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The GrandWest Arashiyama

3.5 star property

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Photo gallery for The GrandWest Arashiyama

Front of property - evening/night
Lobby
Superior Family Room | Premium bedding, individually decorated, individually furnished, desk
Superior Family Room | Living area | Flat-screen TV, toys
Lobby lounge

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
48 Arashiyama Kamikaidocho, Nishikyo-ku, Kyoto, Kyoto, 616-0016
  • Togetsukyo Bridge
    ‪9 min walk‬
  • Bamboo Forest Street
    ‪19 min walk‬
  • Arashiyama Bamboo Grove
    ‪3 min drive‬
  • Osaka (ITM-Itami)
    ‪45 min drive‬

Room options

View all photos for Dining Suite

Dining Suite | Premium bedding, individually decorated, individually furnished, desk

Dining Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 678 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Family Room

Superior Family Room | View from room

Superior Family Room

10.0 out of 10
Exceptional
(3 reviews)
  • 560 sq ft
  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

View all photos for Junior Suite

Premium bedding, individually decorated, individually furnished, desk

Junior Suite

  • 678 sq ft
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Family Room with Tatami Area

Standard Family Room with Tatami Area | Premium bedding, individually decorated, individually furnished, desk

Standard Family Room with Tatami Area

9.6 out of 10
Exceptional
(5 reviews)
  • 560 sq ft
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Standard Family Room with Tatami Area

Premium bedding, individually decorated, individually furnished, desk

Standard Family Room with Tatami Area

  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

Deluxe Family Room

  • Sleeps 4
  • 2 King Beds

Junior Suite With Mini Kitchen

  • Sleeps 4
  • 2 King Beds

View all photos for Superior Family Room

Premium bedding, individually decorated, individually furnished, desk

Superior Family Room

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

Suite

  • Sleeps 4
  • 2 King Beds

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About this property

The GrandWest Arashiyama

3.5-star hotel in Arashiyama
This smoke-free hotel features a coffee shop/cafe, free use of bicycles, and concierge services. WiFi in public areas is free. Other amenities include a garden and multilingual staff assistance.
The GrandWest Arashiyama offers 10 accommodations with complimentary bottled water and slippers. Rooms open to balconies. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include complimentary bicycles.
Public bath/onsen services include a yukata (Japanese robe).
The hotel offers a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This family-friendly hotel also offers multilingual staff, a garden, and concierge services.

The GrandWest Arashiyama is a smoke-free property.

Kyocafe chach嵐山 - Onsite café.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required

Food and drink

  • A coffee shop/cafe
  • Private picnics

Restaurants on site

  • Kyocafe chach嵐山

Things to do

  • Free bicycle rentals
  • Shopping

Family friendly

  • Baby toys
  • Children's books
  • Children's games
  • Children's toys
  • High chair
  • Mini-fridge

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Garden

Spa

  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Freezer
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

GrandWest Arashiyama Hotel
GrandWest Arashiyama
The GrandWest Arashiyama Hotel
The GrandWest Arashiyama Kyoto
The GrandWest Arashiyama Hotel Kyoto

The GrandWest Arashiyama Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 115 out of 138 reviews
Rating 8 - Good. 17 out of 138 reviews
Rating 6 - Okay. 2 out of 138 reviews
Rating 4 - Poor. 3 out of 138 reviews
Rating 2 - Terrible. 1 out of 138 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

jue zhao, Richmondhill

Liked: Cleanliness, staff & service, property conditions & facilities
Services are great, clean and hugeee rooms
Stayed 1 night in Apr 2025

10/10 Excellent

Shaun

Stayed 3 nights in Apr 2025

10/10 Excellent

Emiko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind n helpful. Walkable to all three stations. The room was very specious and clean. Great place to stay with small children.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Amenities
There were 5 of us in our room and it was perfect. The staff were so wonderful. And the convenience of going for breakfast every morning was such a great perk. Thank you so much.
Stayed 4 nights in Apr 2025

