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RIHGA Royal Hotel Kyoto

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for RIHGA Royal Hotel Kyoto

Premium Floor Suite Double, Non Smoking | Down comforters, minibar, in-room safe, desk
Standard Triple Room | Down comforters, minibar, in-room safe, desk
Exterior
Indoor pool
6 restaurants, breakfast, lunch, dinner served; French cuisine

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Parking included
    Parking included
  • Pool
    Pool
  • Room service
    Room service
  • Gym
    Gym
  • Breakfast available
    Breakfast available

Explore the area

Map
1 Taimatsu-cho, Shiokoji-sagaru, HigashiHorikawa-dori, Shimogyo-ku, Kyoto, Kyoto, 600-8237
  • Kyoto Station Building
    4 min walk
  • Kyoto Aquarium
    7 min walk
  • Kyoto Tower
    9 min walk
  • Osaka (ITM-Itami)
    46 min drive

Room options

View all photos for Regular floor Superior Twin, Non Smoking (24~27sqm)

Down comforters, minibar, in-room safe, desk

Regular floor Superior Twin, Non Smoking (24~27sqm)

  • 258 sq ft
  • City view
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium floor Superior Twin, Non Smoking (27~30sqm)

Down comforters, minibar, in-room safe, desk

Premium floor Superior Twin, Non Smoking (27~30sqm)

  • 291 sq ft
  • City view
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Kyoto Style floor Suite Twin Non Smoking (53sqm/8th floor)

Down comforters, minibar, in-room safe, desk

Kyoto Style floor Suite Twin Non Smoking (53sqm/8th floor)

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Regular floor Suite Double, Non Smoking

Regular floor Suite Double, Non Smoking | Down comforters, minibar, in-room safe, desk

Regular floor Suite Double, Non Smoking

  • 570 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Regular floor Suite Twin, Non Smoking

Regular floor Suite Twin, Non Smoking | Down comforters, minibar, in-room safe, desk

Regular floor Suite Twin, Non Smoking

  • 538 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Kyoto Style floor Family Room Non Smoking (8th floor)

Kyoto Style floor Family Room Non Smoking (8th floor) | Down comforters, minibar, in-room safe, desk

Kyoto Style floor Family Room Non Smoking (8th floor)

  • City view
  • Sleeps 8
  • 3 Twin Beds

View all photos for KIRA KARACHO (GIN-GETSU)

KIRA KARACHO (GIN-GETSU) | Down comforters, minibar, in-room safe, desk

KIRA KARACHO (GIN-GETSU)

  • 452 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for KIRA KARACHO (KIN-UN)

KIRA KARACHO (KIN-UN) | Down comforters, minibar, in-room safe, desk

KIRA KARACHO (KIN-UN)

  • 452 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive floor Standard Twin Room, Non Smoking (10th floor)

Down comforters, minibar, in-room safe, desk

Executive floor Standard Twin Room, Non Smoking (10th floor)

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Down comforters, minibar, in-room safe, desk

Standard Triple Room

  • 258 sq ft
  • City view
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Wide King Double, Non Smoking

Wide King Double, Non Smoking | Down comforters, minibar, in-room safe, desk

Wide King Double, Non Smoking

  • 237 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Luxury Family room, Non Smoking

Luxury Family room, Non Smoking | Down comforters, minibar, in-room safe, desk

Luxury Family room, Non Smoking

  • City view
  • Sleeps 12
  • 4 Twin Beds

View all photos for Japanese style Room Non-smoking

Japanese style Room Non-smoking | Down comforters, minibar, in-room safe, desk

Japanese style Room Non-smoking

  • City view
  • Sleeps 8
  • 4 Twin Futons

View all photos for TATAMI Suite Twin

TATAMI Suite Twin | Down comforters, minibar, in-room safe, desk

TATAMI Suite Twin

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium floor Superior Twin Room, Non Smoking (9th floor)

Down comforters, minibar, in-room safe, desk

Premium floor Superior Twin Room, Non Smoking (9th floor)

  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Twin room with TATAMI, Non-smoking

Down comforters, minibar, in-room safe, desk

Twin room with TATAMI, Non-smoking

  • City view
  • Sleeps 8
  • 2 Twin Beds and 2 Twin Futons

View all photos for Executive floor Junior Suite Twin Non Smoking(10th floor)

