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SH by the square hotel Kyoto Kiyamachi

3.5 star property

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Photo gallery for SH by the square hotel Kyoto Kiyamachi

Premium bedding, down comforters, in-room safe, individually decorated
Building design
Lobby
Elevator
Premium bedding, down comforters, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
403-1 Nanbacho, Shimogyo-ku, Kyoto, Kyoto, 600-8027
  • Kawaramachi Street
    ‪1 min walk‬
  • Kenninji Temple
    ‪7 min walk‬
  • Shijo Street
    ‪8 min walk‬
  • Osaka (ITM-Itami)
    ‪58 min drive‬

Room options

View all photos for Premier twin non-smoking

Premium bedding, down comforters, in-room safe, individually decorated

Premier twin non-smoking

  • 307 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior double non-smoking

Premium bedding, down comforters, in-room safe, individually decorated

Superior double non-smoking

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Riverside grand twin non-smoking

Premium bedding, down comforters, in-room safe, individually decorated

Riverside grand twin non-smoking

  • 426 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard double non-smoking

Premium bedding, down comforters, in-room safe, individually decorated

Standard double non-smoking

  • 187 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand twin non-smoking

Premium bedding, down comforters, in-room safe, individually decorated

Grand twin non-smoking

  • 389 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior twin non-smoking

Superior twin non-smoking | Premium bedding, down comforters, in-room safe, individually decorated

Superior twin non-smoking

  • 269 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Riverside twin non-smoking

Riverside twin non-smoking | Premium bedding, down comforters, in-room safe, individually decorated

Riverside twin non-smoking

  • 388 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Twin Room

Premium bedding, down comforters, in-room safe, individually decorated

Premier Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for River Side Twin Room

Premium bedding, down comforters, in-room safe, individually decorated

River Side Twin Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Twin Room

Premium bedding, down comforters, in-room safe, individually decorated

Grand Twin Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Premium bedding, down comforters, in-room safe, individually decorated

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Premium bedding, down comforters, in-room safe, individually decorated

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Premium bedding, down comforters, in-room safe, individually decorated

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for River Side Grand Twin Room

Premium bedding, down comforters, in-room safe, individually decorated

River Side Grand Twin Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Run Of House

Premium bedding, down comforters, in-room safe, individually decorated

Run Of House

  • Sleeps 2
  • 1 Double Bed

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About this property

SH by the square hotel Kyoto Kiyamachi

3.5-star hotel in Shimogyo Ward
A restaurant, coffee/tea in a common area, and free use of bicycles are available at this hotel. WiFi in public areas is free. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
SH by the square hotel Kyoto Kiyamachi offers 75 accommodations with safes and complimentary newspapers. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and toilets with an electronic bidet.

This Kyoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include complimentary bicycles.
The hotel offers a restaurant. A computer station is located on site and wired and wireless Internet access is complimentary. This Kyoto hotel also offers a vending machine, multilingual staff, and tour/ticket assistance.

SH by the square hotel Kyoto Kiyamachi has designated areas for smoking.

Japanese breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
SH by the square hotel Kyoto Kiyamachi has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Offsite parking available (JPY 1,500 per night)

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,970 per person
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Free bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • In a regional park
  • On a river

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: JPY 1100
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: JPY 1100

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for Japanese breakfast: approximately JPY 2970 per person
  • Nearby parking fee: JPY 1500 per night
  • Early check-in fee: JPY 1100 (subject to availability)
  • Late check-out fee: JPY 1100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

HOTEL SUNROUTE KIYAMACHI
SUNROUTE KYOTO KIYAMACHI
SUNROUTE KIYAMACHI
Hotel Kyoto Kiyamachi
HOTEL SUNROUTE KYOTO KIYAMACHI
SH by the square hotel Kyoto Kiyamachi Hotel
SH by the square hotel Kyoto Kiyamachi Kyoto
SH by the square hotel Kyoto Kiyamachi Hotel Kyoto

