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Résidence Prestige Odalys Mendi Alde

4.0 star property

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Photo gallery for Résidence Prestige Odalys Mendi Alde

Front of property - evening/night
Soundproofing, free cribs/infant beds, free WiFi, bed sheets
Sauna, steam room, 8 treatment rooms
Fridge, microwave, stovetop, electric kettle
View from room

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Spa
  • Pet friendly
  • Breakfast available
  • Pool

Explore the area

Map
Lieu dit les Granges, Route de la Grallière, La Clusaz, 74220
  • La Clusaz Ski Resort
    ‪1 min walk‬
  • Beauregard Ski Lift
    ‪15 min walk‬
  • Col des Aravis
    ‪8 min drive‬
  • Geneva (GVA-Cointrin Intl.)
    ‪78 min drive‬

Room options

View all photos for Family Apartment, 1 Bedroom

Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Family Apartment, 1 Bedroom

  • 452 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms

Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Family Apartment, 2 Bedrooms

  • 484 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed, 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Apartment, 2 Bedrooms

  • 700 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 2 Double Beds, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Apartment, 1 Bedroom

  • 355 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 3 Bedrooms

Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Apartment, 3 Bedrooms

  • 753 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 2 Double Beds, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio

Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Studio

  • 215 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Sofa Bed

View all photos for Studio Suite

Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Studio Suite

  • 323 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Twin Bunk Bed

View all photos for Superior Apartment, 2 Bedrooms

Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Superior Apartment, 2 Bedrooms

  • 646 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Twin Trundle Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Résidence Prestige Odalys Mendi Alde

4-star La Clusaz residence with ski-in/ski-out access
With direct access to the slopes, Résidence Prestige Odalys Mendi Alde makes guests feel at home with amenities like a full-service spa, ski storage, and complimentary wireless internet access.
Résidence Prestige Odalys Mendi Alde offers 178 accommodations. Rooms open to balconies. Accommodations at this 4-star residence have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

This La Clusaz residence provides complimentary wireless Internet access. Flat-screen televisions come with digital channels.

Recreational amenities at the residence include ski-in/ski-out access, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to a full-service spa, Résidence Prestige Odalys Mendi Alde features ski-in/ski-out access and a fitness center. Wireless Internet access is complimentary. This ski residence also offers a seasonal outdoor pool, a library, and a terrace. Complimentary covered self parking is available on site.

Résidence Prestige Odalys Mendi Alde is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.

Languages

English, French

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Ski storage
  • Ski-in/ski-out access

Pool/Spa

  • 8 treatment rooms
  • Full-service spa
  • Massage
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Family friendly

  • Free crib

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 12 for children

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • 1-inch flat-screen TV with digital channels
  • Library

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • Pet friendly
  • Fee: EUR 100 per pet per week
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Multilingual staff

Location highlights

  • In the mountains

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Ski storage
  • Ski-in/ski-out access
  • Mountain biking nearby
  • Sledding nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 178 units
  • 6 buildings
  • Banquet hall
  • Bicycle rentals
  • Soundproofing

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during May, June, September, October, and November:
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 100 per pet, per week
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 500.00 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 12 for children
  • Pet fee: EUR 100 per pet, per week
  • Service animals are exempt from fees
  • Facilities fee: EUR 22.40 per person, per day and includes use of: sauna; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from July to August
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Résidence Prestige Odalys Mendi Alde House La Clusaz
Résidence Prestige Odalys Mendi Alde House
Résidence Prestige Odalys Mendi Alde La Clusaz
Résince Prestige Odalys Men A
Prestige Odalys Mendi Alde
Résidence Prestige Odalys Mendi Alde Residence
Résidence Prestige Odalys Mendi Alde La Clusaz
Résidence Prestige Odalys Mendi Alde Residence La Clusaz

Résidence Prestige Odalys Mendi Alde Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 17 out of 56 reviews
Rating 8 - Good. 20 out of 56 reviews
Rating 6 - Okay. 12 out of 56 reviews
Rating 4 - Poor. 4 out of 56 reviews
Rating 2 - Terrible. 3 out of 56 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

timothy

Business traveler
Liked: Cleanliness, room comfort
Stayed 5 nights in Mar 2024

8/10 Good

Sally-Ann

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Helen

Liked: Cleanliness, room comfort

Nice apartment

Great apartment for the price. Comfortable & had everything we needed (wouldn’t have liked to actually cook in there as not much space) Good location close to slopes.
Stayed 6 nights in Jan 2024

8/10 Good

Serge

Traveled with family
Liked: Room comfort
Hotels room was clean. But lots of Dogs poo 💩 Every where ………
Stayed 7 nights in Dec 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2021

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jan 2020

Any issues we had were swiftly resolved. Knowledge of area fantastic. Some really good recommendations in the area given by staff.
Stayed 7 nights in Jan 2020

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice clean apartments.

