Mercure Kyoto Station

4.0 star property

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Photo gallery for Mercure Kyoto Station

Lobby
Reception
Exterior
Lunch and dinner served
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • All inclusive
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
288 Aburanokojicho, Shimogyo Ku, Kyoto, 600-8231
  • Kyoto Station Building
    ‪5 min walk‬
  • Nishihonganji Temple
    ‪7 min walk‬
  • Kyoto Aquarium
    ‪7 min walk‬
  • Osaka (ITM-Itami)
    ‪48 min drive‬

Room options

Superior Room, Non Smoking (2 zip beds, Shower booth)

  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

Superior room, Non Smoking (2 Single beds and 1 Sofa bed)

  • 320 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Superior Room, 2 Twin Beds, Non Smoking, Bathtub

  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

Privilege, Room, Multiple Beds, Non Smoking

  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

Superior Room, 1 King Bed, Non Smoking

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

Privilege, Room, 2 Twin Beds, Non Smoking, Bathtub

  • 248 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Privilege, Room, 1 King Bed, Non Smoking

  • 249.1 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Mercure Kyoto Station

4-star hotel in Shimogyo Ward
A restaurant, a bar/lounge, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a front-desk safe. Housekeeping is available on request.
Mercure Kyoto Station offers 225 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. Flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, slippers, bidets, and hair dryers. This Kyoto hotel provides complimentary wireless Internet access. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Some rates at Mercure Kyoto Station are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Kyoto hotel also offers a front-desk safe and an elevator.

Mercure Kyoto Station is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Trattoria M KYOTO - This restaurant serves lunch and dinner.
Trattoria M KYOTO - Onsite bar. Open daily.

All inclusive details

All-inclusive room rates at Mercure Kyoto Station are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Chinese (Mandarin), English, French, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,500 for adults and JPY 1,250 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Trattoria M KYOTO
  • Trattoria M KYOTO

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2500 for adults and JPY 1250 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Kyoto Station Hotel
Mercure Kyoto Station Kyoto
Mercure Kyoto Station Hotel Kyoto
Mercure Kyoto Station (Opening Aug 2020)

Mercure Kyoto Station Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 356 out of 549 reviews
Rating 8 - Good. 134 out of 549 reviews
Rating 6 - Okay. 46 out of 549 reviews
Rating 4 - Poor. 9 out of 549 reviews
Rating 2 - Terrible. 4 out of 549 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

David

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
There are way better choices in the area. Staff is rude and clueless.
Stayed 3 nights in Nov 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
No windows in room. No working space for a laptop
Stayed 3 nights in Nov 2024

8/10 Good

NAHIED

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient from all the tourist attractions. The front desk staff were very professional and helpful. The breakfast and dinner options were also great. However the room service staff didn’t do the job top notch. Being in Japan, the service was expected little higher. But overly good experience.
Stayed 3 nights in Nov 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very nice stay here rooms were a good size and staff very polite the location is perfect and walkable from the main station would recommend
Stayed 1 night in Jul 2024

10/10 Excellent

Malia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel stay in Japan. Nice spacious room, 10 minute walk to Kyoto Station, bus stop less than 5 min, close to both a 7/11 and Family Mart, as well as many great restaurants.
Stayed 7 nights in Nov 2024

6/10 Okay

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Lovely modern hotel with polite and helpful staff who spoke many different languages. The lighting in the hotel room itself was far too dark, but the bed was comfy and everything was clean. It is not very close to the train station, maybe a 15 minute walk.
Stayed 2 nights in Nov 2024

10/10 Excellent

Unai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel and very well located
Stayed 3 nights in Oct 2024

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel with a kind multilingual staff. Walking distance from the train station, temples, and many restaurants. My fiancé and I were thrilled with our experience and would highly recommend this hotel to anyone visiting Kyoto.
Stayed 5 nights in Oct 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, beautiful rooms Helpful, friendly staff Easy walking distance to kyoto station for dining, shopping, and touring
Stayed 6 nights in Oct 2024

10/10 Excellent

Marina

Traveled with family
Liked: Amenities, property conditions & facilities
All was ok!
Stayed 2 nights in Oct 2024

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close to Kyoto station, many bus routes, and a laundromat is nearby. The hotel is clean and modern. The bed was comfortable. I would definitely stay here again.
Stayed 5 nights in Oct 2024

8/10 Good

Ryan

Liked: Staff & service, amenities, property conditions & facilities
Very decent hotel for the price, lovely spacious rooms with comfortable beds. Cleanliness could have been better, there was someones crusty leftovers on the tv remote! But overall fine. I would not describe it as a 'station' hotel though. I am pretty able-bodied and from train to hotel took a minimum of 18-20min walk
Stayed 5 nights in Oct 2024

10/10 Excellent

Demetra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable stay. The hotel design is very stylish and modern, and our room had a lovely view of the Kyoto Tower. It was easy to walk to the train station, bus, and FamilyMart. My husband and I used the extra twin bed for our belongings since space was limited. The toiletries were not always restocked completely, but the room was always tidy when we came back from our outside adventures. The room would benefit from better lighting. The switches were located on the nightstands and difficult to figure out because of the various lights in the room. They look great for mood lighting but were not bright enough for getting ready, particularly in the entryway. Overall, a nice hotel.
Stayed 5 nights in Sep 2024

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish and comfortable
The hotel was quiet, modern and the rooms stylishly decorated. The best thing was the comfortable bed. Being10 minutes from the station was a challenge rolling your luggage but we made it.
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. Room was bigger then expected in Zmost Japanese hotels.
Stayed 4 nights in Oct 2024

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Daeshun

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Really appreciated the artistic interior and the food options. Would love to visit again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and the attached restaurant was delicious. Close to the station which was convenient and made getting around easy. Helpful staff as well!
Stayed 5 nights in Jul 2024

10/10 Excellent

Shiu Chung

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Way way way surpass my expectations. It’s stylish, it’s efficient with space and that bathroom is definitely a highlight. The staff is super helpful, honestly, this is a must for Kyoto. Looking forward to my next visit here.
Stayed 3 nights in Sep 2024

10/10 Excellent

Louise, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow this hotel was fantastic, very modern and comfortable. Only negative were how dimly lit the rooms were, which makes it very hard to have the right lighting to do makeup. But overall we loved our stay here. In terms of location it’s in a quiet area not far from Kyoto Station. Next time we’ll probably stay closer to Gion where most of the action seems to be.
Stayed 3 nights in Sep 2024

6/10 Okay

Johana

Liked: Cleanliness, property conditions & facilities, room comfort
So so service, nice room though
My reservation didn’t go through when I made it the night before my arrival. When I asked the front desk for a room, she said there were no king size beds available. Only 2 twin beds for a higher price. I went online and made my reservation for a king size room. The rooms are beautifully decorated, modern with beautiful lighting.
Stayed 3 nights in Sep 2024

10/10 Excellent

Cecilia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel nested in a quiet area. Kyoto station and shopping mall only 10min walk. First floor had a posh lobby with restaurant that offered great breakfast buffet and dinner options. Staff were super friendly and spoke perfect English. Room was clean, bed was comfortable and had good toiletries. The only down side was the lack of an onsite laundry, there is a laundromat 5mins walk but can’t say it’s the cleanest.
Stayed 3 nights in Sep 2024