3-star La Clusaz hotel steps from La Clusaz Ski Resort
Spend your day on the slopes, and return to Alp'Hotel to take a dip in an indoor pool and relax in a steam room. Housekeeping is not available.
Alp'Hotel offers 15 accommodations with safes. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include bathtubs or showers.
This La Clusaz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
In addition to an indoor pool, Alp'Hotel provides a spa tub and a sauna. Public areas are equipped with complimentary wireless Internet access. This ski hotel also offers a terrace, ski storage, and room service (during limited hours).
Alp'Hotel is a smoke-free property.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Room service (during limited hours) is available.
Languages
English, French
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: EUR 14 for adults and EUR 7 for children
Things to do
Indoor pool
Sauna
Ski storage
Spa tub
Steam room
Family friendly
Free crib
Indoor pool
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
No housekeeping service
Outdoors
In the mountains
Terrace
Accessibility
Elevator
More
1 building
4 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Bathtub or shower
Private bathroom
Towels provided
Entertainment
Cable/satellite channels
Food and drink
Limited room service
More
Desk
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from April 01 to December 17:
Dining venue(s)
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately EUR 14 for adults and EUR 7 for children
Pet fee: EUR 10 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Property is also known as
Alp'Hotel Hotel La Clusaz
Alp'Hotel La Clusaz
Alp'Hotel
Alp'Hotel Hotel
Alp'Hotel La Clusaz
Alp'Hotel Hotel La Clusaz
Alp'Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Very Good Comfortable stay , very good size room with bath and toilet . Loads of place to park car/motorbikes ,but unfortunately parking is unpaved. Polite staff .
Decent enough hotel. Staff were really friendly and helpful. Only real gripes were the restaurant which gave us our worst meal of the trip - They basically don’t do Vegetarian - it was so bad we had to send one of the meals back.
The spare bed In the main room wasn’t really up to standard for a non couple, sharing a room.
The spa and pool was a bit on small side, the Sauna had no light for 2 days, the shower temperature fluctuated from
Cold to too hot - All relatively minor gripes, but we did pay a lot of money for it so expected a little better.
We got overcharged at the end for things we hadn’t had which was sorted out pretty quickly but again just an irritant.
Like I said, the staff were generally great - Particularly the
Front of house - but a couple Of things could do with improvement.
A little gem of a hotel. Very helpful staff, lovely pool area and close to the centre of the village. Ski lift was a very short walk away and we could ski back almost to the door.
Alison
Stayed 4 nights in Mar 2019
10/10 Excellent
Verified traveler
Traveled with group
Feb 26, 2019
Liked: Cleanliness, staff & service, amenities
The hotel was fabulous, a traditional building that really was comfortable. The pool, Sauna, steam room and jacuzzi were great after a days skiing. The beds are really comfy and the distance to the lifts was just 100m or so. You could ski back to the doors if you work out we’re to come off the main slope to do so. The breakfast wasn’t my cup of tea though. I will be staying here again, it was my favourite ski hotel.
Hotel is centrally situated for ski lifts, shops, restaurants and transport. Hotel staff were extremely helpful and friendly. We had great views from our room with a sunny balcony, a large bathroom and comfy big bed. A real bonus was the fabulous spa suite, which includes a pool (you can swim in), jacuzzi, sauna and hammam plus a sunny relaxing terrace with loungers. Individual ski lockers are provided for each room. We would definitely stay again.
One suggestion would be to have a tiny fridge in the rooms, for those like us who like to cool our drinks and make rolls for lunch.
Lovely friendly hotel, excellent breakfast, a little noisy at night...not hotel guests but people going home past the hotel late at night/early hours of the morning. Would have loved to have tea/coffee making facilities in the room.overall warm, comfy hotel, would definately stay again.
The staff were very helpful throughout our stay. On our arrival our room smelled of cigarette smoke and this was promptly and efficiently removed. The room was clean and comfortable. The hotel is close to the ski pass office though it was a bit of a slog to the lifts. However, I soon found a route to ski back to the hotel - well almost - via the rear of the medical centre next door.
Steve S
6/10 Okay
BrownCow, Germany
Sep 17, 2013
Liked: Staff & service
Essentially a small ski resort.
We used the hotel for an overnight stay on the way from France to Germany. It was a little bit more out of our way than expected. The room was quite comfy although a little shabby around the edges, Staff on reception were very pleasant. Surrounding scenery very nice. Quite expensive restaurants in village.
Good news is the Alp'Hotel is only 30m from the bus stop, 150m from the Cret de Merle chairlift, 125m from underground parking @ 15+ euros a night, 200m from 2 supermarkets, 150m from town square and several restaurants/bakeries within 100m. Triple room was a good size, big enough for cot with full length balcony. Bed was supple rather than hard. Bathroom with his and hers basins and separate wc. Staff gave excellent service. The great location and decent room size come at a high price. Breakfast was 14 euros extra. Recommend a trip on #2 bus to the lake and Teleski area at Confins Chapelle and expert skiers will also head for Telecabin de Balme on #2 bus or ski indirect via the Cret de Merle. For absolute beginners there is a fabulous area on the Beauregard plateau 1690m which means beginners do not need to ski on wet/icy snow. There are 2 button lifts, 1 for total beginners, the other for 1-3 days experience. The village is amazingly beautiful and for an expert skier Aiguille, Fernuy and Balme will be very satisfying. Balme is hidden behind a sheer vertical rock face and is north facing so other than the very top it gets no sun during the entire day which means snow stays perfect top to bottom all day in January. Will definitely return to La Clusaz but if you are willing to walk an extra 100m you can reduce hotel costs by a third. 1hr transfer from Geneva airport by Allo Taxi (ask hotel) was 125 euros midweek and 165 on Sun.
Troy
8/10 Good
Verified traveler
Jun 26, 2012
Liked: Cleanliness, staff & service, room comfort
Pleased
Alp Hotel is right in the centre of La Clusaz. The service was very good ,helpful staff. The hotel pool area needs some work but overall it's what you would expect for the price. I would stay again.
Stayed there for a ski week. Good location with close to the lift. Fantastic service and friendly staff. The standard rooms are somewhat small and the shower could have been better. A bigger bar would have been nice and also outdoor bar. The possibilities are there!
Kent
Stayed 7 nights in Feb 2024
10/10 Excellent
Jessica
Traveled with family and small children, Traveled with family
Bel hôtel très bien situé, personnel accueillant, piscine agréable, facilités multiples toute proche.
Points d’amélioration: petit refresh à faire par endroit, service de petits-déjeuners mais pas de restaurant et pas de bar après 20h.
Avis général: établissement qui vaut la peine et très belle station.