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KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western

4.0 star property

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Photo gallery for KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western

Exterior
Reception
Exterior
Deluxe Twin Room, Non Smoking, Bathtub | Room amenity
Signature Room, Non Smoking, Bathtub (Suite) | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
50 Daimonji-cho Marutamachi-Sagaru, Kyoto, Kyoto Prefecture, 604-0071
  • Nijō Castle
    ‪9 min walk‬
  • Kyoto Imperial Palace
    ‪13 min walk‬
  • Nishiki Market
    ‪3 min drive‬
  • Osaka (ITM-Itami)
    ‪46 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking, Bathtub

Standard Twin Room, Non Smoking, Bathtub | 1 bedroom, premium bedding, minibar, in-room safe

Standard Twin Room, Non Smoking, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room, Non Smoking, Bathtub

Superior Twin Room, Non Smoking, Bathtub | 1 bedroom, premium bedding, minibar, in-room safe

Superior Twin Room, Non Smoking, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Bathtub

Deluxe Room, 1 King Bed, Non Smoking, Bathtub | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Room, Non Smoking, Bathtub (Suite)

Signature Room, Non Smoking, Bathtub (Suite) | 1 bedroom, premium bedding, minibar, in-room safe

Signature Room, Non Smoking, Bathtub (Suite)

  • Sleeps 7
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking, Bathtub

Superior Room, 1 King Bed, Non Smoking, Bathtub | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking, Bathtub

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking, Refrigerator,Ceiling height 3m

Superior Room, 2 Double Beds, Non Smoking, Refrigerator,Ceiling height 3m | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Double Beds, Non Smoking, Refrigerator,Ceiling height 3m

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Non Smoking, Bathtub ,Ceiling height 3m(with Single Sofabed)

Executive Room, 2 Double Beds, Non Smoking, Bathtub ,Ceiling height 3m(with Single Sofabed) | 1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 2 Double Beds, Non Smoking, Bathtub ,Ceiling height 3m(with Single Sofabed)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Bathtub,Ceiling height 3m(with Single Sofabed)

Deluxe Room, 2 Double Beds, Non Smoking, Bathtub,Ceiling height 3m(with Single Sofabed) | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, Bathtub,Ceiling height 3m(with Single Sofabed)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Twin Room, Non Smoking, Bathtub

Premier Twin Room, Non Smoking, Bathtub | 1 bedroom, premium bedding, minibar, in-room safe

Premier Twin Room, Non Smoking, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Twin Room, Non Smoking, Bathtub

Executive Twin Room, Non Smoking, Bathtub | 1 bedroom, premium bedding, minibar, in-room safe

Executive Twin Room, Non Smoking, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Superior Twin Room, Non Smoking (Accessible Room)

Superior Twin Room, Non Smoking (Accessible Room) | 1 bedroom, premium bedding, minibar, in-room safe

Superior Twin Room, Non Smoking (Accessible Room)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, Non Smoking, Bathtub

Deluxe Twin Room, Non Smoking, Bathtub | Room amenity

Deluxe Twin Room, Non Smoking, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 2 Double Beds

View all photos for KAYA Signature Deluxe Twin

1 bedroom, premium bedding, minibar, in-room safe

KAYA Signature Deluxe Twin

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Double Beds

View all photos for Premier Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Premier Twin Room

  • Sleeps 4
  • 1 Twin Sofa Bed and 2 Double Beds

View all photos for Superior King Room

1 bedroom, premium bedding, minibar, in-room safe

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Universal Design

1 bedroom, premium bedding, minibar, in-room safe

Superior Twin Universal Design

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe King Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

1 bedroom, premium bedding, minibar, in-room safe

Standard King Room

  • Sleeps 2
  • 1 King Bed

Signature Theater Twin Room

  • Sleeps 5
  • 2 Double Beds and 2 Twin Sofa Beds

View all photos for KAYA Signature Executive Twin

1 bedroom, premium bedding, minibar, in-room safe

KAYA Signature Executive Twin

  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

2 Double Beds, Non-Smoking, Superior Room, Safe, Wi-Fi, Coffee Maker, Bathtub

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Executive Twin Room

  • Sleeps 4
  • 1 Twin Sofa Bed and 2 Double Beds

Signature Room, Non Smoking, Bathtub (Suite)

  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Twin Room With Bath

1 bedroom, premium bedding, minibar, in-room safe

Superior Twin Room With Bath

  • Sleeps 2
  • 2 Double Beds

Double Room With Two Double Beds And Bath Tub-Disability Access/Non-Smoking

  • Sleeps 2
  • 2 Double Beds

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About this property

KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western

4-star hotel in Central Kyoto
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a microwave in a common area, and concierge services. Change of towels is available on request.
KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western offers 57 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. LCD televisions come with digital channels. Coffee/tea makers and minibars are provided. Bathrooms include designer toiletries, bidets, complimentary toiletries, and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Kyoto hotel also offers a fitness center, concierge services, and room service (during limited hours). A total renovation of this property was completed in May 2023.

KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: JPY 2,750 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - May 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Kaya Kyoto Nijo Castle Bw Signature Collection

KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 154 out of 201 reviews
Rating 8 - Good. 28 out of 201 reviews
Rating 6 - Okay. 10 out of 201 reviews
Rating 4 - Poor. 5 out of 201 reviews
Rating 2 - Terrible. 4 out of 201 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Soumya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good stay

Centrally located near Nijo castle. Very comfortable stay. They do not have in hotel laundry facilities. They do offer laundry service but of course that is at a premium price. I was able to find a laundromat close by. Other than that everything else was great. The food was subpar at their restaurant. I wouldn’t eat there.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mariecon Andrei

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property and most of all the staff, they were very helpful when I asked for help with a restaurant issue and tried their best to make it the best stay for us. I appreciate it and love to be back in this area!
Stayed 3 nights in Mar 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice little oasis in Kyoto. Rooms were clean, spacious with good amenities. An all around lovely stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely location. Not near train.

Lovely hotel. Very clean and nice. 10 min walk to a train station, but near enough to busses.
Stayed 4 nights in Mar 2025

10/10 Excellent

Alvin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staff. Although, there weren’t many food options that are walkable from the hotel, a lot of the sites and restaurants were a simple taxi ride away.
Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel for the price, very clean and nice and bright, excellent shower/bathing, soft pillows, not too far from a station, will definitely stat again
Stayed 2 nights in Feb 2025

6/10 Okay

Yesenia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not properly cleaned upon arrival, but staff was very accommodating and changed out bed sheets immediately. Area is quiet, but far from everything. Closest convenience store is about 5 minutes away, closest train station about 11 minutes away. Not much to do late at night and not many nearby dining options available. Rooms decor and amenities are very nice, and staff is very helpful. Just based on location, I don’t think I’ll be back since it made moving around a bit more difficult with a lot more walking and transfers needed.

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

It was an excellent hotel, with a comfort and beautiful room. I’m in love with the courtyard next to reception. The breakfast buffet was amazing.
Stayed 3 nights in Jan 2025

10/10 Excellent

Angelica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality by the front desk team, everyone was really nice and understanding
Stayed 3 nights in Dec 2024

6/10 Okay

Paula

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good

The hotel is very nice, good room size to Japan, clean and updated. But not well located, took some blocks to the station. Very local neighborhood so not to much to do. Could use a restaurant to assist as there is no much around.
Stayed 3 nights in Dec 2024

8/10 Good

Wang Chuo

Stayed 2 nights in Dec 2024

10/10 Excellent

Maria del Carmen, KATY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this cute and cozy property in the middle of a quiet neighborhood. The hotel is very peaceful and “zen”. The room looked like a wonderful traditional japanese room. It is not located in a shopping or busy area. The closest subway station is about 5-10 mins walking. Staff is very friendly. Very clean. Will be back very soon.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ernest

Stayed 3 nights in Dec 2024

10/10 Excellent

Jose

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Cute and cozy
Stayed 1 night in Dec 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are amazing and the amenities provided are top notch. Each day they stock your coffee, water, juice and tea. I for one love coffee and the drip coffee bags tasted amazing. I did not have the included breakfast here because the price is rather expensive for a breakfast, but I'm sure the food is great if it is anything like the evening waffles and whiskey service they offer. Location is okay being near the castle, but if you are taking public transit, note the nearest subway station is about a 20 minute walk. But Uber/taxi prices are not bad from Kyoto Station around 2000 yen. I would definitely stay here again. The staff are all incredible and the hotel is very be clean and comfortable.
Stayed 3 nights in Dec 2024

10/10 Excellent

Charles K Y

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Stephanie, Wisbech

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room with plenty of space. Staff very helpful and welcoming .
Stayed 4 nights in Nov 2024

10/10 Excellent

Phat, WINTER GARDEN

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Kedar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fall trip to Kyoto

Stayed at the property for 5 nights. The rooms were clean and the beds comfortable. The best thing about this hotel is its location. The bus routes u are most likely to take as a tourist pass within 100m of this hotel, so getting around is a breeze.
Stayed 5 nights in Nov 2024

10/10 Excellent

Jenifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty rooms. Easy access for transportation and attractions.
Stayed 3 nights in Nov 2024

10/10 Excellent

BREYRA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquilo y moderno, cerca de parada de transporte y a unos 10 Mnts caminando del tren principal que te lleva a la estación de Kyoto.!
Stayed 3 nights in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for short break in Kyoto

Excellent hotel for a short break in Kyoto
Stayed 3 nights in Nov 2024

8/10 Good

Dar

Stayed 4 nights in Nov 2024