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Tokyu Stay Kyoto Sanjo-Karasuma

3.5 star property

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Photo gallery for Tokyu Stay Kyoto Sanjo-Karasuma

Front of property
Courtyard
Lobby lounge
In-room safe, desk, blackout drapes, iron/ironing board
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
$72
Dec 16 - Dec 17

Explore the area

View in a map
392 Kakimotocho, Nakagyo-ku, Kyoto, Kyoto, 604-8173
  • Place, Shijo Street
    ‪7 min walk‬
  • Place, Nishiki Market
    ‪7 min walk‬
  • Place, Kawaramachi Street
    ‪11 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪58 min drive‬

Room options

View all photos for Standard Double Room with Washing Machine (Single Use)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room with Washing Machine (Single Use)

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room with Washing Machine (Single Use)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room with Washing Machine (Single Use)

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Garden Twin Room with Washing Machine, Japanese Style (Single Use)

Electric kettle

Garden Twin Room with Washing Machine, Japanese Style (Single Use)

  • 366 sq ft
  • Sleeps 2
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Standard Double Room with Washing Machine (For 2 People)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room with Washing Machine (For 2 People)

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room with Washing Machine (For 2 People)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room with Washing Machine (For 2 People)

9.4 out of 10
Exceptional
(26 reviews)
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Garden Twin Room with Washing Machine, Japanese Style (For 2 People)

Electric kettle

Garden Twin Room with Washing Machine, Japanese Style (For 2 People)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Garden Twin Room with Washing Machine, Japanese Style (For 3 People)

Electric kettle

Garden Twin Room with Washing Machine, Japanese Style (For 3 People)

  • Sleeps 5
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Garden Twin Room with Washing Machine, Japanese Style (For 4 People)

Electric kettle

Garden Twin Room with Washing Machine, Japanese Style (For 4 People)

  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

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About this property

Tokyu Stay Kyoto Sanjo-Karasuma

3.5-star hotel in Downtown Kyoto
A restaurant, concierge services, and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite. Housekeeping is available once per stay.
Tokyu Stay Kyoto Sanjo-Karasuma offers 182 air-conditioned accommodations with all-in-one washer/dryers and safes. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Wired and wireless Internet access is complimentary. This Kyoto hotel also offers a vending machine, tour/ticket assistance, and concierge services.

Tokyu Stay Kyoto Sanjo-Karasuma has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
京都ことこと　烏丸御池店 - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,750 per person
  • A restaurant

Restaurants on site

  • 京都ことこと　烏丸御池店

Family friendly

  • All-in-one washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (31 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 9 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • All-in-one washer/dryer
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma Hotel
Tokyu Stay Ryougaemachi Dori Sanjo Hotel
Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma
Tokyu Stay Ryougaemachi Dori Sanjo
Tokyu Stay Ryougaemachi Dori

Reviews

Tokyu Stay Kyoto Sanjo-Karasuma Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 690 out of 1012 reviews
Rating 8 - Good. 224 out of 1012 reviews
Rating 6 - Okay. 65 out of 1012 reviews
Rating 4 - Poor. 25 out of 1012 reviews
Rating 2 - Terrible. 8 out of 1012 reviews

Reviews

10/10 Excellent

Radoslaw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 4 nights in Aug 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and the service was great. Clean rooms.
Stayed 8 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2025

8/10 Good

Kim, Fountain Valley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is awesome. We will be back one day. Thank you.
Stayed 3 nights in Aug 2025

10/10 Excellent

Peace

Traveled with partner
Liked: Amenities
Fantastic location for convenience stores, food and shopping.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay. The staff was friendly and helpful. The hotel was around the corner from a metro station (less than 5 minute walk). On the same block were 3 convenience stores, restaurants, and some great shops. You're also a short walk to the Nishiki Market and major shopping.
Stayed 4 nights in Aug 2025

10/10 Excellent

leah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is very good, close to subway station, quiet location, everything is well maintained.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Timothy

Stayed 4 nights in Aug 2025

10/10 Excellent

Wynne

Stayed 4 nights in Aug 2025

10/10 Excellent

Kaylee

Stayed 3 nights in Aug 2025

8/10 Good

Raquel

Liked: Staff & service
Friendly, access to shopping, dining and train
Stayed 2 nights in Aug 2025

10/10 Excellent

Cody

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in great location. Recommend the MAIKOYA tea ceremony near by. Close to food and shopping and wonderful staff. Our room was clean, cool and comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A calm space in the center everything