Lovely apartments, clean and modern. Close to Bossinet chair lift so ideal. Only slight negatives are the late check in from 5pm, but this is clearly specified. Nearest supermarket is other end of town. All staff were very polite and helpful. We were able to leave our bags in storage when we arrived as we had an early flight and just used our time to explore the resort.
Stayed 7 nights in Mar 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were acceptable but, for a little more effort, our stay could have been so much better. These are not serviced apartments! There is no soap, no washing-up liquid, no cloths, no pads, no tea-towels and only one toilet roll supplied. If you want any of these items you have to go out and buy them. I have rented apartments in several other places and have never had this experience. An extra charge of €70 was made to clean the apartment after our stay. We had no option but to pay it, because there were no materials supplied. This was not shown anywhere in the booking conditions. If you are going to do this, it should be built into the price.
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Reception were excellent, very friendly, happy to help and happy to speak English. The apartment was spacious, clean, warm, well equipped. The location close to the town, the bridge from the hotel to the slopes and the ski locker all made life very easy. The only slight negatives were the fold out bed, which wasnt very comfortable and quite creaky and the apartment being at the rear of the building so no view of the mountains or sunshine. But we got a really good deal so no south facing balcony wasnt a great surprise!
Stayed 7 nights in Mar 2019

8/10 Good

Susy, London

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Misrepresented listing

My main issue with this place is that it is misrepresented in the listing. Luckily I had read reviews so knew what I was signing up for, and in that frame of mind the stay was not bad. But a) you can’t consider it a 4 star hotel. Maybe the structure as a whole yes, but the studio accommodation is not. b) it’s a sofa bed, although very comfy. c) no soap or shampoo, which is really odd for any hotel. d) it is falsely advertised as ski-in ski-out but you actually have to cross a bridge then a road and then walk down the main road for 200m. On the positive side, the place is very clean although quite small, bathroom is modern, parking is a plus. And the restaurant in the hotel is really excellent, and personnel very lovely.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. Friendly staff

Superb property. Ideal location at the top of the main street in town. Helpful staff sorted out any slight problems we had. Underground parking very convenient and the outdoor pool was great to cool off in after walks in the mountains
Stayed 7 nights in Jul 2018

6/10 Okay

Gerry

Liked: Cleanliness, property conditions & facilities, room comfort

Chalet style apartments

Group of self contained apartments, chalet style in about 6/7 different blocks. Good location on edge of village and just 2 mins walk from ski lift. Ask for a chalet facing the mountain - typical, as non French visitors, we were allocated an apartment at the rear of the development at low elevation with poor vista but apartment itself was clean and warm, good parking facilities. One other point - signage around the development is practically non existent so can take a while to get ones bearings! La Clusaz itself one of the best resorts we've been to - check out the Bali bar!
Stayed 7 nights in Jan 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Open too early! Feeling stolen!

The residence wasn't finished! No hairdryer available (haven't arrived yet) in winter season, even at the spa! This is scandalous! Studio not ready: no linen, toilet paper, cushin, blanket; kitchen side: new dishes still packed (didn't take all pictures). Heater not turn off the day we arrive and we arrive one day after the booking so they had plenty of time to heat it..... we were cold all night long! UNACCEPTABLE! Been waking up 2 morning because of the drill noise...... Send my claim two months ago, never had any reply..... It's a shame!

