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Mercure Kyoto Station

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Kyoto Station

Lobby
Lunch and dinner served
Exterior
Property entrance
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • All inclusive
  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
288 Aburanokojicho, Shimogyo Ku, Kyoto, 600-8231
  • Kyoto Station Building
    ‪5 min walk‬
  • Kyoto Aquarium
    ‪7 min walk‬
  • Kyoto Tower
    ‪8 min walk‬
  • Osaka (ITM-Itami)
    ‪48 min drive‬

Room options

View all photos for Superior Room, Non Smoking (2 zip beds, Shower booth)

Superior Room, Non Smoking (2 zip beds, Shower booth) | Down comforters, in-room safe, free WiFi, bed sheets

Superior Room, Non Smoking (2 zip beds, Shower booth)

  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior room, Non Smoking (2 Single beds and 1 Sofa bed)

Superior room, Non Smoking (2 Single beds and 1 Sofa bed) | Down comforters, in-room safe, free WiFi, bed sheets

Superior room, Non Smoking (2 Single beds and 1 Sofa bed)

  • 320 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking, Bathtub

Superior Room, 2 Twin Beds, Non Smoking, Bathtub | Down comforters, in-room safe, free WiFi, bed sheets

Superior Room, 2 Twin Beds, Non Smoking, Bathtub

  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Down comforters, in-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed, Non Smoking

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 2 Twin Beds, Non Smoking, Bathtub

Privilege, Room, 2 Twin Beds, Non Smoking, Bathtub | Down comforters, in-room safe, free WiFi, bed sheets

Privilege, Room, 2 Twin Beds, Non Smoking, Bathtub

  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed, Non Smoking

Privilege, Room, 1 King Bed, Non Smoking | Down comforters, in-room safe, free WiFi, bed sheets

Privilege, Room, 1 King Bed, Non Smoking

  • 249.1 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

DoubleTree by Hilton Kyoto Station

Restaurant
Air conditioning
Breakfast available
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4.7 out of 5, Exceptional, (1004)
The price is $156
per night
$197 total
includes taxes & fees
Jan 25 - Jan 26
DoubleTree by Hilton Kyoto Station

About this property

Mercure Kyoto Station

4-star hotel in Shimogyo Ward
A restaurant, a bar/lounge, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a front-desk safe. Housekeeping is available on request.
Mercure Kyoto Station offers 225 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. Flat-screen televisions come with satellite channels.

Bathrooms include slippers, bidets, hair dryers, and toothbrushes and toothpaste. This Kyoto hotel provides complimentary wireless Internet access. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Some rates at Mercure Kyoto Station are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Kyoto hotel also offers a front-desk safe and an elevator.

Mercure Kyoto Station is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Trattoria M KYOTO - This restaurant serves lunch and dinner.
Trattoria M KYOTO - Onsite bar. Open daily.

All inclusive details

All-inclusive room rates at Mercure Kyoto Station are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Chinese (Mandarin), English, French, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,500 for adults and JPY 1,250 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Trattoria M KYOTO
  • Trattoria M KYOTO

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2500 for adults and JPY 1250 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Kyoto Station Hotel
Mercure Kyoto Station Kyoto
Mercure Kyoto Station Hotel Kyoto
Mercure Kyoto Station (Opening Aug 2020)

Mercure Kyoto Station Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 342 out of 533 reviews" "
Rating 8 - Good. 132 out of 533 reviews" "
Rating 6 - Okay. 46 out of 533 reviews" "
Rating 4 - Poor. 9 out of 533 reviews" "
Rating 2 - Terrible. 4 out of 533 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Daeshun

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Really appreciated the artistic interior and the food options. Would love to visit again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and the attached restaurant was delicious. Close to the station which was convenient and made getting around easy. Helpful staff as well!
Stayed 5 nights in Jul 2024

10/10 Excellent

Shiu Chung

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Way way way surpass my expectations. It’s stylish, it’s efficient with space and that bathroom is definitely a highlight. The staff is super helpful, honestly, this is a must for Kyoto. Looking forward to my next visit here.
Stayed 3 nights in Sep 2024

10/10 Excellent

Louise, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow this hotel was fantastic, very modern and comfortable. Only negative were how dimly lit the rooms were, which makes it very hard to have the right lighting to do makeup. But overall we loved our stay here. In terms of location it’s in a quiet area not far from Kyoto Station. Next time we’ll probably stay closer to Gion where most of the action seems to be.
Stayed 3 nights in Sep 2024