SH by the square hotel Kyoto Kiyamachi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 196 out of 270 reviews
Rating 8 - Good. 58 out of 270 reviews
Rating 6 - Okay. 8 out of 270 reviews
Rating 4 - Poor. 2 out of 270 reviews
Rating 2 - Terrible. 6 out of 270 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, wonderful amenities. We enjoyed our stay immensely.
Stayed 4 nights in Apr 2024

10/10 Excellent

LIFENG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Seema

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very well located property next to the most busiest street in kyoto
Stayed 3 nights in Nov 2023

10/10 Excellent

Xiaoyun, Novato

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very new and comfortable. It has the best breakfast during our trip in Japan. The location is close to many attractions, and a convenient store crosses street; however, it was too hot to walk in August, so walking to attractions is almost impossible. We used Uber and taxi, each trip is about $3-$4, very convenient and affordable. The only issue we had is our booking change via Expedia. We booked three rooms and made requests to check out one day earlier in two months in advance. However, we only got refund for 2 out of 3 rooms, and hotel refused to refund us the 3rd room. There is a communication issue between the hotel and Expedia. We hope we will get out refund soon.

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

Rhona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in a wonderful city. Modern hotel, lots of space in the room. Just fantastic. Great location.
Stayed 2 nights in Mar 2023

10/10 Excellent

Michael, Sunnyside

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel!

10/10 Excellent

Jackeline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

10/10 Excellent

Sota

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very pleasant stay. Recommend for first time visitors to Kyoto.
Stayed 1 night in Oct 2021

10/10 Excellent

Norielie

Stayed 3 nights in Oct 2021

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and charming stay!
I really enjoyed my stay. The immediate area was quiet, but there were more options within a 10 min walk (market, bakeries, Korean restaurant). Great shower pressure and the bed was pretty comfortable. I didn't get a chance to use the free bikes. Oh, and check-in was easy and efficient as I could do it beforehand. It minimized time standing around at the front desk. Free bottled water was included and there were some free drinks near check-in. Bus access was easy for me. I forgot an item and it was recovered. I would recommend it and would consider staying again.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Stayed 1 night in Jul 2021

8/10 Good

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend this hotel!
Clean, good breakfast, close to the Kamogawa river. Doesn't have a great view but the hotel stuff was really nice to set up a surprise bday message for my husband!
Breakfast
Samurai costume
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mountain view room was gorgeous with a lovely tea/viewing area
Stayed 3 nights in Feb 2020

10/10 Excellent

Katherine, Atlanta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We’ve enjoyed our stay in this place. The staffs are very friendly and helpful. Location is great, with easy access to everything restaurants, shop, etc. Room is clean and quiet. Will recommend to anyone who is finding a place to stay in Kyoto!
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2020

10/10 Excellent

SL, Richmond BC, Canada

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is quite a new hotel. Larger rooms than the usual tiny Japanese rooms in older hotels. The bathrooms seem to have been carefully designed. Shampoo/conditioner and other amenities are very much appreciated of their quality. Locationwise: excellent.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Great location and value. I enjoyed my stay.
Stayed 3 nights in Apr 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed in Kyoto for three nights and the room was not only reasonably sized but also had great tea making facilities, even a green tea pot that I nearly messed up by putting a wafer inside instead of matcha tea. Another thing I liked about the hotel was that they put a bag with a newspaper of your language on your door handle every day which was a nice touch.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and hospitable staff and clean hotel. Location is also great
Stayed 2 nights in Sep 2019

10/10 Excellent

Sharon, Melbourne Australia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch onsen. Kaiseki dinner has not disappointed. Staff is friendly but professional. Will return.
Stayed 2 nights in Sep 2019

10/10 Excellent

Shamini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
AMAZING location right next to a bus stop and walking distance to Gion! Loved it
Stayed 3 nights in Aug 2019