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THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

4.5 star property

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Courtyard
Flat-screen TV
Courtyard
Executive Hollywood Twin, Non Smoking 43sqm | In-room safe, free WiFi, bed sheets, wheelchair access
Flat-screen TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
175-2 Ebisucho Higashiyama Ward, Kyoto, Kyoto, 605-0033
  • Heian Shrine
    ‪10 min walk‬
  • Kyoto University
    ‪3 min drive‬
  • Kiyomizu Temple
    ‪3 min drive‬
  • Osaka (ITM-Itami)
    ‪67 min drive‬

Room options

View all photos for Superior Twin/Shower Booth, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Superior Twin/Shower Booth, Non Smoking

  • 226 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive King, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Executive King, Non Smoking

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Twin, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Executive Twin, Non Smoking

  • 452 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Premier Triple/Shower Booth, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Premier Triple/Shower Booth, Non Smoking

  • 420 sq ft
  • Sleeps 5
  • 3 Large Twin Beds

View all photos for Deluxe Twin, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Deluxe Twin, Non Smoking

  • 291 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Awata Suite, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Awata Suite, Non Smoking

  • 624 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Triple, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Deluxe Triple, Non Smoking

  • Sleeps 5
  • 3 Large Twin Beds

View all photos for Okazaki Suite, Non Smoking

Flat-screen TV

Okazaki Suite, Non Smoking

  • 657 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Deluxe King, Non Smoking

  • 258 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Shirakawa Suite, Non Smoking

Flat-screen TV

Shirakawa Suite, Non Smoking

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Queen, Non Smoking

Deluxe Queen, Non Smoking | In-room safe, free WiFi, bed sheets, wheelchair access

Deluxe Queen, Non Smoking

  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premier Twin, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Premier Twin, Non Smoking

  • 344 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Superior Queen/Shower Booth, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Superior Queen/Shower Booth, Non Smoking

  • 226 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Pan Pacific Suite, Non Smoking

Flat-screen TV

Pan Pacific Suite, Non Smoking

  • 926 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Accessible Twin, Non Smoking

Deluxe Accessible Twin, Non Smoking | In-room safe, free WiFi, bed sheets, wheelchair access

Deluxe Accessible Twin, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Premier King/Shower Booth, Non Smoking

Premier King/Shower Booth, Non Smoking | In-room safe, free WiFi, bed sheets, wheelchair access

Premier King/Shower Booth, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Accessible Twin

In-room safe, free WiFi, bed sheets, wheelchair access

Deluxe Accessible Twin

  • Sleeps 2
  • 2 Double Beds

View all photos for Shirakawa Suite

In-room safe, free WiFi, bed sheets, wheelchair access

Shirakawa Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

In-room safe, free WiFi, bed sheets, wheelchair access

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin

In-room safe, free WiFi, bed sheets, wheelchair access

Executive Twin

  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Queen

In-room safe, free WiFi, bed sheets, wheelchair access

Deluxe Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple

In-room safe, free WiFi, bed sheets, wheelchair access

Deluxe Triple

  • Sleeps 3
  • 3 Double Beds

View all photos for Superior Queen-Shower Booth

In-room safe, free WiFi, bed sheets, wheelchair access

Superior Queen-Shower Booth

  • Sleeps 2
  • 1 Queen Bed

View all photos for Okazaki Suite

In-room safe, free WiFi, bed sheets, wheelchair access

Okazaki Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

In-room safe, free WiFi, bed sheets, wheelchair access

Deluxe Twin

  • Sleeps 2
  • 2 Double Beds

View all photos for Awata Suite

In-room safe, free WiFi, bed sheets, wheelchair access

Awata Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Shower Booth

In-room safe, free WiFi, bed sheets, wheelchair access

Premier King Shower Booth

  • Sleeps 2
  • 1 King Bed

View all photos for Executive King

In-room safe, free WiFi, bed sheets, wheelchair access

Executive King

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin-Shower Booth

In-room safe, free WiFi, bed sheets, wheelchair access

Superior Twin-Shower Booth

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Triple-Shower Booth

In-room safe, free WiFi, bed sheets, wheelchair access

Premier Triple-Shower Booth

  • Sleeps 3
  • 3 Double Beds

View all photos for Pan Pacific Suite

In-room safe, free WiFi, bed sheets, wheelchair access

Pan Pacific Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin

In-room safe, free WiFi, bed sheets, wheelchair access

Premier Twin

  • Sleeps 3
  • 3 Twin Beds

Similar properties

Bar (on property)

Nohga Hotel Kiyomizu Kyoto

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.9 out of 5, Exceptional, (908)
The price is $524
per night
$576 total
includes taxes & fees
Apr 9 - Apr 10
Nohga Hotel Kiyomizu Kyoto

About this property

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

4.5-star hotel in Higashiyama Ward
A restaurant, a fitness center, and a bar/lounge are available at this hotel. Additionally, coffee/tea in a common area, spa services, and concierge services are onsite.
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel offers 143 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, bidets, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This luxury hotel also offers a fitness center, spa services, and a vending machine.

