This hotel features laundry facilities, express check-out, and a front-desk safe. WiFi in public areas is free. Other amenities include multilingual staff assistance. Housekeeping is not available.
M’s Inn Higashiyama offers 15 accommodations with washers/dryers and safes. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.
This Kyoto hotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include hair dryers and blackout drapes/curtains.
M’s Inn Higashiyama features multilingual staff, laundry facilities, and express check-out. Wireless Internet access is complimentary. This Kyoto hotel also offers a front-desk safe and an elevator.
M’s Inn Higashiyama has designated areas for smoking.
Languages
English, Japanese, Korean
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Family friendly
In-room kitchenette
In-room microwave
In-room refrigerator
In-room washer/dryer
Laundry facilities
Soundproofed rooms
Conveniences
Laundry facilities
Limited-hour front desk
Safe at front desk
Guest services
Multilingual staff
No housekeeping service
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible path to elevator
More
4 floors
Built in 2016
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Bathroom
Bidet
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Towels provided
Entertainment
Flat-screen TV with digital channels
Food and drink
Kitchenette
Microwave
Refrigerator
More
Air conditioning (climate-controlled)
Heating (climate-controlled)
Safe
Soundproofed rooms
Washer/dryer
Window screens
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 7:30 AM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Access methods
Access code, front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, and Merpay
Cashless transactions are available
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
M's Higashiyama
M's Higashiyama Kyoto
M's Inn Higashiyama
M's Inn Higashiyama Kyoto
M's Inn Higashiyama
M’s Inn Higashiyama Hotel
M’s Inn Higashiyama Kyoto
M’s Inn Higashiyama Hotel Kyoto
M’s Inn Higashiyama Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 305 out of 436 reviews
10 - Excellent
305
Rating 8 - Good. 106 out of 436 reviews
8 - Good
106
Rating 6 - Okay. 16 out of 436 reviews
6 - Okay
16
Rating 4 - Poor. 3 out of 436 reviews
4 - Poor
3
Rating 2 - Terrible. 6 out of 436 reviews
2 - Terrible
6
9.6/10
Cleanliness
8.4/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Okay
Robert
Nov 17, 2024
very average
There was a kitchen with no utensils, bowls cooking implements. misleadingly description
lots of noise between floors making it difficult to sleep
Full size washing machine and dryer inside the apartment. Fully equipped for a comfortable stay and very centrally located for access to Gion, Pontocho and a host of fantastic restaurants. Would stay again!
Janice
Stayed 3 nights in Nov 2024
10/10 Excellent
Amber
Nov 2, 2024
This place was one of my favorites that we stayed at during our two week Japan trip. The room we stayed in was huge and so close to all the sights in Kyoto. I loved that they had in unit laundry and a mini fridge. They don’t have official baggage storage but they do have a couple locks that you can lock your baggage to which we used.
This hotel was a bit of fresh air during our tip to Japan. The room as big enough for 4 of us and we each had a bedd or a tatami. We loved having access to a washing machine. It was super quiet (we slept with the window wide open). The location was great, only few minutes wlking from the tube station. We highly recommend it.
There was only staff when we checked in. We were there for almost a week and we saw the staff twice the desk was unmanned the rest of the time. The room was serviced only once in that time … the rest of the days we didn’t even get fresh towels. The room rate of $170 a night was incredibly high for absolutely no service. The room was very roomy and clean and had a room with traditional Tatami flooring with futon bedding if one wanted to try a traditional bed. The regular bed was comfortable. We had a clothes washer drier combo which was used often as the weather was hot and humid which necessitated a change of clothing mid day.
This is of no fault to the hotel but if youre in a room facing the street, it can get loud because of construction. I had a hard time sleeping due to the noise.
kyoto is known to be safe, but this area is safe to walk around too, even at night. there are restaurants and shops near the area. room has kettle and microwave and good size room.
The only issue is that I needed to call a taxi. Our child was very tired to get to our next destination. We asked the front desk staff to call us a taxi. They said Taxis don’t pick people up at hotels in Japan. You have to go to them. They told us we’d have to walk 30minutes to Kyoto station to get a taxi. Doing our research I don’t think that is the case. It made it quite difficult for us trying to help our little or who was also 16hours jet lagged. I wish they would have suggest the taxi app if they didn’t feel like calling a text for us. Other than this issue everything was perfect.
Due to the heat in Kyoto we were very grateful for the cold Aircon.
Check in was easy as the staff helped us, check out was super easy. The area was quiet and nice. The room was lovely.
The only issue I had was the working of the washing machine, it was a little difficult for me to understand but it worked well when we did use it (cycles took a while). Helpful to have a dryer inbuilt.
Would definitely stay there again if we came back to Kyoto.
The place was very clean and close to the tourist attractions we wanted to see. We are very happy we found this place. We would definately recommend this place to our family and friends.
The check in could be smoother and less DIY. You need an access code to get in the hotel - which I didn’t, but I was lucky there was someone in the reception. The metro is about 12min walk and there aren’t many restaurants nearby. The room was nice and spacious, comfortable bed, internet and ac worked well, shower with good water pressure. There was a somewhat unpleasant smell (kind like sewage) in the room and that was annoying but not enough to ruin the stay. The staff doesn’t speak much English but everyone was so nice and helpful- like pretty much everyone else in Japan.