6/10 Okay

Johana

Liked: Cleanliness, property conditions & facilities, room comfort
So so service, nice room though
My reservation didn’t go through when I made it the night before my arrival. When I asked the front desk for a room, she said there were no king size beds available. Only 2 twin beds for a higher price. I went online and made my reservation for a king size room. The rooms are beautifully decorated, modern with beautiful lighting.
Stayed 3 nights in Sep 2024

10/10 Excellent

Cecilia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel nested in a quiet area. Kyoto station and shopping mall only 10min walk. First floor had a posh lobby with restaurant that offered great breakfast buffet and dinner options. Staff were super friendly and spoke perfect English. Room was clean, bed was comfortable and had good toiletries. The only down side was the lack of an onsite laundry, there is a laundromat 5mins walk but can’t say it’s the cleanest.
Stayed 3 nights in Sep 2024

10/10 Excellent

Max

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. If there is one thing to note is that breakfast is western style buffet and to my taste was a bit bland but still good and filling.
Stayed 4 nights in Sep 2024

10/10 Excellent

Nikhil

Stayed 2 nights in Sep 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel for one night... and then another night...and a third. The only downside--the strong incense? scent in the lobby. I prefer subtle aromas. The hotel was tastefully designed and the staff were dedicated and very helpful. This reminded me of my college-student days--one, with a an affordable expense account.
Stayed 1 night in Sep 2024

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior decoration of the hotel was lovely. The room was great. The staff were excellent
Stayed 3 nights in Sep 2024

8/10 Good

Collin, Atlanta

The TV was not working properly and the room temp was warmer. Minor issues. Over all it was fine
Stayed 2 nights in Sep 2024

8/10 Good

Chun Yip

Stayed 2 nights in Aug 2024

8/10 Good

Rana

Liked: Cleanliness, staff & service
This property was very beautiful and in a great central location. The rooms were the biggest I’ve had in Japan. The downsides were that my air conditioning wasn’t really working. When I addressed it with the staff, the reception associate came to the room, and “played with a few buttons” and told me it should be fixed. It wasn’t fixed. It was either completely broken or just the worst air conditioner I’ve seen, because it was uncomfortably hot the whole stay. Also, the staff isn’t so efficient. When I came to register early, the lady just wanted to keep reminding me that check in is at 3…but I clearly had bags that I just wanted to leave to the side which she didn’t acknowledge till I said something. When I came back to check in at a later time, I asked the gentleman at the counter about any free refill stations for water. He said “you can refill it downstairs in the bathroom”….i was confused and thought maybe there was a refill station in the bathroom, so I asked. He said no, you can just use the tap water, it’s drinkable. So I said, if it’s drinkable, wouldn’t I just be able to refill it from the sink in my room? To which he replied yes……so why not just say that from the beginning? It kinda felt like pulling teeth. But overall, the stay was an 8/10
Stayed 3 nights in Aug 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the main station in Kyoto made it very convenient to come an go, Also close to the tour guide start locations
Stayed 1 night in Jul 2024

10/10 Excellent

SHIREEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located just a short walk from the train station, with a handy laundry nearby. The rooms were very decent in size for Japan. The only downside was that the place was somewhat dark.
Stayed 2 nights in Jul 2024

8/10 Good

SHAFEENA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

GLADYS

Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Stayed 1 night in Jul 2024

10/10 Excellent

Pedro E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing decor, beautiful hotel, and friendly, diverse staff.
Stayed 2 nights in May 2024

10/10 Excellent

Jie

enjoy the stay
Stayed 1 night in Jun 2024

8/10 Good

Christian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but every day exactly the same breakfast. This is fine if you stay for 2 nights but after 10 nights there should be more change! No milk / milk powder in the rooms. You always have to ask at reception. No body cream provided. Bar closes very early. So you cannot even have a drink after you come back from a day out. My Accor number could not be added to my booking, so I could not avail of the welcome drink either. Room size is generous for Japanese standards. All in all a good hotel with some flaws.
Stayed 10 nights in Jun 2024

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, property conditions & facilities
everything is great
Stayed 2 nights in Jun 2024