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KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western

Exterior
Bar (on property)
Superior Room, 2 Double Beds, Non Smoking, Refrigerator,Ceiling height 3m | Premium bedding, minibar, in-room safe, soundproofing
Deluxe Twin Room, Non Smoking, Bathtub | Room amenity
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Gym
  • Breakfast available
  • Housekeeping

Explore the area

Map
50 Daimonji-cho Marutamachi-Sagaru, Kyoto, Kyoto Prefecture, 604-0071
  • Nijō Castle
    12 min walk
  • 餃子の王将府庁前店
    1 min walk
  • Marutamachi Station
    8 min walk
  • Osaka (ITM-Itami)
    55 min drive

Room options

View all photos for Standard Twin Room, Non Smoking, Bathtub

Standard Twin Room, Non Smoking, Bathtub | Premium bedding, minibar, in-room safe, soundproofing

Standard Twin Room, Non Smoking, Bathtub

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room, Non Smoking, Bathtub

Superior Twin Room, Non Smoking, Bathtub | Premium bedding, minibar, in-room safe, soundproofing

Superior Twin Room, Non Smoking, Bathtub

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Bathtub

Deluxe Room, 1 King Bed, Non Smoking, Bathtub | Premium bedding, minibar, in-room safe, soundproofing

Deluxe Room, 1 King Bed, Non Smoking, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Signature Room, Non Smoking, Bathtub (Suite)

Signature Room, Non Smoking, Bathtub (Suite) | Premium bedding, minibar, in-room safe, soundproofing

Signature Room, Non Smoking, Bathtub (Suite)

  • Sleeps 7
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking, Bathtub

Superior Room, 1 King Bed, Non Smoking, Bathtub | Premium bedding, minibar, in-room safe, soundproofing

Superior Room, 1 King Bed, Non Smoking, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking, Refrigerator,Ceiling height 3m

Superior Room, 2 Double Beds, Non Smoking, Refrigerator,Ceiling height 3m | Premium bedding, minibar, in-room safe, soundproofing

Superior Room, 2 Double Beds, Non Smoking, Refrigerator,Ceiling height 3m

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Non Smoking, Bathtub ,Ceiling height 3m(with Single Sofabed)

Executive Room, 2 Double Beds, Non Smoking, Bathtub ,Ceiling height 3m(with Single Sofabed) | Premium bedding, minibar, in-room safe, soundproofing

Executive Room, 2 Double Beds, Non Smoking, Bathtub ,Ceiling height 3m(with Single Sofabed)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Bathtub,Ceiling height 3m(with Single Sofabed)

Deluxe Room, 2 Double Beds, Non Smoking, Bathtub,Ceiling height 3m(with Single Sofabed) | Premium bedding, minibar, in-room safe, soundproofing

Deluxe Room, 2 Double Beds, Non Smoking, Bathtub,Ceiling height 3m(with Single Sofabed)

  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Twin Room, Non Smoking, Bathtub

Premier Twin Room, Non Smoking, Bathtub | Premium bedding, minibar, in-room safe, soundproofing

Premier Twin Room, Non Smoking, Bathtub

  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Twin Room, Non Smoking, Bathtub

Executive Twin Room, Non Smoking, Bathtub | Premium bedding, minibar, in-room safe, soundproofing

Executive Twin Room, Non Smoking, Bathtub

  • Sleeps 6
  • 2 Double Beds

View all photos for Superior Twin Room, Non Smoking (Accessible Room)

Superior Twin Room, Non Smoking (Accessible Room) | Premium bedding, minibar, in-room safe, soundproofing

Superior Twin Room, Non Smoking (Accessible Room)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, Non Smoking, Bathtub

Deluxe Twin Room, Non Smoking, Bathtub | Room amenity

Deluxe Twin Room, Non Smoking, Bathtub

  • Sleeps 5
  • 2 Double Beds

Similar properties

Interior

THE BLOSSOM KYOTO

Free WiFi
Restaurant
Air conditioning
Gym
4.8 out of 5, Exceptional, (1528)
The price is $104
per night
$115 total
includes taxes & fees
Jan 22 - Jan 23
THE BLOSSOM KYOTO

About this property

KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western

4-star hotel in Central Kyoto
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and a 24-hour front desk. Change of towels is available on request.
KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western offers 57 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. LCD televisions come with digital channels. Coffee/tea makers and minibars are provided. Bathrooms include bathrobes, designer toiletries, bidets, and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This Kyoto hotel also offers a fitness center, concierge services, and room service (during limited hours). A total renovation of this property was completed in May 2023.

KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: JPY 2,750 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately JPY 2750 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Kaya Kyoto Nijo Castle Bw Signature Collection

KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 102 out of 136 reviews" "
Rating 8 - Good. 20 out of 136 reviews" "
Rating 6 - Okay. 8 out of 136 reviews" "
Rating 4 - Poor. 3 out of 136 reviews" "
Rating 2 - Terrible. 3 out of 136 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maya

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Brett

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Carissa, Edmonton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, the rooms were spacious. It was a nice space to relax and I look forward to coming back to the hotel after walking all day.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rebecca

Stayed 3 nights in Sep 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, nice amenities, and the staff very accommodating.
Stayed 3 nights in Sep 2024

6/10 Okay

Suleiman

Disliked: Staff & service
Staff were not competent English speakers which is unexpected for a hotel (which presumably consistently hosts non-Japanese speakers). Room cleaning service was poor quality. Hotel well-located (next to Nijo castle)
Stayed 3 nights in Aug 2024

10/10 Excellent

mohssen

Stayed 3 nights in Aug 2024

10/10 Excellent

YINGYING

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, quiet and clean.
Stayed 3 nights in Aug 2024

8/10 Good

Catherine, Huntington Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost everything about this hotel is perfect. The room was very clean and the staff are just the best! I especially liked the bathroom, which we had the standing shower and tub. The water pressure is strong and I feel like I get a little massage from it. My only complaint of the hotel is the location. It is 11 minutes away from the nearest subway station and walking in the summer heat was too much. The nearest bus stop is 3 minutes away so that helped. Dining options are not as great as it is in an area that is more residential. Although the very best sushi restaurant we ever had is just across the hotel. I think if this hotel was located in a more popular area the daily rate would have been much higher. So we paid mid price for a luxury hotel. They don’t have laundromat on site but provide laundry service. There was a coin laundromat on the street behind the hotel so it was not too bad to walk over to do our laundry. Would we choose this place again? If in cooler weather we would definitely stay here again as walking for 11 minutes is not bad if it is not too hot. And if you like a quiet area, then this hotel is perfect.
Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel but no amenities and poor service. Location was great though.
Stayed 5 nights in Aug 2024

6/10 Okay

Ana Laura

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They couldn’t provide us extra pillows. And the front desk personal speaks a little English.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

James

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at KAYA Kyoto Nijo Castle was truly delightful for me and my wife. The hotel was exceptionally quiet and clean, providing a peaceful and comfortable environment. The staff was incredibly friendly and accommodating, always ready to assist with any needs or questions. Additionally, the location was excellent, making it easy to explore the beautiful city of Kyoto. I highly recommend this hotel for anyone visiting the area.
Stayed 2 nights in Jul 2024

10/10 Excellent

Simran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Had an amazing stay ! Amenities were as described and staff was absolutely lovely! Will definitely recommend this stay to anyone
Stayed 2 nights in Jul 2024

10/10 Excellent

Lewis

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff English proficiency can be better
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they thought of everything in the room!
Stayed 5 nights in Jul 2024

10/10 Excellent

Betty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, clean, efficient customer services, walking distance to castle.
Stayed 2 nights in Jun 2024

8/10 Good

elizabeth

Stayed 4 nights in Jun 2024

10/10 Excellent

ha

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Nice modern clean rooms
Stayed 1 night in Jun 2024

10/10 Excellent

Terena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the castle
Stayed 1 night in Jun 2024

10/10 Excellent

Ravi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way
Stayed 4 nights in Jun 2024

10/10 Excellent

Eri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable hotel. The amenities were great.
Stayed 3 nights in Jun 2024

10/10 Excellent

Saint

Stayed 3 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
One of the best hotels I’ve ever stayed in. Brand new hotel with everything you need inside. The room has a traditional Japanese house vibe and very pretty. Complimentary beverage in the lounge from 17:00-22:00(including alcohol!) Staff super friendly and several days we opt to not have room service, a bag with fresh towels and new amenity kits were hanging on our doorknob when we came back.
Stayed 3 nights in May 2024

10/10 Excellent

shaienath

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we stayed in Japan, would defo recommend! Friendly staff and always feel guilty for leaving haha!
Stayed 2 nights in May 2024