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Suite Privilege

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Privilege Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Chalet

Bed Count 3 King Beds Maximum Occupancy 8 Max

Hotel Amenities

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Au Coeur du Village helps provide the perfect ski vacation with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Wireless Internet access is complimentary. This luxury hotel also offers an indoor pool, a health club, and a sauna. Parking is available onsite for a surcharge.

Au Coeur du Village has designated areas for smoking.

  • Number of indoor pools - 1
  • Number of spa tubs - 1
  • 24-hour front desk
  • Turkish bath/Hammam
  • Porter/bellhop
  • Covered parking
  • Secured parking
  • Dry cleaning/laundry service
  • Valet parking (surcharge)
  • Swimming pool
  • Ski-in/ski-out access
  • Luggage storage
  • Concierge services
  • Conference center
  • Snack bar/deli
  • Designated smoking areas
  • Total number of rooms - 54
  • No accessible shuttle
  • Number of buildings/towers - 1
  • Fireplace in lobby
  • Coffee/tea in common areas
  • Free ski shuttle
  • Ski passes available
  • Number of bars/lounges - 1
  • Full-service spa
  • Conference space
  • Spa treatment room(s)
  • Meeting rooms
  • Year Built - 2010
  • Steam room
  • Free WiFi
  • Sauna
  • Health club
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (free)
  • Safe-deposit box at front desk
  • Free area shuttle
  • Spa services on site
  • Ski storage
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Laundry facilities
  • Television in common areas
  • Arcade/game room
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room

Room Amenities

Au Coeur du Village offers 54 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, hair dryers, and children's robes. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Housekeeping is provided daily.

  • Free newspaper
  • Minibar
  • Daily housekeeping
  • Bathrobes
  • Hair dryer
  • In-room safe
  • Espresso maker
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Slippers
  • Free WiFi
  • Egyptian-cotton sheets
  • Individually furnished
  • Individually decorated
  • Pillowtop mattress
  • Pillow menu
  • Heating
  • Towels provided
  • Bedsheets provided
  • Smart TV
  • Number of beds 2
  • Child-size bathrobes
  • Child-size slippers
  • Wardrobe or closet
  • Tile flooring in room
  • Hardwood flooring in room

Parking

Free self parking , Free valet parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.

Le Cinq - This fine-dining restaurant serves dinner only.

Le Coeur - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Spa Services

Cristal SPA has 6 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Ayurvedic treatments
  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Sports massage
  • Massages

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include ski-in/ski-out access, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Downhill skiing on site
  • Cross-country skiing nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Covered valet parking fee: EUR 20 per night
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 140.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4 PM

Check-in time ends at anytime

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Gap period enforced between guest stays - 24 hours

Online penalty collection

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 140.0 per night.

Pet Policy

  • Pets allowed for an extra charge of EUR 25 per pet, per day
  • Service animals are welcome, and are exempt from fees

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pool access available from 8 AM to 10 PM.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Au Coeur Village
  • Au Coeur Village Hotel
  • Au Coeur Village Hotel La Clusaz
  • Au Coeur Village La Clusaz
  • Au Coeur du Village Hotel
  • Au Coeur du Village La Clusaz
  • Au Coeur du Village Hotel La Clusaz

Awards & Affiliations

The property is a member of Relais & Chateaux.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Hotel Reviews

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