Executive floor Junior Suite Twin Non Smoking(10th floor) | Down comforters, minibar, in-room safe, desk

Executive floor Junior Suite Twin Non Smoking(10th floor)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive floor Deluxe Twin Room, Non Smoking (10th floor)

Executive floor Deluxe Twin Room, Non Smoking (10th floor) | Down comforters, minibar, in-room safe, desk

Executive floor Deluxe Twin Room, Non Smoking (10th floor)

  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Suite Twin Run of House　[Room Type or Size will be assigned upon arrival]

Room amenity

Suite Twin Run of House　[Room Type or Size will be assigned upon arrival]

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Twin Room, Non Smoking

Down comforters, minibar, in-room safe, desk

Luxury Twin Room, Non Smoking

  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Premium floor Deluxe Twin, Non Smoking (9th floor)

Down comforters, minibar, in-room safe, desk

Premium floor Deluxe Twin, Non Smoking (9th floor)

  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Kyoto Style floor Deluxe Twin Room, Non Smoking (8th floor)

Down comforters, minibar, in-room safe, desk

Kyoto Style floor Deluxe Twin Room, Non Smoking (8th floor)

  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Down comforters, minibar, in-room safe, desk

Deluxe Twin Room, Non Smoking

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for High Floor Standard Twin Room (Run of Floor), Non Smoking

Down comforters, minibar, in-room safe, desk

High Floor Standard Twin Room (Run of Floor), Non Smoking

  • 237 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive floor Superior Twin Room, Non Smoking (10th floor)

View from room

Executive floor Superior Twin Room, Non Smoking (10th floor)

  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Kyoto Style floor Superior Twin Room, Non Smoking (8th floor)

Down comforters, minibar, in-room safe, desk

Kyoto Style floor Superior Twin Room, Non Smoking (8th floor)

  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Premium floor Standard Twin, Non Smoking (9th floor)

Down comforters, minibar, in-room safe, desk

Premium floor Standard Twin, Non Smoking (9th floor)

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Kyoto Style floor Standard Twin Room, Non Smoking (8th floor)

Down comforters, minibar, in-room safe, desk

Kyoto Style floor Standard Twin Room, Non Smoking (8th floor)

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive floor Deluxe Double Room, Non Smoking (10th floor)

Down comforters, minibar, in-room safe, desk

Executive floor Deluxe Double Room, Non Smoking (10th floor)

  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium floor Deluxe Double, Non Smoking (9th floor)

Down comforters, minibar, in-room safe, desk

Premium floor Deluxe Double, Non Smoking (9th floor)

  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for High Floor Deluxe Twin Room (Run of Floor), Non Smoking

Down comforters, minibar, in-room safe, desk

High Floor Deluxe Twin Room (Run of Floor), Non Smoking

  • 323 sq ft
  • City view
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for High Floor Superior Twin Room (Run of Floor), Non Smoking

Down comforters, minibar, in-room safe, desk

High Floor Superior Twin Room (Run of Floor), Non Smoking

  • 291 sq ft
  • City view
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room, Non Smoking

Room amenity

Superior Double Room, Non Smoking

  • 291 sq ft
  • City view
  • Sleeps 6
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Twin Room, Non Smoking

Down comforters, minibar, in-room safe, desk

Standard Twin Room, Non Smoking

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive floor Standard Double Room, Non Smoking (10th floor)

Down comforters, minibar, in-room safe, desk

Executive floor Standard Double Room, Non Smoking (10th floor)

  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium floor Standard Double, Non Smoking (9th floor)

Down comforters, minibar, in-room safe, desk

Premium floor Standard Double, Non Smoking (9th floor)

  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Twin (Hollywood twin) Non Smoking

Down comforters, minibar, in-room safe, desk

Superior Twin (Hollywood twin) Non Smoking

  • 291 sq ft
  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Kyoto Style floor Standard Double Room, Non Smoking (8th floor)

Down comforters, minibar, in-room safe, desk

Kyoto Style floor Standard Double Room, Non Smoking (8th floor)

  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Twin (Hollywood Twin), Non Smoking

