Hotel New Hankyu Kyoto

3.5 star property

Choose dates to view prices

Photo gallery for Hotel New Hankyu Kyoto

5 restaurants, breakfast served
Reception
Lobby lounge
Hallway
1 bedroom, premium bedding, in-room safe, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
579 Higashishiokoji-cho, Shiokoji-dori, Shimogyo-ku, Kyoto, Kyoto, 600-8216
  • Kyoto Tower
    ‪1 min walk‬
  • Kawaramachi Street
    ‪7 min walk‬
  • Kiyomizu Temple
    ‪4 min drive‬
  • Osaka (ITM-Itami)
    ‪41 min drive‬

Room options

Japanesque Twin Room(2 Single Beds and 1 Futon), Non Smoking

8.0 out of 10
Very good
(10 reviews)
  • 237 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Futon

Connecting Japanesque Twin Room, Non Smoking

  • 484 sq ft
  • Sleeps 8
  • 4 Large Twin Beds

Connecting Japanesque Twin Room(4 Single Beds and 2 Futon), Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 484 sq ft
  • Sleeps 10
  • 4 Large Twin Beds and 2 Twin Futons

Superior Triple for 4 people(with Sofabed) Non-Smoking

  • 312 sq ft
  • Sleeps 7
  • 3 Large Twin Beds and 1 Twin Sofa Bed

Moderate Twin Non-Smoking

  • 237 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Moderate Twin for 3 people(with Sofabed) Non-Smoking

  • 237 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Superior Triple Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 312 sq ft
  • Sleeps 7
  • 3 Large Twin Beds and 1 Twin Sofa Bed

Japanesque Twin Room, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Japanesque Twin Room (2 Single Beds and 1 Futon), Non Smoking

  • 237 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Futon

Japanesque Twin, Non Smoking

  • 237 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Moderate Twin Room, Non Smoking

8.8 out of 10
Excellent
(47 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Twin Room + Sofa Bed, Non Smoking

8.8 out of 10
Excellent
(25 reviews)
  • 237 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Single Room, Non Smoking

8.4 out of 10
Very good
(24 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Moderate Single Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Superior Twin Room, Non Smoking

  • 312 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Studio Twin Room, Non Smoking

7.8 out of 10
Good
(18 reviews)
  • 194 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Connecting Twin Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 484 sq ft
  • Sleeps 8
  • 4 Large Twin Beds

Triple Room, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 280 sq ft
  • Sleeps 5
  • 3 Large Twin Beds

Similar properties

About this property

Hotel New Hankyu Kyoto

3.5-star hotel in Shimogyo Ward
Along with 5 restaurants, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance.
Hotel New Hankyu Kyoto offers 325 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, bidets, and toilets with an electronic bidet. This Kyoto hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

Dining is available at one of the hotel's 5 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. This Kyoto hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel New Hankyu Kyoto is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Boulevard - This restaurant serves breakfast, lunch, and dinner.
Loin - This restaurant serves lunch and dinner. Open daily.
Monselet - This restaurant serves lunch and dinner. Open daily.
MINOKICHI - Onsite restaurant. Open daily.
Reed - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (JPY 1,600 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,400 per person
  • 5 restaurants
  • A bar/lounge

Restaurants on site

  • Boulevard
  • Loin
  • MINOKICHI
  • Monselet
  • Reed

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-width doorways

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2400 per person
  • Self parking fee: JPY 1600 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hankyu Kyoto
Hankyu Kyoto Hotel
Hotel Hankyu Kyoto
Hotel New Hankyu Kyoto
Kyoto Hankyu
Kyoto Hankyu Hotel
Kyoto New Hankyu Hotel
New Hankyu Hotel Kyoto
New Hankyu Kyoto
New Hankyu Kyoto Hotel
Hotel New Hankyu
New Hankyu
Hotel New Hankyu Kyoto Hotel
Hotel New Hankyu Kyoto Kyoto
Hotel New Hankyu Kyoto Hotel Kyoto

Hotel New Hankyu Kyoto Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 556 out of 1128 reviews
Rating 8 - Good. 397 out of 1128 reviews
Rating 6 - Okay. 116 out of 1128 reviews
Rating 4 - Poor. 32 out of 1128 reviews
Rating 2 - Terrible. 27 out of 1128 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Elana

Traveled with family
Liked: Cleanliness
The hotel was fine for a 3*. The room was clean and the location convenient. I would have preferred proper milk for coffee/tea and the breakfast didn't appeal. The towels were tiny, the rooms were quite small, the air conditioning was ineffective and the location is noisy but... Albeit convenient for access to the train station.
Stayed 3 nights in Apr 2025

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff provided excellent customer. I had an issue with transferring my luggage to this hotel but they took care of it in a swiftly manner and successfully received my luggage on time before checkout. Even though it was their first time dealing with such an issue, they handled it gracefully. The hotel room I got was clean and spacious, and it was a convenient location near Kyoto Station. I felt safe in this area. Overall, I really enjoyed my stay in Kyoto!
Stayed 3 nights in Apr 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location and the property facilities were great!
Stayed 2 nights in Apr 2025