10/10 Excellent

Namchan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jodi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greeted very kindly and helped to our spacious room which we were so happily able to get into an hour early. This was our fifth hotel in the Kansai area and it was a treat to be able to experience more of an apartment type feel and have so much space to spread out. Loved the bed and down comforter after a long day of walking! It was great to have access to water and a coffee machine in the lobby. Breakfast was very good although my husband and I thought the waffles were too dense and sweet…tasted more like a dessert. The location was within 10-20 minutes walking distance to all the major sites in Arashiyama and your luggage can be held until 4pm after your checkout. It took care of one more thing we would have to think about in order to better enjoy our trip. The only comment I would make is to check all the doors/gate hinges for excessive squeaking. I felt bad whenever we had to open certain ones because they were so loud especially very early in the morning. Otherwise we’re glad we stayed here and appreciated the sincerity of the staff.
Stayed 1 night in Apr 2025

10/10 Excellent

CHI MING, Calgary

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff very nice and helpful
Stayed 6 nights in Mar 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Ada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the homely and cozy style of the guestroom and the family setting of the in room facilities. Enjoy the breakfast and apa facilities partnered with the hotel. I will indeed recommend others and return when I visit again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Damon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here. The hotel staff were excellent and the rooms were spacious, very clean and luxurious. Attractions were all within reasonable walking distance.
Stayed 4 nights in Dec 2024

10/10 Excellent

Minyang

Stayed 3 nights in Nov 2024

10/10 Excellent

Monette, Huntington Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and modern facility with a fantastic and kind staff. This was a really great facility and I will definitely be staying here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Shan Shan Noel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Wing Sheung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended family-friendly room

It was a pleasant stay; cleverly designed room to give a blend of English and Japanese styles with ample of space to roam for family of 4. Although location is further away from the tourist attractions, the hotel’s room was beautiful and very well-kept. Staffs were kind and genuinely welcoming (even hand-written welcome and goodbye cards!). My 2 young sons asked why did we only stay for 1 night when we were checking out.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Widiya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is walkable to site seeing and the service is amazing. All their staff are helpful and friendly. Thank you!
Stayed 2 nights in Oct 2024

8/10 Good

Detlef

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very large, comfortable and clean, with two king size beds and sitting, cooking area. Friendly staff. Breakfast was included in restaurant downstairs but there weren't many options. About a ten minute easy walk to all the sites and train station.
Stayed 2 nights in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An Amazing and Relaxing Stay in Kyoto

Our family of 3 stayed in a total of 5 different accommodations during our trip to Japan. This hotel was our unanimous favorite. The staff was very friendly and helpful. The location was great for our needs (We wanted to be near the bamboo forest and the quiet area of Kyoto). The included breakfast is in a cafe that is below the rooms. This cafe had great food and drinks and also very friendly staff. The room was very large and spacious. It had 3 separate areas for toilet, shower/wet room, and sink / mirror. Our view of the mountains and local area was amazing as well. I would definitely recommend this hotel to anyone that is staying in Kyoto.
Stayed 2 nights in Jul 2024

6/10 Okay

Yukiko

Traveled with family and small children
Liked: Cleanliness, staff & service
No elevator : (
Stayed 2 nights in Jul 2024

10/10 Excellent

HAI MEI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Jinsong

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Arashiyama sightseeing, with a nearby bus station that can be used for connecting (no transfer needed) to Kyoto station or Kiuomizu-dela. Room is spacious and clean, toilet and shower/bathroom are very comfortable. Reason for 4 stars instead of 5: design for the beds is suboptimal- the wooden base/legs are short (so the bed is too low for me) and the corners are protruding (easy to kick them when you walk around and it is very painful if you kick). Another minor thing is the accessibility to the breakfast restaurant in downstairs -it would be nicer if it can be accessed from inside the building or through a covered entrance especially in rainy weather.
Stayed 2 nights in Jun 2024

10/10 Excellent

Aki Fujii

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and clean room with two beds and mini kitchen area. Less than 10 minute walk from the Arashiyama train station and about 25 minute walk to bamboo forest. Property also has bikes available so we rode bikes to the train station by the bamboo forest and walked over. Breakfast was included and decent. Staff is super friendly and helpful. Need to hop on a train to get in order to get to Nishiki market and Pontocho area.
Stayed 2 nights in Jun 2024

8/10 Good

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice little hotel close to tourist area

Location was ideal, close to shops and restaurants. Staff was friendly and helpful. There is no elevator available. The rooms are small and storage is limited. Also, not many power outlets to charge phones. Breakfast was included and it was fantastic. By far the best breakfasts we had during our vacations. Getting taxis and Uber was cumbersome. Overall it was a good experience. I would recommend it.
Stayed 3 nights in May 2024