Down comforters, minibar, in-room safe, desk

Standard Twin (Hollywood Twin), Non Smoking

  • 237 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking

Down comforters, minibar, in-room safe, desk

Standard Double Room, Non Smoking

  • Sleeps 4
  • 1 Double Bed

View all photos for Executive floor Small Double Room, Non Smoking (10th floor)

Executive floor Small Double Room, Non Smoking (10th floor) | Down comforters, minibar, in-room safe, desk

Executive floor Small Double Room, Non Smoking (10th floor)

  • Sleeps 4
  • 1 Double Bed

View all photos for Executive floor Suite, Non Smoking (10th Floor, 79sqm)

Executive floor Suite, Non Smoking (10th Floor, 79sqm) | Down comforters, minibar, in-room safe, desk

Executive floor Suite, Non Smoking (10th Floor, 79sqm)

  • 850 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

Down comforters, minibar, in-room safe, desk

Superior Twin Room, Non Smoking

  • Sleeps 6
  • 2 Twin Beds

View all photos for Premium Floor Suite Twin, Non Smoking

Premium Floor Suite Twin, Non Smoking | Down comforters, minibar, in-room safe, desk

Premium Floor Suite Twin, Non Smoking

  • 807 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

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Exterior

Rihga Gran Kyoto

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Air conditioning
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Rihga Gran Kyoto

About this property

RIHGA Royal Hotel Kyoto

4-star hotel in Shimogyo Ward
Along with 6 restaurants, this hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/cafe, and concierge services are onsite.
RIHGA Royal Hotel Kyoto offers 489 air-conditioned accommodations with minibars and safes. Beds feature down comforters. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

RIHGA Royal Hotel Kyoto features an indoor pool and a fitness center. Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited complimentary onsite parking is available on a first-come, first-served basis.

RIHGA Royal Hotel Kyoto has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Top of Kyoto - This restaurant specializes in French cuisine and serves lunch and dinner. A children's menu is available.
Royal Ryuho - This restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available.
Gourmand Tachibana - This restaurant specializes in French cuisine and serves lunch and dinner. A children's menu is available.
All Day Dining KAZA - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Tankuma Kitamise - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,200 per person
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • All Day Dining KAZA
  • Gourmand Tachibana
  • Royal Ryuho
  • Tankuma Kitamise
  • Top of Kyoto

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1969
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3200 per person
  • Facilities fee: JPY 1100 per person, per day and includes use of: swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children 4-12 years old are allowed in the pool for a fee of JPY 540 per person, per stay and must be accompanied by an adult.

We should mention

Pool access available from 1:30 PM to 8:30 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool with adult supervision
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Rihga Royal
Hotel Rihga Royal Kyoto
Kyoto Hotel Rihga Royal
Kyoto Rihga Royal
Kyoto Rihga Royal Hotel
Rihga Royal
Rihga Royal Hotel
Rihga Royal Hotel Kyoto
Rihga Royal Kyoto
Rihga Royal Kyoto Hotel
RIHGA Royal Hotel Kyoto Hotel
RIHGA Royal Hotel Kyoto Kyoto
RIHGA Royal Hotel Kyoto Hotel Kyoto

RIHGA Royal Hotel Kyoto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1167 out of 2041 reviews" "
Rating 8 - Good. 587 out of 2041 reviews" "
Rating 6 - Okay. 203 out of 2041 reviews" "
Rating 4 - Poor. 48 out of 2041 reviews" "
Rating 2 - Terrible. 36 out of 2041 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never having been to Japan, we didn’t know what to expect of Japanese hotels. The Rihga Royal was exceptional. The staf. Was courteous and helpful. The room was clean and modern and the bed very comfortable. We paid for breakfast with the room and dined almost every morning in the revolving restaurant on the top of the hotel. Spectacular views and great food. I highly recommend it. Most guests ate at the buffet on the first floor (more food selection) and missed out on a great experience. Great staff and great value. I would stay here again.
Stayed 7 nights in Aug 2024

8/10 Good

Bonita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to things to do.
Stayed 3 nights in Aug 2024

