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Alpen Roc

3.0 star property

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Photo gallery for Alpen Roc

Indoor pool, sun loungers
Terrace/patio
Bar (on property)
Double Room | Premium bedding, in-room safe, desk, soundproofing
Dining

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
  • Business services
  • Bar
The current price is $228
includes taxes & fees
Jun 10 - Jun 11

Explore the area

View in a map
388 Route des Grandes Alpes, La Clusaz, Haute-Savoie, 74220
  • Place, La Clusaz Ski Resort
    ‪1 min walk‬
  • Place, Beauregard Ski Lift
    ‪5 min walk‬
  • Place, La Patinoire Ski Lift
    ‪5 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪84 min drive‬

Room options

View all photos for Economy Double Room

Economy Double Room | Premium bedding, in-room safe, desk, soundproofing

Economy Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room (lits Superposés)

Premium bedding, in-room safe, desk, soundproofing

Family Room (lits Superposés)

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Family Room (Bunk Bed)

Premium bedding, in-room safe, desk, soundproofing

Family Room (Bunk Bed)

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Double Room

Double Room | Premium bedding, in-room safe, desk, soundproofing

Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, soundproofing

Family Room

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Premium bedding, in-room safe, desk, soundproofing

Twin Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

Triple Room | Premium bedding, in-room safe, desk, soundproofing

Triple Room

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

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About this property

Alpen Roc

3-star La Clusaz hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a hot tub, and a business center.
Alpen Roc offers 107 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Alpen Roc provides a hot tub and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center. This La Clusaz hotel also offers a terrace, a vending machine, and multilingual staff.

Alpen Roc is a smoke-free property.

Alpen Roc has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 17 per night)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Spa

  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 8 floors
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Room service

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 17 per night (492 ft away)
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Property Registration Number FR63 419 16559

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Alpen Roc
Best Western Alpen Roc
Best Western Alpen Roc Hotel
Best Western Alpen Roc Hotel La Clusaz
Best Western Alpen Roc La Clusaz
Best Western La Clusaz
La Clusaz Best Western
Alpen Roc Hotel La Clusaz
Alpen Roc Hotel
Alpen Roc La Clusaz
Alpen Roc Hotel
Alpen Roc La Clusaz
Alpen Roc Hotel La Clusaz

Alpen Roc Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 34 out of 100 reviews
Rating 8 - Good. 38 out of 100 reviews
Rating 6 - Okay. 21 out of 100 reviews
Rating 4 - Poor. 5 out of 100 reviews
Rating 2 - Terrible. 2 out of 100 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful Hotel,I really enjoyed my stay. Professional and courteous staff. Great location to the Village and slopes. Perfect for families with pool, jacuzzi and billiards. They say they speak English, but not that I saw. It was not an issue.
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

CAROLINE

Liked: Cleanliness, staff & service
Disliked: Amenities
Le jacuzzi était froid et les chambres insipides..
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charmant hôtel

Ravis de notre court séjour à Alpen Roc. Déco type châlet très sympa. Literie comfortable, hôtel silencieux, nous avons bien apprécié le 'All inclusive', goûté, bar, centre de remise en forme. On ne peut que recommander.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel charmant et personnel très agréable

Hôtel charmant. Séjour très agréable. Personnel très agréable et accommodant. PDJ très bon et copieux. Les chambres sont très cosy mais je prendrai une chambre plus grande la prochaine fois. Très bien placé dans le village tout en étant près des pistes. Je reviendrai avec grand plaisir.
Stayed 7 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would happily stay again. Only issue was hot water not available at what i guess was peak time as everyone getting ready for dinner.
Stayed 4 nights in Feb 2020
Verified

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour agréable, nourriture excellente avec grand plus apprécié......lunch et boissons pour pique-nique gratuit.
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Franck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bonne surprise!!

Tout est inclus dans le tarif, boissons, goûter, pique nique si besoin, piscine, sauna, hammam, jacuzzi !! C’était super!!
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Accueil super. Locaux typiques montagne. Chambres tres propres.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bien placéPersonnel super mais trop cher hors sais

Bon hôtel mais un peu cher hors vacances scolaire 240 euros la nuit. Accueil super personnel super petit dej. Rien ne manque Buffet du soir excellent rapport qualité prix. Copieux pour nous mais bonne formule. Très beau buffet et bien présenté et avec de bons produits Rajouter Une formule avec Un buffet entree fromage ou entrée dessert serait un plus pour Les gens qui comme nous mangeons peu Perso un buffet entrée fromage avec mon mari nous aurait parfaitement convenu et j’ai entendu d’autres personnes en parler Hôtel bien placé plein centre et nous avons eu la chance d’avoir une place juste devant l’entrée Chambre parfaite spacieuse, très propre. Il y a De quoi ranger, mais coffre ne fermait pas. Literie moyenne et insonorisation a revoir car on entend les gens qui vont aux toilettes et prennent leur douches Personnel adorable et très gentil accueil serveur et serveuses. Mention spéciale pour la serveuse de Bayonne adorable. Les cuisiniers sont très sympas et la cuisine est excellent et variée Buffet vraiment appétissant et copieux. Excellent rapport qualité prix et mention très bien pour petit dej et dîner Nous reviendrons.
Stayed 2 nights in Mar 2019
Verified

