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View all photos for Family Suite

Family Suite | In-room safe, individually decorated, desk, free WiFi

Family Suite

  • 829 sq ft
  • Sleeps 6
  • 6 Twin Futons

View all photos for Superior Room

Superior Room | In-room safe, individually decorated, desk, free WiFi

Superior Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Futons

View all photos for Luxury Twin Room

Luxury Twin Room | In-room safe, individually decorated, desk, free WiFi

Luxury Twin Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Japanese Deluxe Room

Japanese Deluxe Room | In-room safe, individually decorated, desk, free WiFi

Japanese Deluxe Room

  • 431 sq ft
  • City view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Standard Room

Japanese Standard Room | In-room safe, individually decorated, desk, free WiFi

Japanese Standard Room

  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Futons

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Public bath

Kadensho, Arashiyama Onsen, Kyoto - Kyoritsu Resort

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (249)
The price is $767
per night
$843 total
includes taxes & fees
Apr 2 - Apr 3
Kadensho, Arashiyama Onsen, Kyoto - Kyoritsu Resort

About this property

NISHIYAMA RYOKAN - Established in 1953

3.5-star ryokan in Downtown Kyoto
A restaurant, spa services, and dry cleaning are available at this smoke-free ryokan. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and a front-desk safe are onsite. Housekeeping is not available.
NISHIYAMA RYOKAN - Established in 1953 offers 28 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. LED televisions are featured in guestrooms. Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. Public bath/onsen services include an indoor public bath (no minerals) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 4:30 PM to midnight.
The ryokan offers a restaurant. Wireless Internet access is complimentary. This Kyoto ryokan also offers spa services, multilingual staff, and tour/ticket assistance.

NISHIYAMA RYOKAN - Established in 1953 is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 8:30 AM.
Onsite venue - This restaurant specializes in Japanese cuisine. Reservations are required.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 8:30 AM for a fee: JPY 4,000 per person
  • A restaurant
  • Kaiseki meal

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden

Spa

  • In-room massages
  • Public bath open from 4:30 PM - midnight
  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 5 floors
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LED TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Additional fees may apply to children for bedding and meals. Meals for children must be requested in advance of arrival; fees apply.
Guests with dietary restrictions or food allergies should contact this hotel in advance.

Renovations and closures

The following facilities are closed on Wednesday:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 5 and younger are not allowed at this property; All guests older than 5 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 4000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Japanese futons are provided based on the number of adults in the reservation.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 5 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

NISHIYAMA
NISHIYAMA Kyoto
NISHIYAMA RYOKAN
NISHIYAMA RYOKAN Kyoto
RYOKAN NISHIYAMA
Nishiyama Ryokan Hotel Kyoto
NISHIYAMA RYOKAN
Nishiyama Established In 1953
NISHIYAMA RYOKAN Established in 1953
NISHIYAMA RYOKAN - Established in 1953 Kyoto
NISHIYAMA RYOKAN - Established in 1953 Ryokan
NISHIYAMA RYOKAN - Established in 1953 Ryokan Kyoto

NISHIYAMA RYOKAN - Established in 1953 Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 180 out of 275 reviews
Rating 8 - Good. 81 out of 275 reviews
Rating 6 - Okay. 9 out of 275 reviews
Rating 4 - Poor. 2 out of 275 reviews
Rating 2 - Terrible. 3 out of 275 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cuauhtemoc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service!
Stayed 1 night in Nov 2024

10/10 Excellent

Nino, Anchorage

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, choose the Japanese breakfast if you stay here.
Stayed 1 night in Nov 2024

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience!! Definitely visit again. Fantastic breakfast!! Owner's were incredibly friendly and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Ash

Stayed 2 nights in Nov 2024

8/10 Good

Line

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Norma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and excellent friendly staff. Great location in a quiet area but close enough to shops & restaurants. Staff was so helpful to make sure we had everything we needed.
Stayed 2 nights in Oct 2024

2/10 Terrible

Aashka

Disliked: Cleanliness, staff & service, property conditions & facilities
Not worth the price!
Stayed 1 night in Oct 2024

10/10 Excellent

Amir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Tanner

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed at the Nishiyama Ryokan for one night during our trip to Japan and we can happily say that it was one of the highlights. The room was beautiful and you get to experience what it's like to sleep in a traditional Japanese room. We got to relax in the Public bath and witness a Koto concert which was definitely a remarkable experience, at the end of the concert my wife got to play the Koto instrument guided by the musician, making an unforgettable memory. The staff from the hotel were always very nice and helpful, they gifted us a beautiful picture of us with the koto musician which was a very special present from them. At our checkout day we got to have a delicious traditional japanese breakfast, which was a very nice experience, everything was made with care and effort, it was amazing to be able to indulge and get to know what a real japanese breakfast is all about. Moreover we got to experience a matcha tea ceremony and see how it's traditionally made, the matcha was delicious and my wife got to try to make her own matcha tea. We received a very nice goodbye present on our last day and when we were leaving the hotel rain was pouring and one of the staff ran out to gift us an umbrella, we are very grateful for the service and kindness from the staff. We want to thank Nishiyama san and all the stuff for making our stay remarkable, we will for sure recommend the Ryokan to friends and we hope to come back in the future! ありがとう ございました.
Stayed 1 night in Oct 2024

10/10 Excellent

Isaura, Piantini, Santo Domingo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and happy to help in any way. They have activities at the Ryokan for guests, we participated in the tea ceremony and the calligraphy class which were both wonderful experiences. We would love to come back and stay for more than one night.
Stayed 1 night in Aug 2024

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went amazing, great staff, and cleanness
Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, perfect location, traditional and comfortable, amazing breakfast, we would come back!
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Fine Experience, but Not Worth the Price
Service was excellent and the staff were very polite; however, overall it’s a little dated and the public bath was on the smaller side. Compared to the other hotels we’ve stayed at while in Japan, it wasn’t overly special, so it didn’t feel worth the $500 we paid for 1 night in a Japanese-style room.
Stayed 1 night in Apr 2024

10/10 Excellent

Mario

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kyoto Stay
Nice Ryokan in the middle of Kyoto. Short walk to Gion and Pontacho. Staff is very helpful and made the stay enjoyable.
Stayed 3 nights in Mar 2024

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Hugo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hospitality of all the staff, they were very warm!!!
Stayed 3 nights in Mar 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful, the property was very quiet and relaxing
Stayed 3 nights in Jan 2024

10/10 Excellent

Julie, Arcadia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this ryokan. We wanted a traditional experience and were very happy. The futons were very comfortable; the amount of space was generous - four of us stayed in comfort. The "public bath" (separate for men and women) was great (good shower/bathtub in the bathroom as well); the morning tea ceremony and afternoon calligraphy session were enjoyable; the small balcony had a sweet Japanese garden, and a clever combination of screens and curtains made it possible to shut out the "city" view and still see the garden and have good light. Everything was supported - good toiletries, yukata and slippers for the bath, tea, fridge with beverages, a map of the local area and good recommendations. The owners and staff were helpful and wonderful. My daughter's boyfriend proposed at Ginkakuji the second day we were there and they were so delighted - staff took pictures of the two of them in the courtyard garden and created a memory book they gave to my daughter with a special gift.
Stayed 2 nights in Nov 2023

10/10 Excellent

Cem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Michael R

Stayed 2 nights in Nov 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great hosts
Our hosts were very warm and kind. Felt like it was their home (and as a family business, it is!). Welcoming and a superb location in beautiful Kyoto.
Stayed 2 nights in Nov 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Yuchen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and beautiful. Highly recommend this ryokan!