6/10 Okay

Mariam

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a big hotel. I liked the train station free shuttle, it was super convenient to catch the busses into the city from the station. The staff is not the friendliest. There was something cold about each and every staff member I interacted with. I was disappointed in the pool. It doesn’t state on their website that you pay extra for it. The reason I mainly booked the hotel was for the pool so my child can use it. I had to make reservations for it and it cost about $7US dollars for an adult and about $5 for a child. My room was small and did not look big like in the photo of it. There are restaurants nearby and a family mart as well. It wasn’t so bad, but I definitely regretted not getting something closer to the city.
Stayed 4 nights in Aug 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was much cleaner than when I last stayed here a year ago. You can select three levels of housekeeping for the room, or no cleaning, and I selected the highest level and they did a good job. No dirty sheets this year. Room did not smell bad this year. We had breakfast in the Top of Kyoto restaurant on the 14 th floor and it was amazing. The restaurant rotates slowly so your view changes. This hotel is walkable from Kyoto Station but they also have a shuttle bus every 20 minutes that picks up by the West Gate of the station. It is near the clam ramen restaurant, which I highly recommend. You do hear the trains at night but it is right by the train tracks. The breakfast buffet in the hotel restaurant had many Kyoto specialties as well as Western food. The orange and apple jellies for dessert were a real treat. The reception staff was welcoming and spoke English well. There are usually taxis available in front of the hotel but it is also a short walk to Tokyo Station where you can pick up many of the busses to the temples and also the subway. There are many coin lockers at the station so you can stash your bags and explore the city unfettered by luggage. There is a food court underneath the bus stops and also many food options in the station. We particularly enjoyed the pork buns at 551 Horai which is by the West Gate of the station.
Stayed 2 nights in Aug 2024

10/10 Excellent

Richel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure what people are complaining about when it comes to the condition of the building and rooms. The exterior needs a tiny bit of work but the interior is far better. It's a 4 star hotel, not a 5 star. The service was definitely 5 star though, make sure to use the shuttle to Kyoto station! Our Superior room was fantastic and it was the largest room we had on our trip. Super clean and the design was very nice. I'd stay here again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Quynh

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We extended our stay here at the conclusion of a tour. It is not too long of a walk from Kyoto Station, and they offer bus service to and from, which is helpful if you are moving luggage. Breakfast at the place is great. Room was clean and spacious for two people. We used the luggage delivery service at the hotel to forward luggage ahead of time from Kyoto to Tokyo. It was straightforward, and staff were helpful completing forms and holding luggage for us.
Stayed 2 nights in Jul 2024

4/10 Poor

Mimi

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Great property to stay. They have a swimming pool (you pay extra to use) which was so nice after a hot day walking around. Friendly staff, food was great would highly recommend the breakfast in the revolving tower.
Stayed 4 nights in Aug 2024

10/10 Excellent

Stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location. I don’t like when hotels advertise they have a gym but it turns out to be just a few treadmills and one piece of equipment
Stayed 3 nights in Aug 2024

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Staff took us to our room on arrival.
Stayed 2 nights in Jul 2024

6/10 Okay

Jill

Traveled with family
The hotel quality was average and the restaurants were overpriced
Stayed 3 nights in Aug 2024

8/10 Good

Shoko, brooklyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and good service. I would stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Thanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like everything in this hotel. Gorgeous. But only thing that if you want to use pool or Gym, you have to pay Yen 1100 each. I did not know that is excluded.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Stayed 4 nights in May 2024

8/10 Good

Christopher

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but strange opening hours for pool/gym.
Not a bad hotel which is fairly well placed for Kyoto station and the shuttle bus is a bonus. Why a big hotel like this would only have a gym and pool that is open in the afternoon and evening is strange! What about if you want to get up early and do some exercise?!
Stayed 3 nights in Aug 2024

8/10 Good

Takashi

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
other guests were noisy.
Stayed 6 nights in Jul 2024

10/10 Excellent

Weifeng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

DEVENDRAN, San Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with great dining options and shuttle service to the railway station. Morning buffet was excellent and we were happy to see vegetarian foods. If I come again to Kyoto I would stay here.
Stayed 3 nights in Jul 2024

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Staff helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

xinhe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and comfortable. The room was in good shape and was a good size. It looks like it does in the picture. It is a reasonable walk to the train station. The pool experience was nice (and the price to use was reasonable)
Stayed 2 nights in Jul 2024

10/10 Excellent

Beau

Great place
Stayed 2 nights in Jul 2024

10/10 Excellent

AVRAHAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Tingting

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024