Tokyu Stay Kyoto Sanjo-Karasuma

3.5 star property

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Photo gallery for Tokyu Stay Kyoto Sanjo-Karasuma

Lobby lounge
Front of property
Garden Twin Room, Japanese Style, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Lobby
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
392 Kakimotocho, Nakagyo-ku, Kyoto, Kyoto, 604-8173
  • Yasaka Shrine
    ‪3 min drive‬
  • Heian Shrine
    ‪3 min drive‬
  • Kiyomizu Temple
    ‪5 min drive‬
  • Osaka (ITM-Itami)
    ‪45 min drive‬

Room options

Annex Residential Family Room with Washing Machine (Single Use)

  • Sleeps 2
  • 2 Large Twin Beds and 2 Twin Futons

Annex Deluxe Twin Room with Washing Machine (Single Use)

  • Sleeps 2
  • 2 Large Twin Beds

Annex Superior Twin Room with Washing Machine (Single Use)

  • Sleeps 2
  • 2 Large Twin Beds

Garden Twin Room with Washing Machine, Japanese Style (Single Use)

  • 366 sq ft
  • Sleeps 2
  • 2 Large Twin Beds and 2 Twin Futons

Annex Comfort Twin Room with Washing Machine (Single Use)

  • Sleeps 2
  • 2 Large Twin Beds

Superior Twin Room, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Superior Twin Room, Non Smoking (Single Use)

  • 291 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

Annex Residential Twin Room with Washing Machine (Single Use)

  • Sleeps 2
  • 2 Large Twin Beds

Basic Double Room, Non Smoking (Single Use)

  • 172 sq ft
  • Sleeps 1
  • 1 Double Bed

Annex Residential Double Room with Washing Machine (Single Use)

  • Sleeps 2
  • 1 King Bed

Annex - Deluxe Twin Room, Non Smoking (Single Use)

  • 344 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

Deluxe Twin Room, Non Smoking, Annex Building(For 3 people)

  • Sleeps 5
  • 2 Large Twin Beds OR 1 Twin Sofa Bed

Standard Twin Room with Washing Machine (Single Use)

  • Sleeps 2
  • 2 Large Twin Beds

Annex - Residential Double Room, Non Smoking (Single Use)

  • 226 sq ft
  • Sleeps 1
  • 1 Queen Bed

Annex - Residential Twin Room, Non Smoking (Single Use)

  • 248 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

Residential Family Room, Non Smoking(For 3-4 people)

  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

Residential Family Room, Non Smoking (Single Use)

  • Sleeps 1
  • 2 Large Twin Beds

Basic Twin Room, Non Smoking (Single Use)

  • 248 sq ft
  • Sleeps 1
  • 2 Twin Beds

Standard Double Room with Washing Machine (Single Use)

  • Sleeps 2
  • 1 Queen Bed

Annex Superior Twin Room with Washing Machine (For 3 People)

  • Sleeps 3
  • 2 Large Twin Beds

Annex Superior Twin Room with Washing Machine (For 2 People)

  • Sleeps 2
  • 2 Large Twin Beds

Annex Comfort Twin Room with Washing Machine (For 3 People)

  • Sleeps 5
  • 2 Large Twin Beds

Comfort Twin Room, Non Smoking, Annex Building (Single Use)

  • Sleeps 1
  • 2 Large Twin Beds

Annex Comfort Twin Room with Washing Machine (For 2 People)

  • Sleeps 5
  • 2 Large Twin Beds

Annex Residential Twin Room with Washing Machine (For 2 People)

  • Sleeps 4
  • 2 Large Twin Beds

Annex Residential Double Room with Washing Machine (For 2 People)

  • Sleeps 3
  • 1 King Bed

Garden Twin Room with Washing Machine, Japanese Style (For 4 People)

  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

Garden Twin Room with Washing Machine, Japanese Style (For 3 People)

  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

Comfort Twin Room, Non Smoking, Annex Building (For 3 people)

  • Sleeps 5
  • 2 Large Twin Beds OR 1 Twin Sofa Bed

Annex Premier Room with Washing Machine (Single Use)

  • Sleeps 2
  • 2 Large Twin Beds and 2 Twin Futons

Standard Twin Room with Washing Machine (For 2 People)

  • Sleeps 4
  • 2 Large Twin Beds

Annex Premier Room with Washing Machine (For 4 People)

  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

Annex Premier Room with Washing Machine (For 3 People)

  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

Annex Premier Room with Washing Machine (For 2 People)

  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

Annex Residential Family Room with Washing Machine (For 4 People)

  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

Standard Double Room with Washing Machine (For 2 People)

  • Sleeps 3
  • 1 Queen Bed

Superior Twin Room, Non Smoking (For 3 people)

  • Sleeps 5
  • 2 Large Twin Beds OR 1 Twin Sofa Bed

Annex Residential Family Room with Washing Machine (For 3 People)

  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

Annex Residential Family Room with Washing Machine (For 2 People)

  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

Annex Deluxe Twin Room with Washing Machine (For 3 People)

  • Sleeps 5
  • 2 Large Twin Beds

Annex Deluxe Twin Room with Washing Machine (For 2 People)

  • Sleeps 5
  • 2 Large Twin Beds

Basic Double Room, Non Smoking

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

Annex, Residential Double, Non Smoking

  • 226 sq ft
  • Sleeps 3
  • 1 King Bed

Comfort Twin Room, Non Smoking, Annex Building

  • 248 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

Garden Twin Room with Washing Machine, Japanese Style (For 2 People)

  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

Residential Family Room, Non Smoking

  • 366 sq ft
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

Annex, Residential Twin, Non Smoking

  • 247 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Twin Room, Non Smoking, Annex Building

  • 344 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

Basic Twin Room, Non Smoking

  • 248 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Similar properties

About this property

Tokyu Stay Kyoto Sanjo-Karasuma

3.5-star hotel in Downtown Kyoto
A restaurant, concierge services, and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite. Housekeeping is available on request.
Tokyu Stay Kyoto Sanjo-Karasuma offers 182 air-conditioned accommodations with all-in-one washer/dryers and safes. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Wired and wireless Internet access is complimentary. This Kyoto hotel also offers a vending machine, tour/ticket assistance, and concierge services.

