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Les Chalets de la Serraz

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Les Chalets de la Serraz

Seasonal outdoor pool
Seasonal outdoor pool
Indoor spa tub
Select Comfort beds, in-room safe, desk, free cribs/infant beds
Lobby lounge

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • Breakfast available
  • Pool
  • Housekeeping
  • Parking included

Explore the area

Map
3862, route du Col des Aravis, La Clusaz, Haute-savoie, 74220
  • La Clusaz Ski Resort
    1 min walk
  • Restaurant le Chalet Savoyard
    3 min drive
  • La Clusaz Bus Station
    5 min drive
  • Geneva (GVA-Cointrin Intl.)
    68 min drive

Room options

View all photos for Chalet (Duplex)

Chalet (Duplex) | Select Comfort beds, in-room safe, desk, free cribs/infant beds

Chalet (Duplex)

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double or Twin Room with Bath

Select Comfort beds, in-room safe, desk, free cribs/infant beds

Double or Twin Room with Bath

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room with Shower

Select Comfort beds, in-room safe, desk, free cribs/infant beds

Standard Double or Twin Room with Shower

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Chalet (Duplex 2 adults - 4 children)

Select Comfort beds, in-room safe, desk, free cribs/infant beds

Chalet (Duplex 2 adults - 4 children)

  • 430 sq ft
  • Sleeps 6
  • 5 Twin Beds

View all photos for Chalet (Duplex 2 adults-3 children)

Select Comfort beds, in-room safe, desk, free cribs/infant beds

Chalet (Duplex 2 adults-3 children)

  • 377 sq ft
  • Sleeps 5
  • 4 Twin Beds

About this property

Les Chalets de la Serraz

4-star La Clusaz hotel steps from La Clusaz Ski Resort
Ski into Les Chalets de la Serraz, where you can enjoy a drink at the bar/lounge and relax in massage/treatment rooms.
Les Chalets de la Serraz offers 10 accommodations with safes and bathrobes. Rooms open to balconies or patios. Beds feature Select Comfort mattresses. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 spa tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include ski-in/ski-out access.
For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in the hotel's bar.

Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.

Buffet breakfasts are available for a surcharge and are served each morning between 8:30 AM and 10:00 AM.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 8:30 AM to 10:00 AM for a fee: EUR 18 per person
  • A bar/lounge

Things to do

  • 2 spa tubs
  • Seasonal outdoor pool
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 323 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Spa treatment rooms
  • Turkish bath

More

  • 2 floors
  • 3 buildings

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Chalets Serraz
Chalets Serraz Hotel
Chalets Serraz Hotel La Clusaz
Chalets Serraz La Clusaz
Serraz
Les Chalets de la Serraz Hotel
Les Chalets de la Serraz La Clusaz
Les Chalets de la Serraz Hotel La Clusaz

Les Chalets de la Serraz Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 22 out of 31 reviews" "
Rating 8 - Good. 9 out of 31 reviews" "
Rating 6 - Okay. 0 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Stayed 2 nights in Jan 2019

8/10 Good

Woolly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pretty hotel, just out of town, which provided everything we needed. We will be back!
Stayed 2 nights in Jan 2019

8/10 Good

Juliet, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty and comfortable, charming host
This is a really pretty and comfortable hotel, well managed by a very welcoming and obliging host. Rooms are immaculate and the view gorgeous. Only drawbacks - dinner a bit pricey -no basic table or house wine and wine prices all around 25 euros or more - we've stayed in many hotels which while they have expensive bottles also have an excellent carafe of house wine at a good price, which is what you want on a ski trip. The wine we had here, while excellent, doubled the price of the dinner! Worth noting that the location isn't great for skiing - a bit of a schlepp to the lifts as the local ski bus only comes down that route every half an hour or so and the boot room is on the other side of the road.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About as perfect as you could get for a ski break.
Really cannot fault anything - beautiful rustic wooden chalet where the bedrooms are just as good as the communal areas, friendly staff, delicious food, great views, well set up for skiing. Peaceful, idyllic, perfect. Ideally you need a car as it is a bit off the beaten track, but then that is what makes it such a gem.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quick break in the Alps
Lovely friendly staff. A truly amazing location. Can't wait to go back!

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Que du bonheur
Stayed 2 nights in Feb 2020

10/10 Excellent

Matthieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness
Excellent accueil Chalet très confortable et plein de charme
Stayed 2 nights in Jan 2020

10/10 Excellent

Pierrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour très agréable
Très bel hôtel, accueil « aux petits soins »
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Mar 2019

10/10 Excellent

NICOLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique séjour
Week-end ski dans un très beau cadre, accueil et chambre exceptionnels.

10/10 Excellent

SEYFRIED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charmée déjà à l’entrée des lieux. La décoration de l’hôtel, du salon commun, de la grande pièce repas et de la chambre est vraiment cosy. C’est un vrai « havre de paix » où l’on a immédiatement envie de se détentre et se relaxer. Agréablement surprise également par toutes les petites attentions : délicieux muffins de bienvenue avec son jus vitaminé, crêpe-minute au petit déjeuner, dont celui-ci très varié et composé de produits frais locaux et de recettes maison. J’y retournerai volontiers et je le recommande fortement à ma famille et amis.
Stayed 1 night in Dec 2017

8/10 Good

Frédéric

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice surrounding!
Very friendly an helpful stuff, excellent breakfast
Stayed 1 night in Aug 2017

10/10 Excellent

MIKAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour de reve dans cet hotel / chalet
Au bord d 'un ruisseau sur la route du col des Aravis, superbe hôtel L'accueil chaleureux,la chambre très agréable avec vue sur la montagne au calme, l'accès à la piscine après une journée chaude. Nous y retournerons sans aucune hésitation
Stayed 2 nights in Jul 2017

10/10 Excellent

Bernard, Lyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charme, calme et excellent accueil dans un cadre m
Vraiment un hôtel de charme avec une dizaine de chambres et chalets. Une décoration de chalet authentique, un accueil très sympathique et des petits déjeuners parfaits !

10/10 Excellent

elvis, St-Pierre de Clages

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour en amoureux
Très bel hôtel, excellente accueil, magnifique chambre, personnel très avenant, nous y reviendront.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sylvie, caen

Liked: Cleanliness, property conditions & facilities, room comfort
très bien malgré quelques reproches
Petit chalet privatisé très agréable avec vue imprenable sur le massif salle de bains simple sans pare douche WC non indépendant petits déjeuners laissant à désirer

10/10 Excellent

christophe, reims

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
séjour de reve
1m 20 de neige tombé en 2 jours, cadre idyllique séjour parfait au coin du feu

10/10 Excellent

bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Stéphane et Violaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonjour, nous avons passé un agréable séjour conforme à ce qui nous avait été annoncé.Je recommande cet hôtel à tout ceux qui veulent se détendre dans un cadre montagnard.Très bon accueil.Nous reviendrons sans doute.Merci beaucoup.

10/10 Excellent

Tom, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place
Our family of 5 had a wonderful stay at the hotel. The staff was very friendly and the service was good. Other visitors have said that the owner is a friend of Norwegians, which is true. I can truly recommend the place.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Hotel mit sehr leckerem Essen !