KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western
4-star hotel in Central Kyoto
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a microwave in a common area, and concierge services. Change of towels is available on request.
KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western offers 57 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. LCD televisions come with digital channels. Coffee/tea makers and minibars are provided. Bathrooms include designer toiletries, bidets, complimentary toiletries, and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Kyoto hotel also offers a fitness center, concierge services, and room service (during limited hours). A total renovation of this property was completed in May 2023.
KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western has a restaurant on site.
Late night fare is available from room service (during limited hours).
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Internet access
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: JPY 2,750 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Things to do
Gym
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Shared microwave
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Smooth flooring in public areas
Wheelchair accessible (may have limitations)
More
Renovated entire property - May 2023
Smoking not allowed
Traditional architecture
Room amenities
Bedroom
Premium bedding
Bathroom
Bidet
Designer toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
LCD TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Late-night room service
Minibar
More
Air conditioning
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately JPY 2750 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Kaya Kyoto Nijo Castle Bw Signature Collection
KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel is lovely and in a convenient place. Our room had very little natural light but it was fine for 3 nights. Cleaning of the rooms consists of making the bed and emptying the bins which is a bit of a shame. More needs to be done in the daily clean in my opinion. Breakfast was very expensive for what it was - there was very little choice and the restaurant can be ‘full’ when you arrive meaning you need to wait. The restaurant should be big enough to cater for the hotel. All in all a good experience.
Modern but feel traditional Japanese style.
Very kind and helpful staffs and convenient transportation.
Also very quiet and excellent breakfast!
I will stay again if I travel to Toyo again!
It was close to public transportation.
The only bad point I would mention is that they had only 2 personas during breakfast and waiting to get a table was too long.
It is far away from most attractions ending up spending lots taxi fares. Never informed beforehand that rooms are only cleaned up every three days, and you have to ask for changing towels and toilet papers in between. No formal restaurants except breakfast. Staff are friendly but the hotel needs to step up to be a true four star Best Western hotel.
Centrally located near Nijo castle. Very comfortable stay. They do not have in hotel laundry facilities. They do offer laundry service but of course that is at a premium price. I was able to find a laundromat close by. Other than that everything else was great. The food was subpar at their restaurant. I wouldn’t eat there.
I loved the property and most of all the staff, they were very helpful when I asked for help with a restaurant issue and tried their best to make it the best stay for us. I appreciate it and love to be back in this area!
Helpful and friendly staff. Although, there weren’t many food options that are walkable from the hotel, a lot of the sites and restaurants were a simple taxi ride away.
Amazing hotel for the price, very clean and nice and bright, excellent shower/bathing, soft pillows, not too far from a station, will definitely stat again
Room was not properly cleaned upon arrival, but staff was very accommodating and changed out bed sheets immediately. Area is quiet, but far from everything. Closest convenience store is about 5 minutes away, closest train station about 11 minutes away. Not much to do late at night and not many nearby dining options available. Rooms decor and amenities are very nice, and staff is very helpful. Just based on location, I don’t think I’ll be back since it made moving around a bit more difficult with a lot more walking and transfers needed.