Location is walkable to restaurants. Con: The parking provided is not suitable for cars above 155cm. Paid parking lots nearby the hotel was informed by the front desk personnel with a printed map.
Stayed 2 nights in Jun 2024

10/10 Excellent

Gustavo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good service, and very clean hotel
Stayed 3 nights in Jun 2024

8/10 Good

Annie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price paid. Staff are nice and helpful. Subway is right outside of the hotel. Convenient location to food, shopping and attractions. Didn't try breakfast in the hotel because of the food. lack of ventilation in basement where breakfast and laundry at the same floor. Laundry machines were dated and didn't clean/dry properly.
Stayed 4 nights in Jun 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always accumulating!!
Stayed 13 nights in Jun 2024

10/10 Excellent

patsy

Traveled with family
Good
Stayed 8 nights in Jun 2024

6/10 Okay

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We stayed here for 1 night in the studio room which was really spacious but felt that the room was outdated and some of the furniture pieces like the couch and chairs could be upgraded. Was not as nice as some of the other 3 star hotels we stayed in Japan. Location is convenient as it is very close to Gojo station and a 7-11 is across the street. Staff were friendly and spoke very good English.
Stayed 1 night in May 2024

10/10 Excellent

Jeremy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and accomodations
Stayed 2 nights in Jun 2024

10/10 Excellent

Wendy K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

MIYOKO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Heather

Liked: Staff & service, property conditions & facilities
Nice big rooms and walkable
Stayed 4 nights in May 2024

10/10 Excellent

Lyka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, location and the room cleanliness are the gems of this hotel. I love how they maintain the kitchen tools and change brand new sponge. I definitely will stay here again!
Stayed 3 nights in May 2024