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel has designated areas for smoking.

A hosted evening meal is available for a surcharge daily (reservations required).
NANANOICHI - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Tea&Bar Sarei - Onsite lobby lounge. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,729 for adults and JPY 1,864 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 7,000; reservation required

Restaurants on site

  • NANANOICHI
  • Tea&Bar Sarei

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Low-height counter and sink
  • Low-height desk
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 5 floors
  • Built in 2022
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children 4-6 years old, and can be requested onsite for the listed child breakfast fee. The breakfast fee for children ages 0-3 is at no charge.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3729 for adults and JPY 1864 for children
  • Spa fee: JPY 6000 per night
  • Hosted evening meal: JPY 7000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

THE HOTEL HIGASHIYAMA by KyotoTokyuHotel
THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Kyoto

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 105 out of 140 reviews
Rating 8 - Good. 25 out of 140 reviews
Rating 6 - Okay. 4 out of 140 reviews
Rating 4 - Poor. 4 out of 140 reviews
Rating 2 - Terrible. 2 out of 140 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rich

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my favorite hotels in Japan. Besides the above, the hotel is located away from the tourist areas which makes the environment more relaxing.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Merys

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel !!! Love everything about it - the staff, the room, the deco, the location … felt great while staying here.
Stayed 1 night in Nov 2024

10/10 Excellent

Ket

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is an excellent choice for hotel in Kyoto. Hotel is new and beautiful. Great room design with modern comfort. Customer service is superb. Area is within walking distance to temples and Gion district. Lots of traditional shoes and houses around. Shuttle bus to Kyoto station is a big plus. Love this hotel!
Stayed 3 nights in Nov 2024

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Tina

Stayed 3 nights in Oct 2024

10/10 Excellent

DIANA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and organized. Breakfast is amazing! Small but so tasty and so home made! The staff is really helpful and super friendly! Location is perfect! 7 mins max to the metro!
Stayed 3 nights in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay - great staff but they lacked knowledge of speaking English; very accessible to restaurants & shopping; good restaurant.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and comfortable stay
Wonderful ambience, aesthetic, excellent service, quiet and comfortable hotel with central patio and tea bar in lobby. Good location close to popular shrines and museums. Very busy but good breakfast. Small gym space suitable for 2-3 people. One single washing machine (mostly occupied). The service was excellent and staff very helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and peaceful. Subway station was in easy distance.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sakshi

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel with all amenities
Stayed 4 nights in Oct 2024

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fine new hotel. I really enjoyed my stay with my family there. Excellent breakfast and restaurant.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jared

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Stacy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Everything reflected subtle luxury. The staff were extremely helpful and polite and went out of their way to make all kinds of accommodations possible. It was a very pampering experience.
Stayed 3 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Soraya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location if you like quiet areas, close to the bus and train stops. Breakfast was great, good mix of western options. Liked that the hotel was eco friendly and staff was great
Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favourite hotel of all the hotels in which I have ever stayed. The room was excellent; the bed was comfortable; and the location was great. The entire staff was exceedingly friendly and service-oriented. The quiet alleys around the hotel are picturesque, and the location is ideal for short, early-morning walks to some temples and shrines that get crowded during the day. If I come back to Kyoto, I will be staying here.
Stayed 6 nights in Aug 2024

8/10 Good

Ben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable, highly recommended!
Stayed 2 nights in Aug 2024

8/10 Good

Miho

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s in a great location to walk around and be close the public transportations.
Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, location and room was perfect! Would definitely stay at the hotel again
Stayed 10 nights in Aug 2024

10/10 Excellent

R

Stayed 4 nights in Jul 2024

10/10 Excellent

Sae

Stayed 4 nights in Jul 2024

10/10 Excellent

Candace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Beautiful property, walking distance to many sights in Kyoto. Rooms are spacious enough with the most amazing showers.
Stayed 7 nights in Jul 2024