6/10 Okay

Ski tastic, B

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice residence but needs improving

We booked a 6 bed comfort apt for 4 people. We actually got 2 adjoins rooms with 2 sofa beds and twin beds in one bedroom. We were told the apt we booked didn't exist!! We found out on leaving that it does!! We were fobbed off!! Be aware!! Very compact rooms, lacking hair dryers!!! (Who doesn't supply a hairdryer!!) no oven and the beds were the most uncomfortable I've ever slept in! The corridors were filthy with sawdust and weren't cleaned the whole time we were there. Entrance door glass shattered. The spa is only open to children in a morning and on a Wednesday afternoon. With discount it is €75 for a family of 4! Very expensive dip if you ask me!! Although there is a nice pool 2 minutes walk from the hotel €26 for a family. The hotel is up a steep hill from the town, which didn't bother us, but the kids didn't like it after a day on the slopes! I wouldn't stay here again on the basis of the comfort apt being the most uncomfortable ever!! We left with sleep deprivation. If you like rock hard beds tho, you are ok!! The reception staff are ok, Manager we spoke to wasn't all that convincing tho, we made a request through her but had to speak to several receptionists to get what we asked for. The residence was mainly older French couples, not sure the kids were appreciated by them!!! If you are a family with children, I would consider elsewhere. Clusaz town is beautiful tho

8/10 Good

Romain

Liked: Cleanliness
Stayed 3 nights in Jan 2025

2/10 Terrible

douchet

Traveled with family
Disliked: Room comfort

Piège à touristes

Nous sommes déçus de notre séjour en famille dans cette résidence. En effet, la résidence est excentrée et les navettes ont du mal à la desservir du fait des bouchons sur les routes de la station. Les chemins qui mènent vers plusieurs bâtiments de la résidence ne sont pas bien déneigés et il y a du verglas. Concernant l’appartement, la kitchenette est trop petite pour 4 personnes avec seulement 2 plaques vitrocéramiques et une literie médiocre pour une résidence 4*. Concernant le service, c’est une résidence « no child friendly ». Après avoir réservé, on a été informé par mail que le club enfants était annulé pendant la semaine de Noël sans compensation. Sur le descriptif de réservation, il était présenté un "accès à la piscine". Une fois sur place, la réception nous a informé qu’il n’y a pas de piscine, mais un parcours aquatique qui n'est autorisé aux enfants que le matin pendant 2 h pour un prix onéreux. Dans la confirmation de réservation, le tarif pour adultes pour le Spa était indiqué à la journée. Une fois sur place, il s’avère qu’il s’agit d’un tarif pour 2h seulement. La responsable de la réception n’a rien voulu entendre. Comme il s’agit d’un court séjour, nous avons demandé de partir vers 12h, mais encore une fois la responsable n’a rien voulu entendre. Même après des années de déplacements, je n’ai jamais constaté si peu de sens du service et de flexibilité. Pour moi, cette résidence est un vrai piège à touristes.
Stayed 2 nights in Dec 2024

4/10 Poor

Fanny Jeremy

Business traveler
Disliked: Room comfort

Ultra bof !

Très déçue ! Entre les photos de l'annonce et la réalité il y avait un fossé, la réception n'a rien voulu entendre ! En prime je vous épargne l'odeur de cigarette dans la chambre, ils m'ont proposé de faire venir le service de chambre pour essayer d'y remédier mais je doute que quelqu'un soit passé ! Sur le descriptif c'était lumineux et avec du parquet, mais la réalité était un carrelage blanc, hyper froid (pourtant en juin) et un vieux cliclac en guise de lit, avec dans le matelas un grosse rainure au milieu (un trou) sur toute la longueur de la pliure d'une largeur d'environ 3à 5cm (pas fou du tout)
Stayed 2 nights in Jun 2024

10/10 Excellent

Jean pierre

Liked: Cleanliness, room comfort
Stayed 7 nights in Mar 2024

2/10 Terrible

Marine

Disliked: Cleanliness, room comfort

Save your money

Le séjour n'était vraiment pas digne d'un prix aussi élevé. Pas de savon du tout dans la chambre. Le lit n'était qu'un canapé qui s'ouvrait sur un lit. De plus, la douche était bouchée et l'eau se répandait partout après une minute d'utilisation. Je pense vraiment que vous pourriez dépenser votre argent plus judicieusement ailleurs. :(
Stayed 2 nights in Mar 2024

10/10 Excellent

Sandrine

Stayed 2 nights in Dec 2023

8/10 Good

marion

Liked: Cleanliness, property conditions & facilities
Bien placé et au calme. Idéal pour les vacances estivales.
Stayed 7 nights in Aug 2023

8/10 Good

PATRICK

Traveled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Jul 2023