Tokyu Stay Kyoto Sanjo-Karasuma has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
京都ことこと 烏丸御池店 - Onsite restaurant.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,530 per person
  • A restaurant

Restaurants on site

  • 京都ことこと 烏丸御池店

Family friendly

  • All-in-one washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 9 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • All-in-one washer/dryer
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's Annex Building will be closed from June 4-August 30, 2025, due to maintenance.
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1530 per person
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma Hotel
Tokyu Stay Ryougaemachi Dori Sanjo Hotel
Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma
Tokyu Stay Ryougaemachi Dori Sanjo
Tokyu Stay Ryougaemachi Dori

Tokyu Stay Kyoto Sanjo-Karasuma Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1009 reviews
Rating 8 - Good. 224 out of 1009 reviews
Rating 6 - Okay. 55 out of 1009 reviews
Rating 4 - Poor. 22 out of 1009 reviews
Rating 2 - Terrible. 6 out of 1009 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 6 nights in Feb 2025

10/10 Excellent

Kasharn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Annex building and it was amazing. The facilities are modern and clean, plus the free amenities, snacks, coffee and Sake were an added bonus that made the stay even better.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sheng

Liked: Cleanliness, staff & service, property conditions & facilities
Having washer and dryer is a big plus
Stayed 3 nights in Feb 2025

10/10 Excellent

RICHARD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi, I have been really impressed with the staff, room, cleanness and overall great value for money. We would definitely stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Joselito S.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious. Close to bus and subways and famous Nishiki market.
Stayed 3 nights in Feb 2025

10/10 Excellent

JOEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Feb 2025

4/10 Poor

breannan

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Don’t book this property if you like to be able to control the temperature of the room in which you are staying. The hotel locks the ability to change the heater to air con through winter and the rooms are extremely hot, to the point there is a lot of water condensation built up and you feel moisture. Also no iron provided in rooms, which seems like a bare minimum in terms of facilities. They do give you a pant press but you must wait for it to heat up and then it takes 15-30 minutes to work.
Stayed 2 nights in Feb 2025

10/10 Excellent

Selena, Glendora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are awesome! I left my back pillow at another Tokyu Stay Shinjuku and one of their staff members helped me get the pillow deiver for a reasonable fee. The facility is well kepted and the sake token was a nice bonus for evening treat. The breakfast was okay and we are glad we brought the breakfast meal. If you decide not to purchase the breakfast options, no worries, there is a 7 -Eleven 4 mins walk on the same street. We would stay here again. The heater remote control was a little hard to figure out. Good location to shops and the subways.Thank you!
Stayed 3 nights in Feb 2025

10/10 Excellent

Kathleen

Stayed 1 night in Feb 2025

10/10 Excellent

Timothy, Bolingbrook

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Michael Carlo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Accessible from subway and dining options around the area
Stayed 4 nights in Feb 2025

10/10 Excellent

Michael Carlo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet clean and a lot of dining options around the area
Stayed 4 nights in Feb 2025

10/10 Excellent

Sara

Stayed 2 nights in Feb 2025

10/10 Excellent

joanna amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious and it was great having a microwave and washing machine in the room. Loved the kettle!
Stayed 2 nights in Feb 2025

10/10 Excellent

Darek, Garden Grove

Stayed 6 nights in Jan 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Girlie

Stayed 4 nights in Jan 2025

6/10 Okay

Robert

Traveled with partner, Traveled with family
Disliked: Property conditions & facilities
Could not control air conditioner temperature in the room, it is controlled centrally so the room was very hot. Nice to have a washer dryer in the room.
Stayed 4 nights in Jan 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was super spacious and comfortable
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria Irene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge rooms, a block away from a subway stop
Stayed 3 nights in Jan 2025

10/10 Excellent

Jianping

Liked: Cleanliness, staff & service, property conditions & facilities
Washer/dryer is very helpful.
Stayed 4 nights in Jan 2025

2/10 Terrible

pralad

Disliked: Cleanliness, staff & service, property conditions & facilities
terrible place, they don't clean and food is terrible. it's very dirty and they have a Frame bragging about hotel rating in reception tells you what kind of hotel this is.
Stayed 8 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently Located Hotel/some improvement needed

Overall, it's a great hotel. The location is excellent, the room has convenient amenities like a washing machine, electric kettle, plates, cutlery, and a fridge, perfect for making tea and having some fruit in the evening. While the level of English at the hotel is poor, they have a robot that provides instant translations. What surprised us was that they charged us in advance for all seven nights, which had never happened to us before. The room wasn't cleaned daily, but they changed the towels and took out the trash every day. The Wi-Fi was poor and kept cutting out at night. That said, these were the only things that stood out to us.
Stayed 7 nights in Jan 2025

10/10 Excellent

Kaori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024