10/10 Excellent

Bridie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great! Easy check in and the staff were lovely. There isn’t a laundry service or room on site however so you will need to walk a couple of blocks to find one if need be :)
Stayed 3 nights in Apr 2025

8/10 Good

Nathan

Traveled with family
Liked: Cleanliness, staff & service, amenities
We stayed in a triple room at Hotel New Hankyu Kyoto—my girlfriend and I along with our two kids (ages 14 and 5). The room size was decent for a city hotel and fit the three beds comfortably, though it did get a little tight once our suitcases were out. Beds were comfortable, and we were able to request extra pillows without issue. The hotel is definitely on the older side and shows its age in the room furnishings and fixtures, but everything was clean and functional. One thing to note: the HVAC system seems to be centralized, so it's either heat or AC depending on the season—you can't switch modes per room. You can set a temperature or turn it off, but that’s about it. We ended up opening the window (once we figured out how!) and that gave us a comfortable sleeping environment. The standout feature is the location—right across from Kyoto Station with a subway entrance just steps from the front door. Super convenient for getting around the city. Staff were friendly and accommodating, and they held our bags for us after checkout so we could explore. Overall, it’s a solid, no-frills hotel that works well as a home base for sightseeing—comfortable enough for a good night’s sleep, especially if you’re spending most of your time out and about.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was just awesome. It had everything you could want near by. The breakfast buffet was delicious with many options.
Stayed 3 nights in Apr 2025

8/10 Good

Wai Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Jenifer

Liked: Cleanliness, staff & service
The A/C was turned off in the building and it was hot. They oferred a fan. We cancelled and moved down the street. Also the room had a seating
Stayed 2 nights in Mar 2025

6/10 Okay

samantha

Traveled with family
Liked: Staff & service
The hotel is a little run down 5 star for closeness to transport and activities
Stayed 1 night in Apr 2025

10/10 Excellent

Fernando

Traveled with family
Liked: Amenities
The room was good and fits well for three people with carryon luggage’s. Location and staff were great! AC could be better.
Stayed 3 nights in Apr 2025

4/10 Poor

JOSEPH

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was amazing and the location is great, it was right across the train station and the bus stop for the limousine buss for the airport. With the amount of guest they get all the time, I am amazed the haven't remodel the hotel yet. Every thing is outdated. Our toilet leaked from the bottom. The room amenities looks rusted. My raring is soley based on the htoel building itself.
Stayed 2 nights in Apr 2025

10/10 Excellent

ARLYN

Traveled with group
Liked: Cleanliness, amenities
The hotel is very close to the subway and train stations. As well as to the restaurants and shopping mall.
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Rude receptionist, great location, and good rooms.

except for check-in, where the lady at the reception was rude and sounded like she was doing us a favor, everything else was fine. Location is excellent, right opposite from the Kyoto station.
Stayed 2 nights in Mar 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old building but excellent customer service and location
Stayed 1 night in Mar 2025

8/10 Good

Jim

Traveled with partner
Very nice - but no coffee available
Stayed 1 night in Apr 2025

8/10 Good

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities
Right next to Kyoto Station. Lots of restaurants within walking distance. The hotel service is good. Just the hotel is pretty old.
Stayed 3 nights in Mar 2025

8/10 Good

Daphne

Traveled with family
Liked: Cleanliness, staff & service, amenities
This hotel is conveniently located directly across from the main entrance of JR Kyoto Station, and next door to the Kyoto Tower. There is an underground walkway that connects to the sidewalk right outside the hotel from the station. Amenities are available for you to grab as needed in the lobby. Staff was very nice and helpful, immediate service when we called about things such as opening the window and about missing replacement PJ's after room cleaning. Two issues: there are no lounge areas in the hotel for you to eat or drink - there are signs everywhere saying no food or drink. The other issue was the hotel's temperature control. It was unbearably warm and I heard the staff telling another guest that it's centrally controlled and all they can do is help with opening the room's window. Which definitely did help cool it down some, but otherwise it was very uncomfortable. After one night of sweating it out, I caved in and asked them to open the window for my room too, and then it was better - but it became somewhat humid in the room instead. It was not only warm in the rooms, the lobby and all communal areas were too warm as well, so I believe the staff when they say it's central... I would end up going outside at 4am just to cool down. But anyway, other than that... the staff was all very kind, the hotel was clean albeit a bit dated, but the location is unbeatable so I would definitely stay here again!
Stayed 4 nights in Mar 2025

8/10 Good

Lindsay, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for anyone wanting to be near all the city buses that take you to all tourist attractions. Loved my stay here. Would recommend! Lots of options at the breakfast buffet. Quality was okay and everything edible and good. The hotel itself is a bit outdated but that’s part of the charm in my opinion. They let you keep your bags at the hotel when you checkout as well.

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Wilson

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were great. Very helpful at check in also with making recommendations on some of the sights close by.
Stayed 2 nights in Apr 2025

10/10 Excellent

Geoffrey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and the room was very good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there one night, it served its purpose well.
Stayed 1 night in Mar 2025

10/10 Excellent

jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent
Stayed 1 night in Mar 2025