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The Palace Side Hotel

3.5 star property

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Photo gallery for The Palace Side Hotel

Exterior
Twin Room, Non Smoking | Down comforters, in-room safe, desk, blackout drapes
Single Room, Non Smoking (140cm Bed) | Down comforters, in-room safe, desk, blackout drapes
Property amenity
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Karasuma Shimodachiuri Agaru, Kamigyo-ku, Kyoto, Kyoto, 602-8011
  • Kyoto Imperial Palace
    ‪5 min walk‬
  • Kyoto International Manga Museum
    ‪12 min walk‬
  • Doshisha University
    ‪12 min walk‬
  • Osaka (ITM-Itami)
    ‪66 min drive‬

Room options

View all photos for Double Room, Non Smoking

Double Room, Non Smoking | Down comforters, in-room safe, desk, blackout drapes

Double Room, Non Smoking

  • 221 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | Down comforters, in-room safe, desk, blackout drapes

Twin Room, Non Smoking

  • 221 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Single Room, Non Smoking (90cm Bed)

Single Room, Non Smoking (90cm Bed) | Down comforters, in-room safe, desk, blackout drapes

Single Room, Non Smoking (90cm Bed)

  • 145 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Non Smoking (140cm Bed)

Single Room, Non Smoking (140cm Bed) | Down comforters, in-room safe, desk, blackout drapes

Single Room, Non Smoking (140cm Bed)

  • 145 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Twin Room, Non Smoking, Kitchen

Children's theme room

Twin Room, Non Smoking, Kitchen

  • 221 sq ft
  • Sleeps 4
  • 2 Twin Beds

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About this property

The Palace Side Hotel

3.5-star hotel in Central Kyoto
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. Additionally, massage/treatment rooms, a microwave in a common area, and conference space are onsite.
The Palace Side Hotel offers 120 accommodations with washers/dryers and safes. Beds feature down comforters. 19-inch flat-screen televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

This Kyoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Event facilities measuring 1281 square feet (119 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and concierge services. Parking is available onsite for a surcharge.

The Palace Side Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Fermata - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 1,400 per night; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,100 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Fermata

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,281 square feet of conference space
  • Computer station
  • Meeting room

Spa

  • In-room massages
  • Spa treatment rooms

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Built in 1967
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Entertainment

  • 19-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1200 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1100 per person
  • Self parking fee: JPY 1400 per night (in/out privileges)
  • Crib (infant bed) fee: JPY 1200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Palace Side
Palace Side Hotel
Palace Side Hotel Kyoto
Palace Side Kyoto
The Palace Side Hotel Hotel
The Palace Side Hotel Kyoto
The Palace Side Hotel Hotel Kyoto

The Palace Side Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 103 out of 483 reviews
Rating 8 - Good. 231 out of 483 reviews
Rating 6 - Okay. 125 out of 483 reviews
Rating 4 - Poor. 17 out of 483 reviews
Rating 2 - Terrible. 7 out of 483 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot in Kyoto
Great hotel with excellent service. Definitely dated decor but that’s part of its charm. Bikes for rent and excellent location.
Stayed 4 nights in Aug 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay elsewhere.
This hotel is outdated and requires renovation. Our room was not clean and the tray that held glasses looked as if it had cigarette ashes on it. The tables and sideboard were dirty.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for westerners and had crib
Great spot for western travelers! Although we had 2 twin beds they were comfortable, especially compared to other hotels we’ve stayed at. They were able to supply a baby crib which was a hard to find elsewhere. We could adjust the thermostat which was also nice. The bathroom is small but not as small as other places. Wouldn’t recommend the hotel breakfast but it’s a short walk to fantastic French bakeries (Shinshindo is awesome). Subway and bus stops we’re nearby which made getting around easy. Overall would recommend!
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value
All the basics are taken care of in a good location at a reasonable price.
Stayed 1 night in Feb 2019

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

carpark is Y1200 per night, published rate different, say cannot accept, must pay Y1200 for carpark, next door is an overnight park of Y400
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well situated next to the Imperial Palace, and display of art in lobby.
Stayed 1 night in Aug 2018

8/10 Good

Alex, Washington, DC

Liked: Staff & service, property conditions & facilities, room comfort
Very convenient location next to excellent cafe “Time-doh” and in between Karasuma and Marutamachi subway stations, convenience stores, restaurants. Very nice and helpful front desk staff. Rooms and bath are basic but just what is needed. Overall convenient and good price. I would stay there again because it is close to where I need to be at a very affordable nightly rate.
Stayed 8 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is in a great area with easy access to the Imperial Palace grounds, as well as other daily needs like groceries. Very pleasurable stay!
Stayed 2 nights in May 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The palace entrance is right across the road. It was very convenient. The staff told us where to see a festival and how to get there. They were very pleasant. It is a nice hotel for such a low price.
Stayed 2 nights in May 2018

10/10 Excellent

David, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were incredible.
The staff at this hotel are some of the most helpful and friendly people I've met during my stay in Japan. I'd go back to the palace side hotel just for them the next time I'm visiting Kyoto.
Stayed 1 night in Mar 2018

10/10 Excellent

K, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff in a clean and comfortable hotel in a very convenient location. Room was slightly bigger than others we have used in Japan. Only real downside is small elevators (barely fit 2 people and luggage) and multiple ambulance sirens as hospital nearby. String quartet concert in the foyer was an added bonus as was offer of free Japanese lessons in the afternoons.
Stayed 4 nights in Jan 2018

8/10 Good

Ma Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
near Subway - take exit #2 if you don't have heavy luggage. take exit #5 if you need elevator. exit #2 is shorter walk to hotel but there's quite a flight of stairs to conquer. hotel is also an easy walk to the Imperial Palace Park. they have fast WIFI, too.
Stayed 2 nights in Nov 2017

8/10 Good

Kyoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Andy, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cozy little hotel
A very neat hotel, very clean with a good breakfast (though you have to buy it- but it's worth it). The only downside is being along a main road, while convenient to find, the traffic can be noisy if you're not a morning person. Other than that, a very good hotel
Stayed 2 nights in Sep 2017

6/10 Okay

Virginia

Liked: Cleanliness
Disliked: Staff & service
The service staff were not on the same page. There was a lot off miss communication despite the language gap.
Stayed 1 night in Sep 2017

8/10 Good

Petra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and specious room
Great location and a really specious room for Japanese standards. Very nice and helpful staff. I would definitely stay here again if I am in Kyoto and giving the hotel my best recommendation.

8/10 Good

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, but washroom is small.
Close to Imperial Palace

6/10 Okay

Elina

Liked: Cleanliness
Disliked: Property conditions & facilities
Value for money
Good breakfast

8/10 Good

djemac, france

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel close to Tokyo palace and Subway.
Close to town center (15 to 30 minutes walk) or by subway (station closed to the hotel) Free wifi

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good for money

8/10 Good

Verified traveler

Liked: Room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Overall Good Hotel.
Very close to the Palace. Easy access to transportation.

6/10 Okay

Kyung M

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not bad
My boyfriend decided to take a bath and flooded the bathroom when he was draining out the water. The water did go down eventually however. It is close to the train station but it is a far walk to downtown. The all you can eat breakfast was good with a variety of choices for 12000 yen. The staff were polite and friendly with a few who couldn't speak English at all.

10/10 Excellent

Alex, Kelowna, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel across from Imperial Palace
The room was comfortable and very close to the subway. Many interesting temples within walking distance, not to mention the imperial palace across the street.