We loved this Tokyu Stay out of all the Tokyu Stays we've stayed at in Japan. The reason is the large lobby with the table and free water, hot water, coffee, and tea. The large table is just a nice place to rest after a long day and there's also a bathroom in the lobby. If you've been traveling a long time, you will recognize what a plus this isn a more budget style hotel. It's right in the middle of all the shopping in Karasuma, but just off to the side so you don't feel overwhelmed by capitalism. It's also quite close to the larger shops if you wanted to walk, it would not be that far. It's also close to bus lines. as there's a main road in the front and it's also a block and half from a subway. Unlike to Tokyo, Kyoto's public transportation is more...chill...so at times it feels like there are less options. Don't get me wrong, it's still a bustling city, but it kind of. feels like a large town that's forced to be a city. Any rate, we would stay at his hotel again. The service was above and beyond as they held our bags for over 3 weeks before sending them to Tokyo to meet us at our last destination. Truly helpful and kind workers.
Stayed 9 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel. Free coffee in the lobby. Wonderful staff. Very clean rooms - including a laundry and dryer unit IN THE ROOM. Many dining options in the immediate area. Public transport is within walking distance. Five stars all-around.
Stayed 4 nights in Jul 2025

10/10 Excellent

Gze Hin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay, especially for those relying on public transportation. The location is excellent, with easy access to buses and trains, making it very convenient to get around Kyoto. The small parking lot across the street, while available, is quite tiny and has limited hours, which can be a bit restrictive. However, Kyoto is definitely a city better suited for public transportation rather than driving, so I’ll plan differently next time. The free coffee in the front lobby was a nice touch, and the simple décor added a cozy vibe. The availability of a microwave and laundry facilities made it ideal for a longer stay, which I really appreciated. Overall, I enjoyed my time here and would happily stay again—just without bringing a car next time!
Stayed 3 nights in Jul 2025

2/10 Terrible

Judy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel did not meet my satisfaction whatsoever, I never stayed at a hotel where it was this bad.. we had the 4th floor and room smelt horrid as soon as you walk in, advised the staff they came in and inspect stating that the room did not smell, don’t forget to mention black mold around the bathtub and doors. They really don’t care about the people staying here so you shouldn’t care enough to waste your time and pocket in this nightmare hotel. There was also gnats flying around the bathroom and room, which me and my partner got bites all over our body and we had to buy ointment for the treatment. They don’t do housekeeping unless you stay more than 7 days and advise they only will clean your room ONCE. We also had to stop by a store to pick up bathroom essentials for the place, we weren’t being dramatic of how bad it was the smell can’t be avoided. Also their laundry detergent isn’t the best either so if you do want to book this place (which i advise not to) please consider buying your own laundry detergents. I’d never been more happy to leave this place, we stayed at many hotels during our trip in Japan the previous hotel was definitely way better and they treat you with care.. I’d give this hotel a 0 star if I could.
black mold and stains under bathtub, toilet and sink
Stayed 9 nights in Jul 2025

8/10 Good

Ken

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like hotel provided coffee and cold water.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ceri

Traveled with family
Liked: Cleanliness, staff & service, amenities
Family of four with neighbouring twin rooms. Reception staff very friendly and helpful. Very much a staffed hotel. Rooms and bathroom were clean. Beds were very comfortable. There were cups and kettle in room and tea bags available for self serve at reception along with toothbrush and toiletries although toiletries and washing liquid provided in rooms already. Area was safe and peaceful, walking distance to many sites and metro. Loved the back streets and restaurants, some european options too if desired. Free coffee machine and seating area in lonby was appreciated. We had breakfast included which was a mix of Japanese food and ham and eggs, croissants, toast, jam, yoghurt but 7 - 11 also next door for supplies if needed. Would recommend for anyone.
Stayed 4 nights in Jul 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Multi-lingual, friendly staff. Close to train station. Washing machine/dryer inside each room.
Stayed 1 night in Jul 2025

10/10 Excellent

Marcellus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel!

Our stay at Tokyu stay hotel was great! I really enjoyed staying there the service was excellent! We received the best customer service from M.Nayuk at the front desk. She helped with directions and gave tips on where to go. The best thing for me was the rooms were super spacious and even came with a washing machine and dryer! That was a super conscience for me as it allowed me to wash my clothes in the room with out having to go any where. The hotel was in a great location right near a subway station and a 7-11.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Comfy bed, spacious room with washer/dryer and sitting area. Friendly and helpful staff. Easy short walk from train station. About 15 minutes to walk to attractions and shopping.
Stayed 3 nights in Jul 2025