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Tokyu Stay Kyoto Sanjo-Karasuma

3.5 star property

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Photo gallery for Tokyu Stay Kyoto Sanjo-Karasuma

Welcome to our lobby, where a spacious design and contemporary reception desk invite relaxation and comfort.
Relax in a spacious room with a large bed, flat-screen TV, and sliding glass door leading to an outdoor area.
Sit comfortably in this cozy seating area with a view of the surrounding landscape.
Enjoy a diverse spread of dishes at our buffet, featuring a variety of options to suit every taste.
Pathway leads to a modern building with a dark facade and vertical windows.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
392 Kakimotocho, Nakagyo-ku, Kyoto, Kyoto, 604-8173
  • Yasaka Shrine
    ‪3 min drive‬
  • Heian Shrine
    ‪3 min drive‬
  • Kiyomizu Temple
    ‪5 min drive‬
  • Osaka (ITM-Itami)
    ‪45 min drive‬

Room options

View all photos for Garden Twin Room with Washing Machine, Japanese Style (Single Use)

1 bedroom, in-room safe, desk, blackout drapes

Garden Twin Room with Washing Machine, Japanese Style (Single Use)

  • 366 sq ft
  • Sleeps 2
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Standard Twin Room with Washing Machine (Single Use)

1 bedroom, in-room safe, desk, blackout drapes

Standard Twin Room with Washing Machine (Single Use)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room with Washing Machine (Single Use)

1 bedroom, in-room safe, desk, blackout drapes

Standard Double Room with Washing Machine (Single Use)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Twin Room with Washing Machine, Japanese Style (For 4 People)

1 bedroom, in-room safe, desk, blackout drapes

Garden Twin Room with Washing Machine, Japanese Style (For 4 People)

  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Garden Twin Room with Washing Machine, Japanese Style (For 3 People)

1 bedroom, in-room safe, desk, blackout drapes

Garden Twin Room with Washing Machine, Japanese Style (For 3 People)

  • Sleeps 5
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Standard Twin Room with Washing Machine (For 2 People)

1 bedroom, in-room safe, desk, blackout drapes

Standard Twin Room with Washing Machine (For 2 People)

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Double Room with Washing Machine (For 2 People)

1 bedroom, in-room safe, desk, blackout drapes

Standard Double Room with Washing Machine (For 2 People)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Garden Twin Room with Washing Machine, Japanese Style (For 2 People)

1 bedroom, in-room safe, desk, blackout drapes

Garden Twin Room with Washing Machine, Japanese Style (For 2 People)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

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  • Breakfast available
  • Housekeeping
  • 24/7 front desk
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The price is $60 total
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About this property

Tokyu Stay Kyoto Sanjo-Karasuma

3.5-star hotel in Downtown Kyoto
A restaurant, concierge services, and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite. Housekeeping is available once per stay.
Tokyu Stay Kyoto Sanjo-Karasuma offers 182 air-conditioned accommodations with all-in-one washer/dryers and safes. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Wired and wireless Internet access is complimentary. This Kyoto hotel also offers a vending machine, tour/ticket assistance, and concierge services.

Tokyu Stay Kyoto Sanjo-Karasuma has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
京都ことこと　烏丸御池店 - Onsite restaurant.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,530 per person
  • A restaurant

Restaurants on site

  • 京都ことこと　烏丸御池店

Family friendly

  • All-in-one washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (31 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 9 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • All-in-one washer/dryer
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's Annex Building will be closed from June 4-August 30, 2025, due to maintenance.
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1530 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma Hotel
Tokyu Stay Ryougaemachi Dori Sanjo Hotel
Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma
Tokyu Stay Ryougaemachi Dori Sanjo
Tokyu Stay Ryougaemachi Dori

Tokyu Stay Kyoto Sanjo-Karasuma Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 687 out of 1001 reviews
Rating 8 - Good. 223 out of 1001 reviews
Rating 6 - Okay. 62 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel near subway
Stayed 2 nights in Apr 2025