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Very overpriced. Paid £550 per night B&B for a cramped, dark room. Reception area nice but the rest of the hotel is tired. Needs to rethink it's pricing.
Stayed 4 nights in Feb 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bedrooms are tiny and need an update. Shockingly expensive for what you get.
Stayed 4 nights in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel chaleureux et agréable, zone bar cozy et concept open bar pratique, espace piscine/spa/ sauna très plaisant, petit déjeuner médiocre (thé insipide, même choix chaque jour, peu de mise en valeur des produits locaux)
Stayed 5 nights in Feb 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel mit freundlichen Mitarbeitern. Das Zimmer war ordentlich groß, das Bett gemütlich. Der Schwimmbereich ist ebenso wertvoll und sehr angenehm nach einem Skitag. Das inkl. Frühstück und die Getränke sind auch sehr gut angekommen. Trotzdem einige Punkte waren nicht für den hohen Preis ausreichend : - zu wenige Möglichkeiten, die nasse Skikklamotten zu trocknen - das Fenster im Zimmer schließte schwer und war nicht luftdicht - 30€pP für ein eher durchschnittliches Abendessen ist völlig übertrieben - nach Schneefall half niemand, das Auto auf dem Parkplatz zu befreien - der Lage hatte auch nicht den Preis gerechtfertigt, das man noch 5-6min in skimonture laufen muss. Also ein schönes Hotel, wofür man zu viel im Höchstsaison bezahlt..
Stayed 1 night in Jan 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Tres bonne formule all inclusive Robe de chambre devrait etre fournie
Stayed 3 nights in Jan 2019
Verified

8/10 Good

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon séjour à l'Alpen Roc en janvier 2019

Les +: Personnel très accueillant et serviable, restauration, déco des chambres, all inclusive Les -: ménage de la chambre oublié 1 jour, odeur d'égout dans la salle de bain, pas d'ascenseur pour aller au 5ème étage (accès à pied depuis le 4ème)
Stayed 4 nights in Dec 2018
Verified

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tip top

Point négatif Nous avions une chambre économique et donc pas de vue Point positif Situation hôtel dans son ensemble top Petit déjeuner fantastique varié Possibilité de faire sandwich pour le midi c'était top et goûter à partir de 16h tip top J'y retournerais avec plaisir
Stayed 5 nights in Aug 2018
Verified

6/10 Okay

Cathy

Liked: Cleanliness

bon rapport qualité /PRIX

bien situé , bon petit déjeuner , possibilité de faire son casse croûte de midi : excellente idée diner plus que correct et personnel très sympa
Stayed 5 nights in Aug 2018
Verified

4/10 Poor

Ronaldo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Não recomendável.

Absurdamente desconfortável. A única coisa positiva foi o café da manhã.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel très bien situé accueil parfait prestations très correctes pour le prix
Stayed 3 nights in Jul 2018
Verified

10/10 Excellent

LAURENCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Très bien à tout point de vue : calme, bonne literie, propreté, chambre spacieuse, petit-déjeuner copieux et varié. Je conseille.
Stayed 5 nights in Jul 2018
Verified

6/10 Okay

Helga

Liked: Cleanliness, staff & service
Das familienfreundliche Hotel diente uns für einen spontanen Kurzurlaub anlässlich der Tour de France (Etappe 11 + 12 führten durch die Umgebung). Unser Zimmer war im 7. Stock, erreichbar über 2 Aufzüge, einer davon war an einem Abend defekt. Der lange Gang bis zum nächsten Aufzug könnte etwas Dekoration gebrauchen. Das Frühstück war ausreichend, man konnte sich für unterwegs etwas mitnehmen (Alufolie lag bereit), es gab auch freie Getränke bis spät abends, vermutlich war das alles unter "All inclusive" gemeint, das Abendessen war hier aber nicht inbegriffen. Die in der Werbung angegebenen freien Parkplätze vor dem Hotel reichen nicht annähernd aus, allen Gästen einen Parkplatz zu gewähren. Man hätte etwas weiter weg vom Hotel auch noch kostenlos parken können, was für Gäste (Familien) mit viel Gepäck etwas ungünstig ist. Die Lage des Hotels ist im Zentrum.
Stayed 2 nights in Jul 2018
Verified

8/10 Good

Clemen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Preciosas vistas a las montañas

El hotel está rodeado de montañas y con unas vistas preciosas. El entorno es ideal y la ubicación es perfecta si se va a esquiar. La habitación era sencilla aunque necesitaría alguna pequeña reforma. En el restaurante hay buffet libre y estás obligado a pagar los 30 euros que cuesta el menú. A nosotros nos apetecía comer algo ligero para la cena pero no tienes otra opción.
Stayed 2 nights in May 2018
Verified

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très confortable, juste la vue de la chambreras top
Verified

8/10 Good

robert

Liked: Cleanliness, staff & service
Room was small and would benefit from being decorated. The room size OK for one - but cramped when I was joined by my wife a few days after I arrived.
Stayed 4 nights in Mar 2018
Verified

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely weekend break

Great hotel, friendly staff and lovely town. Not much to fault
Stayed 2 nights in Mar 2018