8/10 Good

Hannah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the convenient location to multiple train lines making it easy to get around the city. Additionally, we used the washer/dryer in the room which worked well during the middle of our trip. One thing to note is our room did have an odd smell which would come and go (almost like stale water), but my family’s other rooms didn’t have the smell so it seemed to be a one-off situation. Overall it was a pleasant stay.
Stayed 5 nights in Apr 2025

10/10 Excellent

Sarah, Macclesfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were well organised, free activities for the adults and children, including traditional Japanese toys, tea ceremony demonstration/ participation where we whisked and drank our own matcha. The staff were friendly and helpful. We had our own washing machine in our room. Loved our stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Very enjoyable. We felt very safe. Staff were helpful and kind. We would stay here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in a great location access to subway and buses food and shopping
Stayed 6 nights in Mar 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great amenities, great price.
Stayed 3 nights in Mar 2025

10/10 Excellent

Natacha

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, the staff very kind and helpul!
Stayed 4 nights in Apr 2025

10/10 Excellent

Liria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Friendly staff, nice japanese breakfast.
Stayed 3 nights in Apr 2025

10/10 Excellent

Qian

Stayed 2 nights in Apr 2025

4/10 Poor

Christopher

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Our room was covered in dust, including the ceiling and walls. The window tracks were growing mold. The bathroom was not clean, with black around the perimeter seal of the tub. The chairs in the rooms and lobby were stained. This is unacceptable in a modern hotel and could have been easily avoided with proper cleaning and management. The staff did move us to a slightly better room, but we wouldn’t stay there again.

10/10 Excellent

Bianca Stefani

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel, easy to find and super close to a station and places to eat. When we arrived there was an issues with the luggage forwarding and one our suitcases did not arrive but they were very helpful and comforting and let me know when my suitcase arrived. The rooms are big and they have too seperate hotels across from each other. The only downside was the food options were pretty minimal. They also helped with luggage forwarding and anything we needed
Stayed 3 nights in Apr 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Our favorite hotel that we stayed at during our trip to Japan. Large rooms, friendky staff and great location!
Stayed 2 nights in Apr 2025

10/10 Excellent

Milito

Stayed 3 nights in Apr 2025

10/10 Excellent

Fan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I been stay 3 hotels during my Kyoto visit this time and so far is hotel room size and location is the best. So close to dinning area and subway/bus. I would highly recommend my friend to stay there during their trip.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this hotel for my older parents and they had a lovely time. Kept very clean, service was amazing. The location was great and accessible to many places. Lots to see around the area as well. They mentioned that they would definitely want to stay here again when they go back to Kyoto
Stayed 2 nights in Mar 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Thuydung

Traveled with family and small children
Staying at the annex and walking over to the restaurant in the morning aren't great. It'll be nice if the breakfast is in the same building we're staying. Breakfast is fine, but since I stayed at Onyado Nono previously, the breakfast isn't comparable. The washer/dryer took forever to dry.
Stayed 6 nights in Mar 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Kelly

Stayed 2 nights in Mar 2025

10/10 Excellent

Jocelyn Perez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Feb 2025

8/10 Good

Gina

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great location!

The location was great, nice and walkable area behind a Main Street. Right by a train station and with a 7-11 and Starbucks just steps away. The hotel was quaint and a mix of modern but still very traditional looking. The rooms were a good size for Japanese Standards but the bathroom was tiny!!! It was great to have a washer/dryer in the room. Everything seemed clean but the carpets were stained in the room and in some of the hallways. Overall a good choice for the price. I would stay here again. 15-20 min straight walk to Nishiki Market.
Stayed 3 nights in Mar 2025

10/10 Excellent

Vinay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, 3 mins walk to subway. Close to attractions and restaurants. International Manga Museum is 5 mins away. Clean hotel with free drinks. Eco friendly room cleaning is a good option.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jesse Vincent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Qiaochu

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 2